Quick Man and Van Avis 798

I was guided by the reviews I read online before choosing this company including reviews for the driver. They were 100% accurate. Egerton and his helper could not have been more punctual, respectful and hardworking despite the blazing temperatures. Highly recommend.

I made a last minute booking to hire a small van with a driver. The company dealt with the booking straight away and efficiently and I was assigned a driver, Oleksandr Vasyliev, who turned up on time and the move was completed without any problems. Highly recommend.

Cannot recommend Quick Man and Van enough! This is the second time we have used their services for moving house, and won't be the last. Their platform is super straightforward to use, with lots of information to help you understand exactly what you are needing (very handy for those of us who are unsure), and then lots of options for you to choose from with services (all top notch!) and payment - an absolute dream. Not only was booking a breeze, but our original driver had to cancel the night before our big move and, before we even had a second to panic, Quick Man and Van had already found us another driver! Truly brilliant. Thank you!!!

Great service. Experienced and had to lift some heavy items. Much appreciated.

Booking was really easy on the website a day before I needed help moving things. On the day the man with a van arrived on time and got the job done effectively. It was a pleasure moving with him, would highly recommend the service!

Easy to book, great comminication and super service. I would highly recommend.

Khalid arrived on time with a good van (it had straps and blankets). He was friendly and helpful when loading stuff into the van. Safe driver and got us to destination without a hitch.

Booking process was super easy, weirdly some of the larger vans were cheaper than the small ones, so check this out! I booked on Friday afternoon for Sunday morning and it was fine.

I'd highly recommend Dumitru Florin, 10/10.

We moved our house from kettering.
He is very professional, organised, friendly and humble person. I felt as if i know him since many years.
It was an excellent experience in every aspect.

Thanks a lot Dumitru.

Booked this for a specific time, as allowed by the website, driver was changed 3 times, the last time 4 minutes before the booked time! The driver was good but the impact of the late notification of a change in arrival time caused major issues. Asked for a partial refund but not heard anything other than to write a review!! Seems they care more about their reviews than the customers.

Booking experience was very easy. Driver Andreas Kouros was exceptional, he arrived on time and was very pleasant and polite and well organised in loading and unloading the van. He was extremely helpful and nothing was too much trouble. He was very careful with the handling of items and was also a careful driver. I would thoroughly recommend Quick man and Van for any future removals.

Have used the services twice and both times was not disappointed. Got what was expected and the second time, had booked Kemal Mehmet's services, they went above and beyond working straight for 3 hours with just a single break (if you can it that) which was just the 10 min drive between property. Also, way cheaper than booking based on the box count since our estimate of our boxes to be moved was way off.

The website offers 2 spaces for passengers in the cab of the van but the driver brought his wife and child with him leaving me stranded as there was no space for me in the van. I had selected the ‘driver helping’ option and with the website stating there will be 2 spaces in the cab for passengers, anyone with a brain would assume that would mean space for me, but no. The driver was then very unhelpful, shrugged and suggested I get an uber or the train (both very expensive and time consuming).

I managed to get a car to drive me to my second destination, roughly a 40 minute drive. Even though I left 25 minutes after the van driver we arrived at the same time…so I would like to know what he was doing for that half an hour.

At the second destination, after I had moved all of my possessions into the cargo of the van, the driver suggested that I could sit inside the cargo next to my heavy furniture…very dangerous, very unsafe and very illegal.

I then had to organise separate travel to my final destination, roughly a 35 minute drive. I was picked up 15 minutes after the driver yet we arrived at the final destination at the same time, so again I would like to know what he was doing for that extra time…especially as he had the cheek to charge me over time even though he was the reason for the delays!

I have tried to reach out to the head office to complain but they have been absolutely useless and rude.

I would not at all recommend this company.

Edit: The company has laughably replied to my review trying to make absurd complaints.

Refusing to believe the customer when it was suggested that I ride in the cargo just because the driver said that’s not true - of course he said that because it is illegal to drive with someone in the cargo and would get in trouble otherwise.

I traveled on the exact same day, half an hour after the van had left my first property and there is no justifiable cause that would delay the van to the extent we arrived at practically the same time.

Via email, they have been completely cavalier of my issues and have dismissed my examples of accurate estimated travel times after trying to provide their own.

My review is accurate and yet they still try to dismiss me. I implore people never to use this awful company unless they want to pay through the nose after being left stranded.

I originally left this review on Google Maps 10 months ago. Since then, the company appears to have taken down their Google Maps page, so I'm reposting here because I think it's important that others can find it.

After my original review, they responded on Google Maps and emailed me privately on 13/06/2025. In sum, they argued that posting almost a year after the event was unfair, that I never gave them a chance to investigate or take corrective action, and that doing so without contacting them first created a misleading impression of their company. I addressed most of these points in my original review, and regardless, none of it changes what actually happened to me. But they didn't stop there. In their email, they characterised my account as a "skewed narrative" creating a "misleading and potentially false impression," and implied my review could be considered defamatory and "subject to legal scrutiny”, all while saying in the same email that they were only just beginning to review the matter internally. A company whose instinct, when a customer reports feeling unsafe, is to threaten legal consequences before genuinely investigating is one I would never work with again.

Additionally, it appears the driver is still working for the company, as they are still listed on the website.

My original review (unedited):

I had a terrible experience with this company on 13/09/2024 and am only now comfortable leaving this review after relocating to a new address.

The driver arrived over an hour early, before I was ready, and was hostile and unprofessional from the moment he showed up. Throughout the entire job he complained — about helping me load (despite me repeatedly telling him he didn't need to), about the job being a waste of his time, and about not being paid enough. He complained about driving through Central London even though he knew the route in advance and I had paid extra for the congestion charge (Google Maps showed we didn't even need to enter the congestion zone).

Most concerning was his aggressive pursuit of additional money. I had already paid £72.42 through the website plus £15 in cash for the congestion charge. He repeatedly demanded more cash on top of that. I emptied my wallet and gave him everything I had, but he kept pressing me, asking if that was really all I had, and at one point threatened to abandon the job — despite having plenty of space for my items.

His behaviour made me feel genuinely unsafe. I was concerned enough to share my live location with my partner. Despite my having booked two hours and us finishing early, he complained I was taking too long. By the end I was nearly in tears. He also asked me to leave him a 5-star review during the drive.

I didn't complain to the company at the time because he knew my home address and I was worried about retaliation. Now that I've moved, I feel it's important to warn others. I cannot recommend this company and would strongly advise looking elsewhere for removal services.

Excellent service. The driver was on time, very helpful, and made the move easy for us. Really appreciate it!

Booking online was fast and easy. Our initial moving team had technical issues and were swapped seamlessly by QM&V overnight, with the contact details for the replacement movers provided immediately. Replacement movers were excellent and had no issues at all, perfect service.

Our driver was fantastic. Arrived early, helped out with loading and unloading. A great journey with him (Imran) Certainly recommend the service and will use again. Thank you.

Very easy to use, no issues. Booking process was simple and the driver was great.

The original driver that we originally booked did not show up or respond to our phone calls. When we reached out to quickmanandvan they apologised and arranged for another driver to come out. The driver who did show up (Elvis) came from Birmingham to ensure that our experience was a great one. It is just a shame that other drivers on this platform are unreliable but the way that this was resolved was a great recovery and I would happily use them again

Highly recommend

Really happy with the job done by Elvis. He was on time and the furniture was efficiently moved to storage.