Purchase a pair of Gran tour gravel shoes size 47 as suggested,as I wear a 46 in Black , March 2026,What a Nightmare to wear , Thought they may have broken in by now ,but NO. They Absolutely kill my... Voir plus
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Lisez les avis des autres
I purchased a pair of the M3 air road shoes and had some issues with the cleat plate on the left shoe. Alice and various members of the customer service team were very helpful and sorted me out with n... Voir plus
Product was very good! However, FedEx delivery gave me so much trouble - with the pickup hence the minus two stars. Quoc should consider alternatives when it comes to delivery of their products. Ed... Voir plus
L'entreprise a répondu
I own two pairs of Quoc shoes: the original leather Tourers and Gran Tourers. The outer sole on the Gran Tourers came off of the cleat plates. Quoc support person admitted the flaw on the early itera... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Cyclisme sur route
- aussi dans
- Magasin d'équipements sportifs d'extérieur
- Magasin de chaussures
- Magasin de vélos
- Vélo d'intérieur
À propos de QUOC
Écrit par l'entreprise
QUOC is an independent, British brand with over a decade of experience designing high-performing, comfort-driven cycling shoes.
Shop Gravel Shoes
Shop Road Shoes
At QUOC, our mission is simple. To get more people riding bikes through enhanced ride experiences, starting from the feet. With decades of research and innovation weaved into our DNA, we believe performance should be at the core of any cycling shoe - but with zero compromises on elegance, functionality and comfort. We’re dedicated to making shoes that remove all barriers to an enjoyable ride - and above all - that celebrate the diverse community that embodies cycling, a community without whom we wouldn’t exist.
QUOC.CC
Shop Gravel Shoes
Shop Road Shoes
At QUOC, our mission is simple. To get more people riding bikes through enhanced ride experiences, starting from the feet. With decades of research and innovation weaved into our DNA, we believe performance should be at the core of any cycling shoe - but with zero compromises on elegance, functionality and comfort. We’re dedicated to making shoes that remove all barriers to an enjoyable ride - and above all - that celebrate the diverse community that embodies cycling, a community without whom we wouldn’t exist.
QUOC.CC
Coordonnées de contact
London, Royaume-Uni
- info@quoc.cc
- quoc.cc
4,1
Bien
218 avis
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Beautiful pair of shoes
Beautiful pair of shoes, incredibly comfortable on and off the bike, swiftly delivered and well packaged. I just had a bike fit with them and the bike fitter was quite impressed as well.
22 janvier 2025
Réponse de QUOC
Hey Julia,
Thank you so much for taking the time to share your experience with us! We’re absolutely delighted to hear that you’re loving your new shoes and that they’re proving to be both comfortable on and off the bike. It’s also fantastic to know that your bike fitter was impressed—always a great sign that you’ve made the right choice!
We truly appreciate your support and are so pleased that the delivery and packaging met your expectations too. If you ever need anything or have any further feedback, don’t hesitate to reach out—we’d love to hear from you.
La.atencion es excelente
La.atencion es excelente. Encontré lo que necesitaba y me fue enviado de inmediato
13 janvier 2025
Réponse de QUOC
Hey Isabel,
Thank you so much for your kind words! We’re thrilled to hear that you found exactly what you needed and that your order was sent out promptly. Providing excellent service is always our goal, and we’re glad we could help.
If you ever need anything else, don’t hesitate to reach out—we’d be happy to assist!
Réponse de QUOC
Thank you so much for taking the time to leave us a review! We're delighted to hear that you found our products to be good value and that your order arrived promptly. Meeting our customers' expectations is always our goal, and we truly appreciate your support.
If you ever need anything else, feel free to reach out—we’re always happy to help!
Speedy delivery no fuss
20 janvier 2025
Réponse de QUOC
Hey Robert,
Thank you for taking the time to leave us a review! We're so glad we could provide a speedy, hassle-free delivery for you.
If you ever need anything else, feel free to reach out—we’d be happy to help
Great quality and was exactly what they…
Great quality and was exactly what they promised
18 janvier 2025
Réponse de QUOC
Hey Jon,
Thank you so much for your kind review! We’re thrilled to hear that you’re happy with the quality and that the product met your expectations.
If you ever need anything else, don’t hesitate to reach out—we’d be happy to help!
Great service and quality!
