Quiksilver.co.uk Avis 

Absolutely no customer service. They sent me the wrong size T-shirt and I filled out their contact us form and emailed them and have no had a response at all in now 2 weeks. Absolutely shocking. I’m now having to return the item I received which is costing me £5 and I have had to buy another T-shirt elsewhere from a different brand as needed this one for my partners birthday. Will not be ordering again.

Quality products and great value for money. Fast delivery and good communication.

Terrible service!! Returned a pair of shorts for a refund as they didn’t fit. They received them back at their warehouse but no refund or response arrived! I’ve emailed their customer service with all the details and the tracking and proof of posting but all you get back as a response is an automated reply saying wait 10 working days. It’s been over 10 days and still nothing every time you try to contact them it’s an automated response and you can never speak to or get a reply from an actual person. It’s a truly awful system and service & company do not use! I’m now contacting my bank to start a dispute to get my money back

Good quality clothing good prices

Still haven’t received order. No feedback on customer service.

Good product
Delivered on time
good size

Fast service - good communication

Usually we buy a couple of items from online stores and send back the sizes that don't fit. With Quicksilver, all the items we had bought fitted perfectly, and the quality was pretty good too.

The company say they do free returns. However they will not accept a return if the item is out of its package and worn. Therefore you cannot try for fit.

A great choice of products and the service has been superb so far.

Been buying quiksilver for over 50yrs,its still one of the top brands out there,great clothing, well made,reliable and reasonably priced

Don't be fooled by the .co.uk. Quiksilver is run out of Europe in the UK. I ordered mens swim shorts, and they were too small. Tried to contact them for a return label, nothing, tried twice more, nothing. You may as well chuck your money in the bin. I will not be ordering from Quiksilver again. How are global brands getting away with this piss poor customer service?

havnt recime my order after 10 days and i tried to call to many times :/ really bad experience

Always good experience with quiksilver.. fantastic brand, good quality products. If is a winter or summer always quality clothing…

Fast delivery, quality products, accurate sizing and good value for money.

The quality of the clothing was good, but unfortunately the sizing came up too small, so I had to return my order.

The worst part has been the returns process. My parcel was returned over a month ago and I still haven’t received my refund or any proper update from either Boardriders/Quiksilver or Evri. I’ve contacted both companies multiple times and have only received automated responses or apologies for the delay, with nobody actually helping to resolve the issue.
Really disappointing customer service and communication. I would not recommend ordering unless you’re prepared for a very frustrating returns experience — or potentially forfeiting your money altogether.

Don't bother wasting time and money buying from them. These people are USELESS when it comes to delivery or customer service! Been waiting over a month for 2 items to be delivered.

Good range of clothing plus good quality all round . Web site is easy to navigaite