QUOC Avis 

218
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Purchase a pair of Gran tour gravel shoes size 47 as suggested,as I wear a 46 in Black , March 2026,What a Nightmare to wear , Thought they may have broken in by now ,but NO. They Absolutely kill my... Voir plus

Noté 5 sur 5 étoiles

I purchased a pair of the M3 air road shoes and had some issues with the cleat plate on the left shoe. Alice and various members of the customer service team were very helpful and sorted me out with n... Voir plus

Noté 4 sur 5 étoiles

Product was very good! However, FedEx delivery gave me so much trouble - with the pickup hence the minus two stars. Quoc should consider alternatives when it comes to delivery of their products. Ed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I own two pairs of Quoc shoes: the original leather Tourers and Gran Tourers. The outer sole on the Gran Tourers came off of the cleat plates. Quoc support person admitted the flaw on the early itera... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Cyclisme sur route
  2. aussi dans
  3. Magasin d'équipements sportifs d'extérieur
  4. Magasin de chaussures
  5. Magasin de vélos
  6. Vélo d'intérieur

À propos de QUOC

Écrit par l'entreprise

QUOC is an independent, British brand with over a decade of experience designing high-performing, comfort-driven cycling shoes.

Italian Trulli
Shop Gravel Shoes

Italian Trulli
Shop Road Shoes

At QUOC, our mission is simple. To get more people riding bikes through enhanced ride experiences, starting from the feet. With decades of research and innovation weaved into our DNA, we believe performance should be at the core of any cycling shoe - but with zero compromises on elegance, functionality and comfort. We’re dedicated to making shoes that remove all barriers to an enjoyable ride - and above all - that celebrate the diverse community that embodies cycling, a community without whom we wouldn’t exist.

QUOC.CC

Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

218 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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N'a pas répondu aux avis négatifs

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4,1

Tous les avis

(218)

10 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good customer support

Good price value product

28 avril 2025
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Réponse de QUOC

Hey Otaner,

Thank you so much for your kind review! We work really hard to provide excellent customer support and great value, so it means a lot to hear that you appreciate both.

Noté 5 sur 5 étoiles

Great shoes

Great shoes, even better customer service.

8 mai 2025
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Réponse de QUOC

Hey Chris,

Thank you so much for your kind words and we really appreciate you taking the time to share your experience!

We’re thrilled to hear that you’re loving the shoes and that our customer service made a great impression. We always strive to offer not only high-quality products but also the support and service to match, so it truly means a lot to hear your feedback.

If there’s ever anything else we can help with, don’t hesitate to reach out, we’re always here to help.

Thanks again for choosing QUOC, and we hope you enjoy many great rides ahead!

Noté 5 sur 5 étoiles

Great shoe.

Solid product. Fast shipping. Great fit and finish.

8 mai 2025
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Réponse de QUOC

Hey,

Thank you so much for the kind feedback!

We're really pleased to hear you're happy with the fit, finish, and service. We work hard to make sure every part of the experience delivers, so it means a lot to know it’s been noticed.

Enjoy the ride, and don’t hesitate to reach out if you ever need anything.

Noté 5 sur 5 étoiles

Why can’t all cycling apparel companies make it such an experience

Incredible experience from start to finish including the returns process. Calvert proving to be an absolute legend. The product(s) - awesome both the Pro Airs and the Gravel shoes where were used and abused at this weekends gralloch event

24 avril 2025
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Réponse de QUOC

Hey,

Thank you so much for your kind words, this truly means a lot to us. We're so glad to hear that your experience, from start to finish, has been a great one, and that both the Pro Airs and Gravel shoes rose to the challenge at the Gralloch.

It's always our goal to make sure the journey feels as good as the ride — thanks for riding with us.

Noté 5 sur 5 étoiles

Recibí un descuento que me ayudo a…

Recibí un descuento que me ayudo a tomar la decisión de comprar las zapatillas. Zapatos buenos , de gran calidad y con una estética preciosa.
El envío se realizó muy rápido

6 mai 2025
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Réponse de QUOC

Hey Jose,

Thank you so much for your kind feedback! We’re glad the discount helped you decide to purchase, and that you’re happy with the quality, design, and fast shipping of your shoes.

We truly appreciate your support!

