Trustworthy company! Bought outdoor camera, after 6months cam became defective. Contacted company and with no bullsh..t they replaced it. Original delivery was quick and so was replacement.... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Item was well packaged & speedily delivered with excellent communication when needed with a quick response.No issues at all with the purchase which is working perfectly up to now and was very straight... Voir plus
L'entreprise a répondu
Ordered an air tag, fast delivery, well package and clear concise instructions to get it working. Thanks for a great service. Reasonable price as well.
L'entreprise a répondu
Got me an Amazon Firestick Ethernet adapter and I must admit it works amazing! No more lagging when internet traffic is heavy. It didn’t arrive on time with no fault of theirs, but after I reached... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are an independent and trusted re-seller offering a wide variety of technological goods at reasonable prices.
Coordonnées de contact
Premier House, Harrow Lane, GU7 3LD, Godalming, Royaume-Uni
- 01483343188
- info@redrockuk.co.uk
- redrockuk.co.uk
4,7
Excellent
203 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse de Red Rock UK Ltd
Thank you for your kind words.
Great customer service
I ordered the wrong camera by mistake and the way that the seller helped me return it was excellent, great customer service.
29 octobre 2025
Avis spontané
Réponse de Red Rock UK Ltd
Thank you for sharing your experience! We’re so pleased our customer service team could make the return process smooth and hassle-free for you.
Hardware and Software
Hardware, software terrable you serious need to improve its quality to be more user friendly
6 novembre 2025
Avis spontané
Réponse de Red Rock UK Ltd
Thank you for sharing your feedback — we’re sorry to hear about your experience. To clarify, we’re an e‑commerce brand focused on selling products through platforms like eBay and Amazon and we don’t provide software services.
I'm unsure whether your comments were intended for another company also called Red Rock that offers hospitality software. If that’s not the case and this was meant for us, please feel free to reach out to us directly at our email info@redrockuk.co.uk and our customer service team will be glad to assist and work with you to resolve this.
Réponse de Red Rock UK Ltd
Thank you for your kind words! We’re thrilled to know you’re enjoying your purchase and that it offers great value while meeting your needs. Your support means a lot, and we look forward to welcoming you back again.
Ring doorbell
Ring doorbell, delivered on time & well packaged, all instructions included. Good communication throughout purchase and delivery updates. Fully recomend Red Rock as a trusted business.
6 novembre 2025
Avis spontané
Réponse de Red Rock UK Ltd
We’re pleased to hear your Ring doorbell arrived on time, safely packaged, and with everything included. It’s great to know our communication and updates made the process smooth for you.
Excellent Purchase Experience
I’m very happy with my purchase of the Sync Module 2. The price was great — definitely one of the best deals I found online. Delivery was quick and right on time, which I really appreciated. The seller’s communication was also excellent — friendly, responsive, and kept me updated throughout the process. The product arrived well packaged and works perfectly. Highly recommend both the item and the seller!
5 novembre 2025
Avis spontané
Réponse de Red Rock UK Ltd
We’re delighted to hear you’re happy with your Sync Module and that the price, delivery, and communication all met your expectations.
Five stars
Smooth transaction, fast postage, great value. 2 pairs of earphones and I'd fully recommend them
5 novembre 2025
Avis spontané
Réponse de Red Rock UK Ltd
Thanks so much for your feedback! We’re glad the earphones were great value and arrived quickly. Your recommendation means a lot!
Very accurate description of fire stick…
Very accurate description of fire stick very fast delivery. Will certainly use again.
5 novembre 2025
Avis spontané
Réponse de Red Rock UK Ltd
Thanks for your feedback! We’re glad the Fire Stick arrived quickly and matched the description — accuracy is something we take very seriously. We appreciate your support!
Réponse de Red Rock UK Ltd
Thanks for your kind words, we're glad to hear you were pleased with the service provided.
Really fast delivery
Really fast delivery. Love that I can track order. Excellent prices really great site
5 novembre 2025
Avis spontané
Réponse de Red Rock UK Ltd
Thanks so much for your review! Glad the delivery was quick and the order tracking helped. We think it's especially useful to let our buyers know exactly when their item will arrive. Great to hear you found excellent value — we appreciate your support!
Google watch
First rate seller I ordered and received watch in 2days watch is like new im very pleased with it thanks
5 novembre 2025
Avis spontané
Réponse de Red Rock UK Ltd
Thank you for your feedback! We’re glad to hear the watch got to you so quickly. Our free postage typically arrives within 2 working days which we think is a brilliant option for quick postage. We're glad to hear that the watch arrived in an excellent condition.
