QUOC Avis 

218
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Purchase a pair of Gran tour gravel shoes size 47 as suggested,as I wear a 46 in Black , March 2026,What a Nightmare to wear , Thought they may have broken in by now ,but NO. They Absolutely kill my... Voir plus

Noté 5 sur 5 étoiles

I purchased a pair of the M3 air road shoes and had some issues with the cleat plate on the left shoe. Alice and various members of the customer service team were very helpful and sorted me out with n... Voir plus

Noté 4 sur 5 étoiles

Product was very good! However, FedEx delivery gave me so much trouble - with the pickup hence the minus two stars. Quoc should consider alternatives when it comes to delivery of their products. Ed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I own two pairs of Quoc shoes: the original leather Tourers and Gran Tourers. The outer sole on the Gran Tourers came off of the cleat plates. Quoc support person admitted the flaw on the early itera... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Cyclisme sur route
  2. aussi dans
  3. Magasin d'équipements sportifs d'extérieur
  4. Magasin de chaussures
  5. Magasin de vélos
  6. Vélo d'intérieur

À propos de QUOC

Écrit par l'entreprise

QUOC is an independent, British brand with over a decade of experience designing high-performing, comfort-driven cycling shoes.

Italian Trulli
Shop Gravel Shoes

Italian Trulli
Shop Road Shoes

At QUOC, our mission is simple. To get more people riding bikes through enhanced ride experiences, starting from the feet. With decades of research and innovation weaved into our DNA, we believe performance should be at the core of any cycling shoe - but with zero compromises on elegance, functionality and comfort. We’re dedicated to making shoes that remove all barriers to an enjoyable ride - and above all - that celebrate the diverse community that embodies cycling, a community without whom we wouldn’t exist.

QUOC.CC

Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

218 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,1

Tous les avis

(218)

10 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Awesome product and responsive customer service

Awesome product. True sizing and great quality after 3 rides so far. Email Quoc prior purchase to confirm about sizing and the response was good and quick. Highly recommended.

8 avril 2025
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Réponse de QUOC

Hey,

Thank you for the fantastic feedback, we’re so glad to hear you're enjoying the shoes and that the sizing worked out well!

It’s great to know that our team could assist you quickly and clearly before your purchase, we believe getting the right fit is key to performance and comfort from day one.

Thanks again for your recommendation and support we really appreciate it, and we’re here if you need anything down the road.

Noté 5 sur 5 étoiles

The shoes are great

The shoes are great! Great design!

21 avril 2025
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Réponse de QUOC

Hey Napoleon,

Thanks so much for your review! We're thrilled to hear you're loving the shoes, we put a lot of thought and care into every design, so it's always great to hear that it's hitting the mark.

Enjoy the ride, and if you ever need anything, we're just a message away.

Noté 5 sur 5 étoiles

Great communication and follow through

Great communication and follow through. Love the Quoc x Maap shoes.

21 avril 2025
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Réponse de QUOC

Hey,

Thank you for the review. We are so glad we could help you get the right shoes sorted and even happier to hear you're now out riding in them! The QUOC x MAAPs are a special pair, and it’s great to know they’re working well for you.

Thanks again for the kind words and support!

Noté 4 sur 5 étoiles

customer service

Great communication and follow-up from customer services.

21 avril 2025
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Réponse de QUOC

Hey John,

Thank you so much for your kind words! We truly appreciate you taking the time to share your feedback.

We work hard to provide clear, timely, and helpful communication, so it’s incredibly rewarding to hear that it made a difference in your experience. If there’s ever anything else we can assist you with whether it’s sizing advice, order support, or general product questions, we’re always here and happy to help.

Thanks again for your support!

Noté 5 sur 5 étoiles

Premium in every way

Excellent customer service and the shoes are unbelievable. Wore them out of the box on a 130 mile gravel race with 15k ft of climbing. Zero foot issues. And pedorthics is my profession.

18 avril 2025
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Réponse de QUOC

Hey Rob,

Thank you so much for your incredible feedback — we’re genuinely thrilled to hear you had such a positive experience right out of the box!

A 130-mile gravel race with 15,000 ft of climbing is no easy feat, and to do it without a single foot issue is exactly the kind of performance we aim for. It’s especially meaningful coming from someone in the pedorthics profession — your endorsement means a lot to us.

