Wow! What a breath of fresh air! Debbie (Sales Progressor) at Retirement Home Search was absolutely brilliant and without her help the sale could have fallen through multiple times. Having worked in t... Voir plus
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Such an easy experience from start to finish. Homesearch did not charge any more than a local estate agent would have done, and were the perfect agents to handle the sale of my late mother’s pro... Voir plus
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We tried other high street estate agents first to know avail. Things began to move very soon after going to Retirement Homesearch. They secured a sale and stayed in touch throughout the whole process.... Voir plus
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Disappointed that no hot water pressure had to replace water tank to obtain any hot water. Dishwasher rusty and leaking had to replace this. Also hadn’t realised that the lease needed extending which... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The UK's leading retirement home specialist. Helping thousands of clients buy and sell their retirement properties for over 30 years.
Coordonnées de contact
Queensway House, 11 Queensway, BH25 5NR, New Milton, Royaume-Uni
- 0333 321 4060
- enquiries@retirementhomesearch.co.uk
- retirementhomesearch.co.uk
4,7
Excellent
125 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Retirement Home Search made everything…
Retirement Home Search made everything straight forward. Selling these properties isn’t easy as there are hidden costs involved but the peace of mind of someone being on site outweighs these costs. Rachel and Dawn were pleasant to deal with and the sale went smoothly.
13 mars 2026
Avis spontané
Réponse de Retirement Homesearch
Thank you so much for your 5 star review! Whilst Retirement Homesearch fees are always made totally clear and are very competitive, we appreciate that many leasehold properties will have certain 'event fees' payable. We always strive to alert sellers and buyers to these. It's great to know you so enjoyed dealing with Rachel and Dawn. Thanks again!
Charlotte Harvey has been brilliant…
Charlotte Harvey has been brilliant throughout a l-o-n-g sale process with several different buyers (who dropped out for their own reasons).
Charlotte is always cheerful, helpful and grasps the situation quickly. If I had to leave her a voicemail she always got back to me the same day.
19 mars 2026
Avis spontané
Réponse de Retirement Homesearch
Hi Mary! Finding a buyer is just one part of the sales process, so it's great to hear that Charlotte was always there for you right to completion. We're really happy we were able to help and thanks so much for taking the time to leave this 5 star review!
Rachel was very helpful
Rachel was very helpful, she quickly replied to any questions I had and supplied reassurance that things were going ahead. Progress was slow at times but again I was reassured things were still progressing.
26 février 2026
Avis spontané
Réponse de Retirement Homesearch
Thank you so much for your review Linda! The conveyancing process can be complex sometimes but good communication is the key - we're so glad Rachel was there to help and reassure you. Thanks again!
Excellent service!
Excellent service! Charlotte kept me up to date with every aspect of the sale as it progressed so that I always knew what stage we were at. Very professional and I would highly recommend.
16 mars 2026
Avis spontané
Réponse de Retirement Homesearch
Thank you Mr Burke for this excellent review! We're so pleased to hear that alongside agreeing the sale, Charlotte kept you informed at all stages and that you would happily recommend our service!
Excellent service from start to finish
Charlotte made things very easy and straightforward. She was always available to ask advice and support us with the sale. Our property sold within one week of signing our agreement with retirement home search
11 mars 2026
Avis spontané
Réponse de Retirement Homesearch
Thank you so much for this wonderful review Annette! We're so glad Charlotte was able to support you in the sale and made things so simple. Fantastic to hear the property sold so quickly - thanks again!
Sold for less than half RH recommend
Sold for less than half RH originally recommended. Revised valuation always behind the market,
18 février 2026
Avis spontané
Réponse de Retirement Homesearch
Hi Bob. Thank you for your feedback. Retirement Homesearch base valuations on carefully compiled, comparable evidence with the aim to achieve the best possible price given the local retirement market conditions. Viewing levels, viewer feedback and the prices of other retirement stock will be factored in before a price reduction is suggested and we always seek to strike the delicate balance between enhancing saleability within a changing market, and achieving the best price. All our contracts are no sale, no fee with sole or multi agency options giving vendors the opportunity to ensure they are with the agent they feel confident will achieve a sale – we are pleased we were able to secure and complete the sale for you.
Réponse de Retirement Homesearch
Thanks Karen! Charlotte Harvey, your Property Consultant, was delighted to help you with your retirement property purchase. We wish you much happiness in your new home!
We recommend Retirement Homesearch for its specialist knowledge and helpfulness
Retirement Homesearch is very helpful and competent, our consultant Rachel Hazell clearly knows this specialist market very well. She and Charlotte (who chased once we had accepted an offer) brought it to a successful conclusion. They were particularly good right at the end of the procedure, when our buyer chose to exchange and complete while we were abroad, making the final arrangements quite tricky. We would certainly recommend this business, and believe it may have taken longer to sell with a 'traditional' estate agent who did not know the ins and outs of the retirement home market nor have the access to potential buyers. Our only concerns were the length of the selling procedure and the price we achieved, but neither were the fault of Retirement Homesearch
27 février 2026
Avis spontané
Réponse de Retirement Homesearch
Dear Jenny thank you so much for this 5 star review! We're delighted you found Rachel and Charlotte to be so knowledgeable and able to find solutions when needed. Leasehold, managed retirement properties are a specialist area in both the conveyance and property market and we are pleased you found our recommendations and guidance so helpful in achieving the sale. Thank you again for the recommendation!
Retirement Homesearch
Mandy, from Retirement Homesearch, has walked the journey with me from putting my flat on the market to having a completion date for contracts. A time span of about 21 months.
