Rivervale Avis 4 698

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Working with Daniel Elms at Rivervale made the process simple. After earlier discussions in February about the csr I wanted he advised they were stock cars and as a result the process for replacing... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

1. repeat business with the same sales manager 2.despite the same previous finance issue/obstacle, we overcame the obstacle again (with an improved quote) which should not be an obstacle based on... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We dealt with Mark who was expectional , polite and very patient. he kept in touch all the way through arrangement. Nothing was too much trouble. Wouldnt hesitat in using them again.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Rivervale have been great, the deal I got was incredible compared to options directly with the main dealer. I’m so happy with the car and the communication I had throughout with Jordan. Rivervale will... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire de véhicules à moteur
  2. Prestataire de transport automobile privé
  3. Service de location

Écrit par l'entreprise

Rivervale provides leasing, servicing and vehicle management for cars, vans and minibuses.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Well done Rivervale

At the end of my lease I was told about offers that were available and one really stood out so I went for it. Everything went so smoothly with the new lease thanks to Jim and his team and I was kept in the know all the time. Cannot recommend Rivervale enough.

16 avril 2026
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Réponse de Rivervale

Thank you so much for your recommendation, Richard! We are glad Rivervale could make the process as smooth as possible for you, we hope you enjoy your new wheels!

Noté 5 sur 5 étoiles

New Juke

My new Juke is the second car I've leased through Rivervale, replacing a Skoda Kamiq, and they have been extremely courteous and helpful in all respects. The lease was very competitive, and I was kept informed of progress all along.I always feel that I'm dealing with a very professional company.

15 avril 2026
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Réponse de Rivervale

Thank you, David. We appreciate you continuing to choose Rivervale, we are thrilled to hear this and hope you enjoy your new car!

Noté 5 sur 5 étoiles

Ordered a new BMWi7

Ordered a new BMWi7, which is my dream car and from start to delivery date, everything was completed very smoothly and exactly to spec.
Both Jim Mercer and Paul Rogers have been superb during this process.
I have used Rivervale for many years now and they never fail to deliver, I certainly would not use anyone else.

15 avril 2026
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Réponse de Rivervale

Thank you for leaving us such a nice review, Allan. Rivervale are glad we could help you get your dream car, thank you for continuing to trust us! We hope to see you again next time!

Noté 5 sur 5 étoiles

Rivervale

Matt at Rivervale was knowledgeable about the product & options available allowing a stress free experience

14 avril 2026
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Réponse de Rivervale

Thank you for taking the time to leave us a review, Richard. We are glad to hear this and hope you enjoy your new wheels!

Noté 5 sur 5 étoiles

Great service from Rivervale start to…

Great service from Rivervale start to finish! Jim Mercer was my sales contact throughout it all. He sorted my order, got me a great deal and kept me updated on the delivery throughout. Thank you!

16 avril 2026
Avis spontané
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Réponse de Rivervale

Thanks you for your nice words, Ashley. We are thrilled to hear that you had great service, we hope you enjoy your new vehicle!

Noté 5 sur 5 étoiles

Professional, courteous & best price

Extremely courteous and professional.
Clearly understood my requirements and came up with the best price as well as offering the best service

Highly impressed and highly recommended.

15 avril 2026
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Réponse de Rivervale

Thank you so much for your recommendation, Jon. We really appreciate you taking the time to leave us such a nice review, we are glad to hear your experience was good. We hope to see you again next time, enjoy your new wheels!

Noté 5 sur 5 étoiles

The service from the Rivervale team was…

The service from the Rivervale team was first class. Nothing was too much trouble. I was kept informed at all times and felt extremely confident with the information I was receiving. Would recommend any time.

23 mars 2026
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Réponse de Rivervale

thank you so much for your recommendation, Alison! We appreciate you taking the time other than leave us a review and glad your experience was good. We hope you enjoy your new wheels and hope to see you again next time!

Noté 5 sur 5 étoiles

Thanks Rivervale!

Great, informative communication with Lease/sales manager Jordan Nailard.
The whole process was managed very well from my first query to receiveing my car, which was delivered on time and as agreed and newly valeted.
Well done Rivervale 👏

13 avril 2026
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Réponse de Rivervale

Thank you for your nice words, Christopher. We are thrilled to hear this and hope you enjoy your new car!

