Rapyalstores Avis 

467
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

What a great find I had with this company. Great service. Kept me updated with the arrival . Nelu the driver is a credit to the company. Nothing was too much trouble for him very professional. The... Voir plus

Noté 2 sur 5 étoiles

Prompt delivery and when the bed was constructed finally is great. However the instructions were terrible and completely unhelpful. Needed to contact the company who sent a TikTok link. Also the pisto... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently bought this mattress, and I couldn’t be happier with my purchase! It’s incredibly comfortable and provides the perfect balance of softness and support. I’ve been waking up feeling refreshe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Cheap item. Expensive quality. Excellent Service. The scheduled delivery was not only on time, I had frequent reminders by the company about exactly when the Bed would arrive. Upon arrival the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de lits
  2. Magasin de meubles de chambre à coucher
  3. Magasin de meubles pour enfants
  4. Fabricant de meubles

Écrit par l'entreprise

Rapyal Stores is a family-run business based in the UK, known for its commitment to quality, craftsmanship, and personal service. With a deep-rooted tradition in the bed-making industry, we take pride in manufacturing your products in-house, ensuring full control over every aspect of production. This hands-on approach allows us to create custom-made beds that are both durable and comfortable, using premium materials sourced with care. Being family-run means that our business carries a personal touch, with each customer treated like part of the extended family. We value customer satisfaction and aim to provide a personalized experience, whether that’s helping you to choose the perfect mattress or designing bespoke bed frames. Our in-house manufacturing process means that you can offer unique, made-to-order solutions while maintaining an unwavering standard of excellence, blending traditional techniques with modern innovations. Our company stands for trust, reliability, and the kind of service that only a family-run business can offer, giving customers a true sense of pride in the products they purchase.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

467 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 81 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,5

Tous les avis

(467)

121 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Liked the fact I was given a 2 hour…

Liked the fact I was given a 2 hour slot for delivery. I bought the bed for my son and was surprised at the quality. He called this morning to say that he had a brilliant sleep. I may well buy one for myself

18 septembre 2025
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Réponse de Rapyalstores

Thank you for your lovely feedback!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Kept me informed of exact delivery time. Courier was helpful and friendly and the bed is easy to put together and good quality.

18 septembre 2025
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Thank you for your lovely feedback!

Noté 5 sur 5 étoiles

So much better than expectations…

Ordered a cheap double divan with drawers and mattress not for spare room not expecting much as it was so cheap....and wow! It's so sturdy and comfy and was delivered super quick.
Highly recommend

18 septembre 2025
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Réponse de Rapyalstores

Thank you for your lovely feedback!

Noté 5 sur 5 étoiles

Brilliant bed well well worth the…

Brilliant bed well well worth the money.Only waited a couple of days delivery smashing so easy to put together looks brilliant thankyou

17 septembre 2025
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Réponse de Rapyalstores

Thank you for your lovely feedback!

Noté 5 sur 5 étoiles

What a beautiful bed for my 5 year old…

What a beautiful bed for my 5 year old son. He absolutely loves it. Very cozy and mattress very comfy. Delivery was fast, smooth and friendly. Looking forward to purchase for my daughter as soon as she turns 5. And maybe purchase a double size for myself. I love it

15 septembre 2025
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Réponse de Rapyalstores

Thank you for your lovely feedback!

Noté 5 sur 5 étoiles

Excellent

Delivered in excellent condition

Arrived promptly

Very good quality

Will definitely use you in the near future

16 septembre 2025
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Réponse de Rapyalstores

Thank you for your lovely feedback!

Noté 5 sur 5 étoiles

Prompt delivery

Prompt delivery

10 septembre 2025
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Réponse de Rapyalstores

Thank you for your lovely feedback!

Noté 5 sur 5 étoiles

The delivery was made promptly and…

The delivery was made promptly and within the hours advised in a text message to me the evening before which was very helpful.
The driver was very polite and considerate and stacked the bed in a convenient place in my hallway.
The bed is very comfortable and I am so far delighted with my purchase.

10 septembre 2025
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Réponse de Rapyalstores

Thank you for your lovely feedback!

Noté 1 sur 5 étoiles

Read and make ur own mind up

Delivery driver just left stuff on the doorstep n me and my brother who are both not exactly able bodied had to struggle to get the pieces up the stairs, not to mention when it came to attaching the headboard both attachments wasn't the same. The item itself is alright quality n comfy and it's a good job really after all the hassle of sorting it out.

9 septembre 2025
Avis spontané
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Réponse de Rapyalstores

Hi Ryan, Thank you for taking the time to leave your feedback. We’re really sorry to hear about the difficulty you and your brother had during delivery and when assembling the headboard — that’s certainly not the experience we want for our customers. Our standard delivery service covers to the doorstep, but we completely understand how frustrating that can be in your situation. We’ll make sure your comments are shared with our team as we continue to improve our service.

We’re glad to hear you’re happy with the quality and comfort of the item overall, and we really appreciate your patience and understanding.

Noté 3 sur 5 étoiles

Lovely bed… shame about the delivery service!

The bed itself was quite simple and straightforward to put together and it looks very comfortable. I am yet to actually sleep on it yet but I will soon and am happy so far. Unfortunately the delivery experience was a little frustrating as the driver arrived early and initially was not prepared to wait until the allotted 8am to 10am slot which was when I was planning to get to the house as I hadn’t moved in just yet, He rang and suggested leaving a king size bed outside the house!! Which I thought was bad service. Obviously I understand he has other jobs to go to and lots to get done but there’s a certain level of service to adhere to especially with a large and expensive product. I eventually arrived just before the delivery guy and he carried the bed up to the property on his own despite offering to help, but then refused to help me take it up to the bedroom. This was fair enough as I know some companies don’t do this but then he left very quickly and was half way down the drive to his van before saying bye which was quite rude and impolite in my opinion.

6 septembre 2025
Avis spontané
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Réponse de Rapyalstores

Hi there, Thank you for taking the time to share such detailed feedback. We’re really pleased to hear you’re happy with the bed so far and found it straightforward to assemble.

We’re very sorry to hear about your delivery experience — that’s certainly not the level of service we aim to provide. Our drivers should always deliver within the scheduled time window and ensure communication is courteous and professional. Your comments have been passed to our delivery team for review so we can address this and prevent it happening again.

We truly appreciate your patience and understanding, and we’re glad to hear you’re happy with the bed overall. We hope you enjoy a great night’s sleep once you’ve had the chance to use it!

Noté 5 sur 5 étoiles

Cannot fault the bed and mattress

Cannot fault the bed and mattress. It came on time and in good condition. The driver was friendly also. I would definitely buy from this company again.

6 septembre 2025
Avis spontané
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Réponse de Rapyalstores

Thank you for your lovely feedback!

Noté 5 sur 5 étoiles

Bought a double 4ft6 reinforced bed for…

Bought a double 4ft6 reinforced bed for my nanna, I have to say the bed is lovely, really sturdy and was delivered in 2 days - brilliant service & great quality bed ⭐️⭐️⭐️⭐️⭐️

2 septembre 2025
Avis spontané
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Réponse de Rapyalstores

Thank you for your lovely feedback!

Noté 1 sur 5 étoiles

Bed arrived damaged

Bed arrived damaged. Partial refund due to the damage offered of less than 1% of the value of the bed and even when refund accepted a sum less than agreed was paid! Alternative of replacement was difficult to arrange. Will not use seller again.

23 août 2025
Avis spontané
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Réponse de Rapyalstores

Hi Adrian, Thank you for taking the time to share such detailed feedback. We’re really pleased to hear you’re happy with the bed so far and found it straightforward to assemble.

We’re very sorry to hear about your delivery experience — that’s certainly not the level of service we aim to provide. Our drivers should always deliver within the scheduled time window and ensure communication is courteous and professional. Your comments have been passed to our delivery team for review so we can address this and prevent it happening again.

We truly appreciate your patience and understanding, and we’re glad to hear you’re happy with the bed overall. We hope you enjoy a great night’s sleep once you’ve had the chance to use it!

Noté 5 sur 5 étoiles

Comfy bed

The delivery was exactly on time and the delivery man was very helpful and friendly and the bed is exactly as described and very comfortable

27 août 2025
Avis spontané
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Réponse de Rapyalstores

Thank you for your lovely feedback!

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