Rinkit Avis 

Excellent customer service. I ordered glassware which arrived very quickly. One glass was broken, but I received an immediate reply (on a Sunday afternoon) and a replacement was sent out the very next day. Would highly recommend.

I bought 3 wooden chopping boards from Rinkit through Tesco Marketplace and after a handful of uses one of them split and another has a crack in the wood. I contacted Rinkit (on a weekend) and they replied almost immediately, which I did not expect given it was the weekend. They sorted the issue by sending replacements straight away. Their customer service is fantastic and I would most certainly have the confidence to buy from them again.

Over the years I’ve experienced superb service and pricing for exquisite glasses. Recently cracked a glass whilst opening the brand new box of gorgeous Hoxton coupes. I messaged Rinkit to see if I could purchase a replacement and they sent me a complementary set immediately. I have never experienced such a responsive service from any other company or supplier ever. This was such a kind gesture, particularly as it was my fault. Thank you once again!

Bought some garage storage shelves via Tesco and supplied via Rinkit. Unfortunately there was a problem with the item delivered. Looked like the box had been bashed about and opened and some small assembly pieces were missing, also damage to the shelving. I contacted Rinkit who responded immediately. They could not have been more helpful. Initially they offered some compensation and ultimately they offered to send a complete new storage rack free of charge. I’m happy with the outcome but most impressed by their fabulous customer service.

Small manufacturing issue with part of my order. No drama, immediate email response and super speedy replacement received. Excellent customer service from this company.

Absolutely awful! Recieved the item open, tried to contact them to return it, didnt recieve a reply until I contacted b and q and showed them that they were responding,
Then on top of that they made the pickup and return process so hard and then ignored me to refund me 179.88
And asked to confirm I had returned the item, when a previous email showed all the tracking and a refund to take 3 to 5 working days but hadn't been processed.
Customer service awful

Rinkit made an error with my order quantity but were very quick to respond and amend the error. Excellent customer service.

I bought 6 LAV Sorgum Pilsner Beer Glasses from Rinkit via the Tesco Marketplace. The glasses arrived very quickly and are very good quality. Unfortunately one of the glasses arrived broken. I contacted Rinkit and they sent me a replacement which arrived the next morning !
Excellent service but would suggest that they review their packaging and delivery service (Evri) e.g. add some 'fragile' or 'keep upright' stickers and some cushioning between the glasses.

Very fast delivery and excellent service. A couple of bowl arrived broken, but the issue was resolved quickly with a replacement. I’m very satisfied with the service and will definitely order again.

My purchase from Rinkit arrived damaged so I emailed their customer service and within ten minutes I recieved a reply from Ana..she asked for a few details about damaged items and immediately arranged for replacements to be sent which i recieved in two days in perfect condition, Really great customer service, thankyou

Excellent company with amazing prices. Also customer service is exceptional. Would definitely recommend.

I have also been on the receiving end of Ana and she has helped to replace a damaged glass bowl that was damaged before it was delivered to me.

Great response time and politely worded emails. Thankyou so much Ana. Wonderful service. Thankyou Rinkit & Co.

I sent a parcel back to Rinkit, which was not needed and waited for my refund which didn’t come in the due time expected. I got in touch with them via email, they responded in a matter of 2 hrs, delt with my concern immediately and my refund was sent within 24hours.
Great customer service, thankyou

I received an order promptly but there were imperfections with the enamel plates. I raised the issue to Rinkit who responded quickly and resolved the problem by arranging to replace the plates immediately. Definitely the most responsive and fasted customer service I have received.

Excellent seller & service

Ordered a set of dessert bowls for a friend and a set of glasses for myself, absolutely in love with the designs. Customer service was quick and efficient. Great service overall!

My table unfortunately arrived damaged, however on telephoning Rinkit resolution was fast and efficient, very rare these days! Well done and thank you.

Had a slight problem with one item & the customer service was second to none! They were super quick in responding & resolving the query. I couldn’t recommend this company more. Thank you for your help.

prompt delivery and excellent service. Quality photo frames

Great customer service.

My order arrived damaged, but Marija sorted it out very quickly. She sent 7 replacement items straight away and told me I didn’t need to return the damaged ones. Everything was easy and stress-free.

Very happy with the service and would happily order from Rinkit again.