Fantastic service from Recommerce IT! My laptop arrived quickly, properly packaged, and works like a charm. Smooth checkout process and brilliant value for money. Highly recommended!
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Lisez les avis des autres
I purchased a couple of laptops for my kids about 6 months ago, both arrived in pristine condition. One of them recently developed a minor fault, a troublesome cooling fan not responding properly. F... Voir plus
I bought a pre-owned laptop which was described to have a small defect. However, there were no images available to understand the extent of the problem. I bought the product from Recommerceit and real... Voir plus
L'entreprise a répondu
great prices, good to almost instant comunication, i need a new hard drive and thinking about one of their great laptops again good price up spec'ed laptop. the items came really well wrapped as you'd... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Recommerce IT sustainability is fundamental to our ethos. We are a UK ecommerce business, refurbishing, reusing and recycling IT equipment, such as laptops, desktops and monitors. Our green credentials are crucial to the way we conduct our business responsibly and sustainably. In our approach to sustainability, we play our part by getting the maximum life out of all existing IT equipment that still has many good years left in it.
Coordonnées de contact
Unit G Lyon Ind Est Atlantic Street Altrincham, WA14 5DH, Manchester , Royaume-Uni
- 01619281144
- oliver-watts@greenitdisposal.co.uk
- recommerceit.co.uk
4,5
Excellent
154 avis
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The desktop was delivered ontime and in…
The desktop was delivered ontime and in perfect condition. It powered up immediately and has been working really well since then. I thoroughly recommend these refurbished computers they are very good value
30 juin 2026
Great service
Great service, product was great condition, working perfectly, very quick delivery, Thanks 👍
1 juillet 2026
I was very serprise that the laptop i…
I was very serprise that the laptop i bought from you was in great condition and for the price well i was over the moon thank you
26 juin 2026
Happy with refurbished
The PC worked great out of the box as if new. I am very happy with the spec of the machine, over-and-above from my viewpoint.
25 juin 2026
I was disappointed with this PC
I was disappointed with this PC. I expected it to be a simple plug-and-play setup, but it took me around 4 hours just to get online and working properly. The RAM wasn't seated correctly, so I had to open the case and reposition it before the computer would work as expected.
The DVD drive also doesn't work, which is another fault I wasn't expecting. If I had needed the disc drive, I would have returned the machine. The PC itself is now working fine for what I need, but the poor setup and faulty hardware made the experience frustrating. It should have been properly checked before being sent out.
1 juin 2026
Réponse de Recommerceit
Thank you for your feedback. We are sorry to hear that your experience was not what you expected.
We were only ever at the end of the phone if you needed any assistance, and unfortunately we were not made aware of these issues before the review was left. As mentioned, it is most likely that the memory module became slightly dislodged during transit. All of our systems are fully tested, including memory checks, before they leave our facility, so this is not something we would expect to occur prior to shipping.
Regarding the DVD drive, had you contacted us, we would have been more than happy to investigate the issue and arrange a solution if required.
We would also encourage prospective customers to read our other reviews, which reflect the service we strive to provide. We are a genuine UK business employing over 30 staff, and we always go above and beyond to help customers when problems arise. However, we can only resolve issues that we are made aware of.
Whilst we are pleased to hear that the PC is now working well for your needs, we are disappointed that you did not contact us first, as we would have welcomed the opportunity to put things right and demonstrate the level of customer service that many of our customers regularly comment on.
Kind regards,
Oliver and the Team at Recommerce IT
Free upgrade :)
Amazing! Fast delivery, they didn’t have the laptop in stock after I had ordered so they gave me a great upgrade that works beautifully for no extra charge and customer service were very kind 😁
12 juin 2026
Avis spontané
Smooth transaction
Smooth transaction from beginning to end. Excellent price, especially after the new customer discount! Arrived on the promised day, delivered by good driver who brought it right to my door. Although secondhand, in good condition, especially inside and works beautifully.
