Quick Man and Van Avis 804

Came early, professional, and very kind

If I could give 0 stars I would do, before booking read terms and conditions, broke things in my house costing me hundreds of pounds to repair and replace, refused to compensate me as never contacted them in 24 hours

After a reply it was reported on my side in 5 days not 7, your drivers will admit there faults if you asked them and there is evidence from the day that has not been altered

Driver arrived on time. He was friendly, respectful, efficient and careful with my belongings. The online booking system was easy to use, pricing transparent. I will use this service again and recommend 100%

Very straightforward website.
Booked a driver and had the confirmation details seconds after.

Amazing company, best one I've ever used. The drivers and customer service are exceptional and one of the best I've ever experienced. I will be using them again, highly recommended. A special shoutout to Mark who went above and beyond to accommodate my needs during a last minute unexpected change of circumstances. 5 stars!!

On 5 June I booked a van and a man for 4.5 hours starting at 11.30am on 15 June through Quick Van and Man to move my son’s possessions from Eastbourne to Tunbridge Wells. On 11 June the man I had carefully selected for his reviews called to say that he could no longer do the move but Quick Van and Man would supply a replacement.
At 11.30 on 15 June there was no sign of the van and calls to the driver went unanswered, at 11.45 I called the support line, the lady said she could source another van and man in an hour and I got an email to say my booking was changed to 12.50.
At circa 12.15 I got a call from the booked driver to say that he had lost his phone and was in London (so he could never had got to me for 11.30) and he would be with us in two hours, I got another email from support to say my booking was changed to 13.50. The support number went unanswered thereafter. The man eventually arrived at 14.30 in a very tired van with a broken rear door, no apologies for being 3 hours late!
I had shown on the booking form that the move was from a first floor to a first floor but in the event several people both ends helped to load and unload the van despite which the man grumbled that there was too much for one man and that I should have booked two men. In the event it only took 3 hours to load drive and unload compared to the 4.5 hours I had booked for, so what was there to complain about?
I suggested to the man that due to him being 3 hours late, which had caused a great deal of difficulty to me and my son as we had commitments that evening, and it only taking him 3 hours to do the move, that we shouldn’t pay him for the full 4.5 hours, no chance!
The man was unpleasant and unapologetic.
I sent a follow-up email to Quick Van and Man via their website, no response.
Do not use Quick Van and Man!

The two-person team were on time, well prepared, careful, respectful and friendly. This was a much better option for me than the twice-as-expensive big companies that gave me cookie cutter estimates.

The driver arrived early and was very friendly and easy going. Brilliant service which i would use again and recommend to anyone

Excellent service. Van driver arrived on time, was very polite and loaded the van with care. Unloaded at destination speedily and with care.

Excellent service polite very helpful and on time

Online booking process was really straight forward. I did have to amend my booking and so I called them, and their customer service over the phone was great. The driver, Adrian was really professional, communicative and considerate. Great experience overall.

Nit only was the customer service responsive and helpful but also the moving process- the drivers - professional and helpful. Prices are good too!

I needed a van and man last minute for just an hour- I’m not local so couldn’t ask for local recommendations, but came across quick man & van via google search & it was really easy to find a match. The driver profiles and reviews are really good to help decide & recognise the driver on arrival! The payment is made via the platform or you can pay cash to the driver so it’s really easy to use the service. My driver Frank was great! Thankyou!

Once again quick man and van took the stress out of moving . I cannot recommend this service highly enough . Their drivers are 100% professional and they have only the job and the business best interests at heart. Top class again.

Highly recommend. Recieved top-class service going above and beyond. So respectful and polite. Moving day can be stressful but they took that all away with their confidence and reassurance. Took control and didn't require any assistance. My belongings felt so safe with them, well looked after and respectful of belongings and homes and provided really large van with all necessary equipment keeping our stuff safe. Great communication throughout and made the whole process of moving smooth and managed really taking away anxiety. You don't get service like this from most expensive company's. So easy to book with all information needed. I am beyond impressed would recommend to anyone.

Very good service. On time and very helpful.

Driver turned up early, van was up to expectations and the driver was very efficient at loading our belongings and moving to our new destination

Great service and easy experience.
I highly recommend.

Service was super quick, we packed all of my things in 20 min.