RHS Avis 

Avoid the cafe! Me and husband had breakfast today- a bacon bap each for £12, 2 hash browns for £4 and coffee for £7 so £23. Bacon bap was inedible. Bacon congealed and stuck together in a dry cheap brioche bun that you couldn't chew or swallow. Hash browns were tiny and barely warm; coffee was a long wait in a queue and unpalatable. What a waste of money. Staff were indifferent and poor at customer service. Believe me, I am not even picky but I do expect a bit of exchange as a customer!

Didn’t give us notice that our membership was automatically renewed, no message, no email, no mail. No new card send to us neither.
We thought our membership finished sometimes around April. Only until now , end of July that we were wondering why they still send us the members magazines. Then we called up and was told it had renewed in April automatically without giving us any notice. They can’t cancel the membership nor can they refund. Not even to extend the few months that we had not use !! The reason was they are charity organisation ! They should do better service and regulation then please ! !

For the experience it was very over priced and felt like it was more about traders selling rather than actual gardens and flowers.
Rude car parking staff, no priority parking even though I paid an extra £10 for this.
Very limited seating outside and nowhere to shelter from the rain other than hot humid marquees that were so crammed with people it was hard to see what was in there.
Stayed a couple of hours and felt the need to leave, what a waste of £87!

The Wentworth show was good although smaller than other shows. The limitations of the AXS ticketing app discriminated against those who have - or choose to have - a mobile where the app is not compatible. Attendance was impacted as a result. We know of 2 couples who did not attend simply because of the AXS app incompatibility with their mobiles. This was not a rock concert where tickets change hands for high prices. The RHS need to better understand their core demographic. Wentworth ticketing was organised by the RHS, whereas Malvern tickets - far more customer friendly - were organised by the showground itself. We will not attend any future event where the only ticket option is the AXS app. E-tickets need to be available as well - either on screen or printable.

The show itself was very average in terms of exhibits and traders, will be going back to Southport thanks.

However, my biggest complaint was that after purchasing the tickets online, I was forced to down load a third party app (AXL) in order to access the tickets, for which I had to provide credit card details - even though I had already paid. shortly after I received a subscription renewal request from 'Estrivion' for £39.99. Following some research it seems AXL and Estrivion are linked. The RHS should really be able to provide e-ticketing without a dodgy 3rp party app!

Very disappointed.No contingency plan for rain,wholly inadequate covered seating.We were soaked,only dry place was inside house(after queue to get in)No indoor catering and outlets were very expensive and again queuing!!!
I felt too many people had been admitted,floral marque was far too full!!RHS cannot assume weather will be dry ,no thought given to paying customers.
Not an enjoyable experience,would not go again.

it was lovely to have a 'Northern show' but it was poorly organised. Traffic through the little village, meant long delays & we were early to avoid this. Not enough seating, queuing required to get from 1 side of the house to the other with little accessibility thinking- some people with disabilities clearly found this challenging. And I'm sorry, people are clearly idiots, bringing dogs on a baking hot day, to what is clearly going to be a busy day. I love dogs but would ban them in future unless a working assistance dog as people clearly haver no common sense! Bring it back but with better planning. The long borders & community gardens were great as was the ability to get close to the show gardens, such as shame that some parts were poorly planned.

Far too many people at the Wentworth Woodhouse flower show. The venue isn't as big as some, such as Tatton, resulting in fewer seating areas. It's a tiring day especially in humid conditions, & not being able to sit down was challenging to say the least. It was overwhelming in the main flower tent with the heat & the struggle to get near the displays. Allowing dogs and large, rectangular trolleys needs rethinking unless the numbers are limited in future. We saw a dog getting trodden on.
There also needs to be more vans selling teas, coffees etc. There were huge queues at all of them.
The waiting to get from East to West of the show wasn't much fun, either. We'd hesitate to go again. It also took us an hour to get into the car park.

Having booked accessible parking we followed the signage for Show Parking and ended up in a field (the so called East Car Park I subsequently discovered). We were told by the parking attendant we’d come to the wrong car park but we saw no other signs directing traffic to accessible parking. Since the single track accessing this field would clearly remain clogged with vehicles trying to get in for a long time there was no way of escaping and finding the proper car park. Poor fellow had obviously had to fend off many similar complaints and did his best to guide us to a space nearest to the show entrance. But this was in fact nowhere near! After 15 minutes standing in a queue (which I and many other ageing and disabled visitors were hard pressed to manage on a hot day) a tiny mini bus arrived (the only shuttle bus and with just 15 seats someone said) to convey the few of us it could accommodate in stifling heat and with standing room only for myself. The driver was doing his best to fend off numerous complaints and said it had been the same on day one (2 days before our visit) but nothing had been done to improve the situation. It then got worse! We were tipped out of the bus and were left to struggle with a further 15 mins walk along a narrow grassy uneven path before eventually reaching the show entrance. By this time I for one had pretty much had enough and the prospect of walking around the showground was quite daunting. It turned out to be horrendously crowded (clearly far too many tickets sold for the size of the site), little seating was available to aid recovery from the long walk, and obviously there was no point in buying plants or anything else from outlets as we’d not be able to take it on the tiny shuttle bus back. It turned out we needn’t have worried about this latter point as, having given up after just half an hour or so, we found ourselves having to walk the whole way back to the car park as the bus driver was on his lunch break!! What a relief the prospect of going home afforded!

Very disappointed with this show. The site is too small with large queues to get around the site (around the house). The emphasis seems to be on selling goods rather than on gardening and garden design. Very few garden exhibits/designs. Quite a few problems with purchasing food and drink. Some vendors Not able to get a signal to allow payment, others running out of food and drink. No vendors accepting cash. It's our currency, we all should be allowed to pay using a method of our choice. Not a patch on last year's Tatton show. Will certainly not bother next year.

We travelled to show today and was shocked at the approach little signage then very long wait to enter the black eastern field with limited parking area numbering. Which made it very difficult to find car on return. This field was miles frm venue and for oaps and less mobile visitors was an incredible trek. The one shuttle bus wasn’t enough and dropped people at the end of a path we then had to walk a further 15 mins down. We met a lady in a wheel chair who had booked priority parking and taken wrong turn and could not get out. Her carer really struggled to push her along the path. Never experienced this ar Tatton park or Malvern really disappointed RHS. It wld have made everyone better once in venue but show gardens lacked lustre and concession stands very expensive overall a resounding failure really put us off going to any rhs events again and we have been to them all you need to plan better RHS

At least I didn't use the ticketing app. RHS told me in advance that I could show my email receipt at the gate and get a printed ticket, which I did. That was practically the only thing that went well.
The regular bus from Rotherham to Wentworth was cancelled because of the show (!!) so we had to go back to Meadowhall and queue for the shuttle coach. The queue was long and unwieldy, with only one woman in charge. When the first coach finally pulled into Meadowhall Bus Station, it was already half full with passengers from the Park and Ride so far fewer people got on that we had expected. The queue was getting pretty fed up by this time and when the next coach eventually arrived, some avoided the long line and just pushed in.
The coach then sat in long queues of traffic and had no priority.
Finally, once in the venue, the queues continued. We had to queue and shuffle to get anywhere. Getting from the back of Wentworth Woodhouse to the front was particularly annoying as it was a bottleneck through a narrow gate. Eventually the security staff (who were all excellent, by the way) put in some barriers and a one-way system which did help.
Even the actual show was not up to the expected standard. Not a lot of gardens and many had a sameness about the planting.
Expensive food but not the quality you would expect for that money. I won't be going again.

Since when did we need an app to buy tickets for a garden show. Didn't work, took too long to try. Problems with the machine at the gate. Couldn't get a signal. Are the RHS losing the plot?! So many people complaining they do not want all these apps taking up data and tracking what you are doing. I thought the RHS were supposed to be all inclusive! Seems to me they only want people with phones!

RHS Wentworth - lovely venue and the exhibitors as always put on a wonderful display- Thank you.
HOWEVER
We paid for priority parking and drove straight past it despite the entrance being near to the disabled one ( no signs in the correct side of the road) and a small one on the wrong side obscured by cars queuing to get into the disabled entrance- so ended up turning around and queuing AGAIN for another 30 minutes— signs on this side. None of the traffic attendants pointed out the entrance.
Poor signage to explain the show was on both sides of the property unless you paid £8 for a show guide.
It was nice to have a different venue closer to home and I accept there are always teething problems with new projects- but come on RHS .
Also unable to access disabled parking it was full hence paying for priority however I am currently experiencing increased issues with my mobility which requires me to use a mobility scooter getting off the priority parking was scary, it was fenced off from the road so had to go down a very small steep grassy verge to be able to access the entrance, when it came to leaving I decided to try going to the very bottom where it said’ no pedestrian access’ and a piece of metal had been placed across part of a cattle grid then had to go all the way to the top of the car park to the car- it would have been helpful to have had access breaks in the fencing for everyone.

Visited the RHS flower show at Wentworth today. What a nightmare! stuck in a traffic jam on the narrow roads for 2.5 hours just to get there. Upon arrival and following the 'signs' prebooking of accessibility parking on AXS app was useless! no one even asked for this. Instead we were directed onto an open field where the rough ground played havoc with my fractured back. Then told by a steward to exit and go to the premium parking bay. No chance! Parked up and took the half mile hike in to the west gate. Once inside pleased to see a cafe so thought a coffee and the loo would be good. What a joke - said couldn't use the loos and cafe had to be prebooked for a table - are they bonkers the people that organise these things? On to the flower show resisting the urge to by show guides at £8 each. Went instead for the kebab at the food stall which was also £8 and tasted as if you were eating the guide. Then started raining and thousands of people there so no chairs under cover. Decided to come home. Never again!

If you couldn't get tickets for this show you were the lucky ones. An hour and a half queue to get the 3 miles from the motorway to the site. I booked premium parking. When I got out the car at the top of a rough field with no show in sight I asked a steward where the entrance was and he said "About 5 minutes walk in that direction." My daughter was getting the shuttle bus from Meadowhall which took a similar time and the queues were unpleasantly aggressive. When we arrived it took us an hour to find each other because there is hardly any phone signal and long queues to get through the one-person-at-a-time gate between the east and west sections.
My first and last experience of an RHS show.

Disappointed with size of the crowds making it difficult to move around the show , there was alot on offer and lots to see but unable to really enjoy any of it due to overcrowding. Also queued for over an hour in the car 2.5 miles before getting to the car park. Seems like capacity should be capped to allow people a better experience. Coffee we queued up for ages to get was poor and fish and chips at £16 were terrible, dry oven chips. The show displays I did see were really beautiful but sadly a disappointing expensive day overall.

Very badly organised. The queue

Absolutely terrible queue just as soon as you leave the motorway. We sat for an hour and a half in the queue with at least another 45 mins to go before we would have got anywhere near the place. We decided it wasn't worth any more of our time and turned around and drove home. You'll see a sign about an hour into the queuing that says "Expect Delays", flipping understatement of the year.

Couldn't buy tickets for the RHS show at Wentworth as the axs app locked me out saying I wasn't a real person.
Decided to buy a ticket on the gate after speaking to an RHS member on the phone. On the day of travel (today) we were sent an email reminder to book parking on the axs app. The RHS didn't tell us this.
Terrible experience.