Noté 2 sur 5 étoiles

Really uncomfortable but look great

Let's start with the positive - these shoes look amazing, but the issue is when paying over £300 for a pair of shoes I expected them to be comfortable.

I've had multiple high end cycling shoes previously and they are all comfortable, so I don't understand why these shoes really start to hurt my feet so much after around 50 miles.

I've spoken to the customer service team and the response basically said that the soles are very cheap because most of their customers and staff put custom insoles in them.

So in summary if you have custom insoles already then they may be amazing. If you don't expect to pay £100+ for some decent insoles to try and get them to be usable.

Time will tell, but if my new insoles which are currently order don't do the trick it will be a £300 pair of shoes in the bin as once you add cleats to them you cannot return

23 avril 2025
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Réponse de QUOC

Hey Adam,

Thank you for taking the time to share your thoughts and leave a review. First and foremost, I want to apologise that your experience with the M3 Pro hasn’t met your expectations, especially when it comes to comfort.

We’ve reached out to you directly via email, as we’d really like the opportunity to help and ensure you don’t feel stuck with a product that’s not working for you.

We appreciate your honesty and take your feedback seriously—particularly around the insole experience. While the M3 Pro is designed with a race-focused, high-performance structure, we understand that comfort is just as critical. Our recommendation of custom insoles is intended to help riders achieve a more personalised fit, but we never want that to come across as a justification for discomfort or additional cost after purchase.

Thanks again for raising this with us and please check your inbox when you can. We're here to help and would really like to find a solution that works for you.

Noté 5 sur 5 étoiles

Prodotto fantastico

Prodotto fantastico
Consegna velocissima
Tutto preciso

6 mai 2025
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Réponse de QUOC

Hey Emanuele,

Thank you so much for your kind words! We're really pleased to hear you're happy with your new shoes and that delivery was smooth and fast.

Wishing you many great rides ahead!

Noté 5 sur 5 étoiles

Amazing gravel shoes

Amazing gravel shoes

5 mai 2025
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Réponse de QUOC

Hey Jon,

Thank you so much for the great review!

We’re delighted to hear you’re loving your gravel shoes—here’s to many more rides ahead.

Noté 5 sur 5 étoiles

Great product

I bought the Grand Tourer CX. Perfect fit in combination with fast shipping earns a five star rating

4 mai 2025
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Réponse de QUOC

Hey Martin,

Thank you so much for the kind words and five-star review!

We’re thrilled to hear that the Grand Tourer CX was a perfect fit and that your experience with our shipping met expectations. It's always a pleasure to know our products are helping riders get out on their adventures comfortably and quickly.

If there's anything we can help with down the line—whether fit advice, care tips, or future upgrades, just let us know.

Noté 5 sur 5 étoiles

Amazing product

Amazing product! Quality and design was ones of the most valuable characteristics!

1 mai 2025
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Réponse de QUOC

Hey Frederico,

Thank you for the kind words! We're so glad to hear you’re loving the quality and design — it means a lot to us that those features stood out to you. We put a lot of care into both, so it’s great to know it’s making a difference!

Thanks again for your support, and happy riding!

Noté 5 sur 5 étoiles

Pretty comfortable from the start and…

Pretty comfortable from the start and have bedded in beautifully and now supper comfy, will be buying a second set of off road ready for the cyclocross season

28 avril 2025
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Réponse de QUOC

Hey Andy,

Thank you so much for the great feedback! We're thrilled to hear the shoes were comfortable from the start and have only gotten better with time. It's fantastic to know they're now your go-to for comfort and that you're already planning to pick up a second pair for cyclocross season!

If you need any help selecting the best off-road option, feel free to reach out, we're always here to help.

Noté 5 sur 5 étoiles

Easy purchase

Easy purchase, easy ship, great shoe!

29 avril 2025
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Réponse de QUOC

Hey Anthony,

Thank you so much for your kind words! We're really glad to hear the process was smooth and that you're loving your new shoes. Wishing you many great rides ahead and if you ever need anything, we're here to help!

Noté 5 sur 5 étoiles

New to Quoc

Great customer service. Shoes are well built to and comfortable

14 avril 2025
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Réponse de QUOC

Hey Chris,

Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying your QUOC shoes and that our customer service made a positive impact on your experience. Providing great service is something we’re truly passionate about, and we’re so glad it stood out to you.

