Right Now Residential Avis 

122
TrustScore 3.5 sur 5

3,7

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Lisez les avis des autres

Noté 1 sur 5 étoiles

We had a very disappointing experience with Right Now Residential. They showed little urgency in resolving our hot water issue, which took nearly a month to fix from start to finish. The most frustrat... Voir plus

Noté 5 sur 5 étoiles

I was working closely with them to help me move from one flat to another, both managed by them. Despite the slow start of the process, the final stages went smoothly as Mariam from RightNowResidenti... Voir plus

Noté 5 sur 5 étoiles

I was running out of time due to my arrival date to London and Remy Tracey who part of the right now residential showed me a lot of studio options that really perfect to me. In spite of difficult... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very pleased with Right Now Residential, they're very responsive and they make life as a tenant generally a lot easier than things can be dealing directly with a landlord. Shout out to Noah who recent... Voir plus

À propos de l'entreprise

  1. Agence de location immobilière

Écrit par l'entreprise

We are a fast growing independent letting and management agent based in central London. We focus wholly on customer service for clients at all levels and take great pride in having a fantastic team and brilliant culture


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

122 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(122)

7 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Deposit payment refund

I would highly recommend Right Now Residential. The gentleman Alex, I first spoke on the phone was so professional, kind and patient during the whole letting process.

Even after I rushed and paid my holding deposit for the property I was interested for rent then changed my mind and cancelled it.

When I said to Alex that I have decided to cancel my tenant agreement and asked for deposit refund he was so kind and understood my position. In a minute he was able to confirm me that I would be refunded by Right Now Residential. Then I went to the headquarters of the company and met Alex. I explained to him why I took the decision and he understood me and was so kind and supportive. Thanks to the bottom of my heart Alex!

It is not just the professional but above all the humanity I found there.

6 août 2024
Avis spontané
Logo de Right Now Residential

Réponse de Right Now Residential

Hi Gezim, thank you for taking the time to leave us a review. It is wonderful to hear that Alex provided exceptional service and was understanding of the change in your circumstances. We wish you all the best.

Noté 5 sur 5 étoiles

Chloe is a rockstar

Chloe was very clear in the communication stage and ensured no questions were left unanswered.

2 août 2024
Avis spontané
Logo de Right Now Residential

Réponse de Right Now Residential

Thank you for taking the time to leave us a review Aditya. We are so pleased to know that the team, and Chloe in particular, provided you with a high level of service!

Noté 1 sur 5 étoiles

Agency ignores emails

Agency ignores emails, takes long to help you solve any type of problem, most of my emails are ignored, asked for a phone call to sort something out I never received any help as well, my first month of tenancy I had no hot water or WiFi and it took them a full month to help me sort it out, disgraceful

5 août 2024
Avis spontané
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Réponse de Right Now Residential

Hi Pursy, thank you for taking the time to provide us with your feedback. Your experience at Right Now Residential is paramount to us, please send your contact details to customercare@rightnowresidential.co.uk so that we can investigate this matter further.

Noté 5 sur 5 étoiles

Great Service

Hi, I highly recommend using Right Now and I am especially happy with the help that Mariam gaver. Thank you 😁

12 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Chloe Duong

I've had a great experience with Right Now Residential. Communication with Chloe Duong was really helpful. Chloe kindly progressed my tenancy, quickly responded to my requests and provided useful information. Her support is much appreciated!

23 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

scam

scam
after deposit you will get right to occupy in illegal flat

5 mars 2024
Avis spontané
Logo de Right Now Residential

Réponse de Right Now Residential

Hi, thank you for taking the time to provide us with your feedback. Your experience at Right Now Residential is paramount to us, please send your contact details to customercare@rightnowresidential.co.uk so that we can investigate this matter further.

Noté 4 sur 5 étoiles

I recently used Right Now Residential…

I recently used Right Now Residential Letting Agency to find a new apartment, and I couldn't be happier with their service. From start to finish, the team was professional, attentive, and incredibly helpful. They took the time to understand my needs and preferences, showing me several properties that perfectly matched my criteria. The entire process was smooth and stress-free, and I moved into my new home without any issues. I highly recommend Right Now Residential Letting Agency to anyone looking for a reliable and efficient letting service!

19 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Great experience

Great experience. I was talking to Chloe and she was handling my case. And was very polite and very helpful. I would like to recommend her to everyone. Cheers

19 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

I had an excellent experience securing…

I had an excellent experience securing a flat with Right Now Residence. A huge thanks to Chloe for her exceptional support throughout the process. She was incredibly responsive to all my queries and ensured everything was completed in a timely manner.

15 juillet 2024
Avis spontané
Noté 4 sur 5 étoiles

Helpful tenancy progression

Mariam was really helpful in progressing our tenancy agreement in the tight timeframes after legal for landlords took a while to complete our referencing.

1 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Exceptional Service and Seamless Experience with RightNowResidential

I have been renting a flat from RightNowResidential for a year and have just renewed my contract. My experience has been overwhelmingly positive. The onboarding process was seamless, allowing me to move in without any issues. I'd like to extend a personal thank you to my property manager, Valerie Proctor - Senior Property Manager, for promptly addressing all my concerns and always being exceptionally friendly.

Additionally, I appreciate Constantin Alucai, the contractor who has adeptly handled most building-related issues. Chris Mariampillai from the knowall team deserves recognition for swiftly resolving an internet connectivity issue with our line provider. I must also commend Noah Johnny - Senior Renewals Negotiator, for managing the contract renewal process with true professionalism.

All team members have been incredibly friendly and helpful. While issues are inevitable, the way they handle them with exceptional professionalism is truly appreciated. Thank you!

3 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Right Now Residential provided…

Right Now Residential provided outstanding service in assisting with my tenancy arrangements. From start to finish, they were incredibly helpful, 9responsive, and friendly. Special thanks to Alex for his exceptional support and to Mariam, who went above and beyond to ensure everything was seamless and stress-free. Highly recommend their services!

21 mai 2024

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