Wow! What a breath of fresh air! Debbie (Sales Progressor) at Retirement Home Search was absolutely brilliant and without her help the sale could have fallen through multiple times. Having worked in t... Voir plus
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Such an easy experience from start to finish. Homesearch did not charge any more than a local estate agent would have done, and were the perfect agents to handle the sale of my late mother’s pro... Voir plus
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We tried other high street estate agents first to know avail. Things began to move very soon after going to Retirement Homesearch. They secured a sale and stayed in touch throughout the whole process.... Voir plus
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Disappointed that no hot water pressure had to replace water tank to obtain any hot water. Dishwasher rusty and leaking had to replace this. Also hadn’t realised that the lease needed extending which... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The UK's leading retirement home specialist. Helping thousands of clients buy and sell their retirement properties for over 30 years.
Coordonnées de contact
Queensway House, 11 Queensway, BH25 5NR, New Milton, Royaume-Uni
- 0333 321 4060
- enquiries@retirementhomesearch.co.uk
- retirementhomesearch.co.uk
4,7
Excellent
125 avis
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A répondu à 100 % de ses avis négatifs
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5* service
Wow! What a breath of fresh air! Debbie (Sales Progressor) at Retirement Home Search was absolutely brilliant and without her help the sale could have fallen through multiple times. Having worked in the industry myself for over 12 years, it's rare you come across a Sales Progressor who actually knows what they are talking about and can communicate effectively across all parties involved! She miraculously got the buyer's solicitor to engage with her during the process (which is no easy thing!) and that helped us immensly when chasing our solicitor. I felt so reassured that we had Debbie on the case and it made me relax (which is impossible) so thanks you for all you help! 5* + for going above and beyond and thinking outside of the box when helping us to resolve some complex issues.
24 septembre 2026
Avis spontané
Réponse de Retirement Homesearch
Thank you so much for this wonderful review Lloyd! Debbie was thrilled to hear your comments and so were we! Having a deep knowledge of leasehold, retirement properties and the various parties and processes involved, really does help us get the best outcomes possible for our customers. Our dedicated Sales Progression team are just that - dedicated - and we're so happy they were able to ensure this sale went through to completion for you. Thanks again!
Efficient, helpful service
I was suprised how quickly I got a response after putting in an offer. I was given good advice about getting a conveyancing service to represent me rather than using a solicitors and realistic timeline for completion as leasehold properties are more complicated and require more indepth searches.
1 mai 2026
Avis spontané
Réponse de Retirement Homesearch
Hi Sally! Thank you so much for this wonderful 5 star review! At Retirement Homesearch we believe that moving into your new home should be exciting, not stressful, so we always strive to be as honest as possible. All our recommendations and advice come from years of retirement property experience. We wish you all the best in your new home!
They were helpful and considerate
They were helpful and considerate. Charlotte Narvey dealt well with difficult clients and was particularly efficient and friendly. I would recommend Retirement Homesearch for any retirement property purchase or sale.
27 avril 2026
Avis spontané
Réponse de Retirement Homesearch
Thank you so much for your 5 star review! Charlotte is a highly experienced member of our team and we're delighted her professionalism and personality made matters simple for you. Thank you again for the recommendation!
Excellent service provided by Charlotte Harvey
Charlotte Harvey was extremely efficient, friendly, and most helpful to a recently widowed lady in her late seventies.
9 septembre 2026
Avis spontané
Réponse de Retirement Homesearch
Dear Bethany thank you so much for this 5 star review! Our years of experience mean the team really understand all the personal situations behind buying and selling retirement property. We're so glad to hear you felt supported by Charlotte and we wish you all the best for the future!
Kept in touch regularly
Kept in touch regularly. Made sure things happened.
9 septembre 2026
Avis spontané
Réponse de Retirement Homesearch
We really appreciate your 5 star feedback! At Retirement Homesearch we totally understand the reassurance that regular contact brings and our experienced team always work to get matters completed as soon as possible. Thanks again!
