Richmond Motor Group - Suzuki Southampton Avis 

702
TrustScore 5 sur 5

4,9

Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD Southampton, Hampshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Outstanding. Nothing was too much trouble at this dealer. Have always gone back due to the customer service. And love the Vitara. These people know about customer service.y last vehicle was an MG and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We’ve just picked up a new scross from Jag at totton in Southampton and it was all very friendly and easy to buy via this branch very happy thank you

L'entreprise a répondu

Noté 5 sur 5 étoiles

Cannot recommend Ricky from newmans suzuki enough! Friendly,reliable and very knowledgeable salesman and most importantly honest! Ricky listened to our requirements and from start to finish was a very... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Charlie Dobson the sales executive was most helpful, she was patient and kind as i have parkinson's disease.She explained everything and checked for understanding. Charlie took us for a test drive an... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Centre de contrôle technique
  3. Prestataire de transport automobile privé
  4. Concessionnaire Hyundai
  5. Concessionnaire Skoda
  6. Vendeur de voitures d'occasion

Écrit par l'entreprise

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Coordonnées de contact

  • Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD, Southampton, Hampshire, Royaume-Uni

  • 02380 873 888

4,9

Excellent

TrustScore 5 sur 5

702 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(702)

1 660 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

FIVE STARS for Jagdeep Bhakar at Richmond Suzuki, Totton!

I arrived to collect our new car and was warmly welcomed by Jagdeep Bhakar, offered a drink and seat.

There was some technical difficulties registering the new car and this did take some time but Jags kept me informed and apologised for the delay.

With the car registered Jags went through the paper work and helped me set up the App that supports the vehicle.

I needed to collect some items out of my old car and Jags kindly drove the new one alongside it so it was easier for me to transfer my belongings.

Jags waited with me to ensure the App technology was working.

Jags was polite, kind and engaging in all our interactions - I couldn't have asked for more - Thank you

11 mars 2026
Avis spontané
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Réponse de Richmond Motor Group - Suzuki Southampton

We're happy to hear that your new car collection experience was a positive one. We appreciate your kind words regarding the service you received, and we are so glad everything went smoothly despite the technical difficulties. Thank you!

Noté 5 sur 5 étoiles

everything was explained clearly and…

everything was explained clearly and all questions answered. When a problem arose, a way to solve it was found.

9 mars 2026
Avis spontané
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Réponse de Richmond Motor Group - Suzuki Southampton

We're happy to hear that our explanations were clear and that we addressed all your questions effectively. We appreciate your feedback regarding the problem-solving.

Noté 5 sur 5 étoiles

Jag was excellent

Jag was excellent, showed me everything I needed to see and know about my new car and helped me set up the Suzuki connect app. He's the best 🤞

9 mars 2026
Avis spontané
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Réponse de Richmond Motor Group - Suzuki Southampton

We're happy to hear that you had such a positive experience! It's great to know that you felt well-informed and supported with the car and app setup.

Noté 5 sur 5 étoiles

We didn’t have any problems it all went…

We didn’t have any problems it all went very smoothly the sales man was very pleasant and easy to talk to got everything sorted out and collected on time.

2 mars 2026
Avis spontané
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Réponse de Richmond Motor Group - Suzuki Southampton

We appreciate your positive feedback and are so glad to hear that your experience went smoothly. It's great knowing our team helped get everything sorted out for you. Thank you!

Noté 5 sur 5 étoiles

Very friendly

Just browsing but ended up buying a car so excellent sales guy.nothing pushy very polite and had everything explained until we understood ( being a bit older it takes a while )

1 mars 2026
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

We're happy to hear that you had such a positive experience! We appreciate your feedback and are so glad the sales process was helpful and informative for you.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, couldn’t do enough for us. Very polite and welcoming and had a nice smile and a nice sense of humour. Thank you very much to Jag.

27 février 2026
Avis spontané
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Réponse de Richmond Motor Group - Suzuki Southampton

We're happy to hear that you enjoyed your experience. It's great to know our service was excellent, and we were polite, welcoming, and accommodating. Thank you for your feedback.

Noté 5 sur 5 étoiles

Welcoming and polite staff. Great customer service.

Welcoming and polite staff.
Knowledgeable and able to provide all information required.
Thank you Jag.

27 février 2026
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

We appreciate your kind words and five-star rating! We're so glad to hear that our staff was welcoming, polite, and knowledgeable. Thank you for recognizing our team.

Noté 5 sur 5 étoiles

Was very happy with the service,nothing…

Was very happy with the service,nothing was too much trouble. Very friendly and made me fill welcome. And very happy with my car

21 février 2026
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

We're very happy you were pleased with our service and felt welcome. It's great to hear nothing was too much trouble, and you are happy with your car!

