NBB Recycled Furniture Avis 

836
•
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

After the sudden death of my son, his workmates wanted to club together to buy a memorial bench. I was not involved in the actual buying process, but I did choose what inscription would be on the bac... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service and product . I have purchased 2 benches for our garden for us and guests staying with us . Most people do not realize they are plastic .After having years of wooden b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great picnic tables and quality is great. Easy to order and speedy delivery. Arrived flat-packed and took some time assembling, but it was worth it. Instructions were clear. We are a small business an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good delivery time. Excellent customer service. I am chuffed to bits with my new recycled picnic bench. Very good quality, very sturdy plus no maintenance. It looks fabulous on my patio. Honestly, I... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de mobilier de jardin
  2. aussi dans
  3. Fourisseur de construction de jardin
  4. Jardin
  5. Magasin d'ameublement d'extérieur
  6. Magasin d'équipement et de meubles pour bars et restaurants

À propos de NBB Recycled Furniture

Écrit par l'entreprise

NBB Recycled Furniture

Écrit par l'entreprise

Made From 100% Recycled Plastic!
So far NBB Recycled Furniture have saved over 150 Million plastic bottles from landfill and being maintenance free, long lasting and guaranteed for up to 25 years.

FREE Delivery to Mainland UK

Order Online Today!

Order Online Today!
We understand that a lot of companies and schools require quotations before purchasing. We offer all customers free no-obligation quotations with full details including specification, colours available, total prices and any other applicable information.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

836 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,7

Tous les avis

(836)

116 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Adult picnic bench

Great company to deal with, a truly exceptional product, really robust, easy to put together. Speedy delivery too.

16 juin 2026
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Réponse de NBB Recycled Furniture

Thank you for your fantastic review.

We're thrilled to hear that you found us great to deal with and that you're so pleased with the product.

We're also glad the speedy delivery helped complete the experience. Thank you for your support, and we hope to see you again in the future.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Great service, both delivery & customer.

Great service, Gemma really helpful, Bench delivered withing days, top quality, easy to assemble.

15 juin 2026
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Réponse de NBB Recycled Furniture

Thank you for your wonderful review, Paul.

We're delighted to hear that Gemma was so helpful and that your bench was delivered within just a few days.

We'll be sure to pass your kind comments on to Gemma. Thank you for choosing us, and we hope you enjoy your new bench for many years to come.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Great product

Great product, arrived quickly.

12 juin 2026
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Réponse de NBB Recycled Furniture

Thank you for your review, Diamon.

We're delighted to hear that you're pleased with the product and that your order arrived quickly. Providing quality products with a fast and reliable service is what we strive for, so it's great to know we've met your expectations.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

The order was very quickly dealt with…

The order was very quickly dealt with and even though the wrong item was dispatched it was sorted with no fuss.

10 juin 2026
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Réponse de NBB Recycled Furniture

Thank you for your review, Neil.

We're pleased to hear that your order was processed quickly and that our team was able to resolve the dispatch error without any hassle. While we're sorry that the wrong item was initially sent, it's great to know that the issue was sorted promptly and to your satisfaction.

Thank you for your understanding and for choosing NBB Recycled Furniture.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Great packaging and delivery.

Great packaging and delivery.
Superb bench very strong , easy assemble and looks fabulous besides my mothers grave , thank you

11 juin 2026
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Réponse de NBB Recycled Furniture

Thank you so much for your kind words, Julie. We're delighted to hear that the bench arrived safely, was easy to assemble, and looks beautiful beside your mother's grave. It means a great deal to us that it provides a special place for remembrance. Thank you for taking the time to share your feedback.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Very robust product.

Nice product, very heavy and looks like it will last well beyond the 25 year guarantee period. No need to fix to floor due to the heavy weight. Delivery was quick and pain free. Easy to put together but perhaps instructions could be a little more detailed as our handyman had to think it through and he doesn't usually blink before getting started.

3 juin 2026
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Réponse de NBB Recycled Furniture

We are so pleased to hear you are happy with the product's quality and the quick delivery. We appreciate your feedback regarding the instructions and will certainly consider making them more detailed for future customers. Thank you for your kind words, Malcolm!

Kind Regards,
RecycledFurniture Customer Service Team

Noté 4 sur 5 étoiles

We were delighted with the product

We were delighted with the product. The delivery service was an issue, with the company only offering curbside drop off.

3 juin 2026
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Réponse de NBB Recycled Furniture

We're glad you enjoyed the product! We acknowledge your feedback regarding the delivery service and will consider it for future improvements.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Delivery was prompt and the flat pack…

Delivery was prompt and the flat pack seat was easy to assemble.

2 juin 2026
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Réponse de NBB Recycled Furniture

We're so glad the delivery was prompt and assembly was easy for you. Thank you for your kind words!

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

From start to finish

From start to finish, job well done.

2 juin 2026
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Réponse de NBB Recycled Furniture

We're happy to hear that our work met your expectations. Thank you for your kind words, Hugh.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Responsive to emails

Responsive to emails. Prompt delivery and good communication

29 mai 2026
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Réponse de NBB Recycled Furniture

We're happy to hear you had a positive experience with our communication and delivery. Thank you for your kind words, Lynnette!

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Very good service and excellent product…

Very good service and excellent product (3 seater bench)

29 mai 2026
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Réponse de NBB Recycled Furniture

We're so glad you enjoyed our service and the excellent 3-seater bench. Thank you for your kind words!