16 janvier 2025
Réponse de QUOC
Hey Emma,
Thank you so much for your kind words! We’re delighted to hear that you had a great experience with us. Providing excellent service and high-quality shoes is something we take great pride in, and it’s wonderful to know we’ve met your expectations.
If you ever need anything, don’t hesitate to reach out—we’re always happy to help!
Quoc need to interact with customers
Ordering was simple. The shoe size was a little small and the toe box cramped my toes. I guess these issues could have been overcome.
I did send a question by email however I got no response. The returns process worked and I was refunded promptly.
For me, I can't recommend Quoc because there isn't any way to interact with the company.
Update, 4 Feb. Quoc have since contacted me and have made up for the inconvenience. The person was polite and professional. Hopefully, Quoc will eventually manufacturer wider fitting shoes. Thanks Quoc.
14 janvier 2025
Réponse de QUOC
Hey David,
Thank you for taking the time to share your feedback. We sincerely apologise that your email went unanswered—this is absolutely not the level of service we intend to provide, and we regret that we missed your message.
We truly appreciate your understanding, and we want to reassure you that we take this seriously. We have already reached out to you personally within the last 12 hours via our email addresses and are awaiting your response. If you haven’t seen our message yet, please do check your spam or junk folder in case it was misdirected.
Additionally, we have fully refunded your order. More than anything, we regret not having the opportunity to assist you in finding the right fit before your return. We would have loved to provide guidance on adjustments or alternative sizes to help you get the perfect fit, as we know how important comfort is when it comes to cycling shoes.
If there’s anything else we can do or if you have further comments, please feel free to reach out to us at info@quoc.cc—we’ll make sure to respond promptly this time.
Your patience and continued support of QUOC mean a lot to us, and we truly appreciate the opportunity to make things right.
Want to chime in on anyone who is…
Want to chime in on anyone who is wanting to purchase this shoe! Looks great and the quality to customer service stand to match as well. I had a recent spill which damaged my left dial causing the internals to not preform as normal, went to purchase the replacements they have on site and days later I have Alice from QUOC contacting me with news that my shoes were still under a warranty and not only would a refund be sent but a replacement dial kit for free. Great stuff!
17 janvier 2025
Avis spontané
Réponse de QUOC
Hey Sam,
Thank you so much for taking the time to leave such a thoughtful and kind review! It truly means a lot to us to hear about your positive experience. We strive to address each situation personally and ensure every customer feels supported, and we’re so glad to know we were able to provide you with a great experience.
Your kind words about both the quality of our shoes and our customer service inspire us to keep going above and beyond for our customers. If there’s ever anything else we can do to assist you, please don’t hesitate to reach out—we’d be more than happy to help!
Wishing you many more great rides ahead!
Excellent customer service!!
3 janvier 2025
Réponse de QUOC
Hey Aino,
Thank you so much for your lovely feedback on our service—it truly means the world to us! Knowing that we’ve been able to assist you with your order and ensure your experience with QUOC has been a positive one is incredibly rewarding for our team.
We’re always striving to provide the best possible service, and hearing from happy customers like you reminds us why we do what we do. If there’s anything else we can assist you with in the future, please don’t hesitate to get in touch—we’re always here to help!
Thank you once again for your kind words and continued support.
Really Prompt Delivery & lovely socks
2 janvier 2025
Réponse de QUOC
Hey Sally,
Thank you for your review! We’re so glad that your socks arrived quickly. We hope you enjoy them, and if there’s anything else we can assist with, please don’t hesitate to reach out!
Réponse de QUOC
Hey Richard,
Thank you for your feedback! We’re delighted to hear that your socks arrived quickly and without any delays. We hope you enjoy them, and if there’s anything else we can assist with, please don’t hesitate to reach out!
Réponse de QUOC
Hey Steve,
Thank you so much for your kind words and positive feedback! It’s feedback like yours that truly brightens our day and motivates us to keep delivering the best products and service possible.
We’re thrilled to hear that you’re happy with our products and the service you received. At Quoc, we strive to ensure every customer has a seamless and satisfying experience, and it’s wonderful to know we’ve met your expectations.
If there’s anything else we can do for you or if you have any questions in the future, please don’t hesitate to reach out. We’d be more than happy to help!
Thank you again for choosing Quoc—we look forward to serving you again soon.
