Renewal worked well, albeit 15% higher than previous year. Could have gotten a slightly better prise, but not worth the hassle of changing - this time. I am supposed to advise any changes to additio... Voir plus
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Lisez les avis des autres
All insurers have raised their prices and RAC are the same, my premium now cost more than my car’s worth but I love that little car so pay, I must! My no claims protection of over 9 years was not inc... Voir plus
It was easy to find the correct level & type of car insurance which is the best for me. Also the price of this car insurance is less than my renewal offer from my previous insurers & a lot more was i... Voir plus
L'entreprise a répondu
Brilliant service, quotation was sent to me on line for approval. Excellent quote and excellent cover. Site very easy to navigate. I didn’t have to do a thing except tick the acceptance box. Very smoo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Coordonnées de contact
Royaume-Uni
- rac.co.uk/insurance
4,4
Excellent
21 k avis
Demande des avis aux clients
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Great pricing
Great pricing, and communications that were clear and unambiguous. Backed up by a simple renewal process.
1 octobre 2026
Réponse de RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Réponse de RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
I like that it's very simple to renew
I like that it's very simple to renew - all I have to do is check that the facts on the documents are correct and then leave it all to the RAC. Getting breakdown cover with the insurance saves me money and everyone I've spoken to has been very helpful and friendly.
29 septembre 2026
Réponse de RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Great price for what I wanted....
12 octobre 2026
Réponse de RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Réponse de RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
1 star
Hi, I have a complaint submitted about the service I received and I am waiting to hear back.
28 septembre 2026
Réponse de RAC Car Insurance
Hi Mary,
Thank you for getting in touch with us about your experience.
We are really sorry to hear that you had a poor experience and that you are still waiting for an update.
We will be in touch with you.
Tahara
Last year was cheaper than the year…
Last year was cheaper than the year before but this year has gone up a lot.
16 octobre 2026
Everything was excellent including the…
Everything was excellent including the New Renewal price. Thanks .
16 octobre 2026
Réponse de RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
competitive price,
1 octobre 2026
Réponse de RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Réponse de RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Insurance renewal
I found the process quite easy to negotiate and the quoted price was acceptable.
16 octobre 2026
Réponse de RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Excellent breakdown assistance, shocking customer service registering breakdown
Once I finally managed to get someone to recognise that I was an RAC member and log the breakdown correctly, the roadside assistance itself was excellent. However, the process of trying to register the breakdown was completely unacceptable and fell far below the standard I would expect from a major breakdown provider. At a time when my wife was stranded and needed help, we were instead forced to spend a considerable amount of time proving that we had cover and being passed between departments.
My wife, who was driving when the car broke down, initially called for assistance but was told that the RAC had no record of our membership. I then called myself and, after eventually managing to speak to a person, provided my details only to be given the same response. Rather than taking ownership of the problem and resolving it, the adviser immediately transferred me to the membership department. That team was able to confirm very quickly that I was, in fact, a valid member, which makes it even more frustrating that the breakdown team could not access or verify the same information. I was then transferred back to the breakdown service and left on hold for a further five to ten minutes before finally reaching someone who appeared to understand the process and was able to register the breakdown.
From that point onwards, the service improved significantly. The patrol arrived within approximately 30 minutes and the technician was efficient, helpful and able to get my wife back on the road shortly afterwards. The roadside response deserves genuine credit, but it should not take more than 90 minutes of calls, transfers and waiting before a valid member’s breakdown is even recorded. The delay was caused not by demand for a patrol, but by an apparent failure in the RAC’s membership records, systems or internal communication. In a genuine emergency, that kind of administrative failure could leave a customer in a vulnerable or unsafe position for far longer than necessary. The RAC needs to review how membership details are shared between departments and ensure that frontline staff can resolve verification issues without repeatedly transferring customers. An excellent patrol service does not excuse a registration process that was disorganised, frustrating and wholly inadequate.
12 octobre 2026
Réponse de RAC Car Insurance
Hi Steve,
Thank you for taking the time to share your feedback.
I’m really sorry for the stress and frustration you and your wife experienced while trying to log your breakdown.
We will be in touch with you to see how we can help.
Tahara
Automatic renewal payment admin charge
Automatic renewal payment went to a card I had cancelled several months back due to it being compromised. Immediately on being notified I entered details of my new card and payment was made straightaway. Nevertheless RAC Car Insurance still charged me an admin fee of £20 due to a 'failed' payment. Not a good look!!
6 octobre 2026
Réponse de RAC Car Insurance
Hi John,
Thanks for taking the time to share your review.
I’m really sorry to hear about your experience with this failed payment fee. I completely understand why seeing a £20 charge felt unfair.
We want to look into this and see how we can set things right. We will be in touch with you to see how we can help.
Tahara
Réponse de RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Easy to join RAC Insurance.
We have just purchased a comprehensive car policy with RAC which covered exactly what we required. We found the process of joining very easy.
7 octobre 2026
Réponse de RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Can not access my policy details
11 octobre 2026
Réponse de RAC Car Insurance
Hi Kenny,
Thank you for sharing your feedback with us.
I'm sorry you can't access the details; I have emailed your documents over to you. Hope this helps.
Tahara
Réponse de RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Best Value for Extensive \cover
Simple process via a price comparison site, best value for extensive range of cover.
7 octobre 2026
Réponse de RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Someone drove into my car two weeks…
Someone drove into my car two weeks ago, I don't have the policy documents, I went through my text messages on my phone and found a text from the RAC from last year, June 2025, it said 'if you are involved in a collision or breakdown, call this number. I called the number and then logged my incident. It turns out they are not my insurer and its a third party management company?? Come on, send people their up to date contact details for breakdown and recovery and also the number for incidents. Now I am lost with no contacts and only received a text from Allianz which is a no reply number! Also, the price was a huge jump.
14 octobre 2026
Réponse de RAC Car Insurance
Hi Sam,
Thank you for leaving your review and sharing your experience. I am so sorry for the stress and confusion this has caused, especially after an incident
We will be in touch with you to see how we can help.
Tahara
I have had insurance with the RAC…
I have had insurance with the RAC before. This time despite my making a stupid error on my initial application. You made the application so easy and straight forward. I cannot fault any stage of the application. First class service.
13 octobre 2026
Réponse de RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
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