This is the 2nd premium leather hand bag that I ordered for my wife . The Implementation of better protection inside plastic shipping bag was very well done. It would go a long way to fu... Voir plus
L'entreprise a répondu
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This place is a scam. If I could give minus, minus zero rating I would. I ordered and paid for a clutch purse. $59.98. Not only was the purse I received not the one pictured in the advertisement, but... Voir plus
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I am very disappointed with my experience. The product I received was not an accurate representation of what was shown on your website, and the quality did not match what was advertised. Your company... Voir plus
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My first time visiting this Website, I was so impressed with the large variety to choose from. I have received my bag, I absolutely Love it!! It is me all over, cannot wait to order another one. Than... Voir plus
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4,0
Bien
135 avis
A répondu à 35 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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This place is a scam do NOT give them your money
This place is a scam. If I could give minus, minus zero rating I would. I ordered and paid for a clutch purse. $59.98. Not only was the purse I received not the one pictured in the advertisement, but the quality of the material is cheap plastic. They will not allow me a refund claiming there has to be a defect in the product. The whole thing is defective from the advertising to the lack of quality in the product received. I strongly very STRONGLY ADVISE NOT GIVING THEM YOUR MONEY. They do not live up to their own product. They are thieves and liars.
10 février 2026
Avis spontané
Réponse de Queenira
Hi Carol,
We’re truly sorry to hear that your experience did not meet your expectations. Your feedback is very important to us, and we sincerely appreciate you sharing it so we can continue improving our products and service.
If you need any further assistance, please contact us at cs@queenira.com, and our team will do our best to support you.
We hope to have a chance to serve you better in the future.
Kind regards,
Isabella Monroe From Queenira
My bag is beautiful
My bag is beautiful. Excellent quality and design. The only complaint I have is it took almost 3 months to get it. But it was worth the wait. I have recommended this bag to my friends.
30 mars 2026
Avis spontané
Réponse de Queenira
Hi Verneta,
Thank you so much for your kind words—we’re thrilled you love the bag’s quality and design!
We truly apologize for the long delivery time and are working to improve it. It means a lot to know it was worth the wait and that you’ve recommended us to your friends 💛
Hope to serve you again soon!
Kind regards,
Isabella Monroe From Queenira
My first time visiting this Website
My first time visiting this Website, I was so impressed with the large variety to choose from. I have received my bag, I absolutely Love it!! It is me all over, cannot wait to order another one.
Thank you Queenira!
4 mars 2026
Avis spontané
Réponse de Queenira
Hi Priscilla,
Thank you so much for your lovely review! We’re so happy to hear that you love your bag and had a great first experience with us.
It means a lot that you’re already looking forward to your next order—can’t wait to have you back 💛
Kind regards,
Isabella Monroe From Queenira
I finally received my tote from…
I finally received my tote from Queenira since the original order in November 2025. I had stated that I would update my review once I receive it. Love the tote☀️
20 mars 2026
Avis spontané
Réponse de Queenira
Hi Patricia,
Thank you so much for coming back to update your review—we truly appreciate it! We’re so glad to hear that you love your tote ☀️
Enjoy it, and we hope to see you again soon 💛
Kind regards,
Isabella Monroe From Queenira
No response to "Where is my bag"?
Ordered a bag for 89.99. I went through my Affirm card. They have received 2 payments already and still no bag, no email and no tracking number. I have sent messages that have gotten no response. I want my bag or my money back on my account.
2 mars 2026
Avis spontané
Réponse de Queenira
Hi Cynthia,
We’re sorry to hear about your experience. Please kindly contact us at cs@queenira.com with your order details so our team can assist you further.
We’re here to help.
Kind regards,
Isabella Monroe From Queenira
Réponse de Queenira
Hi Deborah,
Thank you so much for your kind feedback! We’re really happy to hear that you’re pleased with the quality—it truly means a lot to us 💛
We put a lot of care into our products, so knowing you’re satisfied makes our day. Hope you continue enjoying it, and we’d love to have you back again soon!
Kind regards,
Isabella Monroe From Queenira
I am very disappointed with my…
I am very disappointed with my experience. The product I received was not an accurate representation of what was shown on your website, and the quality did not match what was advertised. Your company does not stand behind its products or make things right for customers. This is not a fair or trustworthy business. Based on my experience, I would not recommend anyone purchasing from your company.
