This is the second time I’ve used Rivervale to lease a vehicle, and I couldn't be happier. From choosing the car to final delivery, Jake, Ellie and the rest of the team were helpful every step of the... Voir plus
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Lisez les avis des autres
Working with Daniel Elms at Rivervale made the process simple. After earlier discussions in February about the csr I wanted he advised they were stock cars and as a result the process for replacing... Voir plus
L'entreprise a répondu
1. repeat business with the same sales manager 2.despite the same previous finance issue/obstacle, we overcame the obstacle again (with an improved quote) which should not be an obstacle based on... Voir plus
L'entreprise a répondu
Rivervale have been great, the deal I got was incredible compared to options directly with the main dealer. I’m so happy with the car and the communication I had throughout with Jordan. Rivervale will... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Rivervale provides leasing, servicing and vehicle management for cars, vans and minibuses.
Coordonnées de contact
A1-A3 Evershed Way, BN43 6QB, Shoreham-by-Sea, Royaume-Uni
- 01273 433480
- rivervale.co.uk
5,0
Excellent
5 k avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Another great experience with Rivervale
I’m a returning customer and Rivervale have been excellent every time. This experience has been just as smooth as the first. Communication has been clear, friendly and always timely, and everything has felt well organised and efficient. The service, the offers and the overall support have all been first class, and a lovely car too!
A special thank you to Jake and Ellie, who’ve both been brilliant. They’ve given great advice, kept me updated and made the whole process feel easy. They’re a real credit to the team and a big part of why I keep coming back.
I wouldn’t hesitate to recommend Rivervale.
9 avril 2026
Réponse de Rivervale
Thank you so much for your recommendation, Alex. We appreciate you continuing to choose Rivervale. We hope you enjoy your new car and we hope to see you again next time!
Jordan
Ask for Jordan - nothing is too much trouble easy lease of vehicle matches or does the best price you won’t be disappointed!
Car arrived on date agreed literally no issues. Can’t fault Rivervale
10 avril 2026
Réponse de Rivervale
Thank you so much for your review, Katie. We are so glad to hear this and hope you enjoy your new vehicle!
Rivervale deliver again... faultless
Jim at Rivervale made the ordering and delivery of my new vehicle simple.... well recommended!!
8 avril 2026
Réponse de Rivervale
Thank you so much for your recommendation, Gregory. We really appreciate it and are glad your experience was simple. Enjoy your new wheels!
Always professional and ready to help
Always professional and ready to help , Jim goes that extra mile to ensure you get the right advice and a good deal .
8 avril 2026
Réponse de Rivervale
Thank you for your nice words, John. We are glad to hear this and hope to see you again next time! Enjoy your new wheels!
Great experience absolutely no problems…
Great experience absolutely no problems whatsoever, I will definitely be using these guys again.
1 avril 2026
Réponse de Rivervale
Thank you so much, Justin. We hope you enjoy your new vehicle and we can't wait to see you again next time!
Réponse de Rivervale
Thank you for your review, Connor! We hope you enjoy your new wheels!
Hassle free leasing.
Overall really happy with the service and support throughout the lease process. Simple and hassle free. Jake and the team took care of everything from first enquiry to delivery of the car. Always on hand to answer any questions and always quick to respond. Even after taking delivery the team are only a call away to help with anything that may arise.
7 avril 2026
Réponse de Rivervale
Thank you for your kind words, Dan. We appreciate you taking the time other than leave us a review, we are thrilled to hear your process was simple. Enjoy your new wheels!
Réponse de Rivervale
Thank you for your review, Ali! We are pleased to hear this and hope you enjoy your new wheels!
Réponse de Rivervale
We are glad to hear this, Darren! Thanks you for leaving us a review!
Ross was ultra helpful and communicated…
Ross was ultra helpful and communicated efficiently throughout the whole process of arranging a new lease
2 avril 2026
Réponse de Rivervale
Thank you, Robert. We are thrilled to hear this and appreciate you leaving us a review. Enjoy your new wheels!
Would recommend and will use again
Very easy to use and really helpful people. First time leasing a car and would definitely use this company again! No pressure to buy from them and they made the whole process easy. Good, clear communication throughout from Matt
2 avril 2026
Réponse de Rivervale
Thank you so much, we are glad to hear this! We hope you enjoy your new car, and hope to see you again next time!
My first PCH agreement with Rivervale…
My first PCH agreement with Rivervale and the service/attention to detail from Jake could not have been better.
I visited the showroom to finalise the paperwork and was very impressed.
Jake completed the application in a relaxed but professional manner and I am very impressed
Thank you Jake.
2 avril 2026
Réponse de Rivervale
Thank you for your kind words, Bob. We are thrilled to hear this and hope you enjoy your new wheels! Thank you for choosing Rivervale, we hope to see you again next time!
great company to work with
great company to work with, competitive quotations, professional staff that know there business. The whole process of leasing the vehicle was made easy, and everyone especially Jake were more than helpful
2 avril 2026
Réponse de Rivervale
Hi Joyce,
Thank you for taking the time to leave us a review.
We’re really pleased to hear that you found the process easy and that Jake and the team were helpful throughout. It means a lot to know you felt well looked after.
We’re always looking at how we can improve, so while we’re grateful for your 4-star review, we’d also love to know what we could have done to make your experience a 5-star one. Any feedback would be really appreciated.
Thanks again for choosing Rivervale.
Best regards,
The Rivervale Team
Easy to use service
Easy to use service. Car came in good time and as expected. Customer service was great throughout.
27 octobre 2025
Réponse de Rivervale
Thank you, Nathan, we are glad to hear this. We hope you enjoy your new car!
Good advice and kept up to date of…
Good advice and kept up to date of changes. Good support offered by Dan every step of the way.
31 mars 2026
Réponse de Rivervale
Thank you so much for your review, we hope you enjoy your new car!
Réponse de Rivervale
Thank you so much! We hope you enjoy your new wheels!
Superb service
Superb service! Matt helped me with lots of options before I chose my car, gave great advice and got me a super deal. Great admin and really efficient, I will use them again for my next lease.
31 mars 2026
Réponse de Rivervale
Thank you, Andy we are glad to hear this and appreciate your nice words. We can't wait to see you again next time, enjoy your new car!
BYD Lease
Jim was super helpful from start to finish.
He explained everything clearly so i could understand
Really happy with my car and service I recieved
31 mars 2026
Réponse de Rivervale
Thank you, Susan. We are thrilled to hear this and appreciate you choosing Rivervale, enjoy your new wheels!
From the moment I made my enquiry,
From the moment I made my enquiry,
I received fantastic customer service and consistent updates regarding my order.
I dealt with Ross King who was fantastic and very efficient.
30 mars 2026
Réponse de Rivervale
Thank you for leaving such a nice review, Alan, we are glad to hear your experience was smooth. We hope you enjoy your new car!
Fantastic experience
Fantastic experience. First time leasing a car and Jordan could not have been more understanding and helpful. Great service and will return to Rivervale for my next car.
31 mars 2026
Réponse de Rivervale
Thank you for your review, Damian. We can't wait to see you again next time, enjoy your new car!
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