Just horrible looking hats! Doesn't match the listing images. Designs, sure they match...but the hat is not a nice rounded cap like they portray...its has large peaks across the front like an overe... Voir plus
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I placed my order on 2/16/26. It’s now 3/10/26 and I’ve yet to receive my order. I’ve contacted support twice. Today they answered back saying it will be shipped via UPS and I’ll need to go to my loca... Voir plus
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The customization on the shirt was everything I asked for, the 50/50 blend ensures that the shirt will last longer and the attention to detail was next level. Emma the rep I worked with, was responsiv... Voir plus
Customer service is impeccable! Emma was the agent you served me and she gave awesome service. Product quality was great! Better than I expected for the price. I have to take away one star for the shi... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Toptrendygear.com, we are committed to providing our customers with the latest and best quality products at affordable prices. Our site boasts an extensive collection of high-end, fashionable clothing, accessories, and tech gadgets to cater to a diverse range of customers. With our user-friendly interface and advanced search engine, customers can easily find what they are looking for among the wide range of product categories we offer. We take pride in offering a secure and hassle-free shopping experience. Our site offers secure payment options and fast, reliable shipping to ensure your products reach you as quickly as possible. We also provide 24/7 customer support to answer any questions or concerns you may have. At Toptrendygear.com, we are constantly updating our inventory with the latest and most sought-after products to stay ahead of the trends. Our commitment to excellence in customer service and quality products has earned us a loyal customer base, and we look forward to welcoming you to our growing community of satisfied customers. Thank you for choosing Toptrendygear.com as your go-to destination for all things trendy and fashionable.
Coordonnées de contact
Warehouse: 4925 S Broadway Ave Unit #8036, 67216, Wichita, Etats-Unis
- cs@toptrendygear.com
- toptrendygear.com
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173 avis
A répondu à 100 % de ses avis négatifs
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Will I ever get my order?
I placed my order on 2/16/26. It’s now 3/10/26 and I’ve yet to receive my order. I’ve contacted support twice. Today they answered back saying it will be shipped via UPS and I’ll need to go to my local UPS store to pick it up??? Why not my house like every other package? I’m pretty leery of ever getting the sign I ordered. Even if I do, it’s been a wild waiting process. I guess I should have read the reviews before ordering.
10 mars 2026
Avis spontané
Réponse : TopTrendyGear
Dear Martha,
Thank you for sharing your experience, and we’re sorry for the concern this situation has caused.
We’ve checked your order placed on February 16, 2026, and can confirm that it is currently in transit with UPS. According to the latest carrier update, the estimated delivery is Monday, March 16, between 12:15 P.M. – 4:15 P.M.
In some cases, UPS may route a package to a local UPS Access Point instead of home delivery if the carrier determines it is the most secure or efficient option for the area.
Please rest assured that our team is continuing to monitor the shipment to ensure it reaches you successfully. We truly appreciate your patience and understanding.
Warm regards,
Customer Service Team
Just horrible looking hats
Just horrible looking hats! Doesn't match the listing images. Designs, sure they match...but the hat is not a nice rounded cap like they portray...its has large peaks across the front like an overexaggerated truckers hat...look ridiculous.
5 mars 2026
Avis spontané
Réponse : TopTrendyGear
Dear Brian Ball,
Thank you for sharing your feedback. We’re sorry to hear that the hat did not meet your expectations.
Our products are produced based on the standard cap style shown in the listing, and design elements may appear slightly different depending on the fit and structure of the hat. We always aim to present our items as accurately as possible.
If you’d like to share more details about your order, our support team would be happy to take a closer look and assist further.
Warm regards,
Customer Service Team
Inferior product & no cooperation
False information on delivery time, inferior fabric of flag made in China, not made to slide on a flag pole, refusal of company to tell the truth or make corrections or be able to return it.
Horrible horrible company
19 décembre 2025
Avis spontané
Réponse : TopTrendyGear
Dear Sherry McMahon,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations.
Regarding delivery timing, we understand how important this is. During the peak holiday sale season, shipping networks often experience higher-than-usual volumes, which can unfortunately lead to delays beyond the estimated timeframe. We sincerely appreciate your patience during this busy period.
We’d also like to clarify that all of our products are designed in the USA and manufactured either in the USA or with trusted international partners, depending on the product and shipping destination. In some cases, tracking systems may display “China” due to international logistics routes or transit hubs, which can understandably be confusing.
As for the product itself, we’re very sorry to hear that it didn’t meet your expectations in terms of material or design. This is never our intention, and we truly regret the disappointment caused.
We take all feedback seriously and are always working to improve both our products and our customer experience. If you’re open to it, we’d be happy to review your order details and see how we can assist further.
Warm regards,
Customer Service Team
Réponse : TopTrendyGear
Dear Khan,
Thank you so much for your 5-star review! We really appreciate your kind words — “good stuff, good company” truly means a lot to us.
Thanks again for your support, and we hope to serve you again soon!
Warm regards,
Customer Service Team
You captured my horses perfectly
You captured my horses perfectly. Their beauty and kind eyes. It was more than I had hoped for and I love it.
