Richsweeps Avis 

1 252
•
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

Beware of the instant redemption ive been waiting. 5 days now and they just keep saying that are working on it, no update nothing once this clears i wont play on this platform again just not worth the... Voir plus

Noté 5 sur 5 étoiles

Impressive a huge variety of games and theres category’s to Help you choose ur style & likes from asian oriental, western style , sweets and deserts are fun too. Original classic slots. The rede... Voir plus

Noté 5 sur 5 étoiles

Fast customer service. My first redemption took 10 mins… I was concerned at first when it wasn’t instant, but a one minute conversation with customer service got it approved to my card. So far so goo... Voir plus

Noté 5 sur 5 étoiles

Richsweeps is one of the best platforms I have played on, and that says a lot because I play with about ten different social casinos each day! They have super fast redemptions, a great variety of game... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

RichSweeps is America's #1 Social Casino – completely free to play with the chance to win big! We offer Instant Redemptions, 24/7 Live Support, and some of the highest RTP rates in the industry. Enjoy amazing bonuses, exciting gameplay, and a community that celebrates your wins. We have a wide selection of Crash Games, Slots, Table Games, Live Casino, Fish Games, and much more! Getting started is easy – we accept a wide range of payment options including Debit and Credit Cards, Bank Transfers, Crypto, Venmo, Zelle, CashApp, and PayPal. With secure transactions, fast rewards, and nonstop entertainment, RichSweeps is where real players come to play, win, and have fun.


Coordonnées de contact

Information importante

4,0

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(1 252)

648 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Richsweeps is a scam

Richsweeps is a scam. I’ve been waiting almost 3 months for a withdrawal. Sent verification photos in and everything. Support keeps giving run around. They also delete redeem request history so that it doesn’t show you’ve been trying to redeem. Wants u to forget about the money or lose it back to them. Have photo proof of everything.

12 juillet 2026
Avis spontané
Logo de Richsweeps

Réponse de Richsweeps

Hi Vonte,

Thank you for sharing your feedback. We’re truly sorry to hear how frustrating this experience has been for you.

We understand how concerning it can be when a redemption takes longer than expected, especially after you've completed the requested verification steps. Please know that we take concerns like yours seriously and would genuinely like the opportunity to review your case in detail to better understand what may be causing the delay.

Our goal is never to create a frustrating experience, and we’re continuously working to improve our processes and communication. If you’re willing, please reach out to our support team at support email / live chat with your account details so we can investigate your case further and provide additional clarity.

Warm regards,
RichSweeps Support Team

Noté 5 sur 5 étoiles

So Far So Good Had My Account Since The…

So Far So Good Had My Account Since The End Of Last Year Actually Forgot About It Because I Have Soooo Many Online Sweepstakes Casinos I Play On 🤣 But Overall I Think This My Be My New Go 2. . .Only Because They Have My Fav Game Of Allllll Times Which Is “ Hot & Spicy Jackpot “ By The Provider Onlyplay & Is Sooooo Hard To Find Sweepstakes Gaming Who Has It 😩 So Yea , I Just Got Back On Today & Made My 1st Redemption As Well So I’ll Find Out The Withdrawal Timeframe Once I Receive My Funds ! But Other Than That Support Was Supperrrr Helpful & Responded Literally 2mins After Sending The Email Regarding Me Verifying My Account , After Verification I Told Support I Was Done , & She Processed My Documents & Said I Can Now Redeem All Of That Took Place In Literally 8mins ! So For Me , It’s A “ MOST DEFINITELY RECOMMEND “ 💪🏽💪🏽💪🏽❤️❤️❤️

8 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

This one is for NICOLE BROWN

This one is for NICOLE BROWN . She is nothing but helpful , and informative. And kind. I played on a few other sites before finding a home at richsweeps. The payout is instant and flawless. And i couldnt be happier. .

7 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Today I tried this site as well same…

Today I tried this site as well same outcome talk about fair play and get screwed with no lube players beware I was lucky enough to figure it out before donating more money to these guys so they can live their lavish lifestyles

6 juillet 2026
Avis spontané
Logo de Richsweeps

Réponse de Richsweeps

Hi Chino,

Thank you for taking the time to share your feedback. We’re sorry to hear that your first experience with RichSweeps was disappointing.

