Ordered quality control solution for BM monitor x2 that was 4months ago. I have contacted them on the first email they replied saying it was a stock issue. I’ve emailed them numerous times times now a... Voir plus
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We ordered emergency supplies Thursday afternoon ready for our team the next day. They took care of everything we said what we need only took ten minutes they confirmed that it was available really r... Voir plus
L'entreprise a répondu
Ordered from Reflex Medical on Thursday and received the order the next day. The team kept me updated through each stage of the order. I've bought from Reflex numerous times now and have been very imp... Voir plus
L'entreprise a répondu
Loved the sticker knowing exactly who packed my package. The personal touch and care taken in providing my items was so nice. Got extra little message and treat for Christmas from the company. Items w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel médical
- aussi dans
- Fabricant de matériel médical
- Fournisseur d'équpement médical
- Grossiste en produits pharmaceutiques
- Matériel et équipement d'hôpital
Écrit par l'entreprise
Reflex Medical Limited is a leading global supplier of prehospital care consumables and equipment, based in Somerset in the South West of the United Kingdom. Alongside providing the best first aid kits, our range encompasses pre-hospital care equipment for first responders through to paramedics. Our extremely popular range of pre-kitted FREC kit bags for FREC 3 and FREC 4 qualified staff have become an industry standard and are some of our most well known products. We work closely with private ambulance companies and event medical providers to ensure they are ready to respond all year round. Established in 2019, at Reflex Medical we pride ourselves on being a provider you can trust. Customer service is our top priority and our team are there to support you whatever your enquiry. Our unique relationship with manufacturers and distributors means we can work to provide the perfect solution, whatever your situation.
Coordonnées de contact
Old Mills, Maidan , BS39 7SW, Paulton , Royaume-Uni
- 08008620344
- Hello@reflexmedical.co.uk
- reflexmedical.co.uk
4,5
Excellent
718 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Products as described
Products as described , ordering easy, swift delivery.Packaging very damaged when arrived, box ripped and squashed . Luckily products were not damaged
20 mars 2023
Réponse de Reflex Medical
Thank you for taking the time to leave us a review! I do apologise that your parcel arrived damaged. Would it be possible to send over some photos to lily@reflexmedical.co.uk, we can then have a look and keep this in on record. We appreciate all feedback, thank you :)
Disappointing
Quality products listed. Fast delivery. Unfortunately, not all items delivered will be the items as shown/listed/ordered (some replaced, as cited in the small print as 'using up end of other inferior stock', and some simply replaced without information).
Disappointing and unacceptable level of service as a consequence, when specific items are ordered only to have the majority replaced. This may be a temporary issue as supplies are used up but it shows a complete lack of customer care and requirements, and (even if included at the very end of a listing) a lack 'transparency'.
I shall not be ordering from them again.
In addition (see response) listing items under a photo and description and then sending cheaper and lower quality items (for the same price) and excusing it as an 'oversight'.
20 mars 2023
Réponse de Reflex Medical
Hello, please accept my apologies for the unsatisfactory service you have received. We carefully choose our range to offer value for money, unfortunately it seems that we have not updated our pictures online to reflect this. As this has now been brought to our attention we will take action to resolve this. Please do get in touch if there is anything at all we can do to help or if you have any questions at lily@reflexmedical.co.uk
We hope to have the opportunity to provide you our best quality products and service in the future. Thank you.
Everything from ordering products to…
Everything from ordering products to delivery super. Highly recommend thanks
17 mars 2023
Réponse de Reflex Medical
Thank you for taking the time to leave us a five-star review:)
Fast Delivery, Great Service
Ordered a few small items late in the day; they arrived via FedEx very quickly. Can't ask for much more!
17 mars 2023
Réponse de Reflex Medical
Thank you for taking the time to leave us a five-star review!:)
Superb Service!
Ordered from Reflex Medical on Thursday and received the order the next day. The team kept me updated through each stage of the order. I've bought from Reflex numerous times now and have been very impressed with both the service and quality of products available.
17 mars 2023
Réponse de Reflex Medical
Thank you for taking the time to leave us a five-star review! We look forward to your next order :)
All went well
17 mars 2023
Réponse de Reflex Medical
Thank you for taking the time to leave us a five-star review!:)
Réponse de Reflex Medical
Thank you for taking the time to leave us a five-star review:)
Spot on service!
9 mars 2023
Réponse de Reflex Medical
Thank you for taking the time to leave us a five-star review:)
Products arrived within a few days in…
Products arrived within a few days in good condition.
9 mars 2023
Réponse de Reflex Medical
Thank you for taking the time to leave us a five-star review:)
Easy to order
Easy to order, fast delivery. Haven't had an emergency yet to test the emergency medical kit ordered, but products look good quality, well packaged in sterile containers. No complaints.
2 mars 2023
Réponse de Reflex Medical
Thank you for taking the time to leave us a five-star review:) we hope you never have to use the equipment but we always make sure our customers receive the best quality if the situation was to occur!
A very good service
A very good service, well described and instantly despatched. Thank you
27 février 2023
Réponse de Reflex Medical
Thank you for taking the time to leave us a five-star review:)
Réponse de Reflex Medical
Thank you for taking the time to leave us a five-star review:)
Had exactly what I wanted
Had exactly what I wanted, dispatched swiftly, and delivered quickly. We'll packaged.
24 février 2023
Réponse de Reflex Medical
Thank you for taking the time to leave us a five-star review:)
Quick response
Quick response, fast and secure delivery, very reasonable free delivery policy, great purchasing experience, will definitely come back again.
26 février 2023
Réponse de Reflex Medical
Thank you for taking the time to leave us a five-star review :)
We ordered emergency supplies Thursday…
We ordered emergency supplies Thursday afternoon ready for our team the next day. They took care of everything we said what we need only took ten minutes they confirmed that it was available really responsive through this email conversation.
Next day we received our order nice and early superbly packed and everything had long expiry dates some company’s send out short dated items but reflex never do this. We have now made Reflex our chosen supplier for all consumables. Cannot recommend enough.
23 février 2023
Avis spontané
Réponse de Reflex Medical
Thank you for taking the time to leave us a five-star review, super pleased to hear you have been happy with our service:) Please do get in touch if there is anything we can do to help!
Excellent service.
Excellent service.
Several emails were sent after I placed the order allowing me to know exactly where my shipment was and when it would be delivered.
Very quick service.
19 février 2023
Réponse de Reflex Medical
Thank you for taking the time to leave us a five-star review :)
Prices very competitive and the service…
Prices very competitive and the service was excellent
19 février 2023
Réponse de Reflex Medical
Thank you for taking the time to leave us a five-star review :)
Rapid next day delivery
12 février 2023
Réponse de Reflex Medical
Thank you for taking the time to leave us a five-star review :)
Amazing service and prompt delivery
13 février 2023
Réponse de Reflex Medical
Thank you for taking the time to leave us a five-star review :)
The whole process was easy and quick
The whole process was easy and quick. So far, the product is of good quality.
6 février 2023
Réponse de Reflex Medical
Thank you for taking the time to leave us a five-star review :)
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