Rigu Avis 

268
•
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This was the first time I have used Rigu, but I wll definitely use the company again. It was very easy to find the product I wanted & the whole process from ordering to delivery was excellent.

L'entreprise a répondu

Noté 5 sur 5 étoiles

What a pleasure to work with, the whole process from order to delivery has been seamless. I fully support using small businesses whenever possible and Rigu have been excellent. The products themse... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I found a hard to find camera accessory on this site. The price was very competitive with free postage, I was emailed with delivery tracking details and the item arrived very promptly. I will check Ri... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Every now and then you come across a business which is out of the ordinary. Rigu is exactly this, with both a wide range of stock (from the simple and everyday to the totally exotic) and unmatched cus... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de photo

Écrit par l'entreprise

Rigu is a camera straps & accessories company founded in 2011. Offering high quality camera straps, bags, and accessories along with industry-leading customer service for hobbyist and professional photographers.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

268 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(268)

40 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Black Simplr F1 Sling Style Camera Strap - Lug Mount

I had some time this week to take my camera out, and I must say that the strap is very comfortable, sleek, and easy to attach to the camera body. It was also well-packaged, and the postage was very fast. I would highly recommend it!

4 octobre 2023
Avis spontané
Logo de Rigu

Réponse de Rigu

Thank you very much for taking the time to leave a review, and it's great to hear you're enjoying the strap!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. From ordering, to delivery, to the email message keeping me up to date with the order. Very happy with my experience.

26 septembre 2023
Avis spontané
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Réponse de Rigu

Thanks so much for the review Chris, that's really kind of you.

Noté 5 sur 5 étoiles

Great service

I wanted to purchase a Hold Fast moneymaker for my husband but his size was not in stock. A delivery was due on the Friday, received an email from Andy at 8:30 that evening saying that it had arrived, he had put it on a special order for me to purchase and he would dispatch it ASAP. He mailed me again on the Monday to say it had been dispatched and it arrived promptly on the Tuesday morning. Amazing service from a retailer who really knows their product.

30 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Exceptional Customer Service

I accidentally brought the wrong size Hold Fast Money Maker Dual Camera Harness. I emailed Rigu to ask if I could exchange it. I received a quick and friendly response. As soon as they received my package I was notified that my smaller harness was on it's way to me and it arrived a couple of days later. Andy's personal attention has made the entire process enjoyable and easy. I look forward to buying more products from him in the future, I highly recommend shopping here.

22 juin 2023
Avis spontané
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Réponse de Rigu

Thanks for the review Bronte! With the MoneyMaker being a product that you will use for several years I think it's right to make sure you get started with just the right size. I hope it serves you well!

Noté 5 sur 5 étoiles

Great shop!

Great customer service, very fast and love that there’s always something new in the shop whenever I check! One of my fave shops for finding fun filters to use in my photography work.

10 mai 2023
Avis spontané
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Réponse de Rigu

Thanks for the kinds words, Josien!

Noté 5 sur 5 étoiles

Very impressive service

Bought a camera strap which arrived yesterday and I am delighted with it and the service in general. Good range of quality products, efficient operation and a nice personal touch. Highly recommended.

6 mai 2023
Avis spontané
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Réponse de Rigu

Thanks Alan, I really appreciate the review!

Noté 5 sur 5 étoiles

Great Business

Great service - friendly chap and quick delivery. The rope camera strap is great - would highly recommend

3 mai 2023
Avis spontané
Logo de Rigu

Réponse de Rigu

Thank you very much for taking the time to leave a review, I appreciate it!

Noté 5 sur 5 étoiles

First Class Service

Superb website and a showcase for quality products. So nice to find we traditional camera owners are being catered for, & especially from a proper site instead of FB pages.

I placed a tiny order for Cam-in Lug Mount adaptors & instead of something thrown in a scruffy envelope they arrived packaged with care, in fully recyclable packing. I got a personal email when the goods were despatched & despite this being a very small order I felt like a valued customer.

28 avril 2023
Avis spontané
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Réponse de Rigu

Hi Christine, thanks so much for the review! I can't always promise that the packing will be recyclable as I tend to re-use the stuff that I receive from suppliers, so it is occasionally plastic bubble wrap, but I do try and use paper/card/tissue paper where possible.

Noté 5 sur 5 étoiles

Superb range of camera accessories

Superb range of camera accessories, especially straps, many items not available elsewhere. Great service and comms. Tracked, next day delivery. Highest recommendation. Thank you.

26 avril 2023
Avis spontané
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Réponse de Rigu

Thanks for the review Neil, I hope you enjoy the strap.

Noté 5 sur 5 étoiles

Fast and personal service

I ordered the vegan leather Holdfast Moneymaker and it arrived within 24 hours! I wasn't expecting a personal email from Andy either but he messaged me to let me know my item had been posted.

Fantastic service, highly recommended.

6 avril 2023
Avis spontané
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Réponse de Rigu

Thanks for the review, have a good weekend Ashley!

Noté 5 sur 5 étoiles

Great Communication and fast delivery

Purchased a Holdfast camera harness, delivery was excellent, great communication, I would definitely shop with Rigu again!

14 mars 2023
Avis spontané
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Réponse de Rigu

That's what I like to hear, thanks Rachel!

Noté 5 sur 5 étoiles

Quick delivery and good quality

My light brushes and adaptor arrived quickly with a nicely personalised email from Andrew letting me know they were coming. Very pleased with the quality and have enjoyed playing with some light painting building on some skills being learnt at night school. Made even my poor talent look decent.

16 mars 2023
Avis spontané
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Réponse de Rigu

Thanks for taking the time to leave a review Richard, I'm glad you're enjoying learning about light painting.

Noté 5 sur 5 étoiles

Astoudingly fast turnaround and prices…

Astoudingly fast turnaround and prices for Holdfast Gear that beat ordering directly from America by a huge margin. Also very happy with the personal communication from the owner. Would enthusiastically recommend.

18 mars 2023
Avis spontané
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Réponse de Rigu

Thanks Robert!

Noté 5 sur 5 étoiles

Great site. Great product. Great service.

I can only agree with the other positive reviews. I ordered a leather camera strap. Ordered Monday arrived Tuesday. Full updates from Andrew by email. Beautiful quality strap, and carefully packaged. Will be using this site again.

21 février 2023
Avis spontané
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Réponse de Rigu

Thanks for taking the time to least a review, I really appreciate it Rob.

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