I recently purchased a pink and green crossbody bag as a gift for a close friend who is a member of Alpha Kappa Alpha Sorority, Incorporated. 💕💚 The colors were perfect, and she absolutely l... Voir plus
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In a statement: The product received should match the picture of the product advertised. Unfortunately, these do not. The items took approximately a month to arrive. Then, once they arrived, they... Voir plus
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This was my second purchase with Queenira. My first purchase took a bit longer than I wanted but worth the wait. The current purchase came quickly and much appreciated. Like the first purse the crafts... Voir plus
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I ordered a handbag on August 8th. I requested a refund on August 31st, September 5th, and September 9th because I never received the order. I received generic emails from Alexis King acknowledging re... Voir plus
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3,6
Moyen
155 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 67 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Les gens ont aussi consulté
I will not be re ordering again.
I will not be re ordering anything. I paid 3 different protection and shipping charges. But to know avail. I dont have my order yet. I purchased my bag ob 7/23. Today is the 9th if August. It has been 18 days. Still nothing. Not sure how long this will drag out.
23 juillet 2026
Réponse de Queenira
Hi Shaquita,
We’re truly sorry for the concern and frustration caused by the waiting time.
After checking, we can confirm that your order is still in transit and moving within the estimated delivery timeframe.
If you have any questions or concerns regarding your order, we kindly encourage you to contact our support team directly at cs@queenira.com so we can provide timely updates and assistance.
We sincerely appreciate your patience and understanding, and we look forward to delivering your order to you soon.
Kind regards,
Isabella Monroe From Queenira
The pocketbooks are beautiful and I…
The pocketbooks are beautiful and I love them and I love that it is black owned company.
31 juillet 2026
Réponse de Queenira
Hi Bennie,
Thank you so much for your kind words! 💕 We’re thrilled to hear that you love our bags. Your support and appreciation for Queenira truly mean so much to us.
We hope you find the perfect bag for your collection, and we look forward to serving you again soon!
Kind regards,
Isabella Monroe From Queenira
I absolutely love my Queenira Bag!!
I absolutely love my Queenira Bag!!! I selected the one that has my sorority colors and it is perfect. I also did not realize that a matching wallet would accompany it so that made me even more so pleased. The material appears to be heavy duty without being heavy….a bag I believe will last for a very long time. My only downfall is that I wished that I would have ordered one that had my name on it. Overall, great product!!!
25 juillet 2026
Avis spontané
Réponse de Queenira
Hi Katheryn,
Thank you so much for your wonderful feedback!
We're absolutely thrilled to hear that you love your Queenira bag and that the sorority colors made it the perfect choice for you. We're also delighted that the matching wallet was a pleasant surprise! It means so much to know you're happy with the quality and craftsmanship of your bag.
We appreciate your note about the personalized name option as well. We hope you'll have the opportunity to customize your next Queenira bag just the way you want it.
Thank you again for your support and for choosing Queenira. We look forward to serving you again soon!
Kind regards,
Isabella Monroe From Queenira
Absolutely Gorgeous!
The handbag is gorgeous plus! I love big cats, so having such a stately lion on it was breathtaking. It definitely reflects the inner me. The bag is well constructed and easy to carry. Ordering was easy and the bag arrived faster than I anticipated.
16 juillet 2026
Avis spontané
Réponse de Queenira
Hi Akosha,
Thank you so much for your wonderful feedback!
We're absolutely delighted to hear how much you love your handbag. It means so much to know that the lion design resonates with you and reflects your spirit. We're also thrilled that you were pleased with the quality, ease of carrying, and the faster-than-expected delivery.
Thank you for choosing Queenira. We truly appreciate your support and look forward to creating something special for you again in the future!
Kind regards,
Isabella Monroe From Queenira
I ordered 2 bags
I ordered 2 bags. One for myself and one for my daughter. I was not given the option to have our names on the bags. I would have loved to have that. Also the zipper on the bags and the wallets were stuck.
29 juillet 2026
Avis spontané
Réponse de Queenira
Hi Dorothy,
Thank you so much for your feedback! We're delighted to hear that you chose one bag for yourself and another for your daughter—it means a lot to us. 💖
We're sorry to hear that you didn't have the opportunity to add your names during checkout, and we also apologize that the zippers on the bags and wallets were stuck.
To make sure we can assist you as quickly and thoroughly as possible, please contact our support team directly at cs@queenira.com with your order number and a few photos or a short video of the zipper issue. We'll be happy to review everything and do our best to help.
