The complete hand holding through all steps is a God send. Finances, especially on the computer can be very intimidating. Every question is answered, with knowledge and patience. I would highly... Voir plus
L'entreprise a répondu
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My experience with Raisin support staff has always been excellent, and today’s experience with Eric was no exception. He was able to answer all of my questions and address all of my concerns. His pa... Voir plus
L'entreprise a répondu
Thankfully, Raisin bucks the frustrating choice of too many companies to automate their toll-free customer service line by manning it with warm, welcoming CS agents -- like Crystallan. She worked with... Voir plus
L'entreprise a répondu
Any time I needed guidance from a live person I got it expeditiously and correctly with the kindness, pleasing voice and manner person. I’ve talked to in a while. Thank you so much. I have grown to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Coordonnées de contact
New York, Etats-Unis
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4,6
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
There was no wait to speak with a human…
There was no wait to speak with a human customer service agent. The agent was very informative, helpful and friendly. All my questions were answered.
19 août 2026
Avis spontané
Réponse de Raisin U.S.
We appreciate you taking the time to share your feedback! Minimizing wait times and getting you direct, helpful answers from a real person is always our goal, and we're glad to hear we hit the mark.
I have really appreciated the…
I have really appreciated the understanding of my concerns with great consideration, thanks so much.
19 août 2026
Avis spontané
Réponse de Raisin U.S.
Hearing this makes our day! Making sure you feel heard and supported is top priority for us, and we appreciate you taking the time to share your positive experience.
Réponse de Raisin U.S.
We appreciate your kind words! Delivering professional, helpful, and courteous service every time you reach out is our top priority, and we're glad to know we're hitting the mark.
The agent was very knowledgeable
The agent was very knowledgeable, courteous, respectful, and helpful. My problem was resolved quickly and smoothly.
18 août 2026
Avis spontané
Réponse de Raisin U.S.
We’re delighted to read about your experience! Fast, smooth, and respectful service is always our goal, and we appreciate you taking the time to share your support.
I had a little trouble navigating the…
I had a little trouble navigating the website. The raisin representative was very helpful in helping me complete my deposit
18 août 2026
Avis spontané
Réponse de Raisin U.S.
Great to hear you received the help you needed! We're always working to improve our website experience, but we're glad our team was right there to ensure your deposit went through without a hitch.
transfer funds
We had questions regarding funds transitioning into new vehicle. Corbin had all info right at his fingertips … greatly appreciated.
18 août 2026
Avis spontané
Réponse de Raisin U.S.
Having the right information ready when you need it makes all the difference! We’re delighted that Corbin was able to assist you so efficiently, and we really appreciate your support.
thorough customer service person
13 août 2026
Avis spontané
Réponse de Raisin U.S.
We appreciate your feedback! Providing thorough, high-quality support is always our top goal, and we're glad to hear our team took great care of you.
Wendy was knowledgeable
Wendy was knowledgeable, helpful and it was easy to understand her.
18 août 2026
Avis spontané
Réponse de Raisin U.S.
We appreciate you taking the time to share your feedback! It's wonderful to hear that Wendy provided clear, helpful, and knowledgeable support. We’ll be sure to pass your kind words along to her!
I called to sort out a "gut feeling"…
I called to sort out a "gut feeling" that I may have entered incorrect information regarding recently added beneficiaries the day before. The wait time was maybe 1-2 minutes. The Customer Service Rep opened up my profile and confirmed that gut feeling. The changes were made immediately. This was a no stress experience made possible by the kind and respectful approach of Jack O'C.
18 août 2026
Avis spontané
Réponse de Raisin U.S.
Thank you so much for taking the time to share your feedback! We are delighted to hear that Jack. provided a kind, respectful, and swift experience, turning what could have been a stressful situation into a quick and easy solution. We will be sure to share your appreciation with Jack, and we truly value your continued support!
Excellent customer service.
Honestly, it was the thorough and thoughtful responses of Dylanni Ashlin Hawks that made all the difference. Ms. Hawks was knowledgeable, patient, and clearly explained her responses.
18 août 2026
Avis spontané
Réponse de Raisin U.S.
Thank you so much for the 5-star review! We are thrilled to hear that Dylanni provided such thoughtful, patient, and knowledgeable support. We will be sure to pass your kind words along to her team leader. She will be delighted to know she made such a positive impact on your experience. We truly appreciate your business!
Easy to do business with
18 août 2026
Avis spontané
Réponse de Raisin U.S.
Thank you for taking the time to leave us a 5-star review! We pride ourselves on making the process as smooth and straightforward as possible, so we're thrilled to hear about your positive experience. We truly appreciate your support!
Réponse de Raisin U.S.
Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great and efficient experience with our team, and we truly appreciate your support.
Excellent customer service
Excellent customer service. I received the information I needed and am very satisfied.
14 août 2026
Avis spontané
Réponse de Raisin U.S.
We are so pleased to hear that you received the information you needed and are very satisfied with our customer service! Thank you for sharing your positive experience.
The person that helped me was very kind…
The person that helped me was very kind and patient with me. I didn’t feel rushed or that I was a burden.
14 août 2026
Avis spontané
Réponse de Raisin U.S.
We're so glad to hear that our team was able to provide you with kind and patient assistance. It's wonderful to know you felt comfortable and valued during your interaction with us!
Great First Experience with Raisin
Great customer service! I called Raisin with a question, and the representative was friendly, helpful, and professional. Very satisfied with the service.
14 août 2026
Avis spontané
Réponse de Raisin U.S.
Thank you for your fantastic 5-star review! We're so pleased to hear that you had such a positive experience when you contacted us. It's wonderful to know that our representative was able to assist you effectively and professionally.
Great Customer Service
Although Raisin originally missed both bonus' (the referral party, and me) when it was brought to their attention, the matter was resolved and bonus' credited accordingly in 2 days. The resolution was quick and decisive which is always a good trait for a business handling your money. Great job clearing this up so quickly.
13 août 2026
Avis spontané
Réponse de Raisin U.S.
We're glad we could quickly resolve the bonus crediting issue for you. We appreciate your understanding and are committed to handling your finances with efficiency and care. Thank you for your positive feedback!
Very professional and knowledgeable.
Very professional and knowledgeable.
Highest quality service provided!
14 août 2026
Avis spontané
Réponse de Raisin U.S.
Thank you for sharing your kind words.
I made a transfer mistake but support…
I made a transfer mistake but support help me quickly and efficiently. Great job!
13 août 2026
Avis spontané
Réponse de Raisin U.S.
We're glad our team could assist you quickly and efficiently with your transfer. Thank you for your kind words!
Ease of use of the website
12 août 2026
Avis spontané
Réponse de Raisin U.S.
We're glad to hear you found our website easy to use. We appreciate your feedback.
Great experience
She was friendly and professional, and helped me resolve everything I called about. Thanks!
13 août 2026
Avis spontané
Réponse de Raisin U.S.
We're so glad to hear our team member was friendly and professional, helping you resolve everything. Thank you for your kind words!
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