This is the second time I’ve used Rivervale to lease a vehicle, and I couldn't be happier. From choosing the car to final delivery, Jake, Ellie and the rest of the team were helpful every step of the... Voir plus
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Working with Daniel Elms at Rivervale made the process simple. After earlier discussions in February about the csr I wanted he advised they were stock cars and as a result the process for replacing... Voir plus
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I cannot recommend Rivervale enough! From my initial enquiry right through to the delivery of my new vehicle, the process was completely stress-free. A massive thank you to Jim whose customer service... Voir plus
1. repeat business with the same sales manager 2.despite the same previous finance issue/obstacle, we overcame the obstacle again (with an improved quote) which should not be an obstacle based on... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Rivervale provides leasing, servicing and vehicle management for cars, vans and minibuses.
Coordonnées de contact
A1-A3 Evershed Way, BN43 6QB, Shoreham-by-Sea, Royaume-Uni
- 01273 433480
- rivervale.co.uk
4,9
Excellent
5 k avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Rivervale
We are glad to hear this, thank you for choosing Rivervale!
Rivervale leasing
I had a really great experience with Rivervale Leasing. From the start of the process everything was handled professionally and smoothly, which made leasing my car much less stressful than I expected.
A big thank you to my broker, Ross who was excellent throughout. He was very fast to respond to any questions I had and always kept me updated at every stage. Ross was reliable, honest and clearly knowledgeable, which gave me a lot of confidence in the whole process. Anytime I needed help or clarification he was ready to assist straight away.
The whole experience felt straightforward and well organised, and I really appreciate the effort Ross put in to make sure everything went through quickly and efficiently.
I would definitely recommend Rivervale Leasing to anyone looking to lease a car, especially if you get the chance to work with Ross.
9 mars 2026
Réponse de Rivervale
Thank you for taking the time to share your experience with Rivervale. We’re really pleased to hear that the process felt smooth, professional, and stress-free from start to finish.
Our team works hard to make leasing as straightforward and well-organised as possible, so it’s great to know that came across during your experience. Your feedback and recommendation mean a lot to us.
We hope you enjoy your new car, and if there’s anything we can help with in the future, please don’t hesitate to get in touch.
I had a great experience with…
I had a great experience with Rivervale. The whole process was smooth, professional, and clearly explained from start to finish. The team were very helpful and responsive, answering any questions especially Matt. Excellent service overall — I would definitely recommend them to anyone looking to lease a car.
12 février 2026
Réponse de Rivervale
Thank you so much for your kind words! We’re so glad to hear the whole process was smooth and enjoyable. It means a lot that you’d recommend us, and we hope you’re loving your new car!
Communication was excellent
Communication was excellent, kept me informed throughout the whole process. Would use again and recommend to others
26 février 2026
Réponse de Rivervale
Thank you so much for your recommendation Steve! We are glad to hear this and hope to see you again next time!
5 star service
After trying a few companies to get the best price, rivervale was perfect, also you didn’t have to wait days to hear back unlike some others i dealt with.Matt was amazing throughout. He answered every question i had. And continued his support even after the car had been delivered. I highly recommend rivervale to anyone
5 mars 2026
Réponse de Rivervale
Hi Joseph,
Thank you for your great review and for recommending Rivervale. We're really pleased to hear you had such a positive experience and that Matt was able to support you throughout the whole process, even after delivery.
Enjoy your new car, and we hope to help you again in the future!
Excellent experience
After using LeaseLoco to find my new lease car, the cheapest deal was with Rivervale. Having only used the bigger companies before I was initially sceptical, but from the moment I placed the order until the delivery the whole process was excellent. Outstanding customer service and a much more personal service than the other larger companies I've previously used. If the price is right I'll definitely be using them again.
6 mars 2026
Réponse de Rivervale
Thank you for your great review and for choosing Rivervale. We're really pleased to hear you had such a positive experience with our team from order to delivery.
Enjoy your new car, and we hope to help you again in the future!
Amazing Service from Kyle and the Team.
Amazing Service from Kyle and the Team.
