Richmond Motor Group - Suzuki Southampton Avis 

702
TrustScore 5 sur 5

4,9

Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD Southampton, Hampshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Outstanding. Nothing was too much trouble at this dealer. Have always gone back due to the customer service. And love the Vitara. These people know about customer service.y last vehicle was an MG and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We’ve just picked up a new scross from Jag at totton in Southampton and it was all very friendly and easy to buy via this branch very happy thank you

L'entreprise a répondu

Noté 5 sur 5 étoiles

Cannot recommend Ricky from newmans suzuki enough! Friendly,reliable and very knowledgeable salesman and most importantly honest! Ricky listened to our requirements and from start to finish was a very... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Charlie Dobson the sales executive was most helpful, she was patient and kind as i have parkinson's disease.She explained everything and checked for understanding. Charlie took us for a test drive an... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Centre de contrôle technique
  3. Prestataire de transport automobile privé
  4. Concessionnaire Hyundai
  5. Concessionnaire Skoda
  6. Vendeur de voitures d'occasion

Écrit par l'entreprise

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Coordonnées de contact

  • Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD, Southampton, Hampshire, Royaume-Uni

  • 02380 873 888

4,9

Excellent

TrustScore 5 sur 5

702 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(702)

1 683 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service great cars

Very pleased with the purchase of a Suzuki baleno, first time buying a car without assistance and Del made the whole experience very easy for me and much less stressful. I would recommend anyone to buy a car with him!

30 juin 2025
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

Good morning

We're pleased to hear your car purchase was easy and less stressful. It's great knowing you felt supported buying your Suzuki Baleno. We appreciate your recommendation!

Kind regards,
Mae

Noté 5 sur 5 étoiles

Suzuki are a great company selling good…

Suzuki are a great company selling good cars. Richmond Suzuki have been very good in looking after my old Suzuki and Now we have purchased a new vehicle . The whole experience has been very straightforward and Sam Beevers the Sales Executive has been fantastic throughout .

27 juin 2025
Avis spontané
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Réponse de Richmond Motor Group - Suzuki Southampton

Hi Brian,

We're happy to hear that you find our vehicles great. It's wonderful knowing your experience purchasing a new vehicle was straightforward and that the sales executive was fantastic. Thank you for your positive feedback!

Kind regards,
Mae

Noté 5 sur 5 étoiles

Delbir is FANTASTIC!

What can i say about delbir, beside the fact he is a fantastic salesman! No pressure, no hassle, just pure professionalism!

I wasnt able to purchase a car on this occasion due to a finance hiccup, however throughout the whole process Del was amazing! The worst mistake youll ever make is not buying a car from him :-)

3 juin 2025
Avis spontané
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Réponse de Richmond Motor Group - Suzuki Southampton

Hi Jack. We appreciate you sharing your experience. We're glad to hear that you received professional and helpful service. We regret that you couldn't purchase a car at this time, and we hope to assist you in the future. Thanks for your feedback! - Laurence

Noté 5 sur 5 étoiles

I have just purchased a second hand…

I have just purchased a second hand Peugeot from Richmond Motor Group in Southampton. The sales person Delbir was great. He was so helpful and managed to sort out everything for us.

2 juin 2025
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

We're happy to hear that you had a great experience purchasing your Peugeot. We appreciate your positive feedback regarding the helpful service you received. Thank you!

Noté 5 sur 5 étoiles

I would recommend

Very helpful staff. Very satisfied. I would certainly recommend

13 mai 2025
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

We appreciate your recommendation and are very satisfied that our staff was helpful!

Noté 5 sur 5 étoiles

Came to the dealership and everyone was…

Came to the dealership and everyone was great Del was really helpful

11 mai 2025
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

Good afternoon Lucy, we're happy to hear that your dealership visit was great and that you found our team helpful. Thank you for your feedback! Kind regards, Cameron

Noté 5 sur 5 étoiles

Del at Suzuki is a wonderful salesman

Del at Suzuki is a wonderful salesman. No pressure, put us at ease and it was a pleasure buying a car from him. He even made sure our registration number had a letter that we wanted for our daughter’s initial. Del goes above and beyond. Thank you for everything!

10 mai 2025
Avis spontané
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Réponse de Richmond Motor Group - Suzuki Southampton

Good afternoon Jay, we are thrilled to hear about your positive experience with our sales team. It sounds like you had a wonderful experience with Del. We strive to provide exceptional customer service and it's heartwarming to know that Del went above and beyond to make your car buying experience a pleasant one. We appreciate your kind words and will share your feedback with Del. Kind regards, Cameron

Noté 5 sur 5 étoiles

Always friendly and helpful

Always friendly and helpful, I don’t go anywhere else to buy my cars!

