Replace Your Blinds Avis 

45
•
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordering was very easy and delivery was quick . These are my second set of replacement slats for my vertical blinds for the upstairs and really happy with them . The quality of the material is great a... Voir plus

Noté 4 sur 5 étoiles

Ordered over a year ago but only just installed. Order was delivered quickly and quality of the vertical slats appears good but a bit disappointed that on a cream colour they have used white thread, h... Voir plus

Noté 1 sur 5 étoiles

Disgraceful performance. Ordered the blinds from the sample list they sent, but they sent the wrong sample and didn't tell us. Sample list said Bexley Creme (the only Bexley item on there), sample sai... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Found this company on the website I was very impress with the range of replacement slats, ordered 4 samples they came quick. Ordered Sherwood Toffee within 2 weeks they have been delivered and I hung... Voir plus

À propos de l'entreprise

  1. Magasin de rideaux et stores
  2. aussi dans
  3. Décorateur d'intérieur
  4. Fabricant
  5. Fournisseur et fabricant de rideaux
  6. Magasin de design et de décor intérieur
  7. Service d'installation des fenêtres

Écrit par l'entreprise

ReplaceYourBlinds are a family run business that manufacture quality made-to-measure blinds and supply blind accessories straight to your doorstep! ReplaceYourBlinds offer a quick and easy order process and with a click of a button you can receive some of ReplaceYourBlinds quality blinds.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

45 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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3,8

Tous les avis

(45)

33 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing company …

Amazing company fantastic product and nothing to much trouble when we needed to order more chain, happy to oblige and send out with no quibble. Definitely will use this company again and recommend to anyone

22 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Really great cost effective way to…

Really great cost effective way to upgrade existing blinds without the expense. I had 7 diff length measurements for my window slats with differing amounts.
The online order calculator worked out my requirements perfectly.
The order was produced and delivered very quickly.
When it arrived everything was boxed well, all items were of good quality, to the correct dimensions with all appropriate weights and chains.
It took me approx an hr to fit every window with the Hampton Beach Cove blind slats.
Everything is a perfect fit for my existing blind fittings and the colour texture make a really nice contrast with s natural colour wall paint.
I highly recommend RYB to anyone who may have any doubts.

13 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Company

Not only did I receive a Terrific product, I miscalculated how many I needed. When I contacted the company they replied promptly and were able to add this to the order. Will definitely be ordering more great company to deal with.

6 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Second time customer

Second time customer. The first time I was missing some weights which was quickly sorted and then I made a mistake with the measurements which they spotted and contacted me about and rectified with no hassle. Great communication and friendly.

27 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Very helpful

Very helpful , took time to explain the process and point me in the right direction for what I required and the best possible product .

19 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Really happy with the blinds I ordered

Really happy with the blinds I ordered. The price was very reasonable and the quality is great for what you pay. They arrived on time and were easy to put up, and they look really good in the room.
Overall a smooth experience from ordering to delivery. Good value for money and I’d definitely recommend.

18 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Impossible to contact

Impossible to contact. AI not does not work. Phone not working. Email bounced back (does not receive incoming mail). Order not received. Communication non existent. Will now have to go through bank to try and get my money back

2 mars 2026
Avis spontané
Logo de Replace Your Blinds

Réponse de Replace Your Blinds

Hi Caroline,

Thank you for your feedback. I’m sorry to hear about the experience you initially had when trying to contact us.

As discussed on the phone earlier today, we sincerely apologise for the delay with your order. We recently experienced an unexpected issue with our mail server which prevented some incoming emails from reaching us, and this unfortunately made it appear that we were not responding. This issue has now been resolved.

In addition, there were slight shipping delays which affected a small number of orders, including yours. We understand how frustrating this can be and truly appreciate your patience while we worked to resolve it.

It was good to speak with you directly and we’re glad we were able to clarify the situation. If you need anything further, please don’t hesitate to contact us.

Kind regards,
Customer Support Team
Replace Your Blinds

Noté 5 sur 5 étoiles

Received helpful advice

I was able to speak to a gentleman called Gill who gave me a lot of good advice which helped as it can be quite stressful choosing blinds. It is nice to speak to someone rather than just complete on line.

15 janvier 2026
Avis spontané
Noté 4 sur 5 étoiles

Replacement vertical blind slats

I have just finished hanging the replacement vertical blind slats and very happy with them they are spot on with the measurements, the only reason for four stars is that I waited a while longer than expected but after phoning they were delivered promptly, I think from what I was told that they were setting up a new computer system. I would recommend them and use them again in the future.