Selling a property is not easy by any…
Selling a property is not easy by any means but these guys took most of that stress away. A nice bunch of people trying their best to help.
8 septembre 2026
Avis spontané
Réponse de Retirement Homesearch
Thanks so much for this 5 star review! There is certainly a lot involved in selling a leasehold, retirement property and we're so glad our friendly team were able to guide you through the process. Thanks again!
A generally efficient job by Rachel…
A generally efficient job by Rachel Hazell, the Property Consultant, dealing with the sale.
27 août 2026
Avis spontané
Réponse de Retirement Homesearch
Thanks Dudley! We really appreciate you taking the time to leave this excellent review of Rachel and are so happy we could help you with the sale. Thanks again!
Extremely Helpful & Excellent Service
Excellent Service provided by both Rachel Hazell & Laura Fisher at the Hampshire area branch. Rachel had gone out of her way to provide me with a wide set of options to sell the property, to allow me to choose which display photographs on site as priority for online marketing, providing fast and informative replies to any questions or updates. Keeping me regularly updated with any changes, viewings etc. Laura provided me with excellent service with applying offers that were more advantageous to us, applying a deal that suited us in the timescales we needed to sell. Great customer service by the staff at Retirement Homesearch.
1 août 2026
Avis spontané
Réponse de Retirement Homesearch
Dear Andrea Thank you so much for this 5 star review! We know that regular communication is the key to a successful sale and that every vendor's needs will be different. It's great to know that Rachel and Laura could give you the information and options that worked for you. Thanks again!
Excellent. Would highly recommend.
Such an easy experience from start to finish. Homesearch did not charge any more than a local estate agent would have done, and were the perfect agents to handle the sale of my late mother’s property competently and compassionately.
I dealt with Rachel, who was excellent in every sense. A great blend of professionalism and likability.
A big thank you to Rachel and the team!
23 juillet 2026
Avis spontané
Réponse de Retirement Homesearch
Dear Lynette Thank you so much for this brilliant 5 star review! We are so happy to hear that not only was Rachel great at her job, but lovely to deal with too - our specialist team pride themselves on understanding exactly what a retirement sale or purchase means to the people involved and we're here to make things as simple as possible. Many thanks again!
Réponse de Retirement Homesearch
Hi Mr Mcdonald It's great to hear that Retirement Homesearch were so efficient and that you were motivated to leave a 5 star review! Thank you so much!
Disappointed that no hot water pressure…
Disappointed that no hot water pressure had to replace water tank to obtain any hot water. Dishwasher rusty and leaking had to replace this. Also hadn’t realised that the lease needed extending which we have had to pay out to do this.
4 juin 2026
Avis spontané
Réponse de Retirement Homesearch
Thank you for your feedback Christina. As estate agents, Retirement Homesearch are here to match buyers with properties and always take great care to ensure we comply with Consumer Protection Regulations and therefore our property particulars state clearly the length of the lease. Our particulars also make clear that no apparatus, equipment, fittings or services have been tested by ourselves and that we cannot verify that they are in working order. In addition, we always send copies of our particulars to solicitors when sales are agreed, in order that they may discuss further with their clients. I'm sorry to learn that your solicitors did not discuss these issues with you ahead of purchase but do hope that the property is now being enjoyed.
Charlotte delivered a first class…
Charlotte delivered a first class service from beginning to end.
1 juin 2026
Avis spontané
Réponse de Retirement Homesearch
Hi Chas! Thank you so much for taking the time to leave this 5 star review of the excellent service you received from Charlotte - it is really appreciated!
Secured a sale quickly
We tried other high street estate agents first to know avail. Things began to move very soon after going to Retirement Homesearch. They secured a sale and stayed in touch throughout the whole process. Charlotte regularly gave a gentle nudge to our and our buyers solicitors which kept things moving and, I believe, speeded up the process. Thank you so much Charlotte 👍
22 mai 2026
Avis spontané
Réponse de Retirement Homesearch
Thank you for your fantastic feedback, Julie! We're thrilled to hear that Charlotte made such a positive impact on your experience. Our retirement specialist team is dedicated to providing support throughout the process, and it’s great to know it helped speed things along. We appreciate your trust in us!
