Absolutely beautiful product and easy and wonderful customer service! On my order it was not delivered, when it was noted that USPS delivered it. I reached out and immediately got a response. With... Voir plus
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Lisez les avis des autres
My experience wasn’t great I order two items a chip and a money clip. The chip was delivered But the money clip has not been delivered AND I can not get anyone to respond to my reply emails asking w... Voir plus
Ordered from this website a few times, and I've never had an issue, until recently. I placed an order on April 18. On April 19, a shipping label was created, but my order was never given to USPS fo... Voir plus
L'entreprise a répondu
Medallions are very nice with quick delivery. Decent prices for nice chips compared to other sites. They didn’t arrive all at once, which was confusing, but the seller responded promptly when I inquir... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Recoverychip manufactures and sells the highest quality AA and NA Medallions and Keychains and other Sobriety related gift items.
Coordonnées de contact
705 San Mateo Court, 32095, St Augustine, Etats-Unis
- 9042746225
- galljc@outlook.com
- recoverychip.com
4,5
Excellent
550 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Simplicity
They have made everything so simple to finding the one's I'm looking for, my favorite are all the ones that sparkle! Putting in all the information they need to mail them to me or a friend. They have alot of medallions to look at and it's so much fun. Thank you Recovery Chip for making the whole experience so simple, Sincerely Frances
23 octobre 2025
Réponse de Recoverychip
Thank you so much for your heartfelt review, Frances! We're thrilled that you enjoy our selection of sparkling medallions and that our ordering process is so simple for you. It's wonderful to know you're having fun browsing our collection. Your support means everything to us!
Réponse de Recoverychip
Hi Larry, thanks for your order. The other coins shipped separately (2 more shipments) one is custom engraved so comes from the manufacturer (shipped 10/22) and the other shipped 10/24 I think you'll see both towards the end of this coming week. There are emails going out to keep you informed of their ship dates.
Buy here and not on Amazon!
Ordered two beautiful coins, they arrived expeditiously with text updates. The coins were excellent quality! I’ve ordered coins elsewhere, and they came at varying sizes which was distressing.
17 octobre 2025
Réponse de Recoverychip
Thank you so much for choosing us and for your wonderful review, Philip! We're thrilled to hear that your coins arrived quickly with helpful text updates and that you're pleased with the excellent quality and consistent sizing. Your satisfaction means everything to us!
Coin
The communication was very poor you gave me back.My money without telling me that you didn't have the coin days later.And that put me in a pickled where I have to have a coin in four days
18 octobre 2025
Réponse de Recoverychip
Hi Louis, thank you for your feedback. We sincerely apologize for the poor communication regarding your coin refund. You're absolutely right that we should have informed you immediately when the item wasn't available rather than processing the refund without explanation. We understand this put you in a difficult position with your timeline needs. We've taken note of this communication gap and are working to improve our customer notification processes. If you need assistance finding an alternative coin solution, please don't hesitate to reach out to us directly. Thank you for giving us the opportunity to learn from this experience.
You Guys are Great!
I can easily and quickly restock our group's token supply. I can also rely on the quality of the coins.
You guys are great!
17 octobre 2025
Réponse de Recoverychip
Thank you so much for your kind words, Harry! We're delighted to hear that we make it easy for you to restock your group's token supply and that you can rely on our quality. Your support means the world to us, and we appreciate you!
I’m very satisfied
I’m very satisfied, there was a custom piece which I ordered for two different people with different dates and names. They made sure everything was right and that I was happy.
17 octobre 2025
Réponse de Recoverychip
Thank you so much for your wonderful review, Rootie! We're thrilled to hear that you're satisfied with your custom pieces. Making sure everything is perfect and that our customers are happy is our top priority. We truly appreciate your trust in us!
Beautiful! I loved the color and detail !!
Very easy to order, beautiful product! I was so happy that my 1 year coin came in time for me to present it to my son. He reached his one year clean anniversary! He loved it and it was perfect . thank you
3 octobre 2025
Réponse de Recoverychip
Thank you so much for your heartfelt review, Debbie! We're incredibly honored to have been a part of your son's one-year clean anniversary celebration - what a meaningful milestone! We're thrilled the coin arrived on time and that he loved it. Wishing your son continued strength and success on his journey!