Noté 5 sur 5 étoiles

We have been very happy with Suzki…

We have been very happy with Suzki since we first got one from the Fareham branch. Dell the manager their at the time was very helpful & we have followed him round to where he is now in Southampton.

14 février 2026
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

We're happy you've consistently enjoyed your Suzuki experience and appreciate your loyalty. It's great to know our team's support has been so helpful to you over the years.

Noté 5 sur 5 étoiles

Following a number of problems in…

Following a number of problems in purchasing a secondhand car, we are happy to strees that those problems have now been sorted out by Bill Ryan, the Suzuki Manager. We are now going to buy a new Swift from them and would like to thank Bill for coming up trumps. Ghislaine Chauvin

9 février 2026
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

We're happy to hear that the issues you experienced with your secondhand car purchase have been resolved. We appreciate your feedback and are delighted you're buying a new Swift from us. Thanks for your positive comments.

Noté 4 sur 5 étoiles

good service

good service, only down point was one of the keys was dead which would have been nice to been told. Jag did a great job though recommend dealing with him

25 janvier 2026
Avis spontané
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Réponse de Richmond Motor Group - Suzuki Southampton

We're glad you appreciated the service. We regret to hear about the key issue and will address this to ensure better communication going forward. We appreciate your recommendation.

Noté 4 sur 5 étoiles

Nearly 5Stars

Parking is an issue at the dealership, but Ricky the salesman was really good.

4 février 2026
Avis spontané
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Réponse de Richmond Motor Group - Suzuki Southampton

We appreciate your feedback. We're glad the salesperson provided excellent service. We'll review parking options to improve our customer experience.

Noté 5 sur 5 étoiles

Jagdeep Bhakar was great

Jagdeep Bhakar was great. We went into the showroom knowing we wanted to but a swift and Jag was not pushy at all. Would highly recommend both Jag and Richmond Suzuki

31 janvier 2026
Avis spontané
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Réponse de Richmond Motor Group - Suzuki Southampton

We're happy to hear that you had a great experience! It's wonderful that our team made you feel comfortable and helped you find the perfect car. Thank you for recommending us!

Noté 5 sur 5 étoiles

Jag was great

Jag was great, he was supportive, knowledgeable, honest and attentive. We felt relaxed and supported in making a big decision for us, moving to an electric vehicle. Thanks so much Jag

30 janvier 2026
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

We're delighted to hear that you felt supported and relaxed while making such a big decision. We appreciate your positive feedback and are glad we could help with your move to an electric vehicle!

Noté 5 sur 5 étoiles

Great team…

The whole team are amazing thank you all for your help

31 janvier 2026
Avis spontané
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Réponse de Richmond Motor Group - Suzuki Southampton

We are so grateful for your kind words and appreciation. We're happy to hear that our team was able to help you!

Noté 5 sur 5 étoiles

MG service

MG service, Both Louis and service manager were most helpful, helped with a technical warranty issue and lovely loan car provided.

29 janvier 2026
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

We're happy to hear that our team was helpful with your warranty issue, and that you enjoyed the loan car. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

Polite

Polite, informative, friendly. This is our second purchase with Richmond.

28 janvier 2026
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

We're glad you enjoyed your experience with us! Thank you for your continued trust and for choosing us for your second purchase.

Noté 5 sur 5 étoiles

I am so pleased with my purchase from…

I am so pleased with my purchase from the sales lady Charley. She was so helpful and polite. I thank everyone at newmans for what great service you get x

27 janvier 2026
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

We appreciate you taking the time to leave us this fantastic review! We're so happy to hear that you were pleased with your purchase and the service you received.

Noté 5 sur 5 étoiles

I recently bought a car from Charley…

I recently bought a car from Charley and the whole process was excellent. Communication was clear, transparent, and professional throughout. The car was in great condition and exactly as advertised. I really appreciated how easy and straightforward everything was. Highly recommend and would definitely buy from them again.

27 janvier 2026
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

We're happy to hear that the car buying process was excellent! It's great to know that the communication was clear and transparent, and that the car's condition met your expectations. We appreciate your recommendation!

Noté 5 sur 5 étoiles

Excellent experience!

Excellent experience dealing with Richmond in Totton, Southampton! From my first phone call to them and picking up my pre-owned car the service couldn't be faulted. Jagdeep was very professional from start to finish, even picking me up from the train station. Very good company to deal with and not pushy - would highly recommend 👍

26 janvier 2026
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

We're happy to hear that you had an excellent experience with our team in Totton! We appreciate your kind words regarding the service you received, and we're glad everything went smoothly. Thank you for the recommendation!

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