Rivervale Avis 4 708

Great customer service really responsive and always available. Also the car is great.
Highly recommend!

Smooth transaction with the lease of our car and all staff were helpful and polite and follow up once car was delivered was good service too.

Excellent service from the start. Made an online enquiry the previous evening, Jim called around 10am as requested. Deal was even better than online, easy process, explained well and all communication first class.

Great service. Matt helped us to find the right car and was quick at responding in the lead up to delivery

Always very helpful - kept me up-to-date with the process, and explained everything clearly. Always ready to answer any of my questions, and the whole experience went smoothly and I am very happy with the outcome.

Fantastic experience with Rivervale. Having not leased a car for personal use before I wasn’t sure which lease company to select. But as soon as I sent the enquiry to Rivervale they responded very quickly and professionally. I asked for various different quotes and they it was never a problem. They provided advice on the spec, best options for my budget. The process was so smooth when ordering the car and they asked what date I would like the car delivered, they booked the date and it arrived on that date with no issues. Big thank you to Ross who was brilliant all the way through the process. I would highly recommend to anyone looking to lease for personal and business use.

From making the first contact of clicking on the vehicle that I would like to lease the process of ordering the vehicle with verbal communication went smoothly all the way to finally receiving my new vehicle on my drive

A big thank you to Jake for sorting our new car lease for the 4th time! He was professional, knowledgeable, and made sure we got exactly what we needed. This is how car leasing should be quick, easy, and transparent. We’re thrilled with the new car!

We came to Rivervale needing a Ford Explorer EV and the whole experience was, frankly, refreshing. The process was smooth, communication was timely and genuinely informative, and pricing came in well below the competition. The car essentially sold itself on spec alone.
But the real standout was Daniel Elms, our sales exec. He's exactly the kind of person you want to deal with — easy manner, no pressure, completely genuine. He kept us informed at exactly the right cadence, answered everything we needed, and never once made it feel like a sales transaction. Just helpful, honest, human interaction.
This is exactly how I like to do business, and it's rare enough to be worth shouting about.
If you're in the sales game and wondering what good looks like — be more like Daniel at Rivervale.

Everything went a smoothly as it could have done. Kyle was brilliant. Great communication and everything happened when they said it would. Would definitely recommend and will definitely use Rivervale again.

It was my first personal contract hire car, so I found Rivervale and Ross in particular a pleasure to deal with. The process was well explained and straightforward. Once the order was placed, Teresa took me through the final stages and answered any questions I had.

Jim Mercer from Rivervale makes the whole experience of leasing a car easy. Very professional service and a pleasure to deal with. Would definitely recommend

Was really helpful with the whole process matt who was dealing with mine talked me through everything and kept me updated throughout

Very professional and knowledgeable. Answered all my questions positively.

Hi. The staff we spoke to about the lease were very helpful and made the whole experience very easy to manage

Ordered Van and have had no issues.
Very pleasant to deal with.
I would use them again.

Jim’s very obvious experience, competence and professionalism. That and a good price and the proactivity to find us a car almost identical to the one we specified, in fact better, with a much reduced lead time.

I have leased 2 cars from Rivervale leasing over the past couple of years. Jake was extremely helpful throughout the process each time, and managed to get me the colour I wanted, even though it wasn't in stock.
I will definitely lease from them again in 2 years time. 5 stars.

I can’t fault the service I got from Rivervale from enquiring about a car to having one delivered only took 4 weeks excellent service

Friendly and prompt to respond, seemed more personal than previous lease co's.