We understand how frustrating it can be when your gameplay doesn’t go as you had hoped. All of our games operate using certified random outcomes, and every result is independent, but we know that doesn’t make an unlucky session any less discouraging.

We appreciate you giving our platform a try and value your feedback. If you have any questions or concerns about your experience, our support team is always here and happy to assist.

Warm regards,
RichSweeps Support Team

Noté 3 sur 5 étoiles

Was Great Until It Wasn't

(update)
As of 7/7/2026, I am changing my 5 star review into a 3 star. My first redemption went extremely smooth and support helped me with more sincerity than other casinos, but, upon trying my second redemption, support has been miserable. They require proof of payment upon any new card used to purchase which is fine due to it usually being a quick and easy process, but so far they haven't gotten back to me about the redemption NOR the verification for my new card. It truly sucks due to the fact that I really admired this casino at first but now I feel it has shown it's true colors.

(Old review)
Okay so first of all, I've tried all the sc casino's I could get my hands on and this is hands down the best I've used so far. The welcome package is insanely worth it despite it only being slot playthings (rtp doesn't make it that hard at all). I deposited 25 and redeemed 300, I had issues on my side of the redemption because i no longer had the card i used to verify, that had me concerned over whether or not I was going to be able to redeem but they helped me out within an hour of emailing them and I got the entire redemption within the same hour. So yes, it is instant redemption once you sort out your verification which is insanely simple.

3 juillet 2026
Avis spontané
Logo de Richsweeps

Réponse de Richsweeps

Hi Dominic,

Thank you for taking the time to update your review. We're glad to hear your initial experience with RichSweeps was a positive one, and we're sorry that your recent redemption and verification experience has left you feeling disappointed.

We understand how frustrating it can be when a redemption or card verification takes longer than expected, especially after your first redemption was completed so smoothly. While additional verification may sometimes be required when a new payment method is used, we recognize the importance of providing timely updates and clear communication throughout the process.

We'd genuinely like the opportunity to review your case and help get things moving. Please reach out to our support team at support email / live chat with your account details if you haven't already, and we'll be happy to investigate further and provide any updates available.

Thank you for your honest feedback. We appreciate the chance to improve your experience and hope we can restore your confidence in RichSweeps.

Warm regards,
RichSweeps Support Team

Noté 5 sur 5 étoiles

I hate giving a negative review, but…

As promised, I’m updating my review as my redemption was finally sent! Now that I see they’ll actually pay out, I’m really excited to keep trying out different slots on this platform!!!
************
I haven’t had a lot of luck at RichSweeps before now and the redemption reviews have made me nervous, so it’s not usually one of my “go to” casinos to deposit at. Today I had a decent sale offer and decided to give it another shot. From that, I managed to get lucky a couple times and submitted a redemption for less than $200, which is supposed to be instant. It’s been a whole day and it still says pending. I contacted customer service in the chat several hours ago to inquire about the hold up, and while she was very nice, there wasn’t any resolution. She asked if I had received an email requesting any further verification documentation, which I haven’t, and said she’d forward it to their internal department to have it expedited. Still… nothing. I was SUPER excited when I won and almost actually purchased another pack after I submitted the redemption just because I wanted to keep trying out other games, however, I’m feeling pretty discouraged at this point. I will definitely update this review if my redemption ends up going through soon, but until then I’ll have to join in with the others who say “don’t deposit at this casino because they may not pay out if you win.” :(

25 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

False Advertising of Instant Redemptions

This is my second time playing at rich sweeps and it’s the same issue: redemption requests are not instant. It’s now been 24 hours and my issue is not resolved. Yes support is helpful and responsive but I am still disappointed. I feel that they need to be transparent upfront about the processing time. Other than that it’s a wonderful site with a lot of games and fair offers that really give you a bang for your Buck.

Update: They are dishonest and do not offer direct answers. I have not received my redemption nor has their support team replied to my emails. The only way they’ll communicate is through their site chat but it’s always the same scripted answers. They had no issue with compliance when taking my money and broadcasting my large sun to lure customers in but now I’m being told Thats what’s causing the delay. Yesterday it was due to a large amount of requests.