17 décembre 2025
Avis spontané
Réponse : TopTrendyGear
Dear Mike,
Thank you so much for your beautiful words!
We’re truly honored to hear that we were able to capture your horses so perfectly — their beauty and kind eyes clearly mean a lot to you. Knowing that the final piece was more than you hoped for truly makes our day.
Thank you for trusting us with something so special. We’re so glad you love it and hope to create something meaningful for you again in the future.
Warm regards,
Customer Service Team
Still using all my images and infringing...
Still using all my images and infringing on my products.
Beware. Copyright infringement!
BEWARE! They infringe upon other companies' copyrights. They steal images from other websites and sell them as their own products. They have stolen my images from Etsy. They are intellectual property thieves! Do not purchase!
10 novembre 2025
Avis spontané
Réponse : TopTrendyGear
Hi there,
We take claims regarding intellectual property very seriously and sincerely apologize for any concern this has caused. Please rest assured that our team reviews and verifies all product designs before listing them on our store.
To help us investigate this matter promptly, could you please contact us directly at contact@trilogygift.com
with details or links to the specific images in question? We’ll be happy to look into it immediately and take appropriate action if needed.
Thank you for bringing this to our attention — we value your feedback and will ensure this is addressed properly.
Warm regards,
Customer Service Team
Réponse : TopTrendyGear
Hi Carl Yerges,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with the quality and value of our items, and that you found our website easy to use.
We look forward to serving you again in the future! If you ever need any assistance or have questions about your order, please don’t hesitate to contact us at cs@toptrendygear.com
— we’ll be happy to help.
Best regards,
Top Trendy Gear Support
They only email that's a red flag
They only email that's a red flag. And they don't deliver ur product u order and when u want refund they ignore u
21 juin 2025
Avis spontané
Réponse : TopTrendyGear
Dear Steven Singh,
We’re very sorry to hear about your experience and completely understand your concern.
We weren’t able to locate your order based on the information provided. Could you please share your order number or reach out to us directly at cs@toptrendygear.com
so our team can look into this right away?
We’re fully committed to assisting you and ensuring any issue with your order or refund is properly resolved.
Warm regards,
Customer Service Team
awesome unique gift for my…
What an awesome unique gift for my boyfriend. It was even personalized and he loved it! I highly recommend!!
24 février 2025
False advertisement took over six weeks…
False advertisement took over six weeks not six days to get the WRONG product. Email to rectify currently three weeks later still have not received correct order unable to receive a refund. Would never recommend
22 février 2025
Réponse : TopTrendyGear
Dear Janice Tanico,
We’re very sorry to hear about your experience and completely understand how frustrating this must have been.
After reviewing your case, we can confirm that our support team has already been in contact and worked with you to resolve the issue. We sincerely apologize for the earlier inconvenience and truly appreciate your patience and understanding throughout the process.
Thank you for your feedback — it helps us continue improving our service and communication for a better customer experience in the future.
Warm regards,
Customer Service Team
Customer Service is AMAZING
The Communication on A Product I was uncertain about, you explained in detail and the customer service is phenomenal!
4 avril 2025
Avis spontané
SCAMMED napkin holders! Buyer beware!!
Ordered 2 napkin holders. They came bsck and told me they didn't charge enough and would need additional funds. It was cheaper than another supplier so after negotiating I submitted a few dollars more.
After many weeks I received the 2 metal napkin holders. However they were not what was promised nor what I paid for. The package was full of rust!.. metal rust!! I had to take it to the garage to fully remove the items. They were rusted together. Total garbsge and if not careful could cut oneself and get tetnitus! The items are suppose to be smooth rustic looking yet modern horse and a bird napkin holders. These wlare garbage. I contacted them and they said for extra money they could finish the napkin holders so they are smooth. Otherwise they are rust.
This is insane! Total scam!
28 mars 2025
Avis spontané
Réponse : TopTrendyGear
Dear Tina Alder,
We’re very sorry to hear about your experience and completely understand how upsetting this must have been.
After carefully checking our system, we were unable to locate any order under your name or email. Could you please share your order number or contact us directly at cs@toptrendygear.com
so we can verify your purchase and investigate this further?
We take feedback like this very seriously and are fully committed to reviewing your case carefully to make things right if there’s been any mistake.
Thank you for bringing this to our attention — we appreciate the opportunity to clarify and resolve the situation.
Warm regards,
Customer Service Team
Does not stand behind defective…
Does not stand behind defective products. I would not buy from them again. Purchase at your own risk.
18 février 2025
Réponse : TopTrendyGear
Dear Michelle B,
We’re very sorry to hear about your experience and completely understand your frustration.
After reviewing your case, we can confirm that our support team has already been in contact and worked with you to resolve the issue. We sincerely apologize for any inconvenience this may have caused and truly appreciate your patience throughout the process.
If you have any remaining concerns, please don’t hesitate to reach out to us at cs@toptrendygear.com— we’ll be happy to assist.
