THE WORK APPEALED WHEN I FIRST SAW IT ON FACEBOOK AND THEN ON THEIR WEBSITE. FOCUSED ON THE MILITARY CANINE CANVAS OPTIONS AND HAVE PURCHASED TWO OF TWO DIFFERENT SIZES. THE ITEMS THAT ARRIVED WERE... Voir plus
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have purchased 4 circle rugs so far. Love the rugs, I just wish they came in paper tube instead of folded in a plastic bag. My grandsons will be seeing their rugs at the holidays this year, I ca... Voir plus
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The caps have little to no color comparison equal to the cap pictured in your ads. I saw your word PRINTED, meaning not embroidered but it is so dark they are not worth wearing. This is a waste of mon... Voir plus
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Bought military Christian art . Not found anywhere else. Rare. Great products. Bought for myself and the wrapped canvas for my VA Chaplain for his office. Great customer service. Will purchase fr... Voir plus
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3,6
Moyen
71 avis
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A répondu à 100 % de ses avis négatifs
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I received the wrong hooded…
I received the wrong hooded sweatshirts. All were suppose to be C&NW . Received a 6x, 4x and Large. Unfortunately, all were suppose to be C& NW. Please tell me how to send wrong items back and get correct items.
28 octobre 2025
Réponse de Railspirit
Dear Georgia Kreuser,
Thank you for your feedback, and we're very sorry for the confusion with your order.
I’m checking the details on our side, and our support team will reach out to you shortly to verify your order information and assist you further.
If you need quick assistance, you can also contact us at cs@railspirit.com.
We appreciate your patience while we work to resolve this for you.
Warm regards,
Customer Service Team
Réponse de Railspirit
Dear Joanne Miller,
Thank you so much for your 5-star review! We're happy to hear that you liked the product. We truly appreciate your patience with the delivery and will keep working on improving our shipping times.
If you ever need any assistance or have questions about future orders, please feel free to reach out to us at cs@railspirit.com..
Warm regards,
The RailSpirit Team
Réponse de Railspirit
Dear Sheila Rade,
Thank you so much for your wonderful feedback! We’re thrilled to hear that the finished piece exceeded your expectations — that truly means a lot to us.
We greatly appreciate your support and hope to have the pleasure of serving you again soon.
If you ever need any assistance or have questions about future orders, please feel free to reach out to us at cs@railspirit.com.
Warm regards,
Customer Service Team
The tee shirt fabric is not cotton
The tee shirt fabric is not cotton. It is some sort of a stretchy synthetic that the guys in my family don't care for. We were disappointed. Delivery, on the other hand, was fast.
18 octobre 2025
Réponse de Railspirit
Hi Ann Craven,
We’re sorry to hear that the fabric wasn’t quite what you expected, and we truly appreciate your honest feedback.
Our shirts are made from a premium polyester blend that’s soft, comfortable, slightly elastic, and designed to be durable and easy to care for. While many customers enjoy this performance-style material, we completely understand that preferences can vary.
We’re glad your order arrived quickly, and we genuinely appreciate your comments as they help us continue improving.
If you ever need any assistance, please feel free to contact us at cs@railspirit.com.
We hope to have the opportunity to serve you again in the future with an experience that better suits your preferences.
Warm regards,
Customer Service Team
Exactly what I wanted!!!
18 octobre 2025
Réponse de Railspirit
Hi Linda Jensen,
Thank you so much for your wonderful review! We’re thrilled to hear that your order was exactly what you wanted.
We truly appreciate your support and hope to have the pleasure of serving you again in the future.
If you ever need any assistance, please feel free to reach out to us at cs@railspirit.com. We’re always happy to help.
Warm regards,
Customer Service Team
Ease of ordering
Ease of ordering, communication updates of shipping and delivery dates and quality of item. Very pleased
18 octobre 2025
Réponse de Railspirit
Hi Susan Dombek,
Thank you so much for your kind words and 5-star review! We’re delighted to hear that you were pleased with the ordering process, communication, and quality of your item.
We truly appreciate your support and hope to have the pleasure of serving you again soon.
If you ever need any assistance, please feel free to contact us at cs@railspirit.com. We’re always happy to help.