Réponse de Recoverychip
Thank you so much for your kind review, Richard! We're delighted to hear that you were pleased with our prompt processing, delivery, and communication. Keeping our customers informed is important to us, and we truly appreciate your feedback!
Sent the wrong year
Requested a 52 year chip. Received a 56 year chip in a 52 year chip pouch. The chip is beautiful and well made though. Disappointed.
17 octobre 2025
Réponse de Recoverychip
We sincerely apologize for the mix-up with your order.
Thank you for bringing this to our attention. As soon as we received your feedback, we issued a full refund for your purchase—including shipping—and there is no need to return the item. We’re glad you found the chip beautiful and well made, but we understand how disappointing it is to receive the wrong year. Your satisfaction is very important to us, and we truly regret any inconvenience.
If there is anything else we can do for you, please contact us directly!
— John Gall, RecoveryChip.com
Quick Response
They are always quick getting the product out the door. I buy these for client "take aways" :)
17 octobre 2025
Réponse de Recoverychip
Thank you so much for your kind review, Jenn! We're thrilled to hear that we always get your products out quickly. It's wonderful to know that you choose our medallions for your client take-aways. We truly appreciate your continued support!
OUTSTANDING EXPERIENCE
IT WAS FAST-INFORMATIVE AND GREAT COMMUNICATION RIGHT UP TO DELIVERY
17 octobre 2025
Réponse de Recoverychip
Thank you so much for your outstanding review, Carol! We're thrilled to hear that you experienced fast, informative service with great communication throughout. Your satisfaction means everything to us, and we appreciate you taking the time to share!
Love the products and the service
5 octobre 2025
Réponse de Recoverychip
Thank you so much for your kind words, Kathy! We're delighted to hear that you love our products and service. Your continued support means the world to us, and we look forward to serving you again!
Réponse de Recoverychip
Thank you for your positive feedback, Paul! We're delighted to hear you're happy with the quality of the chips, the pricing, and the fast delivery. We appreciate your business and look forward to serving you again!
Réponse de Recoverychip
Thank you so much for your wonderful review, Sandra! We're thrilled to hear that you're pleased with our great prices, quality workmanship, and quick delivery. Your satisfaction means everything to us!
All around five star service and quality
It came in a good amount of time was really happy with the coin it's self, the resolve of getting it to me faster then planned. It was there when I got home and I am all around satisfied.
16 octobre 2025
Réponse de Recoverychip
Thank you so much for your wonderful review, Ryan! We're thrilled to hear that your coin arrived in good time and that you're happy with it. Your all-around satisfaction is exactly what we strive for, and we truly appreciate your kind words!
Réponse de Recoverychip
Thank you so much for your continued support, Erle! We're delighted to hear that you received great service as usual. Your loyalty means the world to us, and we look forward to serving you again!
On time, every time! And a great selection of product!
Shipped on time without hassle. Their products are quality and inspirational.
12 octobre 2025
Réponse de Recoverychip
Thank you so much for your wonderful review, John! We're thrilled to hear that your order shipped on time without hassle and that you appreciate the quality and inspirational nature of our products. Your support means everything to us!
The best customer service I've…
The best customer service I've encountered in a long time! A human (not AI bot!) helped me fix an error I made in the recipient's address, and offered help that went above and beyond. It was great!
16 octobre 2025
Réponse de Recoverychip
Thank you so much for your amazing review, Jennifer! We're delighted to hear that our team was able to help you fix the address error and go above and beyond. Providing exceptional human customer service is what we strive for, and we truly appreciate your kind words!
Easy to order
Easy to order, order shipped next day , arrived quickly. I was kept informed about every step of the process.
16 octobre 2025
Réponse de Recoverychip
Thank you so much for your wonderful review, Judy! We're thrilled to hear that our ordering process was easy and that you received your order quickly with updates at every step. Keeping our customers informed is important to us, and we truly appreciate your feedback!
Fast shipping
Fast shipping, I was amazed at how beautiful it was. Very high quality.
16 octobre 2025
Réponse de Recoverychip
Thank you so much for your kind review, Dan! We're thrilled to hear that you were amazed by the beauty and very high quality of your item. Your satisfaction means everything to us, and we appreciate you taking the time to share your experience!
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