1 juin 2026
Second to None Customer Service
Everything about dealing with Recommerceit has been highly professional and their customer service has been second to none. The initial purchase/delivery was quick and efficient and we were delighted with the workstation. Unfortunately, two months in we realised there was an issue with the graphics card. I called the team and spoke with Ollie. There was no pushback, no user blame and no attempt to not honour the warranty. After attempting a remote rescue which was unsuccessful; Ollie diverted his driver to collect the workstation, had it returned, reviewed it and a had a replacement graphics card fitted. It was then promptly delivered back to us by DPD. The whole process was completed in a WEEK! The workstation is up and running again with no issues. In a day and age where there is much negativity around customer service and follow up care, we have been very impressed by the professionalism shown by the team. We would fully recommend them.
6 juin 2026
Avis spontané
Laptop like new
Lots of choice on website competitive pricing and offers Laptop was delivered quickly and was as described like new no problems I would recommend Recommerciet.
2 juin 2026
Fabulous Value Laprop
Extremely pleased with the laptop that I ordered. Delivered very quickly within 3 days, superbly packaged, excellent condition, super spec for my needs and all for under £300 including my online discount. Customer support & follow up also looks very good. Couldn’t be more pleased & would highly recommend.
27 mai 2026
Shouted: “parcel here”
Someone dropped a parcel in my porch and instead of ringing bell or simply leaving the parcel, the delivery man decided to shout loud: “parcel here”, triggering my dog to bark. My home office window is above the porch and this shouting gave me a real fright, I jumped off my seat and had heart palpitations for several minutes. Please instruct your delivery people to not shout please! Thanks
19 mai 2026
Avis spontané
Réponse de Recommerceit
Hi Carolina,
Thank you for your review.
We’re sorry to hear about your experience with the delivery and will ensure this feedback is passed on to DPD. That said, as an independent courier, their drivers operate outside of our direct control.
We do feel it’s important to be fair in how feedback is reflected in reviews. Your comments relate solely to the conduct of a delivery driver, rather than the product or service provided by us. A 2-star rating in this context doesn’t accurately represent the service we’ve delivered as a business, and is therefore disappointing to see.
Nonetheless, we take all feedback seriously and are happy to raise this formally with DPD if you’re able to provide further details. As we haven’t been able to identify your order from this review, please feel free to contact us at [customerservices@recommerceit.co.uk].
Kind regards,
The RecommerceIT Team
Greg and Oliver were fantastic
Greg and Oliver were fantastic. Not only did they chat to me on the bank holiday weekend when they weren’t at work, but they then continued to resolve an issue with the upmost professionalism and efficiency! I could have been a very unhappy customer but they made sure that wasn’t the case. It was my first time buying a refurbed product and it won’t be my last and I’d definitely use this company again.
12 mai 2026
Avis spontané
Ratings according to the condition / age of the machine
Condition ratings of the machine are, I believe according to how old it is. Sometimes it is not easy to compare the ratings unless you know the technology according to how old it is. Having said this I am happy with the purchase.
24 avril 2026
Very knowledgeable and rapid service
Spoke to someone who knew what he was talking about. I gave him the specs and he found the right machine for the job. Really pleased with the laptop and it runs a treat.
24 avril 2026
The perfect solution
Fantastic price, awesome service, excellent product, all arrived quickly and is installed as grandpa's PC and he is very happy and so am I. I'll definitely will be back for more.
I highly recommend considering a PC from here before you buy your next PC
31 mars 2026
Will be using them again!
Ordered a couple of hard drives. They arrived very well packaged up. Drives report as healthy, as advertised. More than happy to save existing hardware from landfill instead of buying new.
26 mars 2026
The laptop was as described
The laptop was as described. Really happy with the purchase.
30 mars 2026
First class delivery and on-line…
First class delivery and on-line questions and answers before buying
27 mars 2026
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