I spoke with Dylanni about a question I had on my account. She literally had the answer as I finished the question. In a world of endless menus designed to frustrate you so you go away or an AI Agen... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I spoke with Dylanni about a question I had on my account. She literally had the answer as I finished the question. In a world of endless menus designed to frustrate you so you go away or an AI Agen... Voir plus
L'entreprise a répondu
Worst platform ever! I don’t recommend Its a nightmare to deal with the customer service,especially if you need to update your banking information. What should be a simple process becomes unnecessar... Voir plus
After several failed attempts at a phone call (my fault, I had two numbers transposed) I emailed and within an hour or so I got a very detailed response to my question from Rayvnn. She was the one tha... Voir plus
L'entreprise a répondu
I have spoken with raisin employees 3 or 4 times in the past 4 months for clarification. They are always stellar: no wait time, personable, genuine, informed, intelligent. My question is clarified wit... Voir plus
L'entreprise a répondu
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
New York, Etats-Unis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
After getting use to transferring funds from Cash Account to Bank accounts, it was easy handling everything online.
Happy with APY….😊

Réponse de Raisin U.S.
The member of the support staff I dealt with provided crystal clear information in answering my question.

Réponse de Raisin U.S.
All of my questions were answered and problems were fixed while I was on the phone! Josh was extremely patient and helpful.

Réponse de Raisin U.S.
Been a Raisin platform client since Jan 2023 so well into my 4th year now and have had truly a profitable experience! Customer service normally quite good and even when a lesser experienced rep seems unable to proceed there are supervisors or managers who step in and get the ball home. Good support by phone and email both and exceptions to policy were indeed made when I advocated for myself in a couple of instances too - always a good thing to see from any corporate entity⭐️. For fixed income investing I’d recommend Raisin for sure!

Réponse de Raisin U.S.
Raisin has competitive rates which I enjoy but what really impresses me most, is the ease of use of their website.
It is very easy to manuver and for me, that's one less thing to worry about. Also, I had to call their customer service once or twice, they were friendly and very helpful. Bravo Raisin for a job well done !!!

Réponse de Raisin U.S.
The interest rate being paid is higher than anywhere else so that is a major plus. Website is easy to navigate. I have only been using a couple of months. I like that I can set up recurring monthly deposits. The only downside is the money is not insured so I only put in what I can afford to lose.

Réponse de Raisin U.S.
Easy to use platform with a great selection of banks and terms. You establish your credentials once and are ready to go with options that include high yield savings accounts and CDs as well as no penalty CDs. Rates a very competitive and you avoid the hassle associated with investing with individual banks. I have recommended Raisin to many people who are very pleased as well.

Réponse de Raisin U.S.
Great rates and an easy user interface to check my balance and transfer money

Réponse de Raisin U.S.
The experience was smooth. I did receive a bonus code in an email after I initiated my transfer, I sent an email request to ask whether I could still receive the bonus. I was advised that I will be placed on a list of accounts that we have to put the bonus code on the account to ensure that you can receive the bonus.

Réponse de Raisin U.S.
Raisin sources competitive rates for CDs and HIgh-Yield Savings Accounts. Their app is easy to use and the one time I called Customer Service, the representative was personable and very helpful. I will be investing through Raisin for the foreseeable future.

Réponse de Raisin U.S.
The person I spoke with quickly resolved my reason for call.

Réponse de Raisin U.S.
I have all my CDs and other accounts in one app which makes it easier at tax time!!

Réponse de Raisin U.S.
The agent made an untiring effort to resolve the issue

Réponse de Raisin U.S.
Have been using Raisin for several years. Great customer service and very competitive rates on CDs. Highly recommend.

Réponse de Raisin U.S.
The representative was very helpful and professional. My questions were answered, and I felt confident that if I called in the future, I would receive similar treatment.

Réponse de Raisin U.S.

Réponse de Raisin U.S.
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