Réactive customer service
My delivery didn't occur on 31st of December. My item had probably been lost by FedEx.
They sent me another item by DHL and it worked out fine., one day in advance.
Quoc is very reactive and reliable.
My item ( a pair of socks) is of high quality. I'll probably order other pairs.
Very good value!
Customer service on top
13 janvier 2025
Avis spontané
Réponse de QUOC
Hey,
Thank you so much for taking the time to share your experience with us! While we truly apologise that your initial delivery didn’t go as planned, we’re delighted to hear that the replacement shipment arrived promptly and exceeded your expectations. Ensuring our customers receive their orders efficiently and hassle-free is incredibly important to us, and we’re thrilled we could resolve the issue for you.
We’re so glad to hear you’re enjoying your socks and find them to be of high quality. Your kind words about our customer service mean the world to us—it’s our goal to provide not just exceptional products but also a smooth and supportive shopping experience for every customer.
We’d love to welcome you back in the future for more pairs or anything else you might need. Please don’t hesitate to reach out if there’s ever anything we can assist you with—we’re always here to help!
Thank you again for your feedback and for choosing Quoc.
Réponse de QUOC
Thank you so much for your review! We're thrilled to hear that the product met your expectations. Ensuring you receive your order as efficiently as possible is something we strive for, and we're glad we could deliver on that. Happy riding!
Réponse de QUOC
Hey Sharon,
Thank you so much for your lovely review about our service. We’re always striving to provide the best experience for our customers, and your kind words mean a lot to us.
We’re also thrilled to hear that you find the shoes beautiful—we couldn’t agree more!
If there’s anything else we can do for you, please don’t hesitate to reach out.
Really nice gravel shoes with high…
Really nice gravel shoes with high quality and easy international shipment process!
19 décembre 2024
Réponse de QUOC
Hey Leon,
Thank you so much for your review!
We’re thrilled to hear that the shoes arrived smoothly and are treating you well. Quality is one of our top priorities, and it’s wonderful to know you feel the same.
If you have any further feedback or questions, don’t hesitate to get in touch—we’d love to hear from you
Réponse de QUOC
Hey Jim,
Great to hear you love the shoes—we’re big fans of them too! We’re so happy to know they arrived quickly without much delay.
Thanks again for your kind words, and if you ever need anything, don’t hesitate to reach out!
Bliss
To who it may concern,
I would like to start by saying how happy I am with my recent purchase of your cycling shoe. The Gran Tourer is a masterpiece, and I have looked forward to putting them on every time I log some miles. They have withstood a wet Northern California winter so far, and I can’t wait to see how they hold up to summer adventures. In a world where companies skip the R&D but charge a premium price for their product, I’m glad to say I made the right choice.
Thank you again and keep up the good work!
1 décembre 2024
Avis spontané
Réponse de QUOC
Hey,
Thank you so much for your kind words!
We are truly honored to hear how well the Gran Tourer has worked for you. Your feedback means the world to us, and we’re deeply touched by your thoughtful review. It’s always rewarding to know our shoes are making a difference, even through a wet Northern California winter!
Thank you again, and we hope you continue to enjoy many more miles in your Gran Tourers. If you ever have any questions or need assistance, don’t hesitate to reach out—we’re always here to help.
Shoes were a successful Christmas gift
Shoes were a successful Christmas gift. They arrived swiftly and have already been enjoyed.
17 décembre 2024
Réponse de QUOC
Hey Janet,
Thank you so much for your review!
We’re thrilled to hear that the shoes were a successful Christmas gift and arrived in time to make the occasion special. Knowing we’ve helped make someone’s Christmas memorable is incredibly important to us.
If you ever have any questions or need assistance, please don’t hesitate to reach out. We’re always here to help!
love the shoes. love the service
love the shoes. they run small check the size guide. other than that service is two thumbs up. shoes are two thumbs up
16 décembre 2024
Réponse de QUOC
Hey Joshua,
Thank you so much for the fantastic review! We're thrilled to hear that you love the shoes and the service—it means the world to us to know we've earned two thumbs up from you.
We also really appreciate your feedback about sizing and for pointing others to the size guide. It's super helpful for ensuring everyone gets the perfect fit.
If you have any questions or need assistance in the future, don’t hesitate to reach out. Thanks again for your support, and happy riding!
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