We look forward to hearing from you!
Kind regards,
Isabella Monroe From Queenira
Nice product
Nice product. Delivery was a little longer than expected
Nice product
Larger than unthought
Great detail.
Keepsake pice
Treasure for myself
22 juillet 2026
Avis spontané
Réponse de Queenira
Hi there,
Thank you so much for your wonderful review!
We're delighted to hear you love the craftsmanship and all the little details. We're also glad it turned out even larger than you expected! We truly appreciate your patience with the delivery, and it means so much to know this special keepsake will be treasured.
We can't wait to create something special for you again in the future!
Kind regards,
Isabella Monroe From Queenira
Not happy still haven’t received my…
Not happy still haven’t received my product even though o was emailed it was delivered. I will send an actual review once I receive my product.
25 juillet 2026
Avis spontané
Réponse de Queenira
Hi Kisha,
We’re truly sorry for the concern and frustration caused by the waiting time.
After checking, we can confirm that your order is still in transit and moving within the estimated delivery timeframe.
If you have any questions or concerns regarding your order, we kindly encourage you to contact our support team directly at cs@queenira.com so we can provide timely updates and assistance.
We sincerely appreciate your patience and understanding, and we look forward to delivering your order to you soon.
Kind regards,
Isabella Monroe From Queenira
Réponse de Queenira
Hi Latoia,
Thank you so much for your wonderful feedback!
We're thrilled to hear that you love your purse and that it's been turning heads with so many compliments. That’s exactly what we hope every Queenira bag brings to its owner!
We truly appreciate your support and hope to serve you again soon.
Kind regards,
Isabella Monroe From Queenira
Réponse de Queenira
Thank you for taking the time to share your feedback with us.
We're delighted to hear that you like your bag. However, we're sorry to learn that the zipper did not operate as smoothly as you expected.
We truly appreciate your comments and will share them with our product team as we continue working to improve our products. Thank you again for your support, and we hope to have the opportunity to serve you even better in the future.
Kind regards,
Isabella Monroe From Queenira
the product is beautiful but the…
the product is beautiful but the packaging is terrible. a bag this beautiful should be protected in a box for shipping, not wrapped in plastic. as a result it was stuffed in my mailbox and now it has terrible creases. if it was shipping in a box, this would not have happened.
28 juin 2026
Réponse de Queenira
Thank you for taking the time to share your feedback with us.
We're delighted to hear that you love the bag itself, but we're truly sorry that the packaging did not meet your expectations and that the bag was creased after being placed in your mailbox.
We sincerely appreciate your comments and will share them with our packaging team as we continue looking for ways to improve how our products are protected during shipping.
Thank you again for your valuable feedback. We hope to have the opportunity to provide you with an even better experience in the future.
Kind regards,
Isabella Monroe From Queenira
Just received my purse and wallet that…
Just received my purse and wallet that I was anxiously waiting for to carry for an upcoming sorority event. The packaging for the price of this purse and wallet was subpar. The purse was crunched and when I opened the wallet the zipper is broke. The outside of the wallet had some kind of gunk on it. It was disappointing for what I was expecting and the amount of money I paid. So many questions of why a company of this caliber would ship products haphazardly. Attention to detail is very important when it comes to customer service and price !!! Do better !!!
8 juillet 2026
Réponse de Queenira
Thank you for taking the time to share your feedback.
We're truly sorry to hear your order didn't arrive in the condition you expected. This is certainly not the experience we want for our customers. Our support team has reached out to you to learn more and work toward a suitable solution. We appreciate your feedback and the opportunity to make things right.
We sincerely appreciate your patience and understanding
Kind regards,
Isabella Monroe From Queenira
I do not have my order yet!!!
28 juin 2026
Réponse de Queenira
Hi Marion,
We’re truly sorry for the concern and frustration caused by the waiting time. We completely understand how disappointing it can feel when you're eagerly expecting your order to arrive.
After checking, we can confirm that your order is still in transit and moving within the estimated delivery timeframe.
If you have any questions or concerns regarding your order, we kindly encourage you to contact our support team directly at cs@queenira.com so we can provide timely updates and assistance.
We sincerely appreciate your patience and understanding, and we look forward to delivering your order to you soon.
Kind regards,
Isabella Monroe From Queenira
The purse was gorgeous just as…
The purse was gorgeous just as advertised. The art work was incredible. The delivery time was timely. I have already ordered 3 more.
1 mai 2026
Avis spontané
Réponse de Queenira
Hi Gena,
Thank you so much for your wonderful review!