We’re so pleased we could be part of such a big day for you, and if there’s ever anything else we can do, don’t hesitate to reach out.

Thanks again for choosing QUOC, and we hope the shoes carry you on many more epic rides!

Noté 5 sur 5 étoiles

Great shoes 3 years in and thanks to…

Great shoes 3 years in and thanks to Alice for helping with a few replacement parts.

30 avril 2025
Avis spontané
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Réponse de QUOC

Hey,

Thank you so much for your kind words — and for sticking with us for three years, we truly appreciate your continued support!

We’re thrilled to hear that your shoes are still going strong, and it was a pleasure to help with the replacement parts. We're always here to make sure you get the most out of your shoes.

If you ever need anything else or have any questions down the line, don’t hesitate to reach out.

Thanks again for being part of the QUOC community!

Noté 5 sur 5 étoiles

Easy site to use

Easy site to use. Great communication throughout transaction. ibboughtvthe wrong size so had to exchange. effortless process.
Great service.

19 avril 2025
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Réponse de QUOC

Hey Cath,

Thank you so much for your kind feedback — we're really glad to hear you found the new website easy to use and that the exchange process was smooth!

We're always working to make the shopping experience as seamless as possible, so it's great to know the communication and service met your expectations. If you ever need anything else or have any suggestions, we're always here to help.

Thanks again for taking the time to share your experience — we really appreciate it!

Noté 2 sur 5 étoiles

Shattered dreams, but maybe next time

I was very excited to get the Gran Tourer XC, at a sale price. I made my purchase and was looking forward to getting my new shoes. A week later, I received an email that my order was canceled because of low inventory. My dreams were a bit shattered. I still want the model, but probably can't afford the available colorways at the full price.

18 avril 2025
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Réponse de QUOC

Hey Ptor,

Thank you so much for taking the time to share your experience with us — we truly appreciate it, even if the circumstances were disappointing.

Firstly, we want to sincerely apologise for the frustration and letdown this caused. We completely understand how exciting it is to score something you’ve had your eye on — especially at a great price — and how disappointing it is to have that moment taken away. Cancelling your order was absolutely a last resort, due to low stock levels after a busy period, and we’re genuinely sorry you were affected.

We’ve since reached out via your personal email, so please do check in with us if you’d like to continue the conversation — we’d love to help however we can.

If you're still interested in the Gran Tourer XC, I’d be more than happy to assist with colour options, sizing advice, or future availability. We’d love to help you find a pair that works for you.

Thank you again for your patience, your support, and for giving us the opportunity to put this right.

Noté 5 sur 5 étoiles

Great fit and Craftsmanship

I am normally size 38 in shoes, however I choose the 39 for extra space when pedaling. The shoe fits perfectly, the quality is pure craftsmanship and it is beautiful colors. The shipping was also done very fast!

16 avril 2025
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Réponse de QUOC

Hey Jennifer,

Thank you so much for your lovely review!

We’re delighted to hear that you’re enjoying the fit, craftsmanship, and colours of your new shoes. It’s great that sizing up worked perfectly for you — and we’re especially happy that you appreciate the attention to detail and quality we put into every pair.

We also aim to make sure our shipping is as efficient as possible, so it's wonderful to hear that your order arrived quickly!

If you have any questions or need any assistance in the future, please don’t hesitate to reach out. We truly appreciate your support and look forward to accompanying you on many more rides ahead!

Noté 5 sur 5 étoiles

Superior costumer service

Superior costumer service, fast and very helpful and communicative.

17 avril 2025
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Réponse de QUOC

Hey Claudia,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our customer service team. We take great pride in being responsive and supportive, and it’s great to know that it made a difference for you. If you ever need any further assistance or have more questions, feel free to reach out — we’re always happy to help!

Noté 5 sur 5 étoiles

Great shoes

Great shoes! Great costumer service!

16 avril 2025
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Réponse de QUOC

Hey Martin,

Thank you so much for your kind words! We’re thrilled to hear that you're happy with your shoes. We always strive to provide not only high-quality products but also excellent customer service. It means a lot to us that you had a great experience. If you ever need assistance in the future, don’t hesitate to reach out. We’re always here to help!

