We had a very disappointing experience with Right Now Residential. They showed little urgency in resolving our hot water issue, which took nearly a month to fix from start to finish. The most frustrat... Voir plus
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I was working closely with them to help me move from one flat to another, both managed by them. Despite the slow start of the process, the final stages went smoothly as Mariam from RightNowResidenti... Voir plus
I was running out of time due to my arrival date to London and Remy Tracey who part of the right now residential showed me a lot of studio options that really perfect to me. In spite of difficult... Voir plus
L'entreprise a répondu
Very pleased with Right Now Residential, they're very responsive and they make life as a tenant generally a lot easier than things can be dealing directly with a landlord. Shout out to Noah who recent... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are a fast growing independent letting and management agent based in central London. We focus wholly on customer service for clients at all levels and take great pride in having a fantastic team and brilliant culture
Coordonnées de contact
2nd Floor, 24 Southwark Bridge Road, SE1 9HF, London, Royaume-Uni
- +44 (0) 20 3002 2650
- info@rightnowresidential.co.uk
- rightnowresidential.co.uk
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Great experience. Would absolutely recommend.
It was an absolutely wonderful experience in searching for an accomodation with RightNow Residential.
The team displayed a high level of professionalism throughout the process of obtaining a tenancy, conducting background checks, and overseeing the transfer of monies, while maintaining a strong sense of approachability.
Brogan and Chloe were my points of contact regarding the property and documentation, respectively. Both displayed professionalism and courteousness throughout the process.
I would highly recommend moving forward with RightNow for one's apartment hunting.

Réponse de Right Now Residential
Posts marketing letters to grieving families to capitalise on death
Vultures. When my late sister died we placed her shared ownership property on the market. As these types of properties have strict valuation rules, we were not able to sell the property for a long time.
This company looked up the ownership of the flat and obtained my late sister's name and chose to write a few letters to her, telling her how she could sell her flat quickly. I had already returned the first to sender to ask them to stop but they ignored that.
I know that the name was obtained from the title deeds - however just because that can be obtained, it does not mean that companies are permitted to send direct marketing to property owners.
It was extremely upsetting and when I emailed the company to ask them to stop - there was no apology. The sales manager just emailed back and upset me further by telling me it wasn't a GDPR breach and how they had every right to do what they do. They had just used the publicly available information accessed via a system called Spectre.
Just because information is publicly available - that does not mean you can send marketing if someone has not opted in. Receiving letters addressed to my late sister was very upsetting and unnecessary, just because this company wants to win new business.
Mariam Fayad was excellent in my move in!
Mariam Fayad was excellent in expediting my move into my new studio and helped alleviate a lot of stress that comes with a new move and continues to show support even post move which I deeply appreciate. I highly recommend and rate her

Réponse de Right Now Residential
Do not recommend the agency, completely unresponsive
Please do not go with RightNow residential as we completed our tenancy 5 weeks ago and the team is very unresponsive in returning the deposits that they happily asked for when we moved in. Secondly, a lot of issues we reported were not acknowledged properly or delayed to the extent that you start living with those issues. At the same time very active when it is time to renew the contract or when the rent is delayed by even a single day.
Outstanding service
We are so appreciative and grateful to have found such a professional and trustworthy service. They really help to guide us through the process of renting a property. We would want to use their services again.

Réponse de Right Now Residential
Chloe was superb 5/5
Fantastic experience dealing with Right Now residential. There were lots of complications with my application and Chloe went out of her way to resolve all the issues I faced in a friendly and professional manner, nothing was too much trouble for her. I couldn't be happier with the service I received. Many Thanks

Réponse de Right Now Residential
Great Service !
Have recently done the process to move into a new flat, and had the help from Mariam which made the process super smooth !
Real great service, definitely recommend!!

Réponse de Right Now Residential
Good service
Very pleased with Right Now Residential, they're very responsive and they make life as a tenant generally a lot easier than things can be dealing directly with a landlord. Shout out to Noah who recently helped sort a tenancy renewal with zero fuss.
Chloe was brilliant
Chloe was brilliant helping me through the guarantor process, a real star!
I felt really comfortable with Right…
I felt really comfortable with Mariam Fayed from Right Now Resedentials. The move from Germany to England was very complicated, but I received such courteous and friendly advice from her and would happily recommend Mariam Fayed from RightNow again and again

Réponse de Right Now Residential
Noah Johnny was great help with renewal
Noah Johnny helped us out with the renewal process, and everything went well. He was very responsive and attentive, ensuring we had the right deal we wanted.
Thank you to Chloe Duong for answering…
Thank you to Chloe Duong for answering my questions ! She was really nice and quick to answer.
All the best for her :)

Réponse de Right Now Residential
Mariam Fayad was really supportive and…
Mariam Fayad was really supportive and she helped us getting our ideal house.

Réponse de Right Now Residential
Chloe Duong was extremely helpful and…
Chloe Duong was extremely helpful and guided me through the process patiently. Many thanks to the team!

Réponse de Right Now Residential
About to rent my first ever home alone…
About to rent my first ever home alone in London and Marian was amazing in the way she supported me through this process by answering all my questions and bringing the team together to assist me! Thank you so much!

Réponse de Right Now Residential
Professional and eager to provide excellent service
Noah Johnny was very professional and would promptly come back to me with all questions and queries I had.
He is professional and always keen to help or redirect if he doesn't know how to answer.
I can't recommend him enough!

Réponse de Right Now Residential
Mariam was patient with us throughout…
Mariam was patient with us throughout the process. She helped us massively.

Réponse de Right Now Residential

Réponse de Right Now Residential
A big thank you to Noah !
Noah has been great helping me out with the renewal of my contract.
A very professional person, taking his job with a lot of care.
Thank you!

Réponse de Right Now Residential
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