The whole process of our small international move went very smoothly, and was facilitated by friendly, helpful and knowledgeable staff. Our belongings arrived on schedule and undamaged. Would highly r... Voir plus
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The whole process of our small international move went very smoothly, and was facilitated by friendly, helpful and knowledgeable staff. Our belongings arrived on schedule and undamaged. Would highly r... Voir plus
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Thank you Removals (Richard and Debbie!) for making our moving experience less painful. The communication was very fast, efficient and pleasant, all the information was clear, and most importantly al... Voir plus
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Brilliant communication, clear and concise. Very helpful in all queries, making us feel in safe hands. Packing was efficient and careful by friendly and professional staff, so also delivery. Only wish... Voir plus
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From the first moment of contact I felt I had chosen the correect people for my move. I was moving stuff from the UK to Thailand. Removals .co.uk made everything so easy, basically they did everything... Voir plus
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Removals.co.uk offers a full range of removal and shipping services covering the UK, Europe and internationally.
Unit I Riverside Ind Est, Atherstone St, Fazeley, B78 3RW, Tamworth, Royaume-Uni
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Brilliant communication, clear and concise. Very helpful in all queries, making us feel in safe hands. Packing was efficient and careful by friendly and professional staff, so also delivery. Only wish the excellent communication would have carried on after the collection, and been updated re the whereabouts of our stuff, and earlier notice about timing of delivery, also a couple of our things were broken due to not clearly labelling fragile content of boxes. Nevertheless, highly recommend; overall excellent service and professional staff.

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The whole process of our small international move went very smoothly, and was facilitated by friendly, helpful and knowledgeable staff. Our belongings arrived on schedule and undamaged. Would highly recommend Removals.co.uk.

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Thank you Removals (Richard and Debbie!) for making our moving experience less painful. The communication was very fast, efficient and pleasant, all the information was clear, and most importantly all our things arrived intact, in perfect condition. I was very worried about the whole thing, as moving countries is a big deal, but everything went smoothly. Thank you!

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Great service the team worked hard to accommodate and remove any stress!

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From start to finish we had the best service possible.
Supportive ,kind ,helpful.
We couldn’t have asked for more and would recommend them to anyone who wants efficient service.

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From the first moment of contact I felt I had chosen the correect people for my move. I was moving stuff from the UK to Thailand. Removals .co.uk made everything so easy, basically they did everything other than pack the boxes and even then they did repack some things ( e.g TV) in a crate. Debie was my point of contact and answered al my questions . They Organised evertything from collection to delivery in Thailand with the Thai import company (United relocationsthailand) who were also very good. Thankyou to all involved I would rate this company as a 10/10.

Réponse de www.Removals.co.uk
I recently engaged in the services of removals.co.uk for my move and could not be happier
The crew turned up on time and nothing was to much trouble for them. I opted for the packaging service as I was worried about my fragile items but everything that was collected was delivered in the same condition. Debbie in operations was also very helpful in guiding u through the paperwork as this was a big job and I honestly didn't know where to start but that was all dealt with efficiently. Would highly recommend as moving house is stressful enough but this was made so much easier with their help
Thank you for all your help

Réponse de www.Removals.co.uk
⭐ 1 STAR — A DISASTROUS INTERNATIONAL MOVE FROM START TO FINISH
If I could give this company zero stars, I would.
I have moved internationally before, but I have never experienced anything remotely comparable to this. What should have been a professional, carefully managed international relocation turned into an extremely stressful and costly nightmare.
From the beginning, there were problems.
I was hit with approximately £1,000 in additional charges at collection, including charges that I strongly dispute. I was told one charge was because a van could not park at the collection address. Yet when my belongings were eventually delivered, a van of the same size was able to park outside without any problem whatsoever.
I was also charged on the basis that the storage facility had supposedly not authorised access. I have both written and verbal confirmation from the storage manager that access had been authorised and that the movers had been told to proceed.
So where exactly did these additional charges come from?
Then came the real disaster: my belongings arrived.
At collection, the company itself provided me with photographs showing our possessions in good condition. The boxes were intact and the belongings were documented as being in good order.
When they arrived in the UK, it was a completely different story.
Virtually everything was damaged.
Boxes were crushed. Furniture was broken. Belongings were water-damaged and covered in mould. Items that had been perfectly usable when collected arrived damaged and, in some cases, completely ruined.
Even the delivery crew commented that it was the worst damage they had ever seen.
I submitted a detailed claim supported by photographs for 44 damaged items, with a total value of approximately £6,450.
And this is where my experience with the company became even more unacceptable.
After receiving my claim, the company subsequently claimed that the goods had supposedly already been damaged and mouldy when they were collected.
That position is extremely difficult to reconcile with the company’s own documentation: the company had previously sent me photographs showing the goods in good condition at collection.
Despite this, my claim was rejected, responsibility was placed entirely on the storage facility, and the company relied on a “limited liability” clause which resulted in an offer of just £40 for the entire loss.
Let that sink in.
Approximately £6,450 of damage claimed across 44 items, and the final offer was £40 in total.
After paying for an international full-container move, this is the level of service and accountability I experienced.
I am extremely disappointed by the way the entire matter was handled — not just because of the condition in which my belongings arrived, but because of the way my concerns and claim were dealt with afterwards.
My strongest advice to anyone considering this company: THINK VERY CAREFULLY.
Before collection, get every single charge, quotation, access arrangement and promise in writing.
Photograph and video absolutely everything.
Keep every email.
Keep every photograph they send you.
And most importantly, read the liability terms extremely carefully before signing anything. Do not assume that because you are paying for a full-container international removal service, you will automatically be adequately protected if your possessions are damaged.
My experience has left me with significant financial loss, damaged and ruined belongings, and an enormous amount of unnecessary stress.
Based on my personal experience, I would not use this company again and I would not recommend them to anyone looking for an international removal company.
For an international move, you are trusting a company with essentially your entire household and possessions. In my experience, that trust was seriously misplaced.

