Richard Kendall Estate Agent Avis 1 061

We have been trying to sell out for two years with a different estate agent. We made the decision to change to Richard Kendall’s a few months ago. Right from the start we had nothing but first class service. Especially from Elizabeth Cooke who was our designated contact. She is the most friendly, conscientious, professional person. Nothing was too much trouble for her.
We spoke several times a week with updates and I felt confident that she knew what she was doing.
I always felt like I was chatting with a friend.

I can also commend the rest of the team in the Wakefield office for their professionalism when and knowledge when Liz was not there.
We completed yesterday on our sale and our new property. I would highly recommend Richard Kendall’s for anyone thinking of buying or selling. Overall: Excellent

Bought our house 20yrs ago through Richard Kendal. The whole experience was very positive. Right from putting in an offer, organising our mortgage and keeping us up to speed.
So we chose these guys when we went to sell the same property 20yrs later.
Tough market times but Karen Marijewko and the team kept those veiwings coming,
Even after the sale fell through Karen was on hand to get the property sold
Thank you Karen and the team for all your galant work.

A professional yet caring experience from start to finish. Information and updates regarding the sale of the property were regularly shared. A stressful time made much less difficult due to expertise and effort made by the staff.
I would definitely recommend Richard Kendalls.
A huge thank you.

francesca was very helpful and kind as well

I have attended as a private landlord, webinars and had conversations (with Matt) from the organisation on the upcoming renter rights act and the implications of it. I can only say their approach to offering support to people impacted by this legislation has been nothing short of faultless. I work as a Trainer delivering skills and content from customer services to sales and technical knowledge up and down the country to various organisations where the subject of customer service often comes up. My personal experiences across various organisations in various sectors is that customer service throughout the UK generally speaking is poor to say the least. However for an organisation to spend time sharing knowledge with people who may not be directly customer of theirs is wonderful to see and helps to restore your faith that there are decent companies out there, and I would have to say Richard Kendall's is one of those. I will certainly be using these guys as an example of what a shining light of excellent dedication to customers is. Thank you for the support and advice you have provided and if I lived closer to the areas you operate in, I would have no hesitation of using these guys. Their professionalism, approach and dedication to support their customers is what a lot of organisations could learn from, well done to all and please keep up the great work.

The service we received from Richard Kendall estate agents was brilliant. Elizabeth Cooke was amazing. We put the bungalow on the market and Elizabeth phoned and sent emails regularly which kept us up to date. Selling the bungalow was made easy . I would highly recommend Richard Kendall estate agents when buying or selling your property

Sold a BTL property using off market process. Joe was very helpful and professional during the sale and kept us full up to date.

The process has been smooth sailing due to the help and cooperation provided by Alice, she has been very helpful and polite through the full process of the journey. We really appreciate all the help

Alannah was super friendly and extremely helpful assisting us with our move into our new property, she was calm, methodical and really went that extra mile to sort out any niggles or bits and pieces. I couldn’t recommend highly enough, she is an absolute superstar!!!

Just purchased our new house with Richard Kendall and honestly Karen Marijewko has been fantastic from the start. Clear communication, brilliant help would 100% recommend

I found the sales staff to be very friendly

We can’t thank Suzanne and Donna enough for helping us every step of the way in selling our house. From start to finish, they were amazing, professional, supportive, and always there when we needed them.

A special thank you to Suzanne — nothing was ever too much trouble. She went above and beyond for us, kept us updated daily even when she was off on holiday and gave us so much reassurance, especially because we were working toward a fixed date to move to the USA. That timeline could have been very stressful, but Suzanne made the whole process feel manageable.

We are so grateful for all the hard work, dedication, and care Suzanne and Donna put into helping us. We truly couldn’t have done it without them and would highly recommend them to anyone looking to buy or sell a home.

The service from day one and the initial valuation through to the sale was well managed by the Richard Kendall team with a special shout out to Leah! We could not recommend Richard Kendall enough and if you are looking for a full rounded service then look no further! Always keeping us up to date, chasing and pushing the sale to completion, thanks again to Leah for getting it over the line and all her hard work!
Lee and Nichola Secker

We sold our house and also purchased a property through the Ossett Office of Richard Kendall.
Lucy was our case manager and was a great support. There were some stressful ups and downs but Lucy was the calm voice of reason throughout.
We would definitely recommend.

We've used Richard Kendall to manage our rentals for many years now and we have always been more than happy with their approach to our properties and have loved the pro active way in which they've dealt with issues, queries and sourcing reputable tradies. They've been invaluable in updating us on changes to legislation too.

Their staff in the Horbury branch go above and beyond to ensure that everything runs smoothly, which takes a huge weight off my mind.

I would like to say a huge thank you to Shireen and the entire team at Richard Kendall Estate Agents for their outstanding support in helping me sell my house.

From the very beginning, Shireen was professional, approachable, and incredibly knowledgeable. She guided me through every step of the process with clear communication and genuine care, making what could have been a stressful experience feel smooth and manageable.

The whole team worked tirelessly behind the scenes, keeping me updated and ensuring everything progressed efficiently. Their dedication, attention to detail, and commitment to achieving the best outcome really stood out.

I truly appreciate all the hard work and support I received, and I wouldn’t hesitate to recommend Shireen and the Richard Kendall team to anyone looking to buy or sell a property.

Thank you again for everything!

Was looked after all the way through my purchase by Emily Dunbar from the Wakefield branch she helped me through the entire process nothing was too much trouble absolutely fantastic customer service I couldn't have managed without her

​I cannot thank Karen at the Wakefield branch enough for her incredible work on my recent move. From the moment my offer was accepted to the day I finally had the keys in my hand, the entire process took just over five weeks—a timeline I honestly didn't think was possible!
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Moving house is notoriously stressful, but Karen made it feel seamless. Here are some of great aspects of our interactions:

​Speed & Efficiency: To go from offer to completion in five weeks requires someone who is constantly on the ball, and Karen certainly was.

​Proactive Communication: I was never left wondering what was happening. She kept me updated every step of the way and chased solicitors and third parties without me even having to ask.

​Professionalism: She handled every minor hurdle with a calm, "can-do" attitude that really put my mind at ease.
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She is an absolute credit to the Richard Kendall team
​Bottom line: Five-star service all the way.

Thank you, Karen!

Would highly recommend Richard Kendall Estate Agents to anyone thinking of selling their property. From the initial valuation to completion everything was handled with professionalism and ease. Thanks in particular to Emily Dunbar at the Wakefield office for all her help and guidance along the way for a first-time seller! No question was too much for her, she maintained regular contact throughout the process to keep me updated, and was always available via phone and email.
The friendly and helpful team made selling as stress-free as possible.

Staff are so helpful. Alice in particular could not do enough to help with everything and was always available to answer any questions