Excellent service
Royal Mail were very slow to scan in the product for delivery and I was concerned something had gone wrong. I messaged Red Rock and they responded within about 30 mins with a reassuring email that all was ok and that they had also noticed issues with royal mails slow service. The thermostat E arrived and what I liked is that it is completely sealed, so is clearly brand new. And that is where my review finishes as this is a review of the sellers service and not of the product. From my experience I would use them again, especially if they keep offering excellent prices.
3 novembre 2025
Avis spontané
Réponse de Red Rock UK Ltd
Thank you for sharing your experience! We’re glad our team could reassure you quickly and that your thermostat arrived sealed and brand new. Typically our service arrives within 2 working days so I'm sorry to see your order was delayed on this occasion with the courier but we appreciate your recognition of our service and pricing, and we look forward to welcoming you back again.
Blink camera
Just purchased a blink outdoor camera , excellent condition and delivery was 2 days ,really impressed with this company and would highly recommend and would order from this company again.
3 novembre 2025
Avis spontané
Réponse de Red Rock UK Ltd
Thank you for your great feedback! We’re glad the Blink Outdoor Camera arrived quickly and in excellent condition. It’s wonderful to hear you’re impressed with our service — your recommendation means a lot to us.
Item arrived quickly and wel packaged
Item arrived quickly and well packaged. It was easy to install and seems to be working fine. Also it was reasonably priced 🙂
31 octobre 2025
Avis spontané
Réponse de Red Rock UK Ltd
Thanks for your feedback! We’re glad the item arrived quickly, was easy to set up, and is working well. Great to hear you found it at a good price too — we really appreciate your kind words.
Réponse de Red Rock UK Ltd
This is excellent to hear and exactly what we strive for. Thank you for sharing your feedback.
Réponse de Red Rock UK Ltd
Thank you so much for your kind feedback - we appreciate your support.
Réponse de Red Rock UK Ltd
Thanks for your feedback! Great to hear the Blink camera is working well and was easy to set up. We appreciate your support!
Réponse de Red Rock UK Ltd
Fast shipping and the item being spot‑on is exactly what we like to hear. Thanks for choosing us!
Ring, Ring... It's the Sound of a Dead Battery
Look, I'm all for a good deal, but "like new" is a phrase that apparently has a different meaning to some companies. It seems their definition of "refurbished" is less "restored to a state of near-perfection" and more "I gave it a quick wipe with a damp cloth."
You'd think a company that "checked" and "refurbished" a Ring Doorbell battery would, at a minimum, ensure it could hold a charge for more than 129 days, and 4 charge cycles. That's not a refurbished battery; that's a paperweight that briefly worked.
It's not about the money. It's about the principle. You're not just a customer to them; you're a lesson in how not to run a business. This company's customer service model is a masterclass in how to turn a minor issue into a chargeback situation.
I'd suggest giving this company a wide berth. As for the doorbell, you might have better luck powering it with a few copper pennies and a potato.
11 juillet 2025
Avis spontané
Réponse de Red Rock UK Ltd
We’re sorry to hear about your experience and appreciate you taking the time to share such detailed feedback. “Like new” and “refurbished” should absolutely mean a product is restored to a reliable standard and we’re sorry to hear that the battery didn’t meet your expectations — that’s not the standard we aim to uphold. All of our refurbished Ring products are restored by approved refurbishers, and we’ve sold thousands with a strong track record of customer satisfaction.
We take pride in offering a 12-month warranty on every refurbished item, precisely so that if something doesn’t perform as it should, you’re fully covered. We’d be happy to arrange a replacement or assist with a return under that warranty to make sure you’re not left with a product that doesn’t serve its purpose. Please feel free to email us at info@redrockuk.co.uk and we can help you further.
Prodotto già usato
Mi hanno inviato una tecamera ring usata..era senza confezione originale ma in una busta con plastica protettiva con le bolle,mancavano le viti di fissaggio con tasselli che di solito vengono forniti con queste telecamere (,ne ho acquistate altre cinque nuove , naturalmente non da loro ,so bene cosa contiene una confezione.....)
Mancavano anche adesivi e altre cose.
Dopo una mail si sono comunque subito proposti di fare il reso e me ne avrebbero "rispedita una nuova'. Questa è la conferma che nuova non era .
bene per essersi proposti a risolvere ...ma male perché comunque ci hanno provato.
Sicuro è che nei prossimi acquisti se vedo loro come venditori non comprerò
27 septembre 2025
Avis spontané
Réponse de Red Rock UK Ltd
Thank you for your feedback. Just to clarify, the Ring camera you purchased was listed as an open boxed item so would not be considered to be new. I can see from our message exchange that a screw was missing from the device. We appreciate that you were rightly expecting the device to come with full accessories and unfortunately on this occasion that was not the case and we're sorry for the oversight.
We appreciate you reaching out so we could offer a replacement, and I'll pass these concerns to our prep team to review our process to make sure open‑boxed items are complete going forward.
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