NBB Recycled Furniture Avis 

836
•
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

After the sudden death of my son, his workmates wanted to club together to buy a memorial bench. I was not involved in the actual buying process, but I did choose what inscription would be on the bac... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service and product . I have purchased 2 benches for our garden for us and guests staying with us . Most people do not realize they are plastic .After having years of wooden b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great picnic tables and quality is great. Easy to order and speedy delivery. Arrived flat-packed and took some time assembling, but it was worth it. Instructions were clear. We are a small business an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good delivery time. Excellent customer service. I am chuffed to bits with my new recycled picnic bench. Very good quality, very sturdy plus no maintenance. It looks fabulous on my patio. Honestly, I... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de mobilier de jardin
  2. aussi dans
  3. Fourisseur de construction de jardin
  4. Jardin
  5. Magasin d'ameublement d'extérieur
  6. Magasin d'équipement et de meubles pour bars et restaurants

À propos de NBB Recycled Furniture

Écrit par l'entreprise

NBB Recycled Furniture

Écrit par l'entreprise

Made From 100% Recycled Plastic!
So far NBB Recycled Furniture have saved over 150 Million plastic bottles from landfill and being maintenance free, long lasting and guaranteed for up to 25 years.

FREE Delivery to Mainland UK

Order Online Today!

Order Online Today!
We understand that a lot of companies and schools require quotations before purchasing. We offer all customers free no-obligation quotations with full details including specification, colours available, total prices and any other applicable information.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

836 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,7

Tous les avis

(836)

116 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Easy to deal with

Easy to deal with. Have not assembled it yet but it looks substantial and a good finish. Like the idea of recycled plastic bottles. Helps the environment. As we are getting older the idea of maintenance free garden furniture appeals.

21 mai 2026
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Réponse de NBB Recycled Furniture

Thank you for your review, Michael. We truly appreciate your kind words and are delighted you found our service easy to deal with. We are confident you will love the furniture's quality and the benefits of recycled materials.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Really pleased with table of how sturdy…

Really pleased with table of how sturdy it is, it took a bit of putting together

20 mai 2026
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Réponse de NBB Recycled Furniture

We're so glad you're pleased with the table's sturdiness! We appreciate your feedback on assembly.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Satisfied Customer

Well packed on delivery. Clear instructions

19 mai 2026
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Réponse de NBB Recycled Furniture

We're glad to hear you found our packaging and instructions clear. Thank you for your feedback, Malcolm!

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Wonderfully delighted

Very easy website to navigate. Ordering was simple.
Delivery time was short, delivered with care at the time stated. Hubby had no trouble putting the bench together and we have used it loads during the hot weather.
We’ve had several positive comments about size and comfort. Both our small grandchildren are delighted that granny can sit in the middle next to both of them.

Although expensive we consider it an investment both for ourselves and for the planet. When we can afford it we shall be investing some more, probably chairs next time.

19 mai 2026
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Réponse de NBB Recycled Furniture

We are so pleased to hear you found our website easy to navigate and that your ordering experience was simple. It's wonderful to know the bench arrived quickly and was enjoyed by your family, especially your grandchildren. We appreciate your kind words and look forward to assisting you with future investments.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 4 sur 5 étoiles

Excellent sturdy picnic table delivered…


Excellent sturdy picnic table delivered promptly. Only dropped a star as delivered without instructions, tools and screws but then these were sent by overnight courier by the next day, thank you.

19 mai 2026
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Réponse de NBB Recycled Furniture

We are so glad you are happy with the sturdy bench, Simon! We apologise for the missing parts initially and appreciate your understanding as we promptly corrected that.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

The bench is of excellent quality

The bench is of excellent quality, even the dog loves it for watching the world go by. It arrived on time and the driver very kindly put it inside the gate for me as I was unable to move it on my own.

18 mai 2026
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Réponse de NBB Recycled Furniture

We're so glad to hear you're enjoying the bench and that our driver was helpful! It's wonderful that even your dog loves it. Thank you for your kind words, Jane.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Cricket Club Furniture

We purchased a large quantity of recycled furniture from NBB. The customer service was excellent from start to finish. Chris Maton dealt with the order, and provided the product knowledge we required. The benches and picnic benches we purchased for our cricket club were of fantastic quality. We will definitely return in the future.

7 mai 2026
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Réponse de NBB Recycled Furniture

We are so pleased to hear you had such a positive experience with your recent recycled furniture purchase. We are glad our team provided excellent service and product knowledge. We appreciate your kind words about the quality of the benches and picnic benches for your cricket club, and we look forward to welcoming you back, Richard.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Very happy!

I want to begin by saying I’m over the moon with our new table. I had a hard time choosing what colour so I used the chat service on the website and the customer service I received was excellent and I had samples of the colours sent in the post. I didn’t wait for these to arrive as I was eager to order.

I placed my order on a Saturday and received a phone call on Tuesday arranging delivery on Wednesday. Delivery was straightforward, delivered on a wooden pallet. Assembly was fairly straightforward, the table is very heavy so definitely needs 2 people to assemble. It’s a solid table and can tell it’s going to last many years with next to no maintenance.

My only complaint is that because it’s recycled plastic the colours are never going to be the same however there are a couple of planks on our table that are very different to the rest. You’ll see these on the photo but I don’t think it’s going to bother us much. Some of the edges of the table are slightly rough too so I need to sand them down.
Other than that we are extremely happy and can’t wait to use it for many years.

