Quick Man and Van Avis 803

The service provided was fantastic. No more to say !

I booked a last minute job through the platform and it all went well. The driver was flexible and I was able to book in a specific time rather than just rely on a time window. The driver was professional and the move went without a problem. I would definitely recommend

The drive was on time and professional. My items were handled with care and delivered safely. I was in contact with the driver constantly and was reassured when it appeared that our timings wouldn't align with the multiple pick up.

Perfect and professional

Great way to secure a van and a man at the last minute. Fast and reliable ! Highly recommend.

Worked perfectly, arranged for a van to come and help me move and everything went smoothly

Will definitely be using quick man and van. They are simple the best and the price was just right. The driver is a definitely people person and his helper showed resilience in getting my chair inside 😀😀😀it was a difficult task....thanks guys

Wonderful experience with removals from start to end

Good, quick, hassle free and cost effective

A very easy platform to use! Within a few clicks I had all the services available that I needed to compare different offers and choose what worked best for me. And the man and van team I finally selected was very good, leaving me with a very positive experience

Erick and his colleague were efficient, hard working, polite and professional. They moved a lot of furniture from London to Carlisle for us and it was seamless.
I would highly recommend Erick and would definitely use his services again

Amazing first-time experience using Quick Man & Van (HRB Removals). Very easy to book, smooth removal from start to finish. Highly recommended.

On time, and as described. Driver not very chatty but didnt matter, we got the sofa from A to B so thats the main thing!

The driver was prompt, efficient and very helpful. The furniture was moved very quickly and obviously by someone with experience. I know where to go when I need to move furniture again. Perfect.

I paid £456 for a door-to-door moving service, including £180 specifically for five hours of driver assistance with loading and unloading. However, the driver left after about four hours, so I did not receive the full service I paid for.

The driver unloaded all of my belongings outside, and I had to carry everything inside myself. I have photo evidence of this, which I provided to the company.

I found the driver unprofessional and unprepared — he had no straps or blankets to protect my items, and did not handle them with care. During the company’s internal investigation, the driver gave an account that did not match my experience. I explained this to the company and provided supporting details, including confirmation from my flatmate that we had a key and did not ask him to leave.

One of my lights was damaged during the move, and leaving my belongings outside felt unsafe and stressful.

The company’s response - a £36 refund - felt inadequate given the scale of the issues I experienced.

Based on my experience, I would not recommend this company.

Excellent service, very polite, professional and just got on with the job. They made my stressful moving journey, less so.
Thank you once again.

Driver was great with communication and got the job done with professionalism.

Driver was very friendly and professional.
I would highly recommend this service.

I booked a medium sized van on two occasions; both were met with cancellations and delays without good communication.

The first time, I tried and failed to get in touch with the driver before the scheduled time. An hour afterwards, he finally responded and told me that the job had been given to someone else, with no further explanations. I then called Quick Man & Van to get things resolved, but couldn't get through on any of their phone numbers.

Later on, I got a callback and was told they'd rescheduled my job for two and a half hours later. I was further reminded of all the potential extra charges that may occur. Then, I was sent an email "confirming the change".

I called back and informed them that this extreme change in time means that we could not arrive before my destination, a storage facility, closed. I was given lots and lots of explanations (frankly, excuses) of why delays occur. I had to cancel on this day.

I tried booking again for two days later, and took time off my work to make the timings work. This time, the driver told me in the morning that again, he couldn't make it, but gave the job to someone else. I emphasised that I need them to not be late, and he assured me it was fine.

The replacement driver arrived an hour and a half late, took a look around, didn't see a parking space (which I immediately secured 10 minutes later), then left without a word and without responding to further messages.

I then called up Quick Man & Van again, to which I was told they'd schedule me in a replacement for two hours and a half after my booking. They finally showed up - the driver, from a subcontracted company, was very helpful.

All in all, being forced to dash around to the storage facility alone, extra rent, and more cost me more than two hundred pounds, all because Quick Man & Van could not communicate to me properly. I understand a van breaking down, being stuck in traffic, or a previous job taking longer. But what happened here is simply unacceptable. Worst? I am forced to suck up the hundreds of pounds of loss.

Otherwise, the prices are OK, and they were reasonably transparent about extra charges.

It's the second time i used this company.
This time it was a different driver (Ambark) and he was on time, professional and friendly.