Warm regards,
Customer Service Team
It doesn’t lay flat
It doesn’t lay flat, poor quality for the money, smaller than I expected. However, cute design.
17 octobre 2025
Réponse de Railspirit
Dear Cynthia Repass,
We’re sorry to hear that the fit and quality didn’t fully meet your expectations, and we truly appreciate your honest feedback.
We understand that sizing and fabric feel can vary from person to person, and we’re sorry this one didn’t turn out as you hoped. Our team will reach out to you via email to better understand the issue and find the best possible solution.
If you prefer, you can also contact us directly at cs@railspirit.com — we’ll be happy to assist you.
We’re glad to know you liked the design, and your feedback will be shared with our production team as we continue improving.
Warm regards,
Customer Service Team
Réponse de Railspirit
Dear Edward Maxwell Jr.,
Thank you for sharing your feedback with us — we truly appreciate it.
We’re sorry to hear you had trouble with the tracking updates and that the pricing didn’t fully meet your expectations. We’ll review this with our logistics partner to help make tracking information clearer and more consistent moving forward.
Your feedback is valuable and helps us improve both our communication and customer experience.
If you ever need any assistance, please feel free to contact us at cs@railspirit.com. We’ll be happy to help, and we hope to have the opportunity to serve you again in the future with an even better experience.
Warm regards,
Customer Service Team
Réponse de Railspirit
Dear Katie H.,
Thank you so much for your wonderful review! We’re thrilled to hear that you love your sign and that the quality exceeded your expectations.
We truly appreciate your support and kind words — they mean a lot to us.
If you ever need any assistance or have questions about our products, please feel free to contact us at cs@railspirit.com. We’d love to serve you again in the future!
Warm regards,
Customer Service Team
Lack of order communication during…
Lack of order communication during process, less than fast shipping.
17 octobre 2025
Réponse de Railspirit
Dear Hobo San Lucas,
Thank you so much for your feedback — we truly appreciate it!
We’re sorry to hear there was some confusion regarding order updates. Our system automatically sends email notifications throughout the production and shipping process, but it’s possible that one of these messages may have been missed or filtered out.
If you ever need any assistance or would like an update on a future order, please don’t hesitate to contact us at cs@railspirit.com, we’ll be happy to help.
We truly appreciate your support and hope to have the opportunity to serve you again in the future with an even smoother experience.
Warm regards,
Customer Service Team
This is a quality shirt and the print…
This is a quality shirt and the print is great. It arrived quickly and I will order again from Railspirit.
10 octobre 2025
Réponse de Railspirit
Dear Marie Holder,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you’re happy with the shirt’s quality, print, and fast delivery.
Your kind words mean a lot to us, and we’re delighted that you plan to order again — we can’t wait to serve you next time!
If you ever need any assistance, please feel free to reach out to us at cs@railspirit.com.
Warm regards,
Customer Service Team
Réponse de Railspirit
Brian Smith,
Thank you so much for your 5-star review! We’re thrilled to hear you found the perfect gift for your brother — that truly makes our day.
We appreciate your support and hope to have the pleasure of serving you again in the future.
If you ever need any assistance, please feel free to reach out to us at cs@railspirit.com.
Warm regards,
Customer Service Team
Great product, but there needs to be a way to track your order.
There needs to be some way to track your order and shipment. For about two weeks, I was left wondering about my order and had no way to find out about it. Other than that, the product was high quality and I'm very pleased with it. I will order again!
4 septembre 2025
Réponse de Railspirit
Dear SylviaEA,
Thank you for your feedback — we’re glad to hear you’re pleased with the product!
We’re sorry for the inconvenience regarding order tracking. Our system automatically sends tracking updates by email once orders ship, but sometimes those messages can be missed or filtered out.
We’ll be reviewing our process to make tracking more accessible and consistent. If you ever need help checking your order status, please contact us at cs@railspirit.com, we’ll be happy to assist.
We truly appreciate your feedback and hope to have the opportunity to serve you again in the future with a better experience.
Warm regards,
Customer Service Team
Réponse de Railspirit
Dear Penny Evans,
Thank you for your feedback — we’re glad to hear you’re pleased with the product!