Warm regards,
Customer Service Team
What a unique gift for a birthday boy…
What a unique gift for a birthday boy who has all the train cars! He loved it and so did all the guests. Well made and so adorable. I will definitely order from them again. Arrived on time and in excellent condition! Great gift idea!
29 mars 2025
Avis spontané
Do not buy any of these shoes
Do not buy any of these shoes. They are horrible. They’re Styrofoam and you’re paying $79. I think I paid for Maga shoes and they will not return them. This company is horrible and it is not in the United States.
24 mars 2025
Avis spontané
Réponse : TopTrendyGear
We’re truly sorry to hear about your experience and that the shoes didn’t meet your expectations. 😔
We completely understand how disappointing that must feel.
Please rest assured, our team is here to help — we’ve already reached out to you directly to review your order and offer the best possible resolution.
We appreciate your feedback and will use it to improve our products and service.
If you haven’t received our message yet, please contact us at cs@toptrendygear.com
so we can assist you right away.
Warm regard,
Customer Service Team
You get what you put in!
The customization on the shirt was everything I asked for, the 50/50 blend ensures that the shirt will last longer and the attention to detail was next level. Emma the rep I worked with, was responsive to my requests and after asking for what specifics I wanted, she knew what to look for and where to find it. With the Boot Camp stencil script it reminds me where I’ve been and the crow on my shoulder shows me how far I’ve come. When it comes to veteran products I will be coming back to these guys.
19 mars 2025
Avis spontané
to get my…
Other than taking forever to get my order, the jersey that I bought was half the quality of the same jersey I bought previously
26 janvier 2025
Réponse : TopTrendyGear
Dear Daniel J Smith,
We’re very sorry to hear that the product didn’t meet your expectations, and we completely understand your disappointment.
Our store operates on a print-on-demand model, meaning each item is custom-made after an order is placed. This allows us to offer a wide variety of unique designs, but it also means that returns are limited once production has begun. We truly regret if this wasn’t clear during purchase and apologize for any misunderstanding caused.
We’ll review your feedback carefully to continue improving our product descriptions and sizing guidance. If you’d like assistance with future orders or product selection, please don’t hesitate to reach out to us at cs@toptrendygear.com — our team will be happy to help.
We appreciate your feedback and hope to have the opportunity to provide you with a smoother, more satisfying experience next time.
Warm regards,
Customer Service Team
Ordered an expensive sign…FAIL
Update: got your reply. Is it possible a Chinese company is pretending to be your company online? Like a imposter? I researched and the information about your company doesn’t really align with the experience I had. Also, the communication I received about the order was not as eloquent as your message below. Original review; Ordered an expensive sign that lights up and after a long wait received a crappy small sign with no lights. Emailed customer service will update with their response but this company is not shipping from the USA, they are using DHL - China. If you want to buy china crap don’t buy from their websites direct that Google has optimized to be ALL OVER every search. Go to Amazon and buy from a reputable company. This is the second and LAST TIME I have ripped off by a Chinese retailer online. They put fake good reviews out there…these people are scammers don’t get tricked like I did.
11 mars 2025
Avis spontané
Réponse : TopTrendyGear
Dear Julie Higgins,
We’re truly sorry for your disappointing experience, Julie. We completely understand how frustrating it was to wait and then receive an item that didn’t meet your expectations.
To clarify, all of our products are designed in the USA and produced both in the USA and in a few carefully selected facilities in Asia, mainly Hong Kong. Sometimes, due to global logistics arrangements, orders may pass through distribution centers near the Hong Kong–China border, which can cause the tracking to display “China” as the origin.
We appreciate your understanding, and please feel free to contact us at cs@toptrendygear.com
if you’d like us to review your order or offer further assistance.
Warm regards,
Customer Service Team
Réponse : TopTrendyGear
Hi Ari,
Thank you so much for your wonderful review! We're so happy to hear that you’re pleased with both the service and the product. It truly means a lot to us.
Wishing you happiness and joy every day! If you ever need anything else, feel free to reach out to ToptrendyGear– we’d love to assist you again.
Best regards,
ToptrendyGear
Fantastic customer service, care and quality.
The personal, caring customer service is exemplary! And the quality of the product, matched with the customizing work is top-quality! I was very specific in my custom order request. And as the Aeticon customer service team worked with the production and quality control teams, there was some communication breaks, which resulted in errors in my initial order. However, I was very impressed how Aeticon remained committed to getting it all right and, without additional charge, they produced the final product that I envisioned and requested. My overall experience was very positive. I recommend them and plan to make a second custom order request.
10 mars 2025
Avis spontané
Réponse : TopTrendyGear
Dear John,
Thank you so much for your kind words and for taking the time to share your experience! We are truly grateful for your trust and are so glad we could help bring your vision to life. It’s always our priority to ensure you receive exactly what you want, and we’re more than happy to go the extra mile to make that happen.
Our customer support team is always here for you, and we’re excited to assist with your next custom order. Your satisfaction means the world to us, and we can't wait to work with you again to create something amazing.
Thank you again for choosing us – your support truly means everything!
Best regards,
ToptrendyGear
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