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Best picnic bench in the World!

I ordered a recycled picnic bench with backing support and was told the item would take 4-6 weeks to manufacture. After a week the wonderful news broke that it was already ready for delivery. I have been impressed with how well organised and good of a service this company can provide. I am so grateful.

2 juin 2026
Avis spontané
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Réponse de NBB Recycled Furniture

We are so glad to hear you are impressed with our service and the quick delivery of your recycled picnic bench. Your kind words are truly appreciated.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Efficient and fast ordering and…

Efficient and fast ordering and delivery. We ordered New Teak colour and my husband was convinced I'd been sent wood by mistake. I'm recommending your company to friends.

28 mai 2026
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Réponse de NBB Recycled Furniture

We're so glad you appreciated our efficient service and the New Teak colour! It's wonderful to hear your husband was impressed. Thank you for recommending us, Kath.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Good quick delivery

Good quick delivery.
Good quality product.

28 mai 2026
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Réponse de NBB Recycled Furniture

We are so glad you enjoyed our product and fast delivery, Isobel.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 4 sur 5 étoiles

Assembly instructions could be better…

Assembly instructions could be better very cheap paper sheets only in black and white!

27 mai 2026
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Réponse de NBB Recycled Furniture

We appreciate your feedback regarding the assembly instructions. We are always looking for ways to improve our documentation.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Great sturdy furniture

This is the second 2m long picnic bench I have bought from NBB. First one is still going strong out in my front garden after 7 years. 2nd one is for my back garden after a cheap wooden one finally gave up! I highly recommend this very sturdy furniture, its well worth the extra price over wooden ones. Very easy to assemble and extremely easy to keep clean too. The bolt connections they provide are actually better than my first bench I bought.
I have had many neighbours ask where I got my first one, so I would show them the small green and white NBB badge on the side of my first bench, but my 2nd bench did not have this badge. Maybe missing out on free advertising NBB?🤣.
I very much like that this furniture is made from recycled plastic and is the main reason for my 2nd purchase. However, one other minor niggle was my new bench came partially built on a wooden pallet which included a spare strip of grey and black recycled plastic panel. This seemed to be a considerable amount of waste as they are no use to me and a waste of all the energy used to manufacture these. Surely NBB could use some cheaper packing materials to send products.

27 mai 2026
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Réponse de NBB Recycled Furniture

We are so pleased to hear you are enjoying your second picnic bench and that our furniture continues to impress you with its sturdiness and ease of maintenance! We truly appreciate your loyalty and your kind words about our products, Neil.

We also appreciate your valuable feedback regarding the missing badge and the packaging. We are always looking for ways to improve, and your comments about the potential for free advertising and more efficient packing materials are very helpful. We are committed to sustainability, and we will certainly review our packaging processes to minimise waste. Thank you for highlighting these points.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 4 sur 5 étoiles

Excellent product but assembly instructions could be improved

The product was delivered on time. This is an excellent product that was basically straightforward to assemble. I deducted one star for 2 reasons. Firstly the assembly instructions were not totally clear. There are 2 chair right sides but they are not identical. Same is true for the and 2 chair left sides. You need to assemble them so that the fixings to join to the triangular table are on the exterior of each chair. Secondly there are pre drilled pilot holes underneath to secure the seats into the chairs. These pilot holes did not line up with the holes. I had to drill new pilot holes.
The end result however is fantastic. Looks great and is very sturdy,

27 mai 2026
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Réponse de NBB Recycled Furniture

We appreciate you taking the time to share your detailed feedback regarding your recent purchase, Mark. We are pleased to hear that the product was delivered on time and that you find the end result fantastic, sturdy, and great-looking. We sincerely regret that the assembly instructions were not entirely clear, especially concerning the chair sides and the pre-drilled pilot holes for the seats. Your comments about the instructions and the pilot holes are very valuable, and we will certainly review these aspects to improve our product and assembly experience for future customers.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Quick turnaround

Quick turnaround, quick delivery and great product.
Highly recommend

26 mai 2026
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Réponse de NBB Recycled Furniture

We're so glad you enjoyed our quick service and product. Thank you for your kind recommendation, Alison!

Kind Regards,
RecycledFurniture Customer Service Team

Noté 4 sur 5 étoiles

It was delivered on time

It was delivered on time, delivery driver didn’t look too happy as he was asked to bring it into the back garden, but otherwise it was ok.
Putting it together wasn’t brilliant, instructions were not that clear to me. The support structure/legs did not work out per instructions, so we had to put them on independently.

26 mai 2026
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Réponse de NBB Recycled Furniture

We appreciate your feedback regarding the delivery and assembly, Ian. We are sorry the instructions were unclear and caused difficulty with the support structure. We have noted your feedback to review and are always working to improve our products and services. Thank you for taking the time to share your experience with us.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Putchased an outdoor garden table with…

Putchased an outdoor garden table with parasol. Parasol was damaged in transit and replacement was arranged promptly free of charge. No complaints about quality of service and rapid response

22 mai 2026
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Réponse de NBB Recycled Furniture

We're so glad to hear we could promptly resolve the issue with your parasol. Your satisfaction with our service is very important to us. Thank you for your kind feedback!

Kind Regards,
RecycledFurniture Customer Service Team

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