My Bio Disc unit has been serviced and maintained by Dalton’s for a number of years, I have always found their engineers to be reliable and efficient.
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I have phoned three times and emailed three times, each call having been answered politely and been told the customer service person who emailed me originally would reply. I am trying to get an engi... Voir plus
L'entreprise a répondu
Have used RA Dalton for a number of years. Very efficient reminding us of 6 monthly service and then arranging suitable date. Staff always very pleasant and helpful on the phone. After service we are... Voir plus
L'entreprise a répondu
We have dealt with this company for over 25 years now. Their work has always been of a high standard and they are very prompt to attend if we need an emergency call out. We get detailed thorough repor... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
RA Dalton is a leading UK installer of Klargester sewage treatments systems – we pride ourselves on being Klargester accredited. The dedicated team at RA Dalton provide unrivalled aftercare.
Coordonnées de contact
Burtree Ford, Cowshill, Bishop Auckland, DL13 1DB, Co. Durham, Royaume-Uni
- 01388537030
- info@radalton.co.uk
- radalton.co.uk
3,9
Bien
62 avis
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A répondu à 100 % de ses avis négatifs
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Very easy to organise
Very easy to organise. Decent price. Good experience on the day.
11 juillet 2023
Réponse de RA Dalton
Good Morning. Thank you for your positive response, we hope we can work with you in the future.
Great communication and service
29 juin 2023
Réponse de RA Dalton
Good Afternoon. Thank you for your kind comment. We hope to work with you again in the future.
Great service
27 juin 2023
Réponse de RA Dalton
Thank you very much for your kind comments, I will forward them to the relevant department
Always reliable service
I've been using R A Dalton for over 15 years and they always have proved reliable and efficient in all aspects of servicing & emptying our Biodisc. Would highly recommend.
7 juin 2023
Réponse de RA Dalton
Good Morning. Really appreciate your kind words. We look forward to working with you in the future. Many thanks
They do what it says on the tin !
Daltons do a great job for us and our Sewerage Treatment Plant. I find the staff to be excellent both in the office and the engineers on the ground.
Our electricity costs have increased significantly and some advice could be useful. Keep up the good work.
23 mai 2023
Réponse de RA Dalton
Thank you very much for your kind comments, I will forward them to the relevant department
Réponse de RA Dalton
Thank you very much for your kind comments, I will forward them to the relevant department.
Réponse de RA Dalton
Thank you very much for your kind comments, I will forward them to the relevant department.
A very responsive and professional…
A very responsive and professional team. They saved us thousands by repairing a system that our previous supplier had declared as scrap.
14 avril 2023
Avis spontané
Réponse de RA Dalton
Thank you very much for your kind comments, I will forward them to the relevant department.
Always a great service with RA Dalton.
Always a great service with RA Dalton.
I've been dealing with RA Dalton for a number of years now and, in my experience, their service has always been faultless.
From booking reminders and fast response times to friendly, highly competent and helpful service engineers there isn’t one part of the experience that could be improved.
21 avril 2023
Avis spontané
Réponse de RA Dalton
Thank you very much for your kind comments, I will forward them to the relevant department.
Reliable and efficient
12 avril 2023
Réponse de RA Dalton
Thank you very much for your kind comments, I will forward them to the relevant department.
I needed it tested quickly
I needed it tested quickly. As usual things never went perfect but the communication was quick and precise as was the solution but then went above and beyond for a quick emergency requirement.
Well impressed as I am in the service and delivery business myself.
12 avril 2023
Réponse de RA Dalton
Thank you very much for your kind comments, I will forward them to the relevant department.
Daltons - The ultimate carer for our domestic water treatment plant.
I live within a small community of six houses situated in a Cambridgeshire village which currently does not have the benefit of mains drains. Instead, we have a brown water treatment plant which satisfies the mains drainage needs of all six homes.
Our water treatment plant - a Klargester BioDisc domestic sewage treatment plant, is serviced and maintained by R A Dalton who are waste water specialists and operate from Bishop Auckland, County Durham. We have found them always friendly and approachable and very thorough in their service delivery. On occasions when a ‘call-out’ has been necessary – to address a breakdown or undertake a repair, the advice given and their response time to fix the problem has been second to none. We have never been let down and have complete confidence knowing that in the event of a problem with our treatment plant getting help is only a ‘phone call away. A service is carried out every six months and this has ensured that the facility continues to perform extremely well. Once completed, an itemised engineer’s worksheet is produced and this clarifies the checks made and the tasks undertaken, and this only adds to the confidence that we are being well looked after. The service report will also access the need for the tank to be emptied or desludged, and if required Dalton’s will even organise for this to be carried out through a preferred operator.
R A Dalton is a very organised and well-run outfit, and is highly professional in the way they deliver their service. Their ‘hand holding’ approach to customers is a great comfort and we consider ourselves lucky to have been looked after in this way. Personnel at all levels are always friendly and helpful and this makes it easy to maintain a great working relationship with the firm.
13 décembre 2022
Avis spontané
Réponse de RA Dalton
Thank you very much for your kind comments, I will forward on to the relevant department
Brilliant company, consistently delivering what they promised
We have used them consistently for the last 5 years+ on all scale of projects and they have a fantastic team to assist with queries, install always goes without a hitch and servicing team are very thorough. Can't fault them.
2 octobre 2022
Avis spontané
Réponse de RA Dalton
Thank you very much for your kind comments.
These people are great
These people are great. Very knowledgeable, thorough and dependable service. Have used them for many years, always good.
15 décembre 2022
Avis spontané
Réponse de RA Dalton
Thank you very much for your kind comments.
Excellent service as always
Excellent service as always. Office staff are helpful, friendly and accommodating. Engineers are always cheerful and chatty and on time and this time was no different.
I rang in to say how nice the engineer was, we live in an age where we are happy to complain but rarely to praise someone and this company deserves praise. Great stuff!!!
9 septembre 2022
Réponse de RA Dalton
Thank you very much for your kind comments, I have forwarded this to the relevant department and engineer.
Excellent and no fuss.
Excellent and no fuss.
I would definitely recommend if you are considering RA Dalton to install and service your Klargester.
6 septembre 2022
Réponse de RA Dalton
Thank you very much for your kind comments, I have forwarded this to the relevant department.
Réponse de RA Dalton
Thank you very much for your kind comments, I have forwarded this to the relevant department.
Septic Tank Service - Worcester
Absolutely brilliant company, the lad that came out was very friendly, perfectionist at his work and very perlite.
15 septembre 2022
Avis spontané
Réponse de RA Dalton
Thank you very much for your kind comments, I have forwarded this to the relevant department and engineer.
Réponse de RA Dalton
Thank you very much for your kind comments, I have forwarded this to the relevant department.
Our first dealings with R A Dalton and…
Our first dealings with R A Dalton and found everyone we had contact with very efficient and helpful. Great customer care and the gentleman that came to us was 11 out of 10 ! Very knowledgeable and courteous.
thank you, and will have no hesitation in coming to you again if needed in the future and recommending you to others.
1 septembre 2022
Réponse de RA Dalton
Thank you very much for your kind comments, I have forwarded this to the relevant department and engineer.
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