Right Now Residential Avis 

122
TrustScore 3.5 sur 5

3,7

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Lisez les avis des autres

Noté 1 sur 5 étoiles

We had a very disappointing experience with Right Now Residential. They showed little urgency in resolving our hot water issue, which took nearly a month to fix from start to finish. The most frustrat... Voir plus

Noté 5 sur 5 étoiles

I was working closely with them to help me move from one flat to another, both managed by them. Despite the slow start of the process, the final stages went smoothly as Mariam from RightNowResidenti... Voir plus

Noté 5 sur 5 étoiles

I was running out of time due to my arrival date to London and Remy Tracey who part of the right now residential showed me a lot of studio options that really perfect to me. In spite of difficult... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very pleased with Right Now Residential, they're very responsive and they make life as a tenant generally a lot easier than things can be dealing directly with a landlord. Shout out to Noah who recent... Voir plus

À propos de l'entreprise

  1. Agence de location immobilière

Écrit par l'entreprise

We are a fast growing independent letting and management agent based in central London. We focus wholly on customer service for clients at all levels and take great pride in having a fantastic team and brilliant culture


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

122 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(122)

7 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience. Would absolutely recommend.

It was an absolutely wonderful experience in searching for an accomodation with RightNow Residential.

The team displayed a high level of professionalism throughout the process of obtaining a tenancy, conducting background checks, and overseeing the transfer of monies, while maintaining a strong sense of approachability.

Brogan and Chloe were my points of contact regarding the property and documentation, respectively. Both displayed professionalism and courteousness throughout the process.

I would highly recommend moving forward with RightNow for one's apartment hunting.

29 février 2024
Avis spontané
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Réponse de Right Now Residential

Thanks for a lovely review!

Noté 1 sur 5 étoiles

Posts marketing letters to grieving families to capitalise on death

Vultures. When my late sister died we placed her shared ownership property on the market. As these types of properties have strict valuation rules, we were not able to sell the property for a long time.

This company looked up the ownership of the flat and obtained my late sister's name and chose to write a few letters to her, telling her how she could sell her flat quickly. I had already returned the first to sender to ask them to stop but they ignored that.

I know that the name was obtained from the title deeds - however just because that can be obtained, it does not mean that companies are permitted to send direct marketing to property owners.

It was extremely upsetting and when I emailed the company to ask them to stop - there was no apology. The sales manager just emailed back and upset me further by telling me it wasn't a GDPR breach and how they had every right to do what they do. They had just used the publicly available information accessed via a system called Spectre.

Just because information is publicly available - that does not mean you can send marketing if someone has not opted in. Receiving letters addressed to my late sister was very upsetting and unnecessary, just because this company wants to win new business.

1 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Mariam Fayad was excellent in my move in!

Mariam Fayad was excellent in expediting my move into my new studio and helped alleviate a lot of stress that comes with a new move and continues to show support even post move which I deeply appreciate. I highly recommend and rate her

16 février 2024
Avis spontané
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Réponse de Right Now Residential

Thanks for a lovely review!

Noté 1 sur 5 étoiles

Do not recommend the agency, completely unresponsive

Please do not go with RightNow residential as we completed our tenancy 5 weeks ago and the team is very unresponsive in returning the deposits that they happily asked for when we moved in. Secondly, a lot of issues we reported were not acknowledged properly or delayed to the extent that you start living with those issues. At the same time very active when it is time to renew the contract or when the rent is delayed by even a single day.

23 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Outstanding service

We are so appreciative and grateful to have found such a professional and trustworthy service. They really help to guide us through the process of renting a property. We would want to use their services again.

14 février 2024
Avis spontané
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Réponse de Right Now Residential

Thanks for a lovely review!

Noté 5 sur 5 étoiles

Chloe was superb 5/5

Fantastic experience dealing with Right Now residential. There were lots of complications with my application and Chloe went out of her way to resolve all the issues I faced in a friendly and professional manner, nothing was too much trouble for her. I couldn't be happier with the service I received. Many Thanks

20 février 2024
Avis spontané
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Réponse de Right Now Residential

Thanks for a lovely review!

Noté 5 sur 5 étoiles

Great Service !

Have recently done the process to move into a new flat, and had the help from Mariam which made the process super smooth !
Real great service, definitely recommend!!

21 février 2024
Avis spontané
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Réponse de Right Now Residential

Thanks for a lovely review!

Noté 5 sur 5 étoiles

Good service

Very pleased with Right Now Residential, they're very responsive and they make life as a tenant generally a lot easier than things can be dealing directly with a landlord. Shout out to Noah who recently helped sort a tenancy renewal with zero fuss.

1 février 2024
Avis spontané
Noté 5 sur 5 étoiles

I felt really comfortable with Right…

I felt really comfortable with Mariam Fayed from Right Now Resedentials. The move from Germany to England was very complicated, but I received such courteous and friendly advice from her and would happily recommend Mariam Fayed from RightNow again and again

17 janvier 2024
Avis spontané
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Réponse de Right Now Residential

Thanks for a lovely review!

Noté 5 sur 5 étoiles

Thank you to Chloe Duong for answering…

Thank you to Chloe Duong for answering my questions ! She was really nice and quick to answer.

All the best for her :)

19 janvier 2024
Avis spontané
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Réponse de Right Now Residential

Thanks for a lovely review!

Noté 5 sur 5 étoiles

About to rent my first ever home alone…

About to rent my first ever home alone in London and Marian was amazing in the way she supported me through this process by answering all my questions and bringing the team together to assist me! Thank you so much!

29 janvier 2024
Avis spontané
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Réponse de Right Now Residential

Thanks for a lovely review!

Noté 5 sur 5 étoiles

Professional and eager to provide excellent service

Noah Johnny was very professional and would promptly come back to me with all questions and queries I had.
He is professional and always keen to help or redirect if he doesn't know how to answer.
I can't recommend him enough!

15 janvier 2024
Avis spontané
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Réponse de Right Now Residential

Thanks for a lovely review!

Noté 5 sur 5 étoiles

A big thank you to Noah !

Noah has been great helping me out with the renewal of my contract.
A very professional person, taking his job with a lot of care.
Thank you!

18 janvier 2024
Avis spontané
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Réponse de Right Now Residential

Thanks for a lovely review!

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