Your support means a lot to us, and we look forward to serving you again in the future.
If you ever need any help or have questions, feel free to reach out at cs@railspirit.com
Warm regards,
Customer Service Team
Réponse de Railspirit
Dear Margo,
Thank you so much for your wonderful review! We’re delighted to hear that you were pleased with both the quality and the fast delivery.
We truly appreciate your support and look forward to serving you again soon.
If you ever need any assistance, please don’t hesitate to contact us at cs@railspirit.com.
Warm regards,
Customer Service Team
The one product I bought was the best in class
The one product I bought was exceptional in looks and quality. It clearly is steps above the similar products.
4 octobre 2025
Réponse de Railspirit
Dear John Ladd,
Thank you so much for your amazing feedback! We’re thrilled to hear that you found the product exceptional in both appearance and quality.
Your kind words mean a lot to us, and we’re grateful for your support.
If you ever need any help or have questions, feel free to reach out at cs@railspirit.com
We look forward to serving you again in the future.
Warm regards,
Customer Service Team
I have yet to receive my order
I have yet to receive my order. It has been 2 months or more. I have been unable to speak to anyone at this place. Numerous attempts to reach them by phone and email were unsuccessful. Only when I disputed the charge on my credit card did I get any contact from them. Yet, still no merchandise.
3 octobre 2025
Réponse de Railspirit
Hi Thomas,
We’re truly sorry for the frustration you’ve experienced and completely understand how concerning it must have been to wait that long without updates.
After checking our records, we’re happy to confirm that your replacement order has now been successfully delivered. We sincerely apologize again for the earlier delay — it was an uncommon issue, likely caused by external shipping factors beyond our control.
We truly appreciate your patience and understanding throughout this process. If you have any questions or notice anything wrong with your replacement, please don’t hesitate to reach out to us at cs@railspirit.com — we’ll make sure you’re taken care of.
We genuinely hope to provide you with a smoother and better experience in the future.
Warm regards,
The Railspirit Team
Cheap flimsy material
Cheap flimsy material, poorly sewn shirt, buttons too small for button holes. Can literally see through this shirt. Junk.
3 octobre 2025
Réponse de Railspirit
Dear Cynthia Rost,
We’re truly sorry to hear that the shirt didn’t meet your expectations, and we appreciate you taking the time to share your feedback.
Our products are made from premium lightweight materials designed for comfort and breathability, but we completely understand that fabric preferences can vary from person to person.
We’d like to take a closer look into your order to better understand what happened and make things right. Please contact us at cs@railspirit.com, and our customer service team will be happy to assist you.
We sincerely apologize for the disappointment and hope to have the chance to provide you with a better experience in the future.
Warm regards,
Customer Service Team
The rug I purchased is as described
The rug I purchased is as described. It did take a long time to arrive so I assume it had to be shipped from overseas. If you need something quickly, just be aware.
3 octobre 2025
Réponse de Railspirit
Dear Ellen,
Thank you so much for your feedback — we truly appreciate it!
We’re delighted to hear that you’re happy with your rug and that it matched the description perfectly.
We truly appreciate your patience with the delivery — our products are crafted and shipped from our overseas facilities to ensure quality and detail in every order.
Your feedback is greatly appreciated, and we hope to have the pleasure of serving you again in the future.
If you ever need any assistance, please feel free to reach out to us at cs@railspirit.com
Warm regards,
Customer Service Team
Taking a long time to get to me.
4 octobre 2025
Réponse de Railspirit
Dear Edward,
We’re sorry to hear that your order took longer to arrive than you expected, and we truly appreciate your feedback.
All products at Rail Spirit are individually crafted just for you. Our standard timeline includes 3–5 business days for production and 8–12 business days for delivery with economy shipping. After checking your order, we can confirm it was delivered within this timeframe.
We completely understand that waiting can be frustrating, and we truly appreciate your patience.
If you ever need any assistance, please feel free to contact us at cs@railspirit.com — we’ll be happy to help. We hope to have the opportunity to serve you again in the future with an even smoother experience.
Warm regards,
Customer Service Team
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