Richsweeps Avis 

1 252
•
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Impressive a huge variety of games and theres category’s to Help you choose ur style & likes from asian oriental, western style , sweets and deserts are fun too. Original classic slots. The rede... Voir plus

Noté 2 sur 5 étoiles

Beware of the instant redemption ive been waiting. 5 days now and they just keep saying that are working on it, no update nothing once this clears i wont play on this platform again just not worth the... Voir plus

Noté 5 sur 5 étoiles

Fast customer service. My first redemption took 10 mins… I was concerned at first when it wasn’t instant, but a one minute conversation with customer service got it approved to my card. So far so goo... Voir plus

Noté 5 sur 5 étoiles

Richsweeps is one of the best platforms I have played on, and that says a lot because I play with about ten different social casinos each day! They have super fast redemptions, a great variety of game... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

RichSweeps is America's #1 Social Casino – completely free to play with the chance to win big! We offer Instant Redemptions, 24/7 Live Support, and some of the highest RTP rates in the industry. Enjoy amazing bonuses, exciting gameplay, and a community that celebrates your wins. We have a wide selection of Crash Games, Slots, Table Games, Live Casino, Fish Games, and much more! Getting started is easy – we accept a wide range of payment options including Debit and Credit Cards, Bank Transfers, Crypto, Venmo, Zelle, CashApp, and PayPal. With secure transactions, fast rewards, and nonstop entertainment, RichSweeps is where real players come to play, win, and have fun.


Coordonnées de contact

Information importante

4,0

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(1 252)

648 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Trustworthy and Fun, Recommend YES

The platform is very easy to navigate, depositing couldn’t be easier, there is a a verification process to make sure everything matches your profile information including the depositing method. As soon as it is all verified which took less than half a day, I received my redemption. So with all things said casino is fun, and trustworthy. Definitely NOT one of those scam sites. Customers service is always there to address any needs you may have. I 100% recommend!

20 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Signed up easily

Signed up easily. Won my first time playing . Redemption was instant without all the bs rope a dope verifications. They are Legit foreal!

20 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

You’ll have to wait months to get paid here!!

Update!!! Messaged support and was completely ignored PER USUAL! I’ll post a new review every other day until I have successfully received my redemption. This is a tactic these shady online casino company’s that promote instant redemptions to get you to play there and then drag their feet to actually pay you so you spend your winnings back! False advertising to the max here and all their sister sites!

I won on April 25th and have not had A SINGLE SUCCESSFUL REDEMPTION!!! I’ve contacted customer support once a week with the same answer! Try a smaller amount than I do and they pend for two weeks then ultimately fail!!! I have $1000.00 I’m trying to redeem and haven’t received a cent due to repeated “failed” redemptions no matter the size. Save your money because you might win but you never be able make a successful redemption!!!

19 juin 2026
Avis spontané
Logo de Richsweeps

Réponse de Richsweeps

Hi Sara,

Thank you for sharing your update. We’re truly sorry to hear that this redemption process has been so frustrating and that you feel your concerns have not been properly addressed.

We understand how upsetting repeated failed redemption attempts can be, especially after waiting this long and trying different amounts as advised. This is not the experience we want for our players, and we’d like the opportunity to review your case in detail to better understand what may be causing the issue.

Please contact our support team at support email / live chat with your account details so we can look into this further and help provide a clear update on your redemption status.

Warm regards,
RichSweeps Support Team

Noté 5 sur 5 étoiles

I Definitely give them 5 stars

I Definitely give them 5 stars! The card redemptions are so quick! They also have the option to use crypto. But what sets them apart for me is that their agents are always available to help and will give me a bonus when I am unlucky! Also will add special bonus SC on packages for me! Highly recommend these guys!

18 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

I will update my review once my issue…

I will update my review once my issue is resolved. I have not been able to have a successful redemption, even though I provided them with all the documentation of my identity and selfie of me holding my payment debit card, account statement of my payments to them, etc. It had been VERY frustrating! I have reached out to customer service and the chat feature and nothing has been resolved. By far the worst redemption process in any of the platforms I use.

15 juin 2026
Avis spontané
Logo de Richsweeps

Réponse de Richsweeps

Hi Trina,

Thank you for sharing your feedback. We’re truly sorry to hear how frustrating this redemption experience has been for you, especially after providing the requested documentation and making multiple attempts to resolve the issue.