13 mai 2026
Avis spontané
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Réponse de NBB Recycled Furniture

Thank you for your review, Lauren. We are delighted to hear how pleased you are with your new table and the excellent service you received from our chat team. It's wonderful to know you appreciate its solidity and durability. We acknowledge your feedback regarding the colour variations and rough edges, and we appreciate you bringing these details to our attention. We are so glad you are happy with your purchase overall and look forward to it serving you well for many years.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Fantastic communication

Fantastic communication. Quick delivery of 6 benches and quality product. Will be ordering more, thank you.
Long Valley Social Club

13 mai 2026
Avis spontané
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Réponse de NBB Recycled Furniture

We're so happy to hear you appreciate our communication, quick delivery, and product quality. We look forward to your next order, Luke!

Kind Regards,
RecycledFurniture Customer Service Team

Noté 3 sur 5 étoiles

Poor delivery service

The ordering process was great but the delivery dd not live up to expectation. I was advised that the dispatch note would go out the next day and the items would arrive about 2 to 3 days after that. 1 week later i had to chase and was advised they would be delivered the next morning. Mid afternoon i received an email saying they were due to be delivered but did not confirm delivery date.

7 mai 2026
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Réponse de NBB Recycled Furniture

We appreciate you sharing your experience, Rob. We are concerned to hear about the delivery issues you encountered after a smooth ordering process. Your details have been passed to our sales team to investigate this further, and we will be in contact with you soon to resolve.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Good communication

Good communication, well-priced and good quality items, quick delivery. Very easy purchase and a missing item rectified immediately.

7 mai 2026
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Réponse de NBB Recycled Furniture

We're so glad you had such a positive experience with us! We appreciate your kind words about our communication, quality, and quick delivery.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Quality product

Quality product, quick service and very happy with the finished picnic table.

5 mai 2026
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Réponse de NBB Recycled Furniture

We're happy to hear that you are very pleased with the picnic table's quality and our prompt service. Thank you for sharing your positive experience, Kev!

Kind Regards,
RecycledFurniture Customer Service Team

Noté 3 sur 5 étoiles

Lovely picnic bench...but not the best experience !

Easy to order, but then silence, no update or delivery date given until I called to chase, wasn't booked in, staff did help resolve the problem, took about a week for delivery. Poorly packaged in cling film so corner bashed a bit, delivery driver called to say he had no delivery address could I text it to him ! instructions to make up bench poor, but once made up its is sturdy and looks good, would I use this company again probably not

29 avril 2026
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Réponse de NBB Recycled Furniture

Thank you for taking the time to leave your feedback, Angela. We’re very sorry to hear about the frustrations you experienced with your order.

While we’re pleased to hear that you are happy with the picnic bench itself and that our staff were able to assist in resolving the delivery issue, we completely appreciate that the overall experience fell below expectations. The lack of communication, delivery delays, packaging concerns and issues with the delivery details are certainly not the level of service we would normally aim to provide.
Please be assured that our team are currently looking into this internally, and we are highlighting the issues raised with both our dispatch team and courier partners to help prevent this from happening again. A member of our team will also be in contact with you shortly to discuss this further.

We sincerely apologise again for the inconvenience caused and appreciate you bringing these matters to our attention.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Good

Good, sturdy product. Fairly easy to put together although the instructions were a little ambiguous. Quick service and delivered when you said it would be. Fab service

28 avril 2026
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Réponse de NBB Recycled Furniture

We're happy to hear that you find our product sturdy and that assembly was fairly easy! We appreciate your feedback regarding the instructions and are glad the delivery met your expectations. Thank you for your review, Cate!

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

This was my second order

This was my second order, excellent service again. Prompt efficient service. Excellent products just need you to make a bigger table to go either the 3 seater bench

27 avril 2026
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Réponse de NBB Recycled Furniture

We're happy to hear that you find our service prompt and efficient again! We appreciate your suggestion for a bigger table to match the three-seater bench. Thank you for your feedback.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

An excellent product and delivery time…

An excellent product and delivery time top noch

1 mai 2026
Avis spontané
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Réponse de NBB Recycled Furniture

We're happy to hear that you had an excellent experience with our product and delivery. Thank you for your positive feedback!

Kind Regards,
RecycledFurniture Customer Service Team

Noté 1 sur 5 étoiles

Disappointed

Miscommunication. Item dispatched did not match what was ordered (after talking direct to the sales team). Item rejected before delivery. Still no refund.
Unacceptable.

23 avril 2026
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Réponse de NBB Recycled Furniture

We regret that the incorrect item was dispatched and that you're awaiting a refund, Gordon. Our team had reached out via email 2 days ago to apologise for this confusion and advise that they had arranged for the item to be returned for a full refund, which can take 2-3 working days. We are sorry again for any frustration this may have caused.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles
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Réponse de NBB Recycled Furniture

We're happy to hear that you had a great experience with our communication and product. Thank you for your positive feedback, Sue!

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Very pleased with our new picnic table

Very pleased with all aspects of the ordering, fast delivery, quality and customer service.

22 avril 2026
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Réponse de NBB Recycled Furniture

We're happy to hear that you're very pleased with your ordering experience, the fast delivery, the quality, and our customer service. Thank you for your feedback, Martin!

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Good quality 100% recycled garden table

This is a quality product and good value for money. I love that it is 100% recycled plastic and am happy to pay a little more for quality and environmental credentials.
Delivery was good with only a short lead time and the product was extremely well packaged and protected. We already have a garden bench from this company and so we knew it was going to be good.

21 avril 2026
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Réponse de NBB Recycled Furniture

We're happy you find our product a good value and appreciate its recycled nature. It's great to know the delivery and packaging met your expectations. Thank you for your continued support, Marian!

Kind Regards,
RecycledFurniture Customer Service Team

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