I have received kind and helpful advice and support throughout. Even though the journey has had its challenges.
Thank you Mandy for your patience with me. FS
25 février 2026
Avis spontané
Excellent communication
Mandy has provided a very efficient and professional service and explained the sale process very helpfully. It has been a pleasure to deal with her
18 février 2026
Avis spontané
Réponse de Retirement Homesearch
Hi Tim! Thank you so much for leaving this fantastic review of Mandy! We're delighted you found her so knowledgeable and that she was able to make your sale experience with Retirement Homesearch such a straightforward and enjoyable one. Thanks again!
Very good communication and excellent…
Very good communication and excellent staff. Handled the whole process of selling our apartment from start to finish. A great result for us. Thanks.
18 février 2026
Avis spontané
Réponse de Retirement Homesearch
Hi David! Thank you so much for taking this time to leave this wonderful 5 star review. Charlotte, your Property Consultant, was delighted to secure a sale for you and we're so happy to hear you felt updated and in safe hands. We always aim for excellence and thank you for letting us know we achieved it!
From first making contact with Rachel…
From first making contact with Rachel at Retirement Home Search she was helpful and friendly. She kept me up to date with progress along the way and made me feel comfortable. She helped make what can be a stressful time a lot easier.
18 février 2026
Avis spontané
Réponse de Retirement Homesearch
Thank you so much for this 5 star review! We are so pleased to learn that you had such a positive experience form your very first contact with Rachel. The Retirement Homesearch team know just how important a retirement sale or purchase is, and will always look to keep you updated and make the whole process as simple and stress-free as possible. Thanks again!
This is the second time we have used…
This is the second time we have used first port/ retirement home search over the last couple of years and have dealt directly with Mandy who has always been very professional and polite during our telephone conversations and keeping us updated with all the information needed such as solicitors and necessary packs that are required would highly recommend if it’s buying or selling
18 février 2026
Avis spontané
Réponse de Retirement Homesearch
Thank you so much for this lovely review and recommendation. We're delighted to hear that Mandy has been able to assist you so professionally, and has all the knowledge needed to help matters progress smoothly. If you ever need help a third time, you know where to come! Thanks again.
Helpful, informative and friendly.
All the staff that we dealt with at Retirement Homesearch have been very professional yet were friendly and helpful when there were technical details that we didn’t understand.
Charlotte was our main contact and always settled any queries that we had. Thanks Charlotte.
10 février 2026
Avis spontané
Réponse de Retirement Homesearch
Hi Peter! So great to hear that the Retirement Homesearch team were able to set your mind at rest and guide you through the process. Charlotte is extremely knowledgeable and it's fantastic to know how much she helped you. Thanks for your lovely review!
I can tell that she loves her job
I've been dealing with Mandy Bolwell whom I have found extremely efficient and professional. Nothing seems too much trouble and above all, although we only speak on the phone, I can still tell that she loves her job.
12 février 2026
Avis spontané
Réponse de Retirement Homesearch
Thanks so much for your fantastic review! Retirement Homesearch know just how important a retirement property sale or purchase is and Mandy will be thrilled to know she has been able to help as she genuinely enjoys helping people get the right result.
Efficient and personal service
The service was efficient and Rachel kept in touch about the process which was helpful and reassuring.
6 février 2026
Avis spontané
Réponse de Retirement Homesearch
Hi David! We are very happy to know everything went smoothly and that your contact with Rachel was so positive and reassuring. Thanks so much for taking the time to leave this 5 star review!
100% satisfied
After a big disappointment with another estate agent I turned to Charlotte Harvey and the team at RHS . This time I was not disappointed. I had bad luck with a couple of buyers dropping out, so it was a long haul, but Charlotte's advice was always invaluable - prompt, pragmatic and honest.
I can 100% recommend.
10 février 2026
Avis spontané
Réponse de Retirement Homesearch
Hi Dena! Thank you so much for your 5 star review of Charlotte and the Team! As retirement specialists we pride ourselves on giving great advice so it's great to hear that Charlotte was able to help you achieve a sale and successfully navigate the sales process. We really appreciate the recommendation!
Outstanding service and genuine care
Following the passing of my mum, Charlotte Harvey from Retirement Homesearch was absolutely fantastic. She handled everything with kindness, understanding, and professionalism, and did an amazing job finding a buyer. At such a difficult time, her support really meant a lot to us. I’m extremely grateful for all her help and would highly recommend her.
31 janvier 2026
Avis spontané
Réponse de Retirement Homesearch
Dear Richard Thank you so much for taking the time to leave this review. Losing a loved one and then having to sort out practical property matters is so hard. We're really pleased to learn that Charlotte's support and guidance made things things easier for you. We wish you and your family all the best for the future.
I made contact with Mandy Abbot after…
I made contact with Mandy Abbot after the previous estate failed to really introduce any one.
On the market quickly , 3 viewing and a sale, all completed without fuss, Debbie in the sales progression team was great.
That’s why I would rate 5 stars,
15 juillet 2025
Avis spontané
Réponse de Retirement Homesearch
Thank you so much for taking the time to leave this 5 star review! We're delighted Mandy was able to successfully market and sell the property for you, and that our dedicated sales progressor Debbie was able to smoothly assist the sale to completion. It really demonstrates the benefit of choosing a specialist retirement sales team!
Excellent professional service
We received excellent service from Mandy Bolwell and without her would have struggled to complete as efficiently.
22 janvier 2026
Avis spontané
Réponse de Retirement Homesearch
Hi Brian! It's great to hear that Mandy was not only able to help you achieve a sale on the property, but assist you all the way to an efficient completion. Thank you so much for your 5 star review of our service!
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