We understand how disappointing it can be when a redemption process takes longer than expected, and we recognize the importance of clear communication and timely resolutions. While some cases may require additional review, we never want our players to feel ignored or left without answers.

We’d genuinely appreciate the opportunity to review your case more closely and help provide clarity regarding your redemption status. Please feel free to reach out to our support team at support email / live chat with your account details so we can assist you further.

We hope to have the opportunity to improve your experience.

Warm regards,
RichSweeps Support Team

Noté 1 sur 5 étoiles

Do not use this site

Do not use this site. They refuse to pay out and are pretty sketchy in general. I've seen others say that they also can't get their money.

15 juin 2026
Avis spontané
Logo de Richsweeps

Réponse de Richsweeps

Hi Derek,

Thank you for sharing your feedback. We’re sorry to hear that your experience has left you with this impression.

We understand how frustrating it can be when a redemption or account review does not progress as quickly as expected. While some requests may require additional verification or compliance review, we recognize how important trust, communication, and transparency are throughout the process.

We would genuinely appreciate the opportunity to review your case and better understand your concerns. Please feel free to reach out to our support team at support email / live chat with your account details so we can assist you further.

Warm regards,
RichSweeps Support Team

Noté 1 sur 5 étoiles

BELIEVE the bad reviews on this site

***Funny how they can reply to this review so quickly but can’t respond to emails. I truly hope to save at least one person from going through what I did.

BELIEVE the bad reviews on this site! They are 100% true trust me. I had $1900 in winnings and they dicked me around for a week and still haven’t verified me. I play MANY different platforms and Rich Sweeps is by FAR the worst experience I’ve had. Highly disappointing! Run as fast as you can I promise you will be scammed.

13 juin 2026
Avis spontané
Logo de Richsweeps

Réponse de Richsweeps

Hi JODY,

Thank you for sharing your feedback. We’re truly sorry to hear that your experience has left you feeling this disappointed and frustrated.

We understand how concerning it can be when a redemption or verification process takes longer than expected, especially when you’re eager to receive your winnings. While additional reviews may sometimes be required as part of our security and compliance procedures, we recognize how important clear communication and timely updates are throughout the process.

We would genuinely appreciate the opportunity to review your case more closely and better understand what may be causing the delay. Please feel free to reach out to our support team at support email / live chat with your account details so we can assist you further.

Warm regards,
RichSweeps Support Team

Noté 1 sur 5 étoiles

STRAIGHT UP SCAMMERS

STRAIGHT UP SCAMMERS
I submitted a redemption of $400 on 6/9 it is now 6/13 and i have yet to have received my ‘ INSTANT REDEMPTION’ as they claim on here, which is soo far from the truth. They emailed me asking for my proof of payment method, which i sent to them quick and was told i have to wait a 72 hour time frame, which i knew was a lie just to keep me waiting but regardless i had to wait and now its been longer than 72 hours and i haven’t even received an update or anything. On top of that i verified my self in 2 mins and they still want to say stuff about verification. You guys will see if they respond to me on here it’s going to be the same automated message they tell everyone who was the same problem as me. WHATEVER YOU DO, DONT WASTE YOUR MONEY HERE!!!!

9 juin 2026
Avis spontané
Logo de Richsweeps

Réponse de Richsweeps

Hi Adelina,

Thank you for sharing your feedback. We’re sorry to hear how frustrating this experience has been for you, especially while waiting for your redemption.

We understand your concerns regarding the timeline and the additional verification requests. While some redemptions may require further review as part of our security and compliance processes, we recognize how important it is to provide clear communication and realistic expectations throughout the process.

We’d genuinely like the opportunity to review your case more closely and provide additional clarity regarding your redemption status. Please feel free to reach out to our support team at support email / live chat with your account details so we can assist you further.

We appreciate your patience and the opportunity to help.

Warm regards,
RichSweeps Support Team

Noté 1 sur 5 étoiles

If you're reading this and you're smart…

If you're reading this and you're smart then you will not play or trust rich sweeps bc it's just a scam to steal your money just lie they did me so if you still trust then after reading this review then your just as dumb as the creater of rich sweeps and you deserve to get your money took... I'm just sayin... Rich sweeps is the worst website I've ever experienced.... I would not recommend anybody play with these scammers

12 juin 2026
Avis spontané
Logo de Richsweeps

Réponse de Richsweeps

Hi Chris,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience left you feeling this disappointed.

