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Rebag Avis 452

TrustScore 3.5 sur 5

3,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a great 1st experience with Rebag! I had been trying to find a specific Gucci bag and I finally found one on the site! The ordering process was simple, it shipped quickly and the condition (ligh... Voir plus

Noté 1 sur 5 étoiles

I have been a long time customer, and your new policies have damaged customer loyalty to Rebag. I dropped off a Chanel bag and David yurman bracelet on February 3, 2026, and it took almost 3 months to... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I love my Gucci bag! It is stunning, in great condition, and the price was reasonable. My only complaint is that Rebag uses FedEx to ship AND you have to sign for the package in person (no digital rel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

You never disappoint, Rebag!!! Your explanation regarding the condition of the bags is always on point!!! I know exactly what to expect each time I purchase from you. Your prices are ok eventhough... Voir plus

3,5

Moyen

TrustScore 3.5 sur 5

452 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 58 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I have not received my item yet

I have not received my item yet, or tracking information

21 avril 2026
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Réponse de Rebag

Hi, and thank you for your feedback! We appreciate you taking the time to share your experience, as it helps us continue refining our service. If there’s anything we can further assist with, please feel free to reach out to us at contact@rebag.com.

Noté 1 sur 5 étoiles

Still have not received purchased bag/trade

I purchased a bag (via trade and I paid the difference) through rebag on 3-18-26. I sent them my bag and they received it on 3-26-26. It’s been almost 4 weeks and they still have not inspected my bag or shipped the one I purchased even though I was given a 7 day timeframe. While they did respond to my initial email asking what timeframe I should expect, they have not actually followed through with that timeframe.

18 mars 2026
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Réponse de Rebag

Hi, and thank you for your feedback! We appreciate you taking the time to share your experience, as it helps us continue refining our service. If there’s anything we can further assist with, please feel free to reach out to us at contact@rebag.com.

Noté 4 sur 5 étoiles

One and done …

I was quoted a certain price originally for my bag that was in excellent condition and came with its original cloth storage bag. Much nicer than most things I see listed overpriced on this site. I sent my bag in immediately and in return it took weeks for Rebag to approve it or whatever they do in order for you to get your credit. Once they finally did of course they lowered it by $100. But what can you do by then? They have it. I’m not saying no and dealing with them returning it. I did buy a bag with the credit, of course it cost more than what my credit was for. But that’s how they get you. Anyway, I wouldn’t buy, trade or sell from this site again. My experience wasn’t horrible but it wasn’t great. Just ehh. Yes I know it’s a 2nd hand dealer but it’s still expensive. I just wasn’t impressed by the whole process.

12 janvier 2026
Noté 1 sur 5 étoiles

Delayed deposits and everytime i am…

Delayed deposits and everytime i am trying to take my cash it does not go through. Ridiculous

21 avril 2026
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Réponse de Rebag

Thank you for your feedback. We’re sorry to hear that your experience did not fully meet expectations and appreciate you bringing this to our attention. Please feel free to contact us at contact@rebag.com so we can further assist.

Noté 2 sur 5 étoiles

Very slow experience

Very slow experience. There’s no reason it should take a month to have an expert look over your bag. What they’re doing is listing your bag trying to sell it beforehand, even though you chose straight buy out. Not to mention charging you $50 a month in that time to be a member. 3 months I had to pay that fee and will never see that money again. Chose a different option. Rebag ain’t it.

10 avril 2026
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Réponse de Rebag

Thank you for your feedback. We’re sorry to hear that your experience did not fully meet expectations and appreciate you bringing this to our attention. Please feel free to contact us at contact@rebag.com so we can further assist.

Noté 5 sur 5 étoiles

Courteous service

The staff who served me was courteous and professional. Good discount. It was a very pleasant purchase experience at the store.

22 février 2026
Noté 3 sur 5 étoiles

Disappointed in the customer service

I purchased a Louis Vuitton handle bag on “excellent” condition. When u received it I tried it right away & found that the snap closure was not a tight fit, it kept popping open. I reached out immediately and found customer service was of no good or helpful service to me & unfortunately got the runaround after only having the bag 3 days. They did not offer any solution except to return it. It took me months to find & purchase, I did not want to return, they didn’t even offer an exchange. That was the second bag I purchased from them in less than a year and it will be the last.

1 avril 2026
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Réponse de Rebag

Hi, and thank you for your feedback! We appreciate you taking the time to share your experience, as it helps us continue refining our service. If there’s anything we can further assist with, please feel free to reach out to us at contact@rebag.com.

Noté 1 sur 5 étoiles

Used to be great, not now.

Used to be great. Last 18 months, strongly disliked. The club is constantly pushed. Shipping is forever. Offers are inconsistent. Getting help is not possible. Products aren’t showing flaws in pictures.

26 mars 2026
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Réponse de Rebag

Thank you for your feedback. We’re sorry to hear that your experience did not fully meet expectations and appreciate you bringing this to our attention. Please feel free to contact us at contact@rebag.com so we can further assist.

L’expérience Trustpilot

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