I spoke with Dylanni about a question I had on my account. She literally had the answer as I finished the question. In a world of endless menus designed to frustrate you so you go away or an AI Agen... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
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I have spoken with raisin employees 3 or 4 times in the past 4 months for clarification. They are always stellar: no wait time, personable, genuine, informed, intelligent. My question is clarified wit... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Coordonnées de contact
New York, Etats-Unis
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4,5
Excellent
995 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Fast and efficient
Fast and efficient service. Added beneficiary without issue
8 juin 2026
Avis spontané
Réponse de Raisin U.S.
We're glad to hear we could assist you efficiently and without issue. Thank you for sharing your feedback
Réponse de Raisin U.S.
We are delighted you felt well-informed and cared for. We appreciate your kind words.
Excellent phone call customer service
Excellent phone call customer service.
The representative went the extra mile to be sure my need was met.
9 juin 2026
Avis spontané
Réponse de Raisin U.S.
We're glad to hear our representative provided excellent service and went above and beyond. Thank you for your kind words!
ALWAYS VERY FRIENDLY & HALPFULL
10 juin 2026
Avis spontané
Réponse de Raisin U.S.
We are so glad you had a great experience. Thank you for your five star review!
Réponse de Raisin U.S.
We are so glad you found our service easy to use and secure.
Adding a.beneficiary
I filled out the form online and received an email the next day that my beneficiary had been added. The form was a little confusing in that a couple fields didn't explain what was wanted in the field.
9 juin 2026
Avis spontané
Réponse de Raisin U.S.
We appreciate your feedback regarding the online form. We're glad the beneficiary was added promptly. We will review the form fields to improve clarity for future users.
Always nice to have a transaction go…
Always nice to have a transaction go smoothly!
8 juin 2026
Avis spontané
Réponse de Raisin U.S.
We are so glad to hear that your transaction was smooth. Thank you for your feedback!
I was able to speak to a live person…
I was able to speak to a live person and not have to wait on hold for a long period of time. The representative understood my concern and provided positive good news for future implementation.
8 juin 2026
Avis spontané
Réponse de Raisin U.S.
We are so pleased to hear about your positive experience with our team and the good news shared. Thank you for your kind words!
Anastasia fixed a difficult online…
Anastasia fixed a difficult online problem. She was skilled and personable throughout the process
8 juin 2026
Avis spontané
Réponse de Raisin U.S.
We are so happy to hear about your positive experience. We appreciate your kind words about Ana's skill and helpfulness. Thank you for being a valuable member of our Raisin Community!
Ashley Clark was awesome
Ashley Clark was awesome on the telephone with me and helped me very much on the mobile app.
4 juin 2026
Avis spontané
Réponse de Raisin U.S.
We are so glad Ashley could assist you with the mobile app. We will be sure to share this praise with our team! Thank you for your kind words!
Agent was able to track down my bonus…
Agent was able to track down my bonus offer and inform me that processing was underway. I actually receive the bonus deposit the very next day. Raisin customer service is excellent. The banking product they offer is solid. I am pleased with their offerings and service.
27 mai 2026
Avis spontané
Réponse de Raisin U.S.
We are so glad to hear about your positive experience with our customer service and bonus deposit! We appreciate you recognizing our solid banking product and offerings. Thank you for your kind words.
Company representative provided…
Company representative provided excellent service and handled my request quickly and professionally.
1 juin 2026
Avis spontané
Réponse de Raisin U.S.
We are so happy to hear our representative provided excellent, quick, and professional service. We appreciate your kind words.
Kimberly was amazing
Kimberly was amazing. I had an issue that I didn't think would get resolved in my favor and she resolved it within a few minutes.
28 mai 2026
Avis spontané
Réponse de Raisin U.S.
We're so happy to hear that Kimberly provided such excellent and quick assistance. Thank you for sharing your positive experience!
Very responsive and helpful with issues.
Very responsive and helpful with issues.
27 mai 2026
Avis spontané
Réponse de Raisin U.S.
We are happy to hear we could help. Thank you for your kind words!
Great customer service
I felt confident that Raisin provided appropriate safety procedures. I was provided very clear instructions in response to my questions.
26 mai 2026
Avis spontané
Réponse de Raisin U.S.
We're so glad to hear you felt confident in our safety procedures and received clear instructions. Thank you for your kind words!
Réponse de Raisin U.S.
We're happy to hear that you enjoyed your experience. We appreciate your kind words!
My question regarding beneficiary…
My question regarding beneficiary assignment was answered. I would have liked the ability to name a contingent or secondary beneficiary, rather than only the choice to (1) name a 100% POD beneficiary (with no contingent beneficiary) or (2) assign a 50-50 split to beneficiaries.
21 mai 2026
Avis spontané
Réponse de Raisin U.S.
We appreciate you sharing your feedback regarding beneficiary designation. We understand your desire for more flexible options, such as naming contingent beneficiaries, and we will certainly consider this for future improvements.
Great Experience
Creating an account was easy…any questions I had were addressed quickly and the communication was clear and concise. Really happy with my experience and investment into Raisin.
26 mai 2026
Avis spontané
Réponse de Raisin U.S.
We're so happy to hear you had such a positive experience with us and are pleased with your investment! Thank you for your kind words.
Fast comprehensive answer to my emailed…
Fast comprehensive answer to my emailed question
22 mai 2026
Avis spontané
Réponse de Raisin U.S.
We're glad we could provide a fast, comprehensive answer to your question. Thank you!
The staff was very courteous and…
The staff was very courteous and efficient and knowledgeable. Had my answer in a heartbeat.
19 mai 2026
Avis spontané
Réponse de Raisin U.S.
We're so glad our team provided you with such efficient and knowledgeable service. Thank you for your kind words!
L’expérience Trustpilot
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