Every step was made easy
5 mars 2026
Réponse de Rivervale
We are thrilled to hear this Paul, thank you!
Absolutely Fantastic!
First time leasing a vehicle so the experience was new to me. Since the first enquiry to the delivery of the car, Dan Elms was great and no matter how many questions I had was always happy to help, so big thanks to him.
I will certainly be recommending Rivervale to friends and family and leasing in general as an affordable way to drive a new car. At the end of the 3 year lease I will certainly be coming back to Rivervale!
Thanks again for a really great customer experience.
6 mars 2026
Avis spontané
Réponse de Rivervale
We’re so glad to hear this, Andrew. Thank you for choosing Rivervale. Enjoy your car, and we look forward to seeing you again next time!
Réponse de Rivervale
We're pleased to hear this Jon, thank you for choosing Rivervale!
Réponse de Rivervale
Thank you Doma, we appreciate you choosing Rivervale!
Outstanding car leasing
⭐⭐⭐⭐⭐ Outstanding Car Leasing Experience – Highly Recommended!
I recently leased a vehicle through Rivervale and the entire experience exceeded my expectations from start to finish. From the very first inquiry, jack fuller was professional, transparent, and genuinely helpful.
What really stood out was how straightforward they made the process. There were no hidden fees, no confusing jargon, and no pressure — just clear communication and honest advice. They took the time to understand what I needed, helped me compare options, and found a deal that perfectly fit my budget.
The paperwork process was smooth and efficient, and everything was explained thoroughly before signing. Delivery of the vehicle was right on time, and the car was in pristine condition — exactly as promised.
13 février 2026
Réponse de Rivervale
Thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience leasing your vehicle with Rivervale. We pride ourselves on keeping the leasing process straightforward and pressure-free, so it's fantastic to hear that the clear communication and honest advice stood out to you. Enjoy your new car, and we hope to see you again next time!
Réponse de Rivervale
Thank you for your recommendation Mabroor! We appreciate it, enjoy your new wheels!
Perfect! Easy and enjoyable experience
Jack was helpful and friendly. Very knowledgeable with no pressure to buy.
3 mars 2026
Réponse de Rivervale
Thank you, Phillip! We are glad to hear this!
Second time using Riverdale....
Second time using Riverdale....both times great prices and service....jack sorted everything for me...organised getting my existing car returned and new car delivered the same morning....it's was all so easy using Riverdale.. would definitely recommend.....thanks to jack and the admin team.
2 mars 2026
Réponse de Rivervale
Thank you so much, Scott! We really appreciate you choosing Rivervale and taking the time to leave such a fantastic review!
Great Customer Service
Dan and the team were extremely helpful and knowledgably when arranging the lease of my car. Any questions were quickly answered.
2 mars 2026
Avis spontané
Réponse de Rivervale
We are thrilled to hear this Gavin, Thank you! Enjoy your new car!
Fuss-free transaction, highly recommend Rivervale
Dan and Teresa at Rivervale provided me with a high level of customer service, rapidly responding to my emails as I made the switch with them to a second lease. I got a very competitive deal through them and the new car just delivered has not disappointed. Very smooth and fuss-free transaction. Highly recommend Riverdale.
2 mars 2026
Réponse de Rivervale
Thank you so much for your recommendation, Rodney! We are glad to hear this, thank you for choosing Rivervale!
Fast and efficient service all issues…
Fast and efficient service all issues dealt with
26 février 2026
Réponse de Rivervale
Thank you Neil, we hope to see you next time!
Joe at Rivervale was brilliant from…
Joe at Rivervale was brilliant from finding me the best deal and working with me to get a great card he took the time to come and organise pick up and go through all the settings of the car. Very impressed with the service and would not hesitate to recommend Joe and Rivervale as a company. I’ve been leasing cars there now for over 15 years.
27 février 2026
Réponse de Rivervale
Thank you so much for your kind words and for being a loyal customer for over 15 years!
We’re delighted to hear that Joe made the process smooth, from finding the right deal to going through all the car settings and organising pick-up.
Your recommendation means a lot to us, and we look forward to supporting you with your future vehicles!
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