8 mai 2025
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

Thank you for your wonderful review and five-star rating, Alice. We're delighted to hear that you always find our team at Richmond Newmans Suzuki Totton friendly and helpful. Your loyalty means so much to us, and we look forward to assisting you again in the future! Kind regards, Cameron

Noté 5 sur 5 étoiles

Very professional and helpful

8 mai 2025
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

Thank you for your kind review, Graham. We're delighted to hear that you found our team at Richmond Newmans Suzuki Totton professional and helpful. We look forward to assisting you again in the future! Kind regards, Cameron

Noté 5 sur 5 étoiles

Del was absolutely fantastic,

Del was absolutely fantastic, such a nice man, very helpful and polite , nothing was to much trouble, would highly recommend this dealership. ☺️

2 mai 2025
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

Good afternoon Lee, we are so pleased to hear about your positive experience. We strive to provide exceptional customer service and it's wonderful to know that Del went above and beyond to make your visit enjoyable. We appreciate your kind words and recommendation. Kind regards, Cameron

Noté 5 sur 5 étoiles

Excellent service from Delbir

Excellent service from Delbir, thank you so much.

1 mai 2025
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

Good afternoon ,
We appreciate your kind words and are thrilled to hear about your positive experience. We're glad you were satisfied with the service you received. Kind regards, Cameron

Noté 5 sur 5 étoiles

I had a very good experience with dale…

I had a very good experience with dale at Suzuki totton. Very friendly and welcoming.. and amazing service.

1 mai 2025
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

Hi Danielle. We're so glad to hear you had a positive experience with Dale at Suzuki Totton. We appreciate your kind words about his friendliness, welcoming attitude, and excellent service. We strive to provide our customers with the best possible experience, and it's wonderful to know that Dale exceeded your expectations. Many thanks, Laurence

Noté 5 sur 5 étoiles

Del,

Del,
Was a superstar! Very helpful very informative and knowledgeable.
He was welcoming each time we saw him.
Thanks for help with my wife’s new car

30 avril 2025
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

Hi Anthony. We're thrilled to hear about your positive experience! It's wonderful to know that you found our team member so helpful and welcoming. We appreciate your kind words and will be sure to share your feedback with him. Many thanks, Laurence.

Noté 5 sur 5 étoiles

Excellent

Friendly, communication good.
Easy process from ordering car to collection

29 avril 2025
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

Good afternoon Jane, we appreciate your kind words and are glad to hear you had a positive experience. We strive to make the car buying process as smooth and enjoyable as possible. Kind regards, Cameron

Noté 5 sur 5 étoiles

Great service 👏

I brought my used car via this garage, throughout the experience Geoff continued to kept me and my partner well informed about the car and answered all our questions. He explained the service plan which he sold to me as it made sense for my needs and we added the Gardx which I am happy I did as speaking to ours they told me it's well worth it.

When coming go collect the car Geoff made me aware that there was a recall on my make of vehicle which needed a part changed, Geoff got it in within minutes of telling me for this piece to be changed which was very impressive.

I cannot fault the service myself and my partner received and would recommend this garage and the sell staff and garage staff.

28 avril 2025
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

Hi Nath.We appreciate you taking the time to share your positive experience. It's wonderful to hear that you were so impressed with Geoff's communication and expertise throughout the process. We strive to provide our customers with clear and informative explanations about our services, and we're glad that you found the service plan and Gardx to be valuable additions.

We're also pleased to hear that Geoff was able to promptly address the recall on your vehicle. His dedication to ensuring customer satisfaction is truly commendable. We value your recommendation and are committed to continuing to provide exceptional service to all our customers. Many thanks, Laurence.

Noté 5 sur 5 étoiles

Geoff has really helped lme with…

Geoff has really helped me with explaining pcp ect .Such a lovely man easy to talk too

23 avril 2025
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

Hi Kelly. We're so glad to hear you had a positive experience. It's wonderful to know that you found our representative helpful and easy to talk to. We appreciate your kind words and will share your feedback with our team. Many thanks, Laurence.

Noté 5 sur 5 étoiles

Excellent great customer service at Richmond motor groupservice always a pleasure to…

Excellent service always a pleasure to buy from Richmond Suzuki.
Jeff is an outstanding person who puts the customer first.

23 avril 2025
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

Hi Jacqueline. Thank you for your kind words and for taking the time to share your positive experience. We're delighted to hear that you had such a great experience with our team, and that you found our service to be excellent. We're proud to have such dedicated employees who go above and beyond for our customers. Many thanks, Laurence.

Noté 5 sur 5 étoiles

Friendly,helpful

20 avril 2025
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

Thanks so much, Sarah! We're glad you found us friendly and helpful, kind regards, Cameron

Noté 5 sur 5 étoiles

Made to feel at ease

Wonderful salesman, Steve Eyles, I wasn't rushed into anything, everything was explained to me at great length, very helpful staff

14 avril 2025
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

Good afternoon Sue, we're so glad to hear about your positive experience. We strive to provide our customers with knowledgeable and helpful staff, and it sounds like Steve Eyles went above and beyond to ensure you felt comfortable and understood. We appreciate your kind words and will share your feedback with our team. Kind regards, Cameron

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