We understand that unresolved concerns can be frustrating, and we never want any player to feel unheard. While we respect your opinion, we would genuinely appreciate the opportunity to better understand what happened and review any issues you may have encountered.

If you're willing, please reach out to our support team at support email / live chat with your account details so we can take a closer look and assist you further.

Warm regards,
RichSweeps Support Team

Noté 1 sur 5 étoiles

Promotional pack warning

This is a warning to anyone considering playing here. Do not purchase any of their promotional packs. If you do, you will not be able to purchase any more coins until you play your purchase down to a zero balance or get extremely lucky and manage to accumulate enough to reach the $100 redemption threshold.

You are not told about this when you are solicited to purchase a promo pack, which is deceptive marketing and to me makes this casino a shady operation. No other sweepstakes casino does this to my knowledge. Needless to say, I learned my lesson with with place.

12 juin 2026
Avis spontané
Logo de Richsweeps

Réponse de Richsweeps

Hi Brawl,

Thank you for sharing your feedback. We’re sorry to hear that your experience left you feeling disappointed.

We understand how important it is for players to clearly understand how promotions, package offers, and gameplay requirements work before making a purchase. Transparency is something we take seriously, and we appreciate you bringing your concerns to our attention.

We’d genuinely like the opportunity to review the situation and better understand what you experienced. If you’d be willing, please reach out to our support team at support email / live chat with your account details so we can take a closer look and provide clarification.

Warm regards,
RichSweeps Support Team

Noté 5 sur 5 étoiles

Great site!!!

Verification and redemption was easy and quick! I was verified right away. The redemption was approved quickly and was in my account just a few minutes after being approved. Quickly became one of my favorite sites!

10 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

REDEMPTION!!!

REDEMPTION!!!
I been waiting on my redemption since 6/9... So why guarantee thy have instant redemptions and not follow it... If it's not instant redemptions take it off the site!!!...

9 juin 2026
Avis spontané
Logo de Richsweeps

Réponse de Richsweeps

Hi Juanita,

Thank you for sharing your feedback. We’re sorry to hear that your redemption has taken longer than expected and understand how frustrating that can be.

We recognize your concerns regarding our instant redemption messaging and understand that delays can be disappointing when you are expecting a faster process. While many redemptions are completed quickly, some may require additional review before they can be finalized.

We’d genuinely like the opportunity to review your case more closely and provide additional clarity regarding your redemption status. Please feel free to reach out to our support team at support email / live chat with your account details so we can assist you further.

Warm regards,
RichSweeps Support Team

Noté 5 sur 5 étoiles

The platform is awesome and user…

The platform is awesome and user friendly. The customer service is terrific & nice. Ms Julianne Moore of Customer Service really loves her work & makes you feel welcome. With Style & Grace who would wanna play anywhere else

11 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

I have been trying to redeem $500 for…

I have been trying to redeem $500 for almost a day, BUT they claim it’s instant redemption? I have spent so much money on this site I’m highly disappointed. They definitely lost a customer! This is so annoying excuse after excuse

8 juin 2026
Avis spontané
Logo de Richsweeps

Réponse de Richsweeps

Hi Cierra,

Thank you for sharing your feedback. We’re sorry to hear that your redemption experience has been frustrating, especially after the support you’ve shown our platform over time.

We understand how disappointing it can be when a redemption takes longer than expected, particularly when you were anticipating a quicker process. While some redemption requests may require additional review, we know how important clear communication and timely updates are.

We’d genuinely like the opportunity to review your case more closely and provide additional clarity. Please feel free to reach out to our support team at support email / live chat with your account details, and we’ll be happy to assist you.

Warm regards,
RichSweeps Support Team

Noté 1 sur 5 étoiles

REPLY UPDATE.I have been playing on this platform on…

I have been playing on this platform on and off since September of last year or maybe sooner but anyways I won last month and all of a sudden I get a block after trying to redeem for a week and talking to customer care after making purchases and everything else that I have multiple accounts and I never did get my winnings so I've been waiting on a customer care to respond back to me to dispute the claim of multiple accounts because I do not have multiple accounts I did send them some information with a different email account but that didn't mean that I was playing under another account I just didn't have my email set up on my new phone but needless to say it's been 3 weeks I have not heard back from them and I still continue to wait and it's very frustrating so proceed with caution I suppose ..... UPDATE RESPONSE.. I HAVE BEEN IN TOUCH WITH THE CUSTOMER SUPPORT SEVERAL WEEKS NOW SORRY THIS IS ON CAPITAL X I DON'T MEAN TO BE YOU KNOW CAPPING BUT ANYWAYS AND IT GETS ME NOWHERE AND I GUESS I HAD TWO ACCOUNTS AND I'M SUPPOSING THE ONE WAS ACCIDENTALLY MADE LIKE I DON'T EVEN THINK I USED IT I HAVE NO IDEA DON'T KNOW NOTHING ABOUT IT BECAUSE I ONLY PLAY UNDER THE ONE AND WITH THAT BEING SAID YES I'VE BEEN THROUGH THREE DIFFERENT DEVICES OVER THE COURSE OF LESS THAN A YEAR AND IT'S REALLY FRUSTRATING AND YOU KNOW OF COURSE I WON SO BUT WITH THAT BEING SAID I MEAN I REALLY FEEL LIKE IT'S VERY UNFAIR BECAUSE I FEEL LIKE WE ALL MAKE MISTAKES AND IT'S NOT LIKE IT'S AN ONGOING ISSUE WITH ME OR A NATURAL OCCURRENCE OR IT'S A SUCH A BIG AMOUNT OF MONEY THAT YOU KNOW IT'S FRAUD SO I DON'T UNDERSTAND WHY I HAD TO BE KICKED OFF OF THE SITE AND NOT ALLOWED TO WITHDRAW MY WINNINGS IT MAY NOT BE A LOT BUT IT IS TO SOMEBODY LIKE ME AND IT WOULD BE NICE TO HAVE THOSE BUT YEAH I'VE CONTACTED CUSTOMER SUPPORT AND IT'S GOTTEN ME NOWHERE SO FAR I DON'T KNOW WHAT ELSE TO DO THERE'S NO NUMBER TO CALL

16 mai 2026
Avis spontané
Logo de Richsweeps

Réponse de Richsweeps

Hi Tricia,

Thank you for taking the time to share your experience. We’re truly sorry to hear how frustrating this situation has been, especially after being a player on our platform for such a long time.

We understand your concerns regarding the account review and the conclusion that multiple accounts may be involved. Please know that when potential account conflicts are detected, our team is required to conduct a thorough review to help maintain a fair and secure environment for all players. We also understand that situations involving a new device or different email for communication can sometimes create confusion during that process.

That said, we never want a player to feel unheard. If you believe there has been a misunderstanding, we encourage you to reach out to our support team with any additional information that may help clarify your situation. We would be happy to ensure your case receives a thorough review.

We appreciate your patience and the opportunity to look into this further.

Warm regards,
RichSweeps Support Team

Noté 1 sur 5 étoiles

My experience with Richsweeps casino

My experience with Richsweeps has been extremely disappointing.

The platform advertises “instant” redemptions, but my experience was anything but instant. When it comes time to deposit money, everything happens quickly. When it comes time to withdraw winnings, the process suddenly becomes slow, frustrating, and full of delays.

Unfortunately, this has become a common pattern I’ve experienced across multiple sweepstakes casino sites. They are happy to accept deposits immediately, but redemption requests often seem to drag on. Whether intentional or not, it creates the feeling that players are being given more time to cancel withdrawals and play the money back. In my case, that’s exactly what happened.

After dealing with similar issues on numerous sweepstakes casino platforms, I’ve reached my limit. I’m done with them entirely.

I’m sharing this review so others can make informed decisions before getting involved. If you struggle with impulse control or compulsive gambling behaviors, I strongly encourage you to stay away from these platforms. The combination of easy deposits, delayed withdrawals, and constant temptation can be a costly trap.

And please, spare me the standard copy-and-paste response that seems to appear under every negative review. Consumers deserve real answers and real accountability, not canned apologies that do nothing to address the underlying concerns.

This was my experience, and it’s one I don’t plan on repeating.

6 juin 2026
Avis spontané
Logo de Richsweeps

Réponse de Richsweeps

Hi Man,

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your time with RichSweeps left you feeling disappointed and frustrated.

We understand your concerns regarding redemption timelines and communication. While some redemption requests may require additional review for security and compliance purposes, we recognize how important it is to provide clear expectations and timely updates throughout the process.

We also appreciate your comments regarding responsible play. Player well-being is important to us, and we encourage all players to engage with our platform responsibly and within their personal limits.

Your feedback is valuable, and we take concerns like yours seriously. We would welcome the opportunity to review your experience further and better understand what happened.

Warm regards,
RichSweeps Support Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus