UPDATE: resolved the same day, so I am raising this from 1 star to 3. I ordered a Linux-40-6C-10M VPS (6 vCPU, 10 GB RAM, 40 GB NVMe, Warsaw) and paid 6 months in advance with crypto. The first... Voir plus
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Lisez les avis des autres
Decent RDP provider. Glad that they're privacy centric. However, in my 15 days of the rdp usage I've already faced 2 downtimes, 1 a few days ago and 1 which is going on right now which really an... Voir plus
L'entreprise a répondu
Failing hardware and hacker attacks. I just wasted 2 days trying to setup a server with them that was on sale. The server came with a bunch of users and a million issues... 41 critical error Windo... Voir plus
The service has a cool idea and everything seems to be working fine except one thing, which is really important. They implement their own firewall in front of every machine and you should turn it o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Cloud provider backed by EU-legislation and high quality standards from The Netherlands 🇳🇱, Phoenix 🇺🇸 and Poland 🇵🇱
Coordonnées de contact
Ludwig-Erhard-Str. 18, 20459, Hamburg, Allemagne
- abuse@as210558.net
- rdp.sh
2,7
Bas
88 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Thank you for the service and to your…
Thank you for the service and to your commercial team.,
7 mars 2022
Réponse de RDP.sh
Dear customer,
thank you for taking your time for your review.
We would love to hear what we can do to improve our service so that your rating can go above 3 stars.
Please do not hesitate to get in touch with us for any kind of inquiry.
Best Regards
Nice support with nice service.
i had first little problems with the registration and Tought that my money is lost. But i got shocked how fast the support just mailed me and try to solve my problem realy proffesional. Great support and service.
5 mars 2022
Réponse de RDP.sh
Thank you for review, we're glad that we were able to help you solve the problem in a matter of minutes. Do not hesitate to contact us again.
Réponse de RDP.sh
Thank you very much for your feedback!
Very good service and customer support…
Very good service and customer support are allways quick to respond
2 mars 2022
Réponse de RDP.sh
Thank you very much!
It's a cool experience though sometimes…
It's a cool experience though sometimes it slow but not much disturbing....
28 février 2022
Réponse de RDP.sh
Thank you for review. We're sorry to her that you've faced sporadic issues, please do not hesitate to contact us via our ticketing system for any kind of request.
i had issue connecting my server
i had issue connecting my server, i made a complain i was told what to do by your technical team and after following the instruction ,my server was connected.
24 février 2022
Réponse de RDP.sh
We're glad we were able to help you solve the problem, and thank you for the positive review!
My stuff was hacked with your rdp
17 février 2022
Réponse de RDP.sh
Dear customer,
we’re sorry to hear that but we’re not responsible for the incident.
Every server gets generated with a completely random password assigned to it, we don’t have access to that information unless you provide us with it, and we would only use it for support requests.
We can only recommend that you check your own devices for possible infections, and to reinstall the server if you suspect that it has been hacked.
Never use the same passwords for multiple websites and now that this has happened we suggest changing them.
Enable 2FA on our website.
Please contact us via email or open a ticket on our website, this is not the right place to seek for help.
Best Regards
Best service
Best service, been using and affordable it had some downtime sometimes, other than that would recommend
10 février 2022
Réponse de RDP.sh
Thank you very much for your review!
What can I say
What can I say? Top tier service and responsive staff with a perfect RDP at the best price! A customer's dream come true UWU
8 février 2022
Réponse de RDP.sh
Thank you for your nice words!
Réponse de RDP.sh
Thank you very much for your review!
Very cheap for the specs yet runs very…
Very cheap for the specs yet runs very smoothly. Support is a delight to deal with! :)
5 février 2022
Réponse de RDP.sh
Thank you very much for your review!
bad support ever
4 février 2022
Réponse de RDP.sh
Hello,
we're sorry to read about your bad experience with our support, but it's hard to believe since we provide support 7 days out of 7 covering almost 24 hours a day too.
To everybody out there, this review was probably posted by somebody who was performing illegal activities on our servers and his account was terminated.
Best Regards
Great service, Great support
Been using them for almost half a year now without problems, support helped with any issues, 10/10
27 janvier 2022
Réponse de RDP.sh
Thank you for your review!
A decent RDP provider
Decent RDP provider. Glad that they're privacy centric. However, in my 15 days of the rdp usage I've already faced 2 downtimes, 1 a few days ago and 1 which is going on right now which really annoys me lol. Servers are pretty fast and decent. 1 star reduced for the frequent downtimes.
Edit- another star reduced for the prolonged downtime.
Edit 2- Adding back 1 star for providing 5 days extension for the downtime, even though the downtime lasted only 1 day. Support team is very friendly and gave a swift response.
Edit 3- Added 1 more star for the fantastic support :D I was short on funds and didn't want to disturb my vps so they accepted half the money I had and gave me an appropriate extension of days :)
29 octobre 2021
Avis spontané
Réponse de RDP.sh
Hello,
we are really sorry about the downtime, in more than 2 years of activity we've rarely had any downtime, you've been unlucky.
We hope that you will appreciate our service from now on since the problem has been solved, and thank you for specifying that we've added 5 days to all of the active subscriptions, even if the downtime has lasted for a few hours only.
Best Regards,
RDP.sh Staff
Linux SSH is badest idea to purchase on rdp.sh
Linux SSH ports are closed and must contact to the support to open them. I was facing the issue about 2 days to recoginze that owner disabled them to filter his system. After 2 days I contacted the support and they told me
Support: "please provide us with more details about what kind of content you would like to host on the server."
My reply: "I want to host PHP script via Nginx please help me"
I sent 2 more messages then...
My reply before escalation: "I want a refund as soon as possible or gonna leave bad feedback"
I don't know who uses this kind of method but it is my really first hosting to face this problem. I was asked from the support to tell them that I am hosting a html and php template and they stopped emails in reason that email is not a chat.
After I told them to get a refund otherwhise I'll do a bad review they suspended my account. I think using Linux SSH in RDP.sh it's such a bad idea. So guys think before purchasing it.
Proofs: imgur .com/a/9WzmCHg
PS: I used Windows RDP's about 2 years ago from this provider and they was everything OK for the price, but Linux SSH it's not the best idea so I am not accusing them or not even threating them for anything. I just don't have time to wait till they open my ports and proof them that "All I'm gonna do is upload a script which doesn't concern privacy and policy".
That's too primitivism so that's why I am leaving bad feedback. And feedback its only for LINUX SSH. Thank you
30 septembre 2021
Réponse de RDP.sh
Hello Pathriot,
we were expecting this review to arrive as you've already threatened us via email, we're now going to reply to you point by point.
1. "Linux SSH ports are closed and must contact to the support to open them."
That's correct, in order to avoid possible abuses we have blocked the most sensitive ports, customers must go through our customer support in order to have them unblocked after providing enough information about the activity that's going to be performed on the server.
2. "I was facing the issue about 2 days to recoginze that owner disabled them to filter his system."
You should have contacted us immediately, we cannot be blamed for this, if you don't get in touch with us we can't be aware of the problem you're facing.
3. "I don't know who uses this kind of method but it is my really first hosting to face this problem."
Most providers out there block the most sensitive ports by default to avoid abuse reports, we remind you that we provide a 7/7 email support so it should never be a problem to go through us for any kind of special request.
4. "I was asked from the support to tell them that I am hosting a html and php template and they stopped emails in reason that email is not a chat."
We have only kindly asked you to provide us with more details about the activity that you were going to perform on the server and we have asked you not to send multiple emails to avoid confusion, that was all.
5. "After I told them to get a refund otherwhise I'll do a bad review they suspended my account."
We are sorry to say this but this point is 100% a lie, the only truth is that you have threatened us saying that you were going to leave a negative feedback, which is something that we don't tolerate, and your request was accepted anyway, so there was no need for that at all.
Traffic was immediately allowed on your server after you've provided us with the requested information. You haven't been suspended, your server is still perfectly up and accessible and you know that.
We hope that you remove this negative feedback as soon as possible as it contains multiple false information.
Best Regards,
RDP.sh Staff
EDIT: Since the customer has edited his original feedback, we are editing our reply too.
"I just don't have time to wait till they open my ports and proof them that"
You have waited less than 2 hours before having us completely allowing the traffic on your server, which seems really fair honestly, it couldn't be done instantly as we've had to wait for your answer about the planned activity first.
"I am not accusing them or not even threating them for anything."
You have threatened us saying that you were going to leave a negative feedback, which is really unfair, this is going to be reported to Trustpilot as soon as possible.
Their RDP is cheap and support is fast.
Their RDP is cheap and support is fast.
There was some problem with the server but they replaced it.
Thanks, RDP.sh
17 décembre 2019
Avis spontané
Réponse de RDP.sh
Hello Vidit,
thank you very much for your kind review!
Best Regards,
RDP.sh Staff
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