18 mars 2026
Avis spontané
Réponse de Queenira
Hi Erica,
We’re sorry to hear that the product did not meet your expectations. We understand that expectations can vary, and we truly regret that your experience was not a positive one.
We sincerely appreciate your feedback, as it helps us improve our products and services. If you need any further assistance, please feel free to contact us at cs@queenira.com
Thank you again for sharing your thoughts.
Kind regards,
Isabella Monroe From Queenira
This is the 2nd premium leather hand…
This is the 2nd premium leather hand bag that I ordered for my wife . The Implementation of better protection inside plastic shipping bag was very well done.
It would go a long way to further impress purchasers of the premium leather bags if there were leather tags inside the premium leather hand bag as its to be expected for stepping up to premium order.
It's a beautiful bag ! Continued blessings of success Queenira ....why buy Coach when you can get Queenira ✊🏿
18 mars 2026
Avis spontané
Réponse de Queenira
Hi John,
Thank you so much for your continued support—we’re truly honored this is your second order! We’re glad to hear the packaging and the bag met your expectations, and that your wife loves it 💛
We also really appreciate your thoughtful suggestion about adding leather tags—this is valuable feedback and we’ll definitely take it into consideration as we continue improving our premium line.
Wishing you and your family all the best, and we hope to serve you again soon!
Kind regards,
Isabella Monroe From Queenira
Wife loved the bag
Ordering was uncomplicated. Bag was delivered within the time frame I was given. The entire process was professional. My wife loves the bag and in fact her cousin and aunt plan to buy theirs. I highly recommend them.
16 février 2026
Avis spontané
Réponse de Queenira
Hi Henry,
Thank you so much for your kind words! We’re delighted to hear everything went smoothly and that your wife loves the bag!
It truly means a lot that your family is interested as well—your recommendation is greatly appreciated. We look forward to serving you again!
Kind regards,
Isabella Monroe From Queenira
I impatiently waited but it was worth it!
I impatiently waited for my order and it was beyond worth the wait! The crafting is beautiful it was well packaged. I can’t wait to show it off to my friends. It matched my personality as well as my locs!!
8 mars 2026
Avis spontané
Réponse de Queenira
Hi Cheryl,
Thank you so much for your lovely review! We’re so happy to hear it was worth the wait and that you love the craftsmanship and packaging 💛
It means a lot that it matches your personality—and your locs sound amazing with it! Hope you have the best time showing it off!
Kind regards,
Isabella Monroe From Queenira
Great Customer Service Quality Product
I like how queenira kept open communication with me while waiting for my purse to arrive. Always encouraging messages to me and even when I had doubts about what the product would be I received kind thoughtful emails. I received my purse yesterday and it was everything I expected and more. I’m not carrying a purse I’m carrying a work of art.
5 mars 2026
Avis spontané
Réponse de Queenira
Hi Melba,
Thank you so much for your beautiful words—we truly appreciate it! We’re so glad our updates helped reassure you along the way, and even happier to hear the purse exceeded your expectations.
“Carrying a work of art” truly means the world to us—thank you for your support!
Kind regards,
Isabella Monroe From Queenira
Good Service …
The product i received was extremely nice, I think the packaging, should have been better, by utilizing a box, other than that the delivery was very quick, and the service was very professional and kind.
20 février 2026
Avis spontané
Réponse de Queenira
Hi Porshia,
Thank you so much for your kind feedback! We’re really glad to hear you loved the product and had a positive experience with our service and delivery.
We also appreciate your suggestion about the packaging—this is very helpful and we’ll definitely take it into consideration as we continue improving. Hope to serve you again soon!
Kind regards,
Isabella Monroe From Queenira
If I could give zero stars I would
If I could give zero stars I would! The whole ordering process has been a nightmare. It has been over 30 days since I placed my order and not only was it delivered to a different address in another state, the company asked me to contact the shipper to find it/fix the problem. Additionally, I thought I was supporting a black owned and made product and found out the purse is made in China! Very disappointed to say the least.
30 janvier 2026
Avis spontané
Réponse de Queenira
Hi Monique,
We’re truly sorry to hear about your experience and understand your frustration. Thank you for sharing your feedback with us.
