I have dealt with and ordered from River multiple times and on every single occasion the service is honestly second to none! I haven’t experienced customer service like this from anywhere else! No... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I have dealt with and ordered from River multiple times and on every single occasion the service is honestly second to none! I haven’t experienced customer service like this from anywhere else! No... Voir plus
L'entreprise a répondu
so far I cant fought anything..delivery is amazing and arrives nicely packaged. Only just started to use, so cant comment yet. But brought a product before and it was good. this is going to be my go... Voir plus
L'entreprise a répondu
Yeah, these peptides are legit. Semax 10mg Nasal spray has produced great research results, although I've only started testing. Would be interesting if someone sent them for independent analysi... Voir plus
L'entreprise a répondu
I have ordered many times with multiple peptides. Any questions or issues with my products have been dealt with swiftly. Delivery is incredibly quick and measures taken to deal with the heatwave and k... Voir plus
L'entreprise a répondu
River Peptides is a UK-registered supplier of research-grade peptides and small molecules, trusted by researchers, laboratory professionals, and science-focused communities across the country. Founded on a commitment to reliability, transparency, and product clarity, we focus on providing high-quality compounds for scientific research and educational exploration. We are the only UK peptide supplier operating under both ISO 9001 Quality Management and ISO 14001 Environmental Management certifications, setting the benchmark for operational quality, consistency, and environmental responsibility. To ensure total transparency, we are also the only UK supplier to provide 3rd-party independent laboratory testing at a true batch level. Unlike generic test results or sporadic spot-checks, every single batch in our catalogue is individually verified for purity and identity, with full batch tracking so researchers know exactly what is in their hands. Our catalogue includes a wide range of research materials, each sourced from established manufacturing partners. We aim to make research accessible by offering competitive pricing, clear technical information, and a straightforward online ordering experience. All products are supplied strictly for laboratory research, scientific study, and development work. We do not sell medicines, make therapeutic claims, or offer usage guidance. Our goal is to give researchers a dependable, fully compliant partner for their research needs.
Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Yeah, these peptides are legit. Semax 10mg Nasal spray has produced great research results, although I've only started testing.
Would be interesting if someone sent them for independent analysis after purchase, just out of curiosity.
Yet to test the Ipamorelin 10mg Nasal spray. But I'd say it will be good as far as Ipa is nasally, due to bioavailability.

Réponse de River Peptides
Will not use anywhere else for peptides. Items delivered within less than 24 hours, one very minor issue on the order, but this was resolved in 2 minutes by contacting them. Great customer service and a great company.

Réponse de River Peptides
I use River Peptides for a while now and find their peptides are high quality. Delivery is great . And customer service is outstanding. I can definitely recommend this company.
I give it 10 out of 10!
Lena

Réponse de River Peptides
If you're in the market then River is the place for quality products, research advice and support.

Réponse de River Peptides
I’ve been using River Peptides consistently since day one, and they have never missed a beat. In an industry where reliability is everything, this team sets the benchmark.
The product quality is always outstanding and completely consistent from order to order. On top of that, their customer service is top-tier, incredibly responsive, helpful, and professional. Delivery is always lightning-fast, arriving exactly when expected without any hassle.
If you are looking for a trusted, premium supplier with elite service and quick turnaround, look no further. Cannot recommend them highly enough!

Réponse de River Peptides
⭐⭐⭐⭐⭐
I honestly can’t recommend these guys enough. The level of customer support has been outstanding, especially as someone completely new to peptides. Every question I’ve had has been answered in detail, and I’ve always been given practical advice tailored to what I’m trying to achieve. On top of that, the conversations are actually enjoyable—they have a great sense of humour, which makes the whole experience much more relaxed. Excellent products, excellent knowledge and exceptional customer service. Five stars all the way!

Réponse de River Peptides
Update.
After I posted this review, River Peptides attempted to have it removed from Trustpilot by claiming it contained defamatory content. Trustpilot investigated their complaint and decided that my review was not defamatory, and reinstated it.
So please read this: Before purchasing, be aware that River Peptides’ terms state that products are sold for research purposes only and that refunds are not provided. While these products are marketed as medical-grade peptides, they are also readily available to the general public.
Based on my experience, the product I purchased did not perform as expected and I feel that I wasted my money. The quality was disappointing, and I would not purchase from this company again.
I would strongly advise potential customers to do their research, read the terms and conditions carefully, and consider alternative suppliers before placing an order
UPDATE AFTER REPLY:
I appreciate River Peptides taking the time to respond, but their reply completely misses the point.
As a customer, I paid for a product that, in my experience, had absolutely no noticeable effect despite multiple attempts to use it as directed. While the company points to laboratory testing and terms and conditions, neither of those changes the fact that I spent my money on a product that delivered no value whatsoever for me.
The response feels more focused on hiding behind “research use only” disclaimers than addressing genuine customer dissatisfaction. If a company chooses to market and sell these products directly to the public, it should expect customers to judge them based on their real-world experience.
I can only speak from my own experience, but I was left disappointed with both the product and the after-sales support. Had I known beforehand that any concerns about product performance would simply be dismissed with a reference to the terms and conditions, I would not have purchased from them.
My advice to others: read the small print very carefully and think twice before spending your money. Based on my experience, I would not buy from this company again.

Réponse de River Peptides
Honestly cannot fault this company with starting anything in life trusting the process and trusting the products is always a risk.
From day 1 the communication, the ordering to the receiving has be top notch cannot fault this company will never research or contact another peptide company because all the products received so far are of the greatest standard.
Thanks guys much appreciated 👏

Réponse de River Peptides
Genuine provider. excellent customer support, quick and responsive on WhatsApp. Quick delivery and reasonable prices. Can’t ask for more than that. 👍🏼

Réponse de River Peptides
Amazing company ordered delivered quick and good product can’t complain about anything!!

Réponse de River Peptides
The knowledge and support of River Peptides is exceptional. Really good customer service. I would highly recommend.

Réponse de River Peptides
Amazing service, product unmatched in the UK, wouldn’t shop anywhere else for my peptides, helpful and informative chat group as well.
Keep up the good work River Peptides.

Réponse de River Peptides
This is my second order with this company. First I ordered Cjc and ipamorelin. Just ordered Cjc and ipamorelin again and selank. Have no complaints so far. Communication is great, and you can ask the guy anything through WhatsApp, very informative. All products have C.O.A and HPLC tested. Noticed a big difference in my strength and endurance by taking Cjc an ipamorelin. Quality product 👍

Réponse de River Peptides

Réponse de River Peptides
Been using these for a few months, communication is always on point.
Packaging is very professional along with delivery times. If you pay for faster delivery its usually at the door the next day.
Overall probably one of the best companies ive used for my needs, will definitely continue using them for the foreseeable.

Réponse de River Peptides
Great company, very helpful, fast delivery super products, will use them again . Thanks river peptides.

Réponse de River Peptides
Had a few orders from these guys all ok, the last order was 2x IGF-LR3. The first bottle was great no issue, the second bottle I had bad red bumps, irritation on my research work, tried multiple sites all the same, it was a brand new bottle of bac which I have used with other peps no issue, spoke to river peps hoping for a resolution and they didn’t want to know awful customer service
Surprised a company like this thinks batch testing means the can’t be an issue with any goal, Janoshik has even shown many times you can have bad vials in any batch, silly reply, almost as bad as the customer service

Réponse de River Peptides
As a shopping experience, 5/5. My product comments are elsewhere.

Réponse de River Peptides
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.