27 novembre 2025
Avis spontané
Noté 3 sur 5 étoiles

Please take note of the negative reviews

Update.
The company did come back to me and gave me some tips on how to get the blinds working . It was quite difficult but after trying for a couple of days , I do now have working blinds.
It is not something I should have had to do . They should have been sent in a working condition. However I am grateful the company did resolve the issue
Please take note of the negative reviews and do not use this company. The head rail they sent me would not work. The blinds would not rotate. I emailed but had no response. The web site says the phone lines are down and the live chat does not work.

11 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

ROB YOU BLIND !!!!!!!!RYB Don’t use…

ROB YOU BLIND !!!!!!!!RYB Don’t use this company, supplied the wrong colour blinds, never answers the calls unless you ring 700 times, I was told it’s tough that the colours wrong by the lady in the office, small company trying to look big but clearly can’t handle even a small order, stay well clear of these people

13 octobre 2025
Avis spontané
Logo de Replace Your Blinds

Réponse de Replace Your Blinds

Hi Mike,

We’re sorry to hear you feel this way about your experience.

After reviewing your order and discussing the issue, the colour supplied matches the product ordered. As explained, blind fabrics can appear slightly different depending on lighting conditions (for example fluorescent lighting vs natural daylight), which is a common characteristic with many materials.

We also hold a sample cut of the fabric used for your order, which matches the product supplied. We’re happy to provide a photo of this alongside your order for transparency.

Regarding the phone contact, we apologise if you had difficulty getting through at the time. We are a small team and during busy periods calls can occasionally take longer to answer, but we always do our best to assist every customer.

Noté 1 sur 5 étoiles

Blind samples

Ordered samples for blinds on 24 Oct haven't received them all though stating next day delivery,tried to phone today phone keeps ringing then goes to music then says phone number not recognisable.

30 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

I have been trying to contact this…

I have been trying to contact this company regarding our order and we can’t get through to them at all, I have emailed twice, no response, tried there live chat which is more than useless as the bot doesn’t even understand the pre populated responses and called two different telephone number for them and never get answered, all I want to know is when I can expect it to be delivered !! Not a difficult question

14 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered 30 replacement vertical slats…

I ordered 30 replacement vertical slats (only needed 28). Whilst putting them up noticed some marking on most of them in similar area. Notified RYB with pics. they said they could only see 8 of them affected and would replace. I told them there are more but they dont seem to want to answer my messages. Havent supplied any returns option

4 juillet 2025
Avis spontané
Noté 4 sur 5 étoiles

Wrong delivery address used

I ordered 200 blind weights for my mum who lives in Birmingham. The delivery address was Birmingham. I haven’t opened the box yet so I can’t comment on the contents but they have arrived to my home address in Hampshire.
I will now have to post these to my mum at my own expense.
What is the point of offering a delivery address when it is just ignored?
Update:
I understand mistakes are made and once I contacted the company they apologised and offered a discount to cover the cost of postage. This was very swiftly and amicably dealt with. I would like to thank them for the genuine concern and response.

19 juin 2025
Avis spontané
Logo de Replace Your Blinds

Réponse de Replace Your Blinds

Hi Amarjit, thank you for your honest feedback and we again would like to apologise for the mistake. We hope we have been able to resolve this matter for you but please do get in touch if you have any further concerns, thank you for being understanding on this occasion and we will most definitely take this feedback on board and very seriously.

Regards,

Replace Your Blinds

Noté 5 sur 5 étoiles

I strongly recommend this Company

I strongly recommend this Company. I ordered replacement slats and they came very quickly. Fantastic quality and the measurements were perfect. Very reasonably priced and excellent value for money. Thank you so much for providing an all round excellent service.

26 mars 2025
Avis spontané
Logo de Replace Your Blinds

Réponse de Replace Your Blinds

Hi Janet,

Thank you for your wonderful feedback and thank you for the recommendation! We are super thrilled to hear you are pleased with your blind slats and service from our company😊

Regards,

Replace Your Blinds

Noté 5 sur 5 étoiles

Ordered Replacement chainless weights…

Ordered Replacement chainless weights for my blinds. Well packed fast tracked delivery. Very pleased.

11 mars 2025
Avis spontané
Logo de Replace Your Blinds

Réponse de Replace Your Blinds

Dear customer,

Thank you for your lovely feedback, we are happy to see you are pleased with your order! 😊

Regards,

Replace Your Blinds

Noté 5 sur 5 étoiles

Excellent economic reliable

Replacement rail arrived on predicted date the exchange process was easier than expected. Excellent service value for money will definitely use again and recommend

1 mars 2025
Avis spontané
Logo de Replace Your Blinds

Réponse de Replace Your Blinds

Hello Robin,

Thank you for your review, we are thrilled to hear of your great experience with us!😊

Regards,

Replace Your Blinds

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