Réponse de www.Removals.co.uk
I used this company for an international move (USA to UK, full container load), and from start to finish it was the worst experience I have had with any company.
Extra charges at collection. I was charged roughly £1,000 in additional fees at pickup. One reason given was that a van could not park at the collection address — yet the same size van parked outside without any difficulty when my goods were delivered. Another was that the storage facility had not granted access — yet I hold written and verbal confirmation from the storage manager that access was authorised and they were told to go ahead. I dispute both charges.
They documented our goods as being in good condition. At collection the company sent me an email with photographs showing our belongings in good condition. The boxes were intact and the goods were in good order when they were collected.
The state they arrived in. On delivery, virtually every item was damaged — boxes crushed, furniture broken, and belongings water-damaged and mouldy. The delivery crew themselves told me it was the worst damage they had ever seen. In my view the goods had been thrown into the container rather than packed and stowed with any care.
They changed their account once I claimed. I submitted a fully itemised claim with photographs covering 44 damaged items, totalling around £6,450. Only after I submitted the claim did the company change its account and assert that the goods had already been damaged and mouldy at collection — directly contradicting the email and photographs it had sent me showing them in good condition. The claim was refused, the blame placed entirely on the storage facility, and the company then relied on a "limited liability" clause capping liability at £40 per item — ultimately offering £40 in total for the entire loss.
My advice: get every quote, charge and access arrangement in writing before the day; photograph the condition of everything at both collection and delivery; keep every email they send you; and read the liability terms very carefully — without paying extra you may be capped at £40 per item, which can mean almost nothing when things go wrong. I would strongly advise looking elsewhere.

Réponse de www.Removals.co.uk
They were precisely on time and got to work immediately. Very polite. A little later the second van arrived. Again very polite. Our house was emptied in under a hour. Very well organised.
The experience took any worries we had away.
Very pleased with the removal operation. Brilliant 👏

Réponse de www.Removals.co.uk
What a great experience. I wanted to ship a big English dresser base to the US and Removals was one of the very few to have a reasonable price. Lorie Villanea and Debbie were so helpful. Every aspect, from pickup to paperwork, and finally the connection to Schumacher Cargo Logistics on my end went very well. Groupage shipping is perfect if you are not in a hurry to get your item (it was 4 months). So worth it, so happy!

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Great customer service and willingness to answer to all of my questions.
I felt good that I truly can rely on an organization that can take care of my belongings without stress.

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Andrew & Debbie have been fabulous throughout!
We found out that we needed to urgently leave Madrid with a week’s notice. Andrew managed to squeeze us in during peak season & made the whole process smooth. We went with the full packing service, and the gentleman that arrived were professional & fast - exactly what we needed.
Our furniture arrived in the UK a day after us - it took 5 weeks to get to us in Madrid using a different company so we were amazed with how rapid it arrived.
10/10 service - have already recommended their services to family & friends.

Réponse de www.Removals.co.uk
My family and I decided to move from the UK to the US, which is a daunting task. I got in touch with Jessica at Removals and she was with us throughout the whole process. She responded to my endless questions quickly, and at many times, instantly which put me at ease. I couldn't rate the service any higher. Thank you Jessica.

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Good communication and very helpful from the beginning.
The UK pick up driver was very helpful and worked so hard as did the delivery drivers in Spain
All in all, a good experience and I would not hesitate to recommend and use this company again!

Réponse de www.Removals.co.uk
Excellent service
Turned up on time
Packed all items very well
Very polite and well dressed staff
We highly recommend them

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Company did an honest job of moving everything. Was super clear, and thorough.

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This was a great company and a great team both in the UK and in Spain. The office team was super helpful and easy to deal with, the guys that came and packed in London were both efficient and very careful with our stuff which included lots of art and the same goes for the guys in Barcelona who delivered everything despite the broken lift in our building. Excellent company. Would use again. Price was also really competitive! Thanks all for making it very stress free

Réponse de www.Removals.co.uk
We are moving from the UK to Spain with a period of storage in between. The office team, especially Andrew, were really helpful throughout the process with information and advice on all aspects of the move. We had the usual uncertainty around exact dates but with regular communication they were great about making plans that worked for both parties. We felt the quotation was competitive and flexible based on our individual circumstances. On the day of the move the removal team arrived early, they were friendly, packed all items with care and ensured that we were happy with everything before they left our house. Thank you to everyone for your work to make a potentially stressful time go really smoothly.

Réponse de www.Removals.co.uk
EAsy to deal with, had a few variations to quote and never a hassle. First time so very understanding
UK to Philippines

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