Rigu Avis 

268
•
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This was the first time I have used Rigu, but I wll definitely use the company again. It was very easy to find the product I wanted & the whole process from ordering to delivery was excellent.

L'entreprise a répondu

Noté 5 sur 5 étoiles

What a pleasure to work with, the whole process from order to delivery has been seamless. I fully support using small businesses whenever possible and Rigu have been excellent. The products themse... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I found a hard to find camera accessory on this site. The price was very competitive with free postage, I was emailed with delivery tracking details and the item arrived very promptly. I will check Ri... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Every now and then you come across a business which is out of the ordinary. Rigu is exactly this, with both a wide range of stock (from the simple and everyday to the totally exotic) and unmatched cus... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de photo

Écrit par l'entreprise

Rigu is a camera straps & accessories company founded in 2011. Offering high quality camera straps, bags, and accessories along with industry-leading customer service for hobbyist and professional photographers.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

268 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(268)

40 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Personable and exceptional customer experience

I was looking some holdfast products and Rigu made the purchasing of it in the UK an easy process. They clearly make customer care their top priority and I can honestly say that the customer experience was incredible. Great comms throughout, in a really nice and personable way. I would have no hesitation in recommending this company. 1st class service.

11 avril 2024
Avis spontané
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Réponse de Rigu

Thanks so much for the review!

Noté 5 sur 5 étoiles

Brown Retro Strap X100VI…

I ordered a leather camera strap for my Fuji mirrorless camera Friday afternoon and received it Saturday morning, it was well packed and protected in the boxes and I also received emails from Andy at RIGU and Royal Mail keeping me informed about my purchase.

The quality of the strap is excellent and I have used RIGU previously when I bought a Holdfast Moneymaker, again Andy’s customer service was above and beyond.

Over the years I’ve sent so many of my photography friends to the RIGU website and all have been impressed with the service they received.

6 avril 2024
Avis spontané
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Réponse de Rigu

Thanks for the review Lawrence!

Noté 5 sur 5 étoiles

I ordered one of Long Valley's books

I ordered one of Long Valley's books. The book arrived promptly, via the Royal Mail, in good protective packaging. The book is exactly what I ordered.

28 mars 2024
Avis spontané
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Réponse de Rigu

Thank you very much for the review!

Noté 5 sur 5 étoiles

Perfect experience start to finish

The strap I ordered is beautiful, a quality product. More importantly the personal service, speed of service, email with information on despatch, and the nice touches with the packaging of the item are all very much appreciated. It was a pleasure to deal with Andy, thank you.

23 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Superb service

Superb service. Email arrived stating the tracking number and items arrived on time.
Goods were well packaged. No issues at all. Highly recommended.

21 mars 2024
Avis spontané
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Réponse de Rigu

Hi John, thank you very much for the review. It's great to hear you were impressed by the service, especially since your order was handled by my brother whilst I was away at the Photography Show.

Noté 5 sur 5 étoiles

Excellent as usual

Very speedy delivery, excellent communication and customer service. I'm delighted with my filter and can't recommend Rigu highly enough

12 mars 2024
Avis spontané
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Réponse de Rigu

Thanks so much for the review Caroline!

Noté 5 sur 5 étoiles

First class service

This the the 2nd order at Rigu and as usual the service is outstanding. I placed the order this morning and have received confirmation of dispatch by lunch time. Many thanks to Neil for standing in for Andy and sending so promptly. The products are really good too. First class service.

27 février 2024
Avis spontané
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Réponse de Rigu

Thanks for the feedback, Neil did a great job whilst I was away!

Noté 5 sur 5 étoiles

Speedy delivery

Ordered some photographic fibre optic brushes and and adapter to be fitted to a torch for light painting. Rigu have a huge range of colours to choose from. The delivered parcel was well packaged and arrived quickly.
A big thank you to Neil for sending out the order on behalf of his brother Andy,

27 février 2024
Avis spontané
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Réponse de Rigu

I'm lucky to have Neil to help out when I'm away. Thanks for the review!

Noté 5 sur 5 étoiles

Rigu best seller ever

One of the kindest and most helpful sellers I have ever met, efficient and honest. if everyone were like him the world would truly be a better place! Well done Andrew

7 janvier 2024
Avis spontané
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Réponse de Rigu

You're one of the best customers Giuseppe!

Noté 5 sur 5 étoiles

Thin leather camera strap

Thin leather camera strap. Easy ordering and payment. Quick delivery. Lovely strap and packaging. Will definitely use again.

