Richmond Motor Group - Skoda Southampton Avis 

479
TrustScore 5 sur 5

4,8

Skoda Southampton, Broad Oak, Botley, SO30 2EU Southampton, Hampshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Wow, what a salesman Joey Danladi is! He made the whole experience of purchasing our new car such a seamless process. He was patient talked through all our options ensuring we made the right decisions... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everyone at Richmond have been really kind, polite and patient. Ben was who we originally saw and would not rate him highly enough. He kept us up to date with the progress of preparation, to the sale... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The whole experience was really good. .Ben is friendly, cheerful and patient. Nothing was too much trouble. He explained everything very clearly and with great patience. I find all the staff at Ruc... Voir plus

Noté 5 sur 5 étoiles

Extremely helpful staff when purchasing my Kamiq. Tomasz took time to show me the controls etc. Really happy with my new car. Definitely recommending friends and family to Richmond Skoda Southampto... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Centre de contrôle technique
  3. Prestataire de transport automobile privé
  4. Concessionnaire Hyundai
  5. Concessionnaire Skoda
  6. Vendeur de voitures d'occasion

Écrit par l'entreprise

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Coordonnées de contact

  • Skoda Southampton, Broad Oak, Botley, SO30 2EU, Southampton, Hampshire, Royaume-Uni

  • 01489 785 111

4,8

Excellent

TrustScore 5 sur 5

479 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(479)

1 722 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The whole experience was really good

The whole experience was really good. .Ben is friendly, cheerful and patient. Nothing was too much trouble. He explained everything very clearly and with great patience. I find all the staff at Ruchmond Skoda Botley go out of their way to be helpful.

24 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Joey couldn’t have done more for us…

Joey couldn’t have done more for us throughout the process from start to finish. Excellent service and humour!

28 août 2026
Avis spontané
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Réponse de Richmond Motor Group - Skoda Southampton

We are so pleased to hear that our team member provided such excellent service and support throughout your experience. It's wonderful to know they made the process enjoyable for you.

Noté 5 sur 5 étoiles

Great salesman- felt really looked…

Great salesman- felt really looked after and we learnt a lot about the car
Everyday was clearly explained
This was a big decision for us and our salesman Joseph made it an easy one

28 août 2026
Avis spontané
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Réponse de Richmond Motor Group - Skoda Southampton

We're so pleased to hear that you felt well looked after and that everything was clearly explained during your car purchase. It's wonderful to know that we could make such a significant decision an easy one for you.

Noté 5 sur 5 étoiles

Wow!

Wow, what a salesman Joey Danladi is! He made the whole experience of purchasing our new car such a seamless process. He was patient talked through all our options ensuring we made the right decisions. There was no pressure at all and we are confident we have made the correct choice. This is the second time using the Richmond group for our purchase and would highly recommend!!!!

27 août 2026
Avis spontané
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Réponse de Richmond Motor Group - Skoda Southampton

We are so pleased to hear about your excellent experience with us! It's wonderful that your car purchase was a seamless process and that you felt no pressure. We appreciate your continued trust and high recommendation.

Noté 5 sur 5 étoiles

Everyone at Richmond have been really…

Everyone at Richmond have been really kind, polite and patient. Ben was who we originally saw and would not rate him highly enough. He kept us up to date with the progress of preparation, to the sale and also with collection.
There was no pressure and he helped us transfer our car over from another garage for us to view - thankyou all

21 août 2026
Avis spontané
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Réponse de Richmond Motor Group - Skoda Southampton

We are so pleased to hear about your fantastic experience! It's wonderful that our team was kind, polite, and patient, keeping you updated throughout the process. We're especially glad there was no pressure and that we could assist with transferring your car.

Noté 5 sur 5 étoiles

Chatty Joey

Joey was again on the ball chatty cheerful and great to get on with.
It all seemed to go smoothly and quickly

18 août 2026
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Réponse de Richmond Motor Group - Skoda Southampton

We're so glad to hear that everything went smoothly and quickly for you! We appreciate your kind words.

Noté 5 sur 5 étoiles

Great sales team at Škoda, Botley, Southampton

Archie helped me through the process in choosing and purchasing a used car and with the help of his colleagues too, presented a few models to test drive and choose from! Very pleased with my new car. A good team at the Botley Škoda branch!

16 août 2026
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Réponse de Richmond Motor Group - Skoda Southampton

We appreciate your positive feedback and 5-star rating! We're delighted to hear that our team provided excellent service, helping you choose and purchase your new car. We're so glad you're pleased with your new car!

Noté 5 sur 5 étoiles

Outsanding experience buying a new EV

Outstanding service from our initial request to test drive an Elroq, through to ordering, purchase, delivery and after-sales advice and assistance. Ben was very approachable, knowledgeable and extremely helpful in guiding us through the whole process, first class customer service.

11 août 2026
Avis spontané
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Réponse de Richmond Motor Group - Skoda Southampton

We appreciate your wonderful feedback and 5-star rating! We're delighted to hear that your experience, from test drive to after-sales, was outstanding. It's fantastic that our team member was approachable, knowledgeable, and extremely helpful, providing first-class customer service throughout the whole process.

Noté 5 sur 5 étoiles

Good to do business with

The whole process of setting up a test drive, the test drive itself, discussion of a potential deal including trading in my existing car, completion of the sale transaction and handover of the purchased car was handled very well.

16 août 2026
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Réponse de Richmond Motor Group - Skoda Southampton

We appreciate your feedback and 5-star rating! We're so glad to hear that the entire process, from the test drive to the completion of the sale and car handover, was handled very well.

Noté 5 sur 5 étoiles

Excellent customer service

Ben was informative and very knowledgeable about Skodas.

14 août 2026
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Réponse de Richmond Motor Group - Skoda Southampton

We appreciate your positive feedback! We're delighted to hear that you found our team member informative and knowledgeable. Thank you for sharing your experience.

Noté 5 sur 5 étoiles

Extremely helpful staff when purchasing…

Extremely helpful staff when purchasing my Kamiq.
Tomasz took time to show me the controls etc.
Really happy with my new car. Definitely recommending friends and family to Richmond Skoda Southampton when they want purchase a vehicle.

12 août 2026
Avis spontané
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Réponse de Richmond Motor Group - Skoda Southampton

We appreciate your positive feedback! We're delighted to hear that our team provided excellent service and took the time to show you the controls of your new car. We're so glad you're happy with your purchase!

Noté 5 sur 5 étoiles

Showroom Visit

Really great experience visiting the showroom and taking the Elroq for a test drive. Ben was fantastic from start to finish friendly, knowledgeable, and very helpful without being pushy. He made the whole experience easy and enjoyable. Excellent customer service and I’d definitely recommend the dealership!

5 août 2026
Avis spontané
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Réponse de Richmond Motor Group - Skoda Southampton

We appreciate your wonderful feedback and 5-star rating! We're delighted to hear that your experience visiting the showroom and test-driving was excellent. It's fantastic that our team member was friendly, knowledgeable, and very helpful without being pushy, making the whole experience easy and enjoyable for you.

Noté 5 sur 5 étoiles

Helpful sales staff well looked…

Helpful sales staff well looked after.by Joey and Jeff .appreciated the lack of hard selling. Would buy a car from here again

27 juillet 2026
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Réponse de Richmond Motor Group - Skoda Southampton

We're so glad to hear you had such a positive experience with our helpful sales staff and appreciated the no-pressure approach. We look forward to assisting you again!

Noté 5 sur 5 étoiles

Mark was very helpful.

Mark was incredibly helpful to my son when buying his 1st car. He was patient and did not rush us. Mark explained things very clearly and the whole experience was easy and enjoyable. Thank you Mark.

24 juillet 2026
Avis spontané
Logo de Richmond Motor Group - Skoda Southampton

Réponse de Richmond Motor Group - Skoda Southampton

We're delighted to hear about your positive experience and that our team member was patient and clear in explaining everything. It's wonderful that the car buying process was easy and enjoyable for your son's first car.

Noté 5 sur 5 étoiles

Staff (Archie

Staff (Archie, Ben, Geoff) made a lot of effort to connect with me as an individual and showed helpful flexibility on part-exchange deal.

1 août 2026
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Réponse de Richmond Motor Group - Skoda Southampton

We're so pleased to hear that our team made such an effort to connect with you and showed helpful flexibility. We appreciate your positive feedback!

Noté 5 sur 5 étoiles

Great Customer Experience

Great experience buying an approved used Skoda from Richmond Motors. Ben the salesperson was especially helpful, friendly, courteous and knowledgeable throughout. From my initial phone call, to my visit to the showroom for a test drive, to delivering the vehicle to my home and demonstrating key features. Excellent job.

1 août 2026
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Réponse de Richmond Motor Group - Skoda Southampton

We appreciate your wonderful feedback and 5-star rating! We're delighted to hear that your experience buying an approved used Skoda was excellent and that our salesperson was helpful, friendly, and knowledgeable throughout the process.

Noté 5 sur 5 étoiles

The Salesperson was very polite and…

The Salesperson was very polite and helpful. He explained everything we needed to know clearly.

24 juillet 2026
Logo de Richmond Motor Group - Skoda Southampton

Réponse de Richmond Motor Group - Skoda Southampton

We appreciate your five-star rating! We are delighted to hear that our team was polite and helpful, and clearly explained everything you needed to know.

Noté 5 sur 5 étoiles

The salesman Archie was extremely…

The salesman Archie was extremely helpful and informative, and exceptionally patient, made it a far less stressful experience than it could have been. 10 out of 10 for Archie!

19 juillet 2026
Logo de Richmond Motor Group - Skoda Southampton

Réponse de Richmond Motor Group - Skoda Southampton

We appreciate your wonderful feedback and five-star rating! We're so glad to hear that our team member was extremely helpful, informative, and exceptionally patient, making your experience far less stressful.

Noté 5 sur 5 étoiles

The staff were incredibly friendly

The staff were incredibly friendly, approachable and helpful. In particular Ben, the sales representative, made the whole process so simple, and straightforward.

11 juillet 2026
Logo de Richmond Motor Group - Skoda Southampton

Réponse de Richmond Motor Group - Skoda Southampton

We appreciate your wonderful feedback and five-star rating! We're so glad to hear that our team was friendly, approachable, and made the process simple and straightforward.

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