Nicky Manager at Bronte Court Exmouth
Nicky, the manager at Bronte Court, Exmouth is invaluable. She truly cares about the residents and their families
7 mai 2026
Avis spontané
Réponse de Retirement Homesearch
Dear Mrs Lawes, thank you for this amazing feedback about the Development Manager of Bronte Court! Retirement Homesearch are really proud to be supported by a wonderful team of on-site Managers who we believe are the best placed people to conduct our property viewings. Nicky, and Rachel Hazell our South West Property Consultant, have been working together for several years and we're so glad you have had such a positive experience of life at Bronte Court. We will make sure Nicky hears your lovely thoughts!
We were kept informed throughout the…
We were kept informed throughout the process of the sale and help was readily available when we needed it. Charlotte was a very pleasant person to deal with.
17 avril 2026
Avis spontané
Réponse de Retirement Homesearch
Thank you, Steve! We're glad to hear that you felt supported throughout the sale and appreciated Charlotte's assistance. Your feedback means a lot to us, and we're here to help whenever you need.
Nothing but good things to say.
Mandy and the team were great. There are specific complexities involved in selling a retirement home, and they dealt with everything that came up really well. They were professional and approachable, and ultimately made a real positive contribution to ensuring the process of selling the home went as smoothly as possible. Nothing but good things to say.
26 mars 2026
Avis spontané
Réponse de Retirement Homesearch
Thanks Richard for your lovely review of Mandy Bolwell and the RHS Team! We pride ourselves on our professionalism and retirement expertise so its great to hear these elements made for such a smooth selling process. Thanks again!
Professional & friendly company …
Charlotte H was absolutely amazing from the start, keeping in regular weekly contact. Charlotte was professional and friendly throughout making the sale of our parents property as easy as possible.
Charlotte P then took over and delivered the same professional and friendly attitude until the sale was completed.
26 mars 2026
Avis spontané
Réponse de Retirement Homesearch
Hi there! Thank you for this lovely review. We are delighted that your Property Consultant, Charlotte Harvey, was able to simplify the sale process and leave such a positive impression. Likewise, getting the sale to completion is another important step and we're very happy to know that Charlotte in our dedicated Sales Progression team did such a great job too! Thanks again!
I was kept informed all the way through…
I was kept informed all the way through the selling process. The team went out of their way to ensure a seamless transaction.
27 mars 2026
Avis spontané
Réponse de Retirement Homesearch
Hi Robbie Jane! Thank you for this 5 star review. We appreciate that knowing what is happening through each step of selling a property is really reassuring and prevents any issues. This is why our team strive to keep our clients informed. We're so glad the process was a smooth one! Thanks again!
superfast service
I emailed in the evening, had a reply in my inbox first thing in the morning. I responded and had a reply within minutes, super fast service.
26 mars 2026
Avis spontané
Réponse de Retirement Homesearch
Hi there and thank you for taking the time to leave this 5 star review! We understand how important securing the right retirement property can be so we aim to help you with your search as fast as we can. We look forward to helping you further in future!
Using Retirement Homesearch made all the difference!
We were really struggling to sell my late mother's sheltered flat through a high street estate agent chain. A couple of viewings and no offers. Using Retirement Homesearch made all the difference. We had a buyer within a month or so and completed three months later. It is an excellent and affordable service for these kinds of specialist properties.
25 mars 2026
Avis spontané
Réponse de Retirement Homesearch
Thank you Simon for this wonderful review! We pride ourselves on our teams' specialist knowledge and expertise, and it's great we were able to get a result so quickly for you and succeed where the local agent struggled. Thanks again!
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