Noté 4 sur 5 étoiles

Haven’t arrive

I can’t say anything, because there’s a problem of a clearance delay, that you should know, then, I can say nothing

15 avril 2025
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Réponse de QUOC

Hey Eduardo,

Thank you for your feedback! We really appreciate your understanding regarding the clearance delay. We always strive to ensure a smooth process, and we do apologies for any inconvenience caused. If you have any further questions or concerns, feel free to reach out. We look forward to serving you again in the future!

Noté 5 sur 5 étoiles

Lovely shoes

Got it a size too small but its my bad because long time havent use uk size, but the shoes are nice and well support, thats pretty crazy compare to the weight its coming in. Love it, would buy another pair but a size bigger :)

15 avril 2025
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Réponse de QUOC

Hey Peter,

Thank you so much for your lovely feedback! We're really happy to hear that you're enjoying your new shoes and that they're offering great support. Sizing can definitely be a little tricky sometimes, especially when switching between sizing systems, but we're glad you found the right fit. If you ever need help with sizing advice, we’re always here to assist!

Noté 5 sur 5 étoiles

Comfortable shoes

Great fit and guide for getting the right size. The shoes fit perfectly and feel comfortable.

14 avril 2025
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Réponse de QUOC

Hey Nicolae,

Thank you so much for the 5-star review! We're thrilled to hear that you found the sizing guide helpful and that your new shoes fit perfectly. Comfort and fit are so important to us, and it’s fantastic to know that we delivered on both for you. We hope you enjoy every step in your new shoes, and if you ever need any further help or advice, we’re always here to support you!

Noté 5 sur 5 étoiles

A easy and efficient exchange

Purchased a pair of Escape Off Road's, however the fit was too small. The exchange procedure via the portal was easy and efficient to use. Delivery was quick as well. I'II definitely buy from QUOC again in the future.

14 avril 2025
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Réponse de QUOC

Hey Martin,

Thank you so much for your feedback! We're really glad to hear that the exchange process was easy and efficient for you — that’s exactly what we aim for. It’s great to know you were able to get the right size quickly and without any hassle. We truly appreciate your support and look forward to welcoming you back to QUOC again in the future. If you ever need anything else, we're always here to help!

Noté 5 sur 5 étoiles

Excellent super fast service and top…

Excellent super fast service and top quality comfortable shoes

14 avril 2025
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Réponse de QUOC

Hey Simon,

Thank you so much for your kind words! We're thrilled to hear that you were happy with our service and that you're enjoying the comfort and quality of your new shoes. We always aim to make the whole experience as easy and hassle-free as possible, from placing your order to getting out on the road. Your support means a lot to us, and we look forward to helping you again in the future!

Noté 5 sur 5 étoiles

Great product

Great product! Shipping took a bit to initiate but once it was in progress it was smooth from there. I really appreciate the option for free returns in case the shoes didn't work out. Luckily they did.

9 avril 2025
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Réponse de QUOC

Hey Gaby,

Thank you so much for your feedback — we're really glad to hear you’re happy with the product! We do apologise for the initial delay in shipping; we’re continuously working on improving this part of the experience.

It’s great to know that the free returns option gave you peace of mind, and even better that the shoes turned out to be the right fit!

If you ever need anything or have more feedback to share, we’d love to hear from you.

Noté 5 sur 5 étoiles

Great shoes unbelievable price for the…

Great shoes unbelievable price for the quality of them well recommended

9 avril 2025
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Réponse de QUOC

Hey Grayson,

Thank you so much for the feedback — we're really glad to hear the quality lived up to your expectations and that the price made them accessible for you. It means a lot to have you with us, and we’re proud to have you as part of the community.

If there’s ever anything you need, don’t hesitate to reach out!

Noté 5 sur 5 étoiles

as I’ve come to expect from Quoc

Very prompt delivery and the product it’s really excellent.

9 avril 2025
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Réponse de QUOC

Hey,

Thank you so much for your kind words!

We’re really happy to hear that your delivery was prompt and that you're pleased with the product — we work hard to ensure our service and quality live up to expectations, so it's always rewarding to hear when we've hit the mark.

If there's ever anything else you need or any way we can help, please don’t hesitate to get in touch.

Thanks again for your continued support!

Noté 5 sur 5 étoiles
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Réponse de QUOC

Hey Martin,

Thank you for the feedback! That means a lot.

If there’s anything else we can help with — sizing, styling, care tips — just give us a shout. Enjoy the ride!

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