If you need any further assistance, please feel free to contact us at cs@queenira.com —our team is here to support you.
Kind regards,
Isabella Monroe From Queenira
Very good customer service.
The company immediately responded to a quality issue I had. Their communication was courteous and business like. The issue was resolved in a reasonable time.
I would recommend this companies customer service .
24 février 2026
Avis spontané
Réponse de Queenira
Hi Vaughn,
Thank you so much for your kind words! We’re really glad we could assist you and resolve the issue in a timely manner.
Your recognition of our customer service truly means a lot to us. We appreciate your recommendation and hope to serve you again!
Kind regards,
Isabella Monroe From Queenira
I haven't received my order yet
I haven't received my order yet. It's been over a month since I ordered it
25 février 2026
Avis spontané
I am so pleased with my bag
I am so pleased with my bag. It is absolutely gorgeous! I love a great leather bag, but my Queenira Bag speaks to my heart as a Black Woman. This bag has personality and I look forward to styling it and wearing it. Thank You so much!
24 février 2026
Avis spontané
Réponse de Queenira
Hi Dara,
Thank you so much for your beautiful words—it truly means a lot to us 💛 We’re so happy to hear that your bag speaks to you and reflects your style and personality.
Wishing you so much joy wearing it—we’d love to serve you again soon!
Kind regards,
Isabella Monroe From Queenira
One of the most elegant handbag my wife owns.
I was looking for something different for my wife, and I discovered the purse on Queenira's website, which was elegant, beautiful, and quite stylish. The design images stood out as they were real faces, almost as though they came out of the bag themselves. I ordered this first bag for Christmas, and it arrived on time. I took it up to our bedroom in a box so she could open it while I watched. Her reaction was pure elation and excitement over the beauty and workmanship of the bag. This was the most elegant and individualized item I have purchased for her, and sometimes. She couldn't wait to match it with her outfits. The bag was so beautiful that I went back and purchased two more. We are ordering three more. She loves them so very much, and they change according to what she's wearing for the day. As an artist myself, the detail is stunning. As we go to different places, stores, events, and just walking outdoors people stop and ask her where did you buy them. I have introduced them to our family and friends, and they love them also. If you are looking for a handbag that stands out, you'll find it here. Queenira has what you are looking for in a multitude of designs. queenira.com
Dr. Richard Velez
10 décembre 2025
Avis spontané
Réponse de Queenira
Hi Richard,
Wow—thank you so much for sharing such a heartfelt experience with us 💛 We’re truly honored that our bag could be part of such a special moment for you and your wife.
It means the world to hear how much she loves it and how it reflects her style—and knowing you came back for more is the biggest compliment we could receive. Your words about the design and artistry truly inspire us.
Thank you again for your support and for sharing Queenira with your family and friends—we’re so grateful to have you with us!
Kind regards,
Isabella Monroe From Queenira
The product is high quality and…
The product is high quality and visually appealing. They are definitely out to make a product that stands out in the crowd!
2 février 2026
Avis spontané
Réponse de Queenira
Hi Derek,
Thank you so much for your kind feedback! We’re really happy to hear you love the quality and unique design.
Creating products that truly stand out is what we aim for, so your words mean a lot. Hope to serve you again soon!
Kind regards,
Isabella Monroe From Queenira
Product was spectacular and it came in…
Product was spectacular and it came in a timely manner. I gave 4 star because the delivery notification never said in route or nothing it just popped up luckily I have a boor bell camera to try an prevent theft but overall it's a great product . I look forward to purchasing another one
13 février 2026
Avis spontané
Réponse de Queenira
Hi Scholar,
Thank you so much for your kind words—we’re thrilled you love the product!
We also appreciate your feedback about the delivery updates, and we’ll definitely take that into consideration to improve the experience. So glad it arrived safely, and we look forward to your next purchase!
Kind regards,
Isabella Monroe From Queenira
I made a second order for another bag…
I made a second order for another bag size medium on Feb 12 now I am unable to track my order I sent 2 emails no response I am very disappointed bcuz the first one was very satisfying I love it but what happened to customer service no answer to my emails no update on my order... My order number is qeen6801
12 février 2026
Avis spontané
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