Noté 4 sur 5 étoiles

My first leasing experience

This was my first leasing experience, everything was clearly explained and the team were patient with my many questions. Overall good experience and friendly customer service.

9 avril 2026
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Réponse de Rivervale

Hi Taylor,
Thank you for taking the time to leave us a review.
We’re really pleased to hear that you found the process clear, we appreciate you trusting Rivervale for your first lease, it means a lot.
We’re always looking at how we can improve, so while we’re grateful for your 4-star review, we’d also love to know what we could have done to make your experience a 5-star one. Any feedback would be really appreciated.
Thanks again for choosing Rivervale.
Best regards,
The Rivervale Team

Noté 5 sur 5 étoiles

I had the pleasure of dealing with Daniel Elms

I had the pleasure of dealing with Daniel Elms who was professional and helpful throughout the whole process. He returned every call and every email and is a credit to the organisation.

14 avril 2026
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Réponse de Rivervale

Thank you for your review we really appreciate it. We are glad to hear this and hope you enjoy your new wheels!

Noté 5 sur 5 étoiles

Great experience, top customer service

I recently leased a vehicle through Rivervale, and the whole experience was quick and stress free. I had an issue with delivery, no fault of the broker obviously but they were so helpful in the support they provided. 100% will use again.

14 avril 2026
Avis spontané
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Réponse de Rivervale

Thank you for your review, Alfie. We are sorry to hear you had an issue with delivery but we are glad it's all okay now. We appreciate your kind words and can't wait to see you again! Enjoy your new wheels!

Noté 5 sur 5 étoiles

Just taken delivery of my new van the…

Just taken delivery of my new van the kia PV5 , what a great van ! Shaun was great and sorted everything out, kept in touch along the way.

13 avril 2026
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Réponse de Rivervale

Thank you, Ross! We are thrilled to hear this and hope you enjoy your new van! Thank you for choosing Rivervale, we hope to see you again next time!

Noté 5 sur 5 étoiles

I was delighted with the service!!!

I was delighted with the service I received from Dan, Teresa and the team - it was quick, efficient and everything was very easy to understand and navigate.

20 février 2026
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Réponse de Rivervale

Thank you, Chris. We are glad to hear this and hope you enjoy your new wheels!

Noté 5 sur 5 étoiles

Another great experience with Rivervale

I’m a returning customer and Rivervale have been excellent every time. This experience has been just as smooth as the first. Communication has been clear, friendly and always timely, and everything has felt well organised and efficient. The service, the offers and the overall support have all been first class, and a lovely car too!

A special thank you to Jake and Ellie, who’ve both been brilliant. They’ve given great advice, kept me updated and made the whole process feel easy. They’re a real credit to the team and a big part of why I keep coming back.

I wouldn’t hesitate to recommend Rivervale.

9 avril 2026
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Réponse de Rivervale

Thank you so much for your recommendation, Alex. We appreciate you continuing to choose Rivervale. We hope you enjoy your new car and we hope to see you again next time!

Noté 5 sur 5 étoiles

Jordan

Ask for Jordan - nothing is too much trouble easy lease of vehicle matches or does the best price you won’t be disappointed!

Car arrived on date agreed literally no issues. Can’t fault Rivervale

10 avril 2026
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Réponse de Rivervale

Thank you so much for your review, Katie. We are so glad to hear this and hope you enjoy your new vehicle!

Noté 5 sur 5 étoiles

Rivervale deliver again... faultless

Jim at Rivervale made the ordering and delivery of my new vehicle simple.... well recommended!!

8 avril 2026
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Réponse de Rivervale

Thank you so much for your recommendation, Gregory. We really appreciate it and are glad your experience was simple. Enjoy your new wheels!

Noté 5 sur 5 étoiles

Always professional and ready to help

Always professional and ready to help , Jim goes that extra mile to ensure you get the right advice and a good deal .

8 avril 2026
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Réponse de Rivervale

Thank you for your nice words, John. We are glad to hear this and hope to see you again next time! Enjoy your new wheels!

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