If you ever have any questions, need further assistance, or just want to chat, please don’t hesitate to reach out. We’re always here to help and ensure you have the best experience possible.

Thanks again, and happy riding!

Noté 3 sur 5 étoiles

They don’t do wide fit shoes

They don’t do wide shoes which is unbelievably frustrating. Their actual service etc was great but only making narrow shoes in this day and age seems bizarre. Their shoes look amazing as well - which adds to the frustration.

14 avril 2025
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Réponse de QUOC

Hey Bren,

Thanks so much for your honest feedback, we really appreciate you taking the time to share your experience, even if things didn’t go as hoped.

We do apologies fit didn’t work out for you. At the moment, all of our shoes including the MAAP x QUOC Gran Tourer XC are built on a standard E-width last. This offers a performance-oriented but accommodating fit for many riders, but we completely understand it’s not ideal for everyone especially those needing a true wide-fit option.

That said, we’re really glad to hear you had a good experience with our service and appreciated the design of the shoes , even if the fit let things down. Comments like yours help us do better, and we truly hope to offer a more inclusive size range in the future.

Thanks again for your feedback, it genuinely helps us improve.

Best,
Alice

Noté 5 sur 5 étoiles

Quick shipping

Quick shipping. First ride out with the shoes was great. Best part was I didn’t have to buy an arch support insert.

25 avril 2025
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Réponse de QUOC

Hey Jay,

Thanks for the great feedback!

We're so glad to hear your first ride with the shoes went well and that you didn’t need to buy additional arch supports. That’s exactly the kind of fit we aim for!

Enjoy your rides, and thanks again for choosing us!

Noté 5 sur 5 étoiles

Advice

Had problems with quoc product not bought directly from QUOC, while quoc were unable to help, they gave advice to me and a 30% discount. I was able to use their advice to sell the product (at a loss) however with the 30% discount and money from sold item, i was able to purchase from QUOC and break even. On purchasing i received my item quickly with very clear instructions on how to return if unhappy. Staff were really helpful and well informed, will definitely shop from QUOC again

23 avril 2025
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Réponse de QUOC

Hey Lyn,

Thank you so much for sharing your experience!

We do apologies about the challenges with the initial purchase, but we’re glad the advice and discount helped you get to a solution. It’s great to know you had a smooth experience purchasing directly from us, and we’re thrilled that our team could provide you with the support you needed.

We look forward to helping you again in the future!

Noté 5 sur 5 étoiles

Really good ordering experience

Really useful information on the website with regards sizing to help make my purchase right first time. And really sensible prices for a quality product.

24 avril 2025
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Réponse de QUOC

Hey Michael,

Thank you for the great feedback!

We’re so happy to hear that the sizing info helped you make the right choice and that you’re happy with the quality and pricing. We always strive to provide the best experience possible, and it’s awesome to know we succeeded!

Enjoy your new gear!

Noté 5 sur 5 étoiles
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Réponse de QUOC

Hey Carlo,

Thanks so much for the kind words!

We’re thrilled to hear you love the quality. We put a lot of care into our products, and it’s great to know it’s shining through.

Enjoy your rides!

Noté 5 sur 5 étoiles

very helpful customer service who…

very helpful customer service who helped to sort out some logistics!

22 avril 2025
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Réponse de QUOC

Hey Patrick,

Thank you for your kind words! We’re thrilled we could assist you and make sure everything worked out. We’re always here to help and ensure you have the best experience possible!

Noté 5 sur 5 étoiles

Mega kudos to Alice!

I originally ordered the Gran Tourer Lace in a size 43 according to the instructions regarding measuring my feet. Unfortunately, they were too small. Alice was AWESOME in helping me through the return. I got the brown/pink and that color was discontinued and she mentioned that there were new colors and models soon being released and also gave me discount code due to the brown/pink being discontinued. I ended up waiting for the new release and got the GT II in the new color way. They fit perfect and I just got the cleats on and will ride them for the first time today! Very excited!

20 mars 2025
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Réponse de QUOC

Hey Matt,

Thank you so much for your awesome feedback!

We’re so glad to hear that Alice could help make the process smoother for you. It’s fantastic that you were able to get the perfect fit with the new Gran Tourer II in the new colourway. We hope you have an amazing ride, and if you need anything else, don’t hesitate to reach out.

Enjoy the miles ahead!

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