Quiksilver.co.uk Avis 

My order did not arrive in time for my holiday, despite me ordering well in advance

Quicksilver are an extremely poor company, their sizes are incorrect so always come up small and their customer service is non existent and shocking. Be warned they will also charge you for returning products, although you are charged for them sending them to you in the first place.

Brilliant products, great website and ordering, efficient and timely delivery-customer service support was effective and speedy with my enquiries-cannot find fault and no hesitation recommending 11/10

Products are excellent. However, they take way too long to dispatch and customer service is non-existance.

Extremely slow delivery time with sod all Quicksilver updates on why it was delayed or when I could expect my delivery to arrive. Customer support was just an AI agent that would reply to my query, basically shutting my down and ignored me when I asked to speak to a human. Terrible experience on every front!

Delivery takes a bit too long. Order sent in 2 parts without any notification about the first delivery. The trousers I ordered were good quality but way too long. I returned both items. They were received on the 25th of June and I still have no confirmation from the company about receiving the return and issuing my refund. When calling the customer service there is only a voicemail and after submiting a request on their website you only get an automated chat bot response. Their customer service is non existing. I had to use the Paypal resolution centre and now I'm waiting for a response. Do not order from the Quiksilver uk website if you might want to return your order. It will be a headache.

My order was split after purchasing, therefore some items were delivered much later than expected. It is very difficult to contact customer service and in my experience did not receive a response after 3 attempts to contact.

I have been wearing Quiksilver for 40 years. Love it.
Paul - Newquay, UK

Good quality products and arrived as described

Contacted customer services regarding the 2nd parcel.. customer services did not reply ... both times...

I never got the item I ordered

Late dispatch

Great company and huge selection of products for many different tastes. I've been a customer for over 25 years and love what they do

I.never recived my orders if anyone reads this never buy quicksilver uk

I returned my order, they received it, but no refund for over 10 days after that. Emailed them several times — no response. Tried to call — no reply, automated message saying I’m calling out of their working hours when I’m NOT! I was literally calling during hours shown on their website under the phone number. Ridiculous

Just staying true to the brand and not hopping on the bandwagon of over priced crap, you know what you’re getting with QS. Affordable sick clothing

Easy transaction. Great quality t-shirt.

Prompt delivery. Well made shorts.