We're thrilled to hear that you loved your purse and that it was just as beautiful as you expected. Knowing you were impressed with the artwork and delivery—and that you've already ordered three more—truly means the world to us.
Thank you for your continued support. We can't wait to serve you again!
Kind regards,
Isabella Monroe From Queenira
I'm so happy with this bag
I'm so happy with this bag. The design is even more beautiful in person, and I keep getting compliments wherever I go.
13 mai 2026
Avis spontané
Réponse de Queenira
Hi Alan,
Thank you so much for your wonderful review!
We're delighted to hear that you love your bag and that it's even more beautiful in person. It's especially rewarding to know you're receiving so many compliments wherever you go!
Thank you for your support. We look forward to serving you again soon!
Kind regards,
Isabella Monroe From Queenira
High quality and eloquent!
15 juin 2026
Réponse de Queenira
Hi Raamuel,
Thank you so much for your kind words!
We're delighted to hear that you found your bag to be both high quality and elegant. That is exactly the experience we hope to create for every customer.
We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Isabella Monroe From Queenira
Réponse de Queenira
Hi Lornett,
Thank you for your review!
We're so happy to hear that you were pleased with both the product and the delivery experience. Your support means a lot to us, and we're grateful that you chose Queenira.
We look forward to serving you again in the future!
Kind regards,
Isabella Monroe From Queenira
My daughter bought this purse for me as…
My daughter bought this purse for me as a gift and I couldn't stop smiling when I opened it. The colors are rich, the bag feels sturdy, and it fits everything I need without being bulky.
5 avril 2026
Avis spontané
Réponse de Queenira
Hi Eric,
Thank you so much for your wonderful review! We're delighted to hear that your daughter chose a Queenira bag as a gift for you and that it brought such a big smile.
Knowing that you love the rich colors, sturdy feel, and practical size means so much to us. We truly appreciate your kind words and hope your bag brings you joy for many years to come.
Thank you for being part of the Queenira family, and we look forward to serving you again in the future.
Kind regards,
Isabella Monroe From Queenira
Everything is wonderful and the product…
Everything is wonderful and the product is perfect. It took waaaaaay too long to be delivered though.
This was for my wife Tess for a super fantastic wife, friend, mother and grandmother for mother's day and I only wish this very special woman did not have to wait so long to receive this small token of my love and appreciation for her.
Did I mention that she travels to Ghana and Togo and other African countries as a volunteer minister and licensed councilor with Project Safety Nets?
She loves her new bag and the story associated with it. I simply wish the delivery time could have been shorter.
Blessings!
5 juin 2026
Avis spontané
Réponse de Queenira
Hi Lonnie,
Thank you so much for your heartfelt review!
We're delighted to hear that Tess loves her new bag and the meaningful story behind it. It’s especially touching to learn about her incredible work with Project Safety Nets and her service to communities in Ghana, Togo, and beyond. We sincerely apologize for the longer delivery time, but we're grateful that the gift was ultimately able to bring joy to such a special wife, mother, grandmother, and friend.
Thank you for choosing Queenira, and we hope to serve you again in the future.
Kind regards,
Isabella Monroe From Queenira
First of all the quality of the item I…
First of all the quality of the item I purchased was nothing at all like the item that was advertised it looks like a picture was taken and added on a cheap leather bag instead of the beautiful etching. The stitching is shoddy and the zipper is lumpy. Also this is not the size bag I ordered and it stinks l need to return it
1 juin 2026
Réponse de Queenira
Hi Barbara,
We’re sorry to hear that the product did not meet your expectations.
At this time, we have not received any prior communication regarding an issue with your order, so we have not yet had the opportunity to review or assist with your concern.
We sincerely appreciate your feedback, as it helps us improve our products and services. Please feel free to contact us at cs@queenira.com and provide full details of the issue, along with any relevant photos or information, so our team can review your case and assist you accordingly.
Thank you again for sharing your thoughts.
Kind regards,
Isabella Monroe From Queenira
It's BEAUTIFUL!!
My purse looks EXACTLY like it was featured on the website. Very vibrant colors. I highly recommend this company. This is my second purchase.
1 juin 2026
Réponse de Queenira
Hi Mona,
Thank you so much for your wonderful review! We're thrilled to hear that your purse looks exactly as expected and that you love the vibrant colors. It means even more to us knowing this is your second purchase with Queenira.
Thank you for your continued trust and recommendation—we can't wait to serve you again in the future!
Kind regards,
Isabella Monroe From Queenira
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