31 janvier 2024
Avis spontané
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Réponse de Rigu

Thanks, Simon!

Noté 5 sur 5 étoiles

Great Magnetic Filter Adapters

I bought a bunch of magnetic adapters for my existing circular filters and they work really well. The ability to switch filters, without having to screw them on and off, has been something that I've wanted for a long time. Great for getting a Polariser or ND filter on and off quickly and easily.

I even 'pushed the envelope' and got two sets for attaching a pair of screw on lens hoods to the outer thread of 77mm & 82mm polarisers. This is good for telephoto lenses with deep lens hoods, so that rotating the hood adjusts the polariser, without having to remove a bayonet hood, or reaching inside the hood. This had the added benefit of making stiff polarisers easier to turn. However, the caveat is, that with this arrangement, putting the camera (lens down) into a camera bag, will easily knock the hood off. Also, one has to get used to turning the hood carefully, but it does work.

I would recommend getting the Rigu magnetic lens caps. My existing lens caps can be attached to the lens side magnetic adapter (or with a lens side adapter attached to a filter outer thread), but not really that securely, and can fall off in the camera bag; so get the lens caps

These magnetic adapters are incredibly good value for money as compared to others available They also help you save a lot more, by adapting filters you already have, rather than ordering new expensive integral magnetic filters. I only hope that Rigu can extend their range to include 105mm & 112mm sets

The service from Andy at Rigu is first class. I ordered several pair of adapters and he threw in a couple of magnetic lens caps F.O.C.: highly recommended!

1 novembre 2023
Avis spontané
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Réponse de Rigu

Mike, this review is incredible! Thank you so much for taking the time to leave your thoughts so comprehensively. Really interesting to hear about how you're using them for applications that I hadn't considered too.

Noté 5 sur 5 étoiles

Camera Strap quick release adapters

Recently ordered some camera strap quick release adapters, I had been looking for something like that for quite some time,,they arrived promptly we’re extremely well priced and most importantly very well made and from high quality materials

15 janvier 2024
Avis spontané
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Réponse de Rigu

Thanks for the review David, I really appreciate it!

Noté 5 sur 5 étoiles

First time using Rigu

First time using Rigu, I ordered the Money Maker camera strap. The order was dispatched and received quickly and I was kept up to date on the order status. I would highly recommend!

12 janvier 2024
Avis spontané
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Réponse de Rigu

Thanks for the review, Brandon!

Noté 5 sur 5 étoiles

Excellent personal service

Excellent personal service- the photography book arrived quickly and efficiently

3 janvier 2024
Avis spontané
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Réponse de Rigu

Thank you very much for the review, Anne!

Noté 5 sur 5 étoiles

Diopter filters.

ordered some filters Sunday evening tracked and arrived Tuesday lunchtime, quicker than i expected,packaged well,brilliant service.Found the company via youtube channel with photographer Neil Redfearn using filters,well worth a watch.Hoping for similar results myself, highly recomended

8 décembre 2023
Avis spontané
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Réponse de Rigu

Thanks for taking the time to leave a review, it's really appreciated. I'll second that recommendation for Neil's videos!

Noté 5 sur 5 étoiles

Excellent Service

Excellent service from Rigu. There's a wide range of quality products available on their website and delivery of the order I made was very quick. I wil definately make use of their services again and would highly recommend.

24 novembre 2023
Avis spontané
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Réponse de Rigu

Thank you very much for the review Wayne, I really appreciate it.

Noté 5 sur 5 étoiles

Prompt and secure delivery

I ordered several items as Christmas presents for my husband. The website was easy to use and the items arrived within a couple of days, securely and neatly packaged.

14 novembre 2023
Avis spontané
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Réponse de Rigu

That's so kind of you to say, thanks for taking the time to leave a review!

Noté 5 sur 5 étoiles

Great camera strap and excellent customer service

Ordered a pink 100cm rope camera strap so that I could finally take my new (old) camera out for a spin. The strap arrived within the time frame I received from the confirmation email, and in really good packaging. Thank you Andy! I would highly recommend and will be coming back.

19 octobre 2023
Avis spontané
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Réponse de Rigu

Thank you very much for the review Carlos, I really appreciate it.

Noté 5 sur 5 étoiles

CAM IN Leather compact camera strap

Beautiful product well made and packaged.
You wouldn't find a product like this in a main stream retailer so it's so important to use individual retailers like Rigu.
The service is top class and I will definitely use them again and suggest anyone reading this does likewise.

21 octobre 2023
Avis spontané
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Réponse de Rigu

Thank you very much for the review Mark!

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