Reach Mobile Avis 

604
•
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

I recently switched from Reach to another carrier due mostly to problems with the Reach app and the website. I also found an unlimited data plan somewhere else for less than Reach's 5GB plan. Bebita h... Voir plus

Noté 4 sur 5 étoiles

Overall, a good experience. Activation was nearly seamless. Service, support and signal strength are all ok. Looks like a good value if it keeps up. A few exceptions: >Instruction sheet in starter... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am 80 years old, and needed help unlocking my husband's new phone and subsequent questions about retaining his same number. Your "Customer Success" staff were patient and thorough, and explained th... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Overall, my experience with ReachMobile has been quite good. There is rarely a problem that requires customer service, but when you do need them, most agents lack the ability for deep enough thinking... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. aussi dans
  3. Fournisseur de connexion internet
  4. Service internet et téléphone

À propos de Reach Mobile

Écrit par l'entreprise

Reach is a purpose-driven mobile carrier that costs less and cares more.

Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars!

• The nation's largest and fastest 5G network
• Amazing 24/7 customer support
• Save more with Best Fit™ - the plan that pays you back
• Get a plan, Give a plan - empower women and students in need


Download the app to sign-up, activate your service, and more...
-Manage your plan
-View data usage
-Purchase data top-ups
-Manage autopay and billing
-Turn on international roaming and international calling
-24/7 chat support

Getting started is simple:
1. Select your plan online
2. Get your Welcome Kit in the mail
3. Activate from the convenience of home

Can't wait for you to join us!


Check Phone Compatibility

View Plans

Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

604 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(604)

1 avis reçu au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Mihir was very helpful.

They were very kind and helped me immediately! Highly recommend his chatting customer service experience.

7 février 2023
Avis spontané
Logo de Reach Mobile

Réponse de Reach Mobile

This is wonderful to hear! We hope you continue to love your Reach Mobile services.

Noté 5 sur 5 étoiles

good

good, easy service

29 janvier 2023
Avis spontané
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Réponse de Reach Mobile

Awesome! Thanks for such a kind review!

Noté 5 sur 5 étoiles

Mihir provided excellent customer chatting service.

Mihir was competent and patient as I asked all of my questions . I choose Reach as my new phone provider.
The girl that I chatted with first must have been new, because she didn't seem to have direct answers to my questions. Wisely, she gave me to Mihir who was great! Thanks Reach. I hope you will continue to be as helpful as you were today.

25 janvier 2023
Avis spontané
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Réponse de Reach Mobile

We hope you continue to love your Reach Mobile services! Thank you for joining and for the kind review <3

Noté 5 sur 5 étoiles

The customer support is just…AMAZING!

The customer support is just unbelievable. Reach treats their customers like people.......not numbers. I can't say enough about their customer service.

23 janvier 2023
Avis spontané
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Réponse de Reach Mobile

Thank you for such a kind review! We hope you continue to love your Reach Mobile services!

Noté 5 sur 5 étoiles

Super customer support

Mihir was super efficient in helping me activate a second line. Give them a raise

21 janvier 2023
Avis spontané
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Réponse de Reach Mobile

This is amazing to hear! Thanks for such a kind review :)

Noté 5 sur 5 étoiles

Resolved my issue quickly

Resolved my issue quickly. Every time I have a glitch Reach customer service is so much better to deal with than the other guys.

9 janvier 2023
Avis spontané
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Réponse de Reach Mobile

This is great to hear! Thanks so much for the kind review!

Noté 5 sur 5 étoiles

Buen servicio

22 décembre 2022
Avis spontané
Logo de Reach Mobile

Réponse de Reach Mobile

Awesome! We hope you continue to love your Reach Mobile services!

Noté 5 sur 5 étoiles

Zakir was very helpful

Zakir was very helpful and extremely pleasant to speak with. They took the time to make sure I got everything I needed.

19 décembre 2022
Avis spontané
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Réponse de Reach Mobile

We appreciate the kind words, thank you! Our representatives sure do set the bar high for Customer Service standards!

Noté 5 sur 5 étoiles

Awesome customer service

Awesome customer service. Easy and quick to do an online chat. Got a new line set up in a few minutes. I've always had excellent customer service with them!

7 décembre 2022
Avis spontané
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Réponse de Reach Mobile

Thank you so much for the kind review! We hope you continue to love your Reach Mobile services!

Noté 5 sur 5 étoiles

Mayank gets 5 stars

Mayank gets 5 stars! He was attentive, answered my questions and took care of everything for me within a few minutes.

8 novembre 2022
Avis spontané
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Réponse de Reach Mobile

Awesome! Our representatives sure do set the bar high for Customer Service standards!

Noté 5 sur 5 étoiles

Setup is fast and simple

Setup is fast and simple - the most painful thing was to get my account # from the previous company. Also much cheaper. No issues thus far. Very happy!

20 octobre 2022
Avis spontané
Logo de Reach Mobile

Réponse de Reach Mobile

Welcome aboard Reach! We appreciate you joining our services :) Let us know if you may have any questions!

Noté 5 sur 5 étoiles

Activation and setup was incredibly…

Activation and setup was incredibly simple and easy. Very grateful for the helpful customer service agent who was able to answer my one question regarding an extra SIM card we received.

5 octobre 2022
Avis spontané
Logo de Reach Mobile

Réponse de Reach Mobile

Welcome aboard Reach! We appreciate you joining our services :)

Noté 5 sur 5 étoiles

Live chat solved my issue!

I had a live chat with Mihir Makkar. I was having trouble with an error message when I used the Reach app on my phone. Mihir had some good thoughts about how to resolve this, was very helpful and patient with me. Ultimately, he had to pass the issue on to their tech department. In a day or so, they did an update to the app. Mahir let me know to re-install the app and log in. This fixed my issue! I am very appreciative for expediency and attention to my issue. And most happy that they were able to solve the problem!!

23 septembre 2022
Avis spontané
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Réponse de Reach Mobile

Awesome! We hope you continue to love your Reach Mobile services! Thank you for the kind review <3

Noté 5 sur 5 étoiles

Great Product; Exceptional Service

Let me say first and foremost that we are loyal Rach Mobile customers. Their service and their product have been exceptional. They have helped us through several difficulties or needs with swift solutions and very good communication and service. Most recently, we were having a rather unique problem with the Reach App on one of our iphones. They solve this unique problem fairly quickly, which was no easy task, I suspect. We have found the staff of REACH MOBILE to be consistently very helpful and able and willing to find solutions to our requests.

23 septembre 2022
Avis spontané
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Réponse de Reach Mobile

Wow, thank you SO much for such a kind review. No matter the day, our team is always there to help!

Noté 5 sur 5 étoiles

Chat was super-responsive!

Chat was super-responsive. Sheetal was prompt, answered my questions, and helped me with hypotheticals about possible plan use so I could choose the best value.

18 septembre 2022
Avis spontané
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Réponse de Reach Mobile

This is great to hear, thanks for the review!

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