24 juin 2026
Avis spontané
Logo de Richsweeps

Réponse de Richsweeps

Hi Tanisha,

Thank you for taking the time to share your feedback. We’re sorry to hear that your recent redemption experience did not meet your expectations.

We appreciate your kind words about our game selection, offers, and support team. We’re also glad to see that some of your redemption requests have already been successfully processed. While some requests may require additional review, we understand how important timely communication and consistent processing are, and we’re continuously working to improve our services and the overall player experience.

Your feedback is valuable to us, and we appreciate you bringing your concerns to our attention. If you need any further assistance, our support team will be happy to help.

Warm regards,
RichSweeps Support Team

Noté 1 sur 5 étoiles

Just avoid and report to bbb and ftc

I hate writing negative reviews, but I believe people deserve to know what my experience has been with Rich Sweeps and its six sister sites.

If your goal is to redeem the minimum cash out of $100 and your balance is at $0 after requesting it, you’ll probably have a decent experience. Anything beyond that? In my experience, you’re taking a huge risk.

I’ve been with these sites since launch. I’ve referred well over 500 players, many of whom have spent a significant amount of money. At one point I was earning several hundred dollars a week in referral commissions. Recently, after telling my community to avoid these sites because of my experience, those commissions have dropped to around $20 a week or less. That should tell you I genuinely believe what I’m saying—I literally lose money by warning people away.

Over time, I’ve noticed what appears to be a pattern.

When your redeemable balance is completely gone after requesting a $100 redemption, those payments often seem to be processed very quickly. However, if you still have a larger redeemable balance sitting in your account, even that same $100 redemption can remain pending.

I’ve even tested this. Friends who were brand-new players deposited for the first time and requested redemptions after I had already submitted mine. Despite support repeatedly saying redemptions are processed “in the order they’re received,” my friends’ $200 redemptions were approved before my earlier $100 redemption while I still had additional funds waiting in my account.

Support has also given inconsistent explanations over time. One representative says to redeem under $600 to avoid compliance review. Another says under $500. Another says under $400. The number seems to change depending on who you ask, which makes it difficult to know what the actual policy is.

Right now I have $200 pending and another $1,800 sitting in my redeemable balance. Based on my past experiences, I have very little confidence that I’ll receive the larger balance.

What frustrates me most is the advertising. Instant deposits are never a problem, but redemptions can become an entirely different story. If you’re going to advertise fast payouts, then those standards should apply consistently—not only under certain circumstances.

Customer support has also been one of the most disappointing parts of my experience. Responses are often slow, the representatives frequently use generic copy-and-paste replies that don’t address the actual concern, and I’ve found many interactions to be dismissive rather than helpful.

For comparison, I regularly play on 40+ other sweepstakes casinos, and I have absolutely no problem waiting a reasonable amount of time for legitimate verification or payout processing. This review is not because I expect instant money. It’s because my experience with Rich Sweeps has been dramatically different from nearly every other site I use.

If my remaining redemption is not paid, I intend to file formal complaints with the Better Business Bureau and the Federal Trade Commission based on my experience, and I’ve encouraged others who believe they’ve had similar experiences to report theirs as well.

Rich Sweeps, please don’t respond with the same generic template that gets posted under every negative review. I’ve been around long enough to recognize it. I’d much rather see action than another copy-and-paste response.

This review reflects my honest personal experience. I sincerely hope yours is better than mine.

26 juin 2026
Avis spontané
Noté 2 sur 5 étoiles

Good selection of games

Good selection of games, that's about it. No benefits to being a gold VIP member. Not that I can see anyways. No monthly or weekly bonus. Only was you get a bonus is if you by a package. NO BENEFITS WHATSOEVER TO BEING VIP

20 juin 2026
Avis spontané
Logo de Richsweeps

Réponse de Richsweeps

Hi Nicholas

Thank you for sharing your feedback. We’re glad to hear you enjoy the game selection, but we’re sorry to hear that your VIP experience has not felt rewarding so far.

We understand how important it is for loyal players to feel appreciated. We’ve received your information, and our team will be getting in contact with you soon to review your account and see how we can better assist you.

We appreciate you bringing this to our attention and value your continued support.

Warm regards,
RichSweeps Support Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus