Banner for RAC Car Insurance

RAC Car Insurance Avis 

20 548
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Renewal worked well, albeit 15% higher than previous year. Could have gotten a slightly better prise, but not worth the hassle of changing - this time. I am supposed to advise any changes to additio... Voir plus

Noté 5 sur 5 étoiles

All insurers have raised their prices and RAC are the same, my premium now cost more than my car’s worth but I love that little car so pay, I must! My no claims protection of over 9 years was not inc... Voir plus

Noté 4 sur 5 étoiles

It was easy to find the correct level & type of car insurance which is the best for me. Also the price of this car insurance is less than my renewal offer from my previous insurers & a lot more was i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant service, quotation was sent to me on line for approval. Excellent quote and excellent cover. Site very easy to navigate. I didn’t have to do a thing except tick the acceptance box. Very smoo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier d'assurances
  2. aussi dans
  3. Agence d'assurance
  4. Assurance auto

Écrit par l'entreprise

The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

21 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(20 548)

11 704 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Hassle free renewal.

1 octobre 2026
Logo de RAC Car Insurance

Réponse de RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles

Very understanding

Very understanding

4 février 2026
Logo de RAC Car Insurance

Réponse de RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Noté 3 sur 5 étoiles

Insurance OK

Insurance OK, but only renewed because I left it until the last minute. Could have got insurance much cheaper. I'll definitely shop around in good time next year.

1 octobre 2026
Logo de RAC Car Insurance

Réponse de RAC Car Insurance

Hi Chris,

Thank you for your feedback.

We’re glad your insurance is sorted, but we’re sorry to hear you felt you paid more than you wanted to.

We always aim to offer fair and competitive pricing, so we understand your decision to look at options earlier next year.

Tahara

Noté 5 sur 5 étoiles

My experiences with RAC Insurance

The information was presented clearly and timeously.

The information covered all of the insurance details and went through them item by item.

Whenever I have had breakdown issues the service was expedited quickly and with clear information.

20 septembre 2026
Logo de RAC Car Insurance

Réponse de RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Noté 2 sur 5 étoiles

Adding breakdown cover to policy

I spoke to an advisor on 23rd September to discuss our Insurance renewal and if we could add RAC breakdown. I explained we had a stand alone breakdown policy valid until the end of October. He told me to call in October and it could be added at a cost of between £45 and £79.99 for the 11 months remaining motor insurance term. My stand alone renewal for breakdown is £214 and last years policy £106. Today I have been told that it isn't possible to upgrade our policy to include breakdown. Misinformed...also it seems from others reviews it often is included with renewal. Will be looking at other options of cover in future

16 octobre 2026
Logo de RAC Car Insurance

Réponse de RAC Car Insurance

Hi Stuart,

Thank you for getting in touch and sharing your feedback with us.

We’re really sorry to hear about your experience

We will be in touch with you to see how we can help

Tahara

Noté 5 sur 5 étoiles

Very easy to renew online I was very…Clive smith

Very easy to renew online I was very impressed as I’m not that good with computers

27 septembre 2026
Logo de RAC Car Insurance

Réponse de RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles

Simple.

So simple even an old man could do it, and a much better price than my last insurer.

16 octobre 2026
Logo de RAC Car Insurance

Réponse de RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles

Quick and easy

28 septembre 2026
Logo de RAC Car Insurance

Réponse de RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles

I contacted Rac as my insurance was due…

I contacted Rac as my insurance was due for renewal. Due to an insurance claim in the current year, the quote I received was a lot more than previously (even though I have protected no claims bonus).
I negotiated with a very helpful customer service person who lowered the cost to a level I was happy with.

18 septembre 2026
Logo de RAC Car Insurance

Réponse de RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles
Logo de RAC Car Insurance

Réponse de RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles

It was simple to renew my policy on the…

It was simple to renew my policy on the app and on line,

14 septembre 2026
Logo de RAC Car Insurance

Réponse de RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles

Peace of mind.

Comforting to have changed to a motor insurance policy generated by a motoring organisation. The set up process of this on-line cover was easy to follow with bot advice available at every point.

2 octobre 2026
Logo de RAC Car Insurance

Réponse de RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Noté 4 sur 5 étoiles

Everything was fine.

28 septembre 2026
Logo de RAC Car Insurance

Réponse de RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles

Great value insurance.

Like most of us I searched through all the comparison sites I knew. However, in the end I stayed with the RAC because the renewal quote I had from them could not be beaten. Great value.

1 octobre 2026
Logo de RAC Car Insurance

Réponse de RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles

good cover competative price

good cover. Competative price. Very easy tobuy on line.

1 octobre 2026
Logo de RAC Car Insurance

Réponse de RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles

Great price on insurance

Always get reminders of when policy is due and made aware of any difference in price. Policies always easy to access and read.

1 octobre 2026
Logo de RAC Car Insurance

Réponse de RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Noté 4 sur 5 étoiles

Price!

Price!! Beat competition

16 octobre 2026
Logo de RAC Car Insurance

Réponse de RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles

No hassle renewal.

No hassle renewal.
Renewal went ahead automatically (and cheaper than last year!)

28 septembre 2026
Logo de RAC Car Insurance

Réponse de RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles

Great pricing

Great pricing, and communications that were clear and unambiguous. Backed up by a simple renewal process.

1 octobre 2026
Logo de RAC Car Insurance

Réponse de RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles

All good no problem

All good no problem

16 octobre 2026
Logo de RAC Car Insurance

Réponse de RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus