RCA Plumbing & Heating Avis 

A prompt response to the initial enquiry was followed up by a site visit and the lodgement of a quotation for the work. On acceptance of the quotation there was a prompt acknowledgment of same.
Within a few days the procurement process was completed and I was advised a date for execution of the works.
The work started when advised and was completed within the stated timescale and on completion the work area was left as found.
The workers were very pleasant, well presented and got down to getting on with their task of installing the new boiler and without the need of a radio.
From my experience I would have no hesitation to call on the company to do any other plumbing or heating work. In fact they have been signed up to undertake the regular maintenance of the boiler.

Having a burst tap fitted. Quick reliable and reasonable. Even went and picked up the new tap. Thanks guys Naidha Stalker

Use Ryan all the time for my holiday homes. Never lets me down.

We had an niggling problem with a toilet that would not shut off. The guys came quickly and swapped out a faulty inlet valve - problem solved (and the price was reasonable). Thanks. J

Excellent service from the team. Would most certainly recommend RCA, for their efficiency and first class work.

Maureen B

Quick response, Chase and Jimmy were tidy, polite, knowlegable, fixed the problem quickly and left no mess, bill was reasonable too, highly recommend

Great communication, set clear expectations and delivered on them, arriving on time and keeping things clean and tidy. Serviced boiler and did a superb job of fitting a new radiator in our extension. Couldn't ask for more. My trusted plumbing and heating company for many years to come.

Was a real pleasure to have this company fix my boiler. Honest up front and very professional would only go to this company in future many thanks

i would like to thank ryan for his first class job this is the first time we have used this company his service and advice was great we will use this company again

Date of work : March 2023
Job: Decommission old central boiler + tank ,relocate new Valiant central heating system (boiler+tank+controls) and install.

TLDR;

Looking back , what I got for my money was complete peace of mind , punctuality , professionalism , friendliness and bags of experience – and exactly the right heating system I asked for and was advised/I researched was the best fit for me.

Ryan (RCA Plumbing) was not the cheapest quote I was given , however it was the quote with the equipment we discussed. Other companies seemed to want to come in at a price with cheaper options although we had specified a complete Valiant system , on the survey Ryan spoke in length about the needs of the property and the benefits and downsides to the kit available on the market. He was passionate about the Valiant brand (I had already decided to go with Valiant) and came across as supremely knowledgeable and straight forward , no hard sell or attempts to sway my choices – just benefits and limitation advice.

The install was booked for 3 days (his appointment/billing system is all automated as well as keeping me updated , gave me full control of the quote and also itemized billing) – It took 3.5 days with minimum downtime of hot water and heating.
The team Ryan , Lance and the legend that is young Jimmy were as tidy and professional as I’ve seen. At all times Ryan advised where we were and what next steps were.
We needed gas pressure increase for the new system – he did all that. We needed all new kit registered – he did all that , to be fair all we did was pay attention when he gave a demo of the finished work.

We had a slight problem with the heating controls on install – again he remedied quickly by calling in Valiant to get it resolved (needed the manufacturers attention)

The new system has been fantastic – house has never been warmer.
And I was also left with a mind blowing set of options that this new system can be configured to.

Ive already used RCA again and will next time I need plumbing/Heating work.

RCA plumbing are always very efficient, helpful and friendly. There are never any issues, they attend to the job and always carry out the work to a high standard. Would highly recommend to others.

Without warning we developed a leak in our central heating system, the guys came out checked the boiler no issues , Ryan said a leak like we had was like a needle in a haystack, we were prepared for the worst but Ryan decided to check outside again and he found the needle in the haystack, a fibre washer had failed, replaced and now no issues, I highly recommend Ryan, Chase and Jimmy from RCA plumbing and heating, I recommend them to everyone because of their first class service.

Our new boiler was installed by Ryan a year ago and has lived up to all the recommendations and promise of energy cost reduction that Ryan predicted. As OAP’s we are delighted with the savings, confirmed on our gas energy statement. Ryan serviced the boiler this week, efficiently, and with minimum disruption on one of the coldest days of the year. Superb service.

Ryan and his team completely replaced my aging 30 year old system with a modern up to date eco valiant boiler. The service i received was excellent as was the standard of work. This was a big job and the whole team worked hard to make sure all disruption was kept to a minimum and completed to the highest standards. Care was taken to explain the job fully and was always given the chance to ask any questions at each stage. I couldn't be happier with the end result. My house is now an even temperature throughout and with the professional advice i was given, i am now saving money on my energy bill each month as a result. I was a 1st time customer, but will be using RCA plumbing in future for all my plumbing and heating needs.

Great response from RCA - who were new to us- when we had a boiler leak, followed by a service where I could see the commitment by Ryan to getting things right for the customer!

Staff were friendly helpful, arrived on time and left everything clean and tidy. Recommended

From quickly returning my first call to the service of my boiler, Ryan and his team were excellent. Friendly and efficient, I will definitely use them again and would highly recommend them

RCA were a pleasure to deal with from start to finish. Excellent customer service.

Professional and very approachable. Engineer answered all of my questions and got my heating working in no time. Very